---
sourceDocument: brazil Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - brazil Combined Product Files

ft:clusterId :

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bundleId :

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---

# Combined Retail Strategic Portfolio Management Suite release notes for upgrades from Australia to Brazil

# Combined Retail Strategic Portfolio Management Suite release notes for upgrades from Australia to Brazil {#ariaid-title1}

Release version: Brazil  
Updated October 8, 2026  
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## Summary of Combined Retail Strategic Portfolio Management Suite Release Notes for Upgrades from Australia to Brazil

The Retail Strategic Portfolio Management Suite provides a unified platform for managing retail store life cycle projects such as new store openings, relocations, refurbishments, technology refreshes, and closures.
This consolidated release note covers changes and new features from the Australia release up to the Brazil release, enabling ServiceNow customers to prepare for and optimize the upgrade process.
Show full answer Show less  

## Key Features

* **Retail Project Templates:** Predefined templates streamline project setup by automatically populating tasks and defining dependent task sequences tailored to various store scenarios (e.g., new openings, refurbishments, closures).
* **Stage-Gate Playbooks:** Guide retail store projects through each life cycle stage---from initiation to go-live or closure---with prescribed activities, approvals, and team handoffs to ensure governance and completeness.
* **My Retail Project Tasks Widget (Brazil Release):** Enables store teams to view and manage assigned project tasks directly within Employee Slate, enhancing collaboration between headquarters and store personnel.
* **Project Workspace Enhancements (Australia Release):** Playbooks are accessible via the Project Workspace L-2 navigation menu for projects created from templates, and new project type fields help mark important dates to organize and track projects.
* **Portfolio-Level Visibility (Brazil Release):** Provides consistent milestone tracking and automatic status rollups across all store projects for improved portfolio management.

## Upgrade Preparation and Activation

* **Pre- and Post-Upgrade Tasks:** Customers should review and complete specific tasks before and after upgrading to the Brazil release to ensure a smooth transition.
* **Application Installation:** Retail Strategic Portfolio Management Suite (snspmretail) is available on the ServiceNow Store and requires installation to activate on instances.
* **Additional Requirements for Brazil:** Prior to installation, ensure that the following applications are installed: Enterprise-Wide Deployment (snspmewd), Project Workspace (snpw), Business Location (app-business-location), and Customer Service (app-csm-ppm).
* **Australia Release Requirement:** The Project Workspace application must be installed before installing the Retail Strategic Portfolio Management Suite.

## Changes, Deprecations, and Removals

* No features or functionality were removed or deprecated between Australia and Brazil releases.
* Minor interface and navigation enhancements were introduced, such as access to playbooks in Project Workspace and new project type fields for date tracking.

## Additional Information

* No updates to browser requirements, accessibility, or localization considerations were introduced between these releases.
* Retail Strategic Portfolio Management Suite promotes standardized project setup and governance, improved collaboration between retail teams, and comprehensive portfolio visibility.  
Consolidated page of all release notes for Retail Strategic Portfolio Management Suite from Australia to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Retail Strategic Portfolio Management Suite release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Retail Strategic Portfolio Management Suite to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-retailstrategicportfoliomanagementsuite-summary__entry__2}

| Release | Release notes |
|-|-|
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## New features

Between your current release family and Brazil, new features were introduced for Retail Strategic Portfolio Management Suite.  
{#dfrn3-retailstrategicportfoliomanagementsuite-summary__entry__8}

| Release | Release notes |
|-|-|
| Australia | [Create a retail project](https://www.servicenow.com/docs/access?context=spmr-create-retail-projects&family=australia&ft:locale=en-US) :   Set up a retail project from a predefined template that matches the type of store work, such as a new store opening, relocation, refurbishment, technology refresh, or closure. Each template creates a project with prepopulated tasks and dependent task sequences. [Use playbooks](https://www.servicenow.com/docs/access?context=use-playbooks-spm-retail&family=australia&ft:locale=en-US) :   Use the stage-gate playbook to guide a retail store project through each stage of its life cycle, from initiation to go-live or closure. Each stage includes prescribed activities, approvals, and team handoffs to confirm that required information is captured and governance processes are followed. |
| Brazil | [My Retail Project Tasks widget](https://www.servicenow.com/docs/access?context=spmr-widgets-eslate&family=brazil&ft:locale=en-US) :   View and manage customer project tasks directly from Employee Slate. The My Retail Project Tasks widget displays the count of tasks assigned to the logged-in user, along with each task's short description, current status, and associated project. For more details on how to edit task details, see [Manage a customer project task in Employee Slate](https://www.servicenow.com/docs/access?context=manage-spmr-tasks-from-widget-eslate&family=brazil&ft:locale=en-US). |
[ ]

