--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Recommended Actions for HRSD release notes for upgrades from Australia to Brazil # Combined Recommended Actions for HRSD release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Recommended Actions for HRSD release notes for upgrades from Australia to Brazil This consolidated guide assists ServiceNow customers in preparing for upgrades of the Recommended Actions for HR Service Delivery (HRSD) from the Australia release to the Brazil release. It combines cross-family release notes, highlighting new features, changes, activation procedures, and other relevant upgrade information across these releases. Show full answer Show less ## Key Features * **Australia Release:** Introduced enhancements to help HR agents resolve cases faster by displaying relevant knowledge base articles and similar cases in context. It also suggests optimal actions such as adding approvals to cases when appropriate. * **Brazil Release:** No new features or updates were introduced for Recommended Actions for HRSD. ## Changes, Removals, and Deprecations Between Australia and Brazil releases, there were no changes, removals, or deprecations affecting Recommended Actions for HRSD. Customers can expect feature continuity with no disruptions. ## Activation Information Recommended Actions for HRSD must be installed via the ServiceNow Store by submitting a request. This applies to both Australia and Brazil releases. The ServiceNow Store provides comprehensive app availability and version history details to facilitate installation and updates. ## Additional Considerations * **Browser Requirements:** No new or changed browser requirements between Australia and Brazil. * **Accessibility:** No updates related to accessibility compliance or requirements. * **Localization:** No specific localization changes were introduced. * **Highlights:** Australia release emphasized providing relevant resources and recommendations to accelerate HR case resolution; Brazil had no further updates. ## Practical Implications for ServiceNow Customers Customers upgrading from Australia to Brazil can anticipate a smooth transition with no new feature changes or removals impacting Recommended Actions for HRSD. The key enhancements remain those introduced in Australia, and activation continues via the ServiceNow Store. This consolidated information enables efficient upgrade planning and ensures HR agents continue to benefit from improved case resolution support without disruption. Consolidated page of all release notes for Recommended Actions for HRSD from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Recommended Actions for HRSD release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Recommended Actions for HRSD to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-recommendedactionsforhrsd-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Recommended Actions for HRSD. {#dfrn3-recommendedactionsforhrsd-summary__entry__8} | Release | Release notes | |-|-| | Australia | [Recommended Actions for HRSD](https://www.servicenow.com/docs/access?context=recommended-actions-hrsd&family=australia&ft:locale=en-US) : Help HR agents resolve cases more quickly by listing relevant KB articles and similar cases in the context of the current case. Provide agents with an optimal action such as a suggestion to add an approval to the case if needed. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Recommended Actions for HRSD features. {#dfrn3-recommendedactionsforhrsd-summary__entry__14} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Recommended Actions for HRSD features or functionality were removed. {#dfrn3-recommendedactionsforhrsd-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Recommended Actions for HRSD features or functionality were deprecated. {#dfrn3-recommendedactionsforhrsd-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Recommended Actions for HRSD. {#dfrn3-recommendedactionsforhrsd-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Install Recommended Actions for HRSD by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Recommended Actions for HRSD is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Recommended Actions for HRSD we have noted them here. {#dfrn3-recommendedactionsforhrsd-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Recommended Actions for HRSD we have noted them here. {#dfrn3-recommendedactionsforhrsd-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Recommended Actions for HRSD, such as specific requirements or compliance levels. {#dfrn3-recommendedactionsforhrsd-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Recommended Actions for HRSD we have noted them here. {#dfrn3-recommendedactionsforhrsd-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Recommended Actions for HRSD we have noted them here. {#dfrn3-recommendedactionsforhrsd-summary__entry__62} | Release | Release notes | |-|-| | Australia | Provide relevant resources and recommendations to HR agents for speedy resolution of HR cases. See [Explore](https://www.servicenow.com/docs/access?context=explore-recommended-actions-hrsd&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]