--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Service Mapping release notes for upgrades from Australia to Brazil # Combined Service Mapping release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Service Mapping release notes for upgrades from Australia to Brazil This consolidated page provides ServiceNow customers with an integrated summary of Service Mapping release notes from the Australia release family through to the Brazil release. It is designed to assist with planning and executing upgrades by summarizing new features, changes, removals, deprecations, activation instructions, and other relevant upgrade information specific to Service Mapping. Show full answer Show less ## New Features in Brazil * **Service Mapping MCP Tools:** Delivered as part of the CMDB MCP Server plugin version 1.0.0, these tools expose live application service data and enable AI clients (such as Claude) to query service topology, identify mapping gaps, and create new application services using natural language. * **Lightweight Service Model:** Starting with Service Mapping Plus version 1.24.4, this feature allows customers to convert Dynamic and Tag-Based services into a Lightweight model. This optimized architecture improves service mapping performance by maintaining current service topology data without storing historical snapshots, thereby reducing storage overhead and enhancing scalability for large configuration item inventories. ## Changes, Removals, and Deprecations Between the Australia and Brazil releases, there were no changes, removals, or deprecations to existing Service Mapping features. Customers can expect feature continuity without disruption in these areas. ## Activation Information * To activate Service Mapping in Brazil, customers should follow the standard process outlined in *Request Service Mapping*. * For Service Mapping Plus and AI Agents for Service Mapping, activation and updates are performed via the ServiceNow Store. * AI capabilities require additional activation steps, including enabling AI Agents for Service Mapping, the Service Mapping Candidate skill, the Service Mapping Candidates Impact skill, and the CMDB MCP Server for Service Mapping tools. ## Additional Considerations * No new browser requirements, accessibility updates, or localization considerations were introduced between Australia and Brazil. * AI-powered features in Brazil enable automation of service map creation, integration of business applications with discovered services, and natural language querying of live service topology for better operational insights. * Multi-source service mapping consolidates data from various discovery methods to create comprehensive service maps, enhancing visibility across hybrid IT environments. ## Practical Impact for ServiceNow Customers Upgrading Service Mapping from Australia to Brazil will provide customers with advanced AI-driven capabilities to automate and enhance service mapping processes, improved performance and scalability through the Lightweight Service Model, and streamlined activation procedures. Customers can expect to gain deeper insights into their IT infrastructure with reduced storage costs and more efficient service topology management, facilitating better decision-making and operational efficiency. Consolidated page of all release notes for Service Mapping from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Service Mapping release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Service Mapping to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicemapping-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Service Mapping. {#dfrn3-servicemapping-summary__entry__8} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | [Service Mapping MCP tools](https://www.servicenow.com/docs/access?context=service-mapping-mcp-server&family=brazil&ft:locale=en-US) : The Service Mapping tools, delivered as part of the CMDB MCP Server plugin, version 1.0.0, expose live application service data and enable AI clients such as Claude to query service topology, identify mapping gaps, and create new application services in natural language. [Lightweight Service Model](https://www.servicenow.com/docs/access?context=sm-lightweight-service-model&family=brazil&ft:locale=en-US) : Starting Service Mapping Plus version 1.24.4, you can improve service mapping performance by converting your Dynamic and Tag-Based services to Lightweight. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Service Mapping features. {#dfrn3-servicemapping-summary__entry__14} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Service Mapping features or functionality were removed. {#dfrn3-servicemapping-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Service Mapping features or functionality were deprecated. {#dfrn3-servicemapping-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Service Mapping. {#dfrn3-servicemapping-summary__entry__32} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | Activation information : For information on activating Service Mapping, see [Request Service Mapping](https://www.servicenow.com/docs/access?context=t_ActivateServiceMappingPlugin&family=brazil&ft:locale=en-US).For information on activating and updating Service Mapping Plus and AI Agents for Service Mapping, visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/06a71b1367e4130051c9027e2685ef1e/1.6.0?referer=/store/search?listingtype=allintegrations%253Bancillary_app%253Bcertified_apps%253Bcontent%253Bindustry_solution%253Boem%253Butility%253Btemplate&q=Patterns&sl=sh). AI capabilities in Service Mapping require additional procedures for activation. For detailed information, see: * [Activate AI Agents for Service Mapping](https://www.servicenow.com/docs/access?context=activate-sm-ai-agents&family=brazil&ft:locale=en-US) * [Activate the Service Mapping Candidate skill](https://www.servicenow.com/docs/access?context=activate-sm-candidate-skill&family=brazil&ft:locale=en-US) * [Activate the Service Mapping Candidates Impact skill](https://www.servicenow.com/docs/access?context=activate-sm-candidates-impact-skill&family=brazil&ft:locale=en-US) * [Activate the CMDB MCP Server for Service Mapping tools](https://www.servicenow.com/docs/access?context=activate-sm-mcp-server&family=brazil&ft:locale=en-US) | [ ] ## Additional requirements If any additional requirements were introduced or changed for Service Mapping we have noted them here. {#dfrn3-servicemapping-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Service Mapping we have noted them here. {#dfrn3-servicemapping-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Service Mapping, such as specific requirements or compliance levels. {#dfrn3-servicemapping-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Service Mapping we have noted them here. {#dfrn3-servicemapping-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Service Mapping we have noted them here. {#dfrn3-servicemapping-summary__entry__62} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | * AI-powered features in Service Mapping help administrators automate service map creation, connect business applications to discovered services, and query live service topology using natural language. * Multi-source service mapping combines data from multiple discovery methods to create a single, comprehensive service map that provides complete visibility into your organization's hybrid IT infrastructure. * The Lightweight Service Model is an optimized architecture for storing and determining service topology. It maintains current service data without storing historical snapshots, reducing storage overhead and improving performance for large configuration item inventories. See [Service Mapping](https://www.servicenow.com/docs/access?context=c_ServiceMappingOverview&family=brazil&ft:locale=en-US) for more information. | [ ]