--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Product Catalog Management and Pricing Management release notes for upgrades from Australia to Brazil # Combined Product Catalog Management and Pricing Management release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Product Catalog Management and Pricing Management Release Notes for Upgrades from Australia to Brazil This consolidated document provides ServiceNow customers with essential release notes for upgrading Product Catalog Management and Pricing Management from the Australia release to the Brazil release. It summarizes new features, changes, deprecations, and important upgrade information relevant to these products, helping customers prepare and execute their upgrade smoothly. Show full answer Show less Note that for the Brazil release, no new updates or changes were introduced beyond those in Australia, but pre- and post-upgrade tasks from Australia remain critical to review. ## Important Upgrade Information * **Pricing Management Default Pricing Plan:** After upgrading, the default pricing plan is set to a Retired state if you previously used a custom plan. Determine whether to publish or customize this default plan. * **AI Search Republish:** If AI Search for product catalog was in use, republish the stop word dictionary, search profiles, and index tables after upgrading to Product Catalog Management Core v19.0.0 or higher to enable multilingual support and updated search functionality. ## New Features Introduced in Australia Release * **APIs for Integration:** * Eligible catalog-category hierarchy API provides REST access to retrieve catalog-category trees. * Product Catalog Search API enables querying product offerings and service specifications with semantic similarity scores when AI Search is enabled. * **Multilingual Support:** Key product catalog fields like product names and descriptions now support multiple languages through translatedtext data types. * **Sales CRM Pricing API Enhancements:** Support for manual pricing adjustments in pricing requests and the ability to use external IDs for referencing pricing objects, improving integration with external systems. * **Renewal Pricing Enhancements:** Calculate renewal pricing for products with price and quantity ramps using various uplift methods. * **Derived Pricing Improvements:** Methods and extension points help determine pricing relationships between source and target products, with visibility into pricing impacts and exclusion of child offerings. * **Product Families:** Create hierarchical product families for aggregation and reporting purposes. * **Multi-Attribute Pricing Rules:** Attribute-based pricing allows pricing based on combined product attributes using an adjustment matrix. * **Blended Pricing for Renewals:** Enables automatic calculation of blended unit prices for contract renewals, supporting up-sell, down-sell, and contract consolidations. ## Changes to Existing Features in Australia Release * **Domain Separation:** Basic domain separation support is now applied across all product catalog tables starting with Product Catalog Management Core v19.1.0. * **Context Variable Enhancements:** Pricing engine uses the 'Applicable to' field in custom context variables to resolve pricing accurately within transaction scopes. * **UI Enhancements:** Product tiles now display messages indicating derived pricing, improving visibility for users. * **Derived Pricing Matrix:** Enhancements include conditions on source and target products, predefined formulas for price calculations, price floor and ceiling controls, and account-level scope support. * **Price and Quantity Ramp Enhancements:** Custom ramp segments for quotes, visibility of cumulative pricing, support for amendments, renewals, and cancellations, and ramp views within the CPQ Configurator. * **Delta Pricing View:** Available in CPQ Configurator during modify and amend flows for clearer pricing adjustments. * **Configurable Pricing Plan:** Floor and Ceiling Calculation step enforces competitive and margin-safe pricing boundaries. ## Deprecations and Removals * The pricing engine parallel execution properties have been removed to support automatic derived pricing line creation and pricing rollup calculations. * No other features or functionalities were removed or deprecated in the Australia to Brazil upgrade path. ## Activation and Additional Information * Product Catalog Management and Pricing Management features come bundled with the Sales Customer Relationship Management (Sales CRM) store applications and do not require separate activation. * Additional pricing and product eligibility matrix applications are available via the ServiceNow Store, depending on customer entitlements. * No new browser, accessibility, or localization requirements were introduced in this upgrade. ## Practical Benefits for ServiceNow Customers * Improved integration capabilities through new REST APIs for product catalog queries and hierarchy retrieval. * Enhanced multilingual support facilitates global business operations and user experience. * More flexible and transparent pricing management with manual adjustments, external IDs, blended pricing, and detailed derived pricing visibility. * Better pricing accuracy and governance through domain separation, pricing variable context control, and pricing floor/ceiling safeguards. * Greater configurability in pricing ramps and renewal scenarios, streamlining sales and contract renewals processes. Consolidated page of all release notes for Product Catalog Management and Pricing Management from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Product Catalog Management and Pricing Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Product Catalog Management and Pricing Management to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__2} | Release | Release notes | |-|-| | Australia | Upgrade information : Pricing Management