## Changes

Between your current release family and Brazil, some changes were made to existing Retail Strategic Portfolio Management Suite features.  
{#dfrn3-retailstrategicportfoliomanagementsuite-summary__entry__14}

| Release | Release notes |
|-|-|
| Australia | [Retail Strategic Portfolio Management Suite playbooks](https://www.servicenow.com/docs/access?context=use-playbooks-spm-retail&family=australia&ft:locale=en-US) :   The Playbooks option is available in the L-2 navigation menu of the Project Workspace for retail projects created from a template. [Project type fields](https://www.servicenow.com/docs/access?context=spmr-project-type-fields&family=australia&ft:locale=en-US) :   New Project Type form fields to mark important dates based on the created project type. |
| Brazil | No updates for this release. |
[ ]

## Removed

Between your current release family and Brazil, some Retail Strategic Portfolio Management Suite features or functionality were removed.  
{#dfrn3-retailstrategicportfoliomanagementsuite-summary__entry__20}

| Release | Release notes |
|-|-|
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Brazil, some Retail Strategic Portfolio Management Suite features or functionality were deprecated.  
{#dfrn3-retailstrategicportfoliomanagementsuite-summary__entry__26}

| Release | Release notes |
|-|-|
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Retail Strategic Portfolio Management Suite.  
{#dfrn3-retailstrategicportfoliomanagementsuite-summary__entry__32}

| Release | Release notes |
|-|-|
| Australia | Activation information :   Install Retail Strategic Portfolio Management Suite by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Retail Strategic Portfolio Management Suite is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Brazil | Activation information :   The Retail Strategic Portfolio Management Suite application (sn_spm_retail) is available on the ServiceNow® Store. Install the application to activate it on your instance. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Retail Strategic Portfolio Management Suite we have noted them here.  
{#dfrn3-retailstrategicportfoliomanagementsuite-summary__entry__38}

| Release | Release notes |
|-|-|
| Australia | Additional requirements :   The Project Workspace application must be installed before installing the Retail Strategic Portfolio Management Suite. |
| Brazil | Additional requirements :   Before installing Retail Strategic Portfolio Management Suite, install the following applications from the ServiceNow® Store: * Enterprise-Wide Deployment (sn_spm_ewd) * Project Workspace (sn_pw) * Business Location (app-business-location) * Customer Service (app-csm-ppm) |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Retail Strategic Portfolio Management Suite we have noted them here.  
{#dfrn3-retailstrategicportfoliomanagementsuite-summary__entry__44}

| Release | Release notes |
|-|-|
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Retail Strategic Portfolio Management Suite, such as specific requirements or compliance levels.  
{#dfrn3-retailstrategicportfoliomanagementsuite-summary__entry__50}

| Release | Release notes |
|-|-|
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Retail Strategic Portfolio Management Suite we have noted them here.  
{#dfrn3-retailstrategicportfoliomanagementsuite-summary__entry__56}

| Release | Release notes |
|-|-|
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Retail Strategic Portfolio Management Suite we have noted them here.  
{#dfrn3-retailstrategicportfoliomanagementsuite-summary__entry__62}

| Release | Release notes |
|-|-|
| Australia | * Manage store life cycle projects such as new store openings, relocations, refurbishments, technology refreshes, and closures from a single platform. * Use predefined project templates to set up retail projects quickly and consistently, with prepopulated tasks and dependent task sequences. * Define the key dates to categorize and manage retail projects in the Project Type list. * Guide project teams through each stage of a store life cycle using stage-gate playbooks that define activities, approvals, and team handoffs. See [Explore](https://www.servicenow.com/docs/access?context=explore-spm-retail-suite&family=australia&ft:locale=en-US) for more information. |
| Brazil | * Plan, execute, and track store life cycle projects including new store openings, closures, refurbishments, relocations, and technology refreshes using a single workspace. * Apply predefined project templates and retail-specific project fields to standardize how every store project is structured and tracked across the portfolio. * Guide project teams through each store scenario using stage-gate playbooks with embedded approvals, exit criteria, and activity sequences. * Gain portfolio-level visibility across all store projects with consistent milestone tracking and automatic status rollups. * Make project tasks visible to store teams so that headquarters and store personnel collaborate on the same platform. See [Retail Strategic Portfolio Management Suite](https://www.servicenow.com/docs/access?context=spm-retail-suite-landing-page&family=brazil&ft:locale=en-US) for more information. |
[ ]


