--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Partner Relationship Management release notes for upgrades from Australia to Brazil # Combined Partner Relationship Management release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Partner Relationship Management release notes for upgrades from Australia to Brazil This consolidated release notes page guides ServiceNow customers upgrading Partner Relationship Management (PRM) from Australia through to Brazil release versions. It highlights new features, changes, deprecations, activation instructions, and other relevant upgrade considerations across these releases to help ensure a smooth transition and effective use of PRM capabilities. Show full answer Show less ## New Features * **From Australia release:** * **Deal Registration Advanced Approval Framework:** Enables submission of deal registrations with configurable approval rules, auto-approval of low-risk deals, record locking during review, audit trail tracking, and automated approver notifications. * **Deal Registration Task Management:** Provides structured task creation and management with auto-creation rules via Flow Designer, centralized visibility in the Channel Partner workspace, email notifications, and data retention policies. * **Quote Management for Channel Partners:** Installation of a plugin to let channel partners track quotes collaboratively. * **Quote Self-Service Application:** Allows channel partners to independently create, manage, and track quotes end-to-end through the Partner portal without internal workspace access. * **Opportunity Management for Channel Partners:** Plugin enabling channel partners to track opportunities collaboratively. * **From Brazil release:** * **AI Deal Registration Agent:** An AI-powered assistant that guides users through deal intake, validation, and record creation to reduce manual effort and improve accuracy. * **Channel Partner Workspace Components:** Introduction of partner criteria filters that restrict partner access to relevant accounts and consumers during deal creation to reduce errors and ensure cleaner transactions. * **Partner Portal Enhancements:** Enables submission and tracking of cases to improve resolution times and collaboration, management of partner lifecycle activities in a unified platform, and role-based access to case management, knowledge articles, and program visibility. * **Partner Overview for Enterprise Roles:** Provides insights into partner engagement, performance, and participation. ## Changes, Removals, and Deprecations No updates, removals, or deprecations were introduced between Australia and Brazil releases for Partner Relationship Management. ## Activation and Installation To activate Partner Relationship Management in the Brazil release, customers must request the PRM plugin installation through the ServiceNow Store. This plugin enables PRM capabilities and provides access to all related applications. The ServiceNow Store also provides cumulative release notes and version history for further reference. ## Additional Considerations * **Pre- and Post-Upgrade Tasks:** Customers should review and complete any necessary upgrade tasks to ensure a successful PRM upgrade. * **Browser, Accessibility, and Localization:** No changes or specific requirements were introduced from Australia to Brazil releases. * **Highlight Information:** The Brazil release introduces partner-centric enhancements improving collaboration, deal registration tracking, and partner performance visibility. ## Practical Benefits for ServiceNow Customers * Improved deal registration efficiency and accuracy with AI assistance and advanced approval workflows. * Enhanced partner collaboration through structured task and quote management, plus opportunity tracking. * Greater partner autonomy via self-service quoting and case management portals, reducing manual escalations. * Enterprise visibility into partner activities and performance for better partner relationship oversight. * Streamlined upgrade process with consolidated release notes and clear activation guidance. Consolidated page of all release notes for Partner Relationship Management from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Partner Relationship Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Partner Relationship Management to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-partnerrelationshipmanagement-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Partner Relationship Management. {#dfrn3-partnerrelationshipmanagement-summary__entry__8} | Release | Release notes | |-|-| | Australia | [Deal registration Advanced Approval Framework](https://www.servicenow.com/docs/access?context=self-service-quote&family=australia&ft:locale=en-US) : Submit deal registrations for approval, configure rules by deal attributes, and auto-approve low-risk deals. Lock records during review, recall and resubmit if needed, track audit trails, and automatically notify approvers. [Deal registration task management](https://www.servicenow.com/docs/access?context=self-service-quote&family=australia&ft:locale=en-US) : Create and manage structured deal registration tasks, configure auto-creation rules via Flow Designer, centralize visibility in Channel Partner workspace. Notify assigned users via email, and control data growth with retention policies. [Install Quote Management for Channel Partners](https://www.servicenow.com/docs/access?context=install-quote-management-for-channel-partners&family=australia&ft:locale=en-US) : Install the Quote Management for Channel Partners plugin (com.snc.partner_relationship_management_qm) to enable channel partners to track quotes with channel partners. [Quote creation via Self-Service for Channel Partners](https://www.servicenow.com/docs/access?context=self-service-quote&family=australia&ft:locale=en-US) : Channel partners can create, manage, and track quotes end-to-end in the Partner portal using the new Quote Self-Service application (`com.sn_quote_self_service`). Built on the existing Quote Management application, the guided quote creation playbook delivers a self-service quoting experience without requiring access to internal workspaces. [Install Opportunity Management for Channel Partners](https://www.servicenow.com/docs/access?context=install-opportunity-management-for-channel-partners&family=australia&ft:locale=en-US) : Install the Opportunity Management for Channel Partners plugin (com.snc.partner_relationship_management_oppty) to enable channel partners to track opportunities with channel partners. | | Brazil | [Register a deal with AI](https://www.servicenow.com/docs/access?context=register-deal-using-agentic-ai&family=brazil&ft:locale=en-US)Deal Registration AI agent : Accelerate deal registration with an AI agent that assists users with deal intake, validation, and record creation. This helps reduce manual effort by guiding users through the deal registration process and supporting more accurate deal submissions. The agent captures deal details, validates records, summarizes information for review, and creates the deal. If validation fails or additional information is needed, the agent suggests corrective actions. [Channel Partner components on workspace](https://www.servicenow.com/docs/access?context=channel-partner-components&family=brazil&ft:locale=en-US)Partner criteria for deals : Added filtering rules to control partner access to accounts and consumers when creating deals. These rules help verify partners select only relevant records, reducing errors and supporting cleaner transaction creation. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Partner Relationship Management features. {#dfrn3-partnerrelationshipmanagement-summary__entry__14} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Partner Relationship Management features or functionality were removed. {#dfrn3-partnerrelationshipmanagement-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Partner Relationship Management features or functionality were deprecated. {#dfrn3-partnerrelationshipmanagement-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Partner Relationship Management. {#dfrn3-partnerrelationshipmanagement-summary__entry__32} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | Activation information : Install Partner Relationship Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). Partner Relationship Management is available with activation of the Partner Relationship Management plugin. For details, see [Install PRM](https://www.servicenow.com/docs/access?context=install-partner-relationship-management&family=brazil&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Partner Relationship Management we have noted them here. {#dfrn3-partnerrelationshipmanagement-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Partner Relationship Management we have noted them here. {#dfrn3-partnerrelationshipmanagement-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Partner Relationship Management, such as specific requirements or compliance levels. {#dfrn3-partnerrelationshipmanagement-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Partner Relationship Management we have noted them here. {#dfrn3-partnerrelationshipmanagement-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Partner Relationship Management we have noted them here. {#dfrn3-partnerrelationshipmanagement-summary__entry__62} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | * Submit and track cases through the Partner Portal to reduce resolution time and improve collaboration between partners and enterprises. * Manage partner life cycle activities and collaboration through a single platform. * Register and track partner-sourced deals in a unified system to help avoid conflicts and provide proper recognition. * Provide partners with role-based access to case management, knowledge articles, and program visibility to reduce manual escalations and enable faster independent problem resolution. * View partner engagement, performance, and participation through partner overview for enterprise roles. See [Partner Relationship Management](https://www.servicenow.com/docs/access?context=partner-relationship-management&family=brazil&ft:locale=en-US) for more information. | [ ]