provides a default pricing plan that includes changes to support pricing strategies introduced in this release. If you've been using a custom pricing plan from an earlier release, after upgrading to a new version of Pricing Management, the default pricing plan is in a Retired state. Determine whether you want to publish the default pricing plan for use or customize it. If you've been using AI Search for product catalog in a previous release, after upgrading to Product Catalog Management Core v.19.0.0 or higher, republish the stop word dictionary, search profiles, and index tables used by AI Search. To republish, run the Scheduled job to publish stop words dictionary, search profiles and index tables. Republishing includes the changes for multilingual support of product catalog entities introduced in the v.19.0.0 release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Product Catalog Management and Pricing Management. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__8} | Release | Release notes | |-|-| | Australia | [Eligible catalog-category hierarchy API](https://www.servicenow.com/docs/access?context=product-catalog-search-api&family=australia&ft:locale=en-US) : Enable external integrations and in-platform applications to retrieve the eligible catalog-category tree hierarchy by using a REST endpoint. [Product Catalog Search API](https://www.servicenow.com/docs/access?context=product-catalog-search-api&family=australia&ft:locale=en-US) : Enable external integrations to query the product catalog by calling the `POST /api/sn_prd_pm/v1/catalog/search` endpoint. This REST API accepts a JSON request body and returns product offering and service specification results, including a semantic similarity score when AI Search is enabled. Users with the sn_prd_pm.product_catalog_viewer or sn_prd_pm.external_product_viewer role can access the endpoint. [Multilingual support for product catalog entities](https://www.servicenow.com/docs/access?context=product-catalog-multilingual-support&family=australia&ft:locale=en-US) : Certain key fields in Product Catalog Management tables, such as product offering name and description, have been changed in the Data Dictionary from type string to translated_text. Admins can now set these product catalog fields to display in multiple languages in the product catalog interface. [Support manual pricing adjustments in the Sales CRM Pricing API](https://www.servicenow.com/docs/access?context=sales-crm-pricing-api&family=australia&ft:locale=en-US) : Pass manual pricing adjustments as part of a pricing request payload using the Pricing API. External systems can include adjustment values directly in a pricing run, rather than fetch manual adjustments from the pricing database when running pricing calculations. [Support external IDs in the Sales CRM Pricing API](https://www.servicenow.com/docs/access?context=sales-crm-pricing-api&family=australia&ft:locale=en-US) : Submit pricing requests that use custom external IDs or codes to reference objects from external systems, such as product offerings, price lists, and cost books. Set a request-level flag that indicates external IDs are to be used for these objects rather than sys_ids. For additional information, see [External ID support in Sales CRM Pricing API](https://www.servicenow.com/docs/access?context=external-ids-pricingapi&family=australia&ft:locale=en-US). [Renewal pricing for products with price and quantity ramps](https://www.servicenow.com/docs/access?context=defining-products-with-ramps&family=australia&ft:locale=en-US) : Calculate renewal pricing for products with price and quantity ramps, using per year, per term, and price only uplift calculation methods. [Derived pricing support for sold products](https://www.servicenow.com/docs/access?context=configuring-related-product-pricing&family=australia&ft:locale=en-US) : * Use the `DerivedProductPriceExtensionPoint` extension to determine whether a source line for a quote or sold product and a target line are pairs. * Use the `getAccountLevelDerivedPricedProductsLookupData(pricingEngineContext)` method to control the records scanned by the pricing engine to determine account-level derived prices for sold products. * The pricing engine does the following: * Displays a message indicating when a change to a source product affects the price of a derived product. * Checks product offerings and excludes product offerings with child offerings from derived pricing. [Product families](https://www.servicenow.com/docs/access?context=product-catalog-managment&family=australia&ft:locale=en-US) : Create product families to provide hierarchical classification similar to category trees. For example, you can use product families to roll up or aggregate measurable items, such as revenue forecasts for reporting or business insights. [Multi-attribute pricing rules](https://www.servicenow.com/docs/access?context=som-create-pricing-adjustment&family=australia&ft:locale=en-US) : Display attribute-based pricing on transaction lines, where the offer price is determined by the combination of attributes, by setting up attribute-based pricing for product offerings based on multiple, combined attributes using the Attribute Adjustment matrix. [Blended pricing support for contract renewals](https://www.servicenow.com/docs/access?context=pricing-management&family=australia&ft:locale=en-US) : Enable sales agents to apply automatically calculated blended unit prices for renewals, based on the existing product price and the renewal uplift required. Blended pricing is used in upsell and down-sell scenarios and in contract line consolidation. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Product Catalog Management and Pricing Management features. