--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Process Mining for ITSM release notes for upgrades from Australia to Brazil # Combined Process Mining for ITSM release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Process Mining for ITSM release notes for upgrades from Australia to Brazil This consolidated release notes page provides a comprehensive summary of updates forProcess Mining for ITSMfrom the Australia release to the Brazil release. It is designed to help ServiceNow customers prepare for and understand the upgrade by outlining new features, changes, removals, deprecations, activation details, and other relevant information. Show full answer Show less ## Key Information for Upgrade * **Pre- and Post-Upgrade Tasks:** Customers should review and complete necessary tasks before upgrading to Brazil. * **New Features, Changes, Removed, and Deprecated Features:** No updates or changes were introduced for Process Mining for ITSM between Australia and Brazil releases. * **Activation:** Process Mining is enabled by default in the Brazil release, simplifying access and usage. * **Additional Requirements, Browser Requirements, Accessibility, and Localization:** No new requirements or updates were noted across these categories. ## Highlight Information The Brazil release emphasizes the core value of Process Mining for ITSM: * **Automated Discovery:** Accurately map actual workflow paths using audit logs to see real processes instead of assumptions. * **Bottleneck and Root-Cause Analysis:** Identify stalled approvals and rework areas to pinpoint where work breaks down and enable process optimization. This functionality helps customers gain clear insights into their ITSM workflows, enabling them to improve efficiency and reduce bottlenecks. Consolidated page of all release notes for Process Mining for ITSM from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Process Mining for ITSM release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Process Mining for ITSM to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-processminingforitsm-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Process Mining for ITSM. {#dfrn3-processminingforitsm-summary__entry__8} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Process Mining for ITSM features. {#dfrn3-processminingforitsm-summary__entry__14} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Process Mining for ITSM features or functionality were removed. {#dfrn3-processminingforitsm-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Process Mining for ITSM features or functionality were deprecated. {#dfrn3-processminingforitsm-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Process Mining for ITSM. {#dfrn3-processminingforitsm-summary__entry__32} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | Activation information : Process Mining is available by default. See [Access](https://www.servicenow.com/docs/access?context=activate-po-plugin&family=brazil&ft:locale=en-US) for more information. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Process Mining for ITSM we have noted them here. {#dfrn3-processminingforitsm-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Process Mining for ITSM we have noted them here. {#dfrn3-processminingforitsm-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Process Mining for ITSM, such as specific requirements or compliance levels. {#dfrn3-processminingforitsm-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Process Mining for ITSM we have noted them here. {#dfrn3-processminingforitsm-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Process Mining for ITSM we have noted them here. {#dfrn3-processminingforitsm-summary__entry__62} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | * See your real processes, not assumptions --- automated discovery maps actual workflow paths from audit logs. * Find where work breaks down --- bottleneck and root-cause analysis pinpoint stalled approvals and rework. See [Process Optimization](https://www.servicenow.com/docs/access?context=process-mining&family=brazil&ft:locale=en-US) for more information. | [ ]