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__14} | Release | Release notes | |-|-| | Australia | [Domain separation support](https://www.servicenow.com/docs/access?context=domain-separation-overview&family=australia&ft:locale=en-US) : Starting with Product Catalog Management Core v19.1.0, all product catalog tables support the basic level of domain separation. [Custom context variable enhancement](https://www.servicenow.com/docs/access?context=som-create-context-variable&family=australia&ft:locale=en-US) : Use the Applicable to field in the Context Variable form to indicate that a custom context variable is to be used for pricing. The pricing engine uses this indicator to resolve pricing in the correct transaction scope, to help prevent mispricing of product bundles. [Product catalog interface enhancement](https://www.servicenow.com/docs/access?context=using-product-catalog&family=australia&ft:locale=en-US) : Quickly identify products with derived pricing through product tiles that display a message stating that the product price varies. Pricing is calculated and updated automatically based on selections made. [Derived pricing enhancements](https://www.servicenow.com/docs/access?context=configuring-related-product-pricing&family=australia&ft:locale=en-US) : * The Derived Pricing Matrix supports the following enhancements: * Conditions defined on product offering fields for both source and target product offerings * Predefined formulas for specifying prices for target product offerings and using floor and ceiling price controls to maintain acceptable price ranges * Visibility into how the final price for derived products is determined. * Support for account-level scope, which uses both cart items and sold products when calculating derived prices. [Price and quantity ramp enhancements](https://www.servicenow.com/docs/access?context=defining-products-with-ramps&family=australia&ft:locale=en-US) : * Enable sales agents to create custom ramp type segments for quotes. Agents can view the cumulative price of product offers across all ramp segments. * View ramps inside the CPQ Configurator. * Enable sales agents to create ramps for quotes with amendments, contract renewals, and cancellations. [Delta pricing enhancement](https://www.servicenow.com/docs/access?context=net-pricing-sp-contracts&family=australia&ft:locale=en-US) : Show the delta pricing view in the CPQ Configurator during modify and amend flows. [Configurable pricing plan enhancement](https://www.servicenow.com/docs/access?context=configuring-pricing-plan&family=australia&ft:locale=en-US) : The Floor and Ceiling Calculation step in the default pricing plan applies the minimum and maximum prices for a product or service to help avoid pricing that isn't competitive or results in poor margins. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Product Catalog Management and Pricing Management features or functionality were removed. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Product Catalog Management and Pricing Management features or functionality were deprecated. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__26} | Release | Release notes | |-|-| | Australia | The pricing engine parallel execution properties, `sn_csm_pricing.enable_pricing_engine_parallel_execution` and `sn_csm_pricing.pricing_engine_parallelism_lines_threshold,`have been removed from Pricing Management to support automatic addition of derived pricing lines and calculation of pricing rollups. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Product Catalog Management and Pricing Management. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : The Product Catalog Management and Pricing Management features are included with Sales Customer Relationship Management store applications and don't need activation. Depending on your entitlements, you can install the Product and Pricing Rules application for pricing and product eligibility matrixes from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Product Catalog Management and Pricing Management are available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Product Catalog Management and Pricing Management we have noted them here. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Product Catalog Management and Pricing Management we have noted them here. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Product Catalog Management and Pricing Management, such as specific requirements or compliance levels. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Product Catalog Management and Pricing Management we have noted them here. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Product Catalog Management and Pricing Management we have noted them here. {#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__62} | Release | Release notes | |-|-| | Australia | * In derived pricing, enable the automatic creation of target product lines based on source products and their contract start and end dates. * Use the Product Catalog Search API to enable external integrations to query the product catalog. * In the Sales CRM Pricing API, support pricing requests using custom external IDs or codes for objects such as product offerings, price lists, and unit of measure instead of ServiceNow sys_ids. * Support pricing calculations for renewals of products with price and quantity ramps. * Provide visibility into how the final price for a derived product is determined using adjustment records. * Set up pricing floor and ceiling controls for product offerings to keep pricing within acceptable ranges. * Use standard predefined formulas (SUM, AVG, MIN, and MAX) in derived pricing calculations to capture adjustments at each pricing step. * Enable agents and customers to view attribute-based pricing where the product offering price is based on a combination of attributes. See [Product Catalog Management](https://www.servicenow.com/docs/access?context=product-catalog-managment&family=australia&ft:locale=en-US) and [Product pricing](https://www.servicenow.com/docs/access?context=pricing-management&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]