--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined ServiceNow Otto for Collaborative Work Management (CWM) (CWM) release notes for upgrades from Australia to Brazil # Combined ServiceNow Otto for Collaborative Work Management (CWM) (CWM) release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Otto for Collaborative Work Management (CWM) Release Notes from Australia to Brazil This consolidated release note page provides ServiceNow customers with a comprehensive summary of updates, new features, and important upgrade information for ServiceNow Otto for Collaborative Work Management (CWM), covering releases from Australia to Brazil. It is designed to help customers prepare for their upgrade by outlining changes across these releases in one location. Show full answer Show less ## Key Features Introduced * **Natural Language Formula Generation for CWM Tasks (Australia release):** Customers can now create formula columns in List views by describing calculations in plain language using Now Assist. For example, you can generate formulas such as the number of days between start and end dates or sum estimated hours for subtasks, simplifying task data analysis. * **Now Assist Scrum Task Generation (Australia release):** This feature enables automated generation of scrum tasks from user story descriptions and acceptance criteria. Trigger the task generation directly from the story form or Sprint planning view, then customize the generated tasks to align with your team's workflow, enhancing sprint planning efficiency. ## Upgrade and Activation Information * **Upgrade Notes:** There are no updated changes, removals, or deprecations reported between the Australia and Brazil releases, meaning no additional upgrade adjustments are required beyond standard procedures. * **Activation:** ServiceNow Otto for Collaborative Work Management (CWM) can be installed by requesting it through the ServiceNow Store. This centralized activation method ensures customers access the latest version and related apps easily. ## Other Considerations * No updates or changes were noted related to browser requirements, additional system requirements, accessibility, localization, or highlight information between the Australia and Brazil releases. ## Practical Impact for ServiceNow Customers By upgrading to the Brazil release, customers retain the latest productivity enhancements introduced in Australia, such as natural language formula creation and automated scrum task generation, improving task management and sprint planning. The consolidated release notes and activation guidance simplify upgrade preparation and installation, ensuring a smooth transition without unexpected changes or deprecated functionalities. Consolidated page of all release notes for ServiceNow Otto for Collaborative Work Management (CWM) (CWM) from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Collaborative Work Management (CWM) (CWM) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Otto for Collaborative Work Management (CWM) (CWM) to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowottoforcollaborativeworkmanagementcwmcwm-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for ServiceNow Otto for Collaborative Work Management (CWM) (CWM). {#dfrn3-servicenowottoforcollaborativeworkmanagementcwmcwm-summary__entry__8} | Release | Release notes | |-|-| | Australia | [Now Assist formula generation for CWM tasks](https://www.servicenow.com/docs/access?context=generate-formula-cwm-board-now-assist&family=australia&ft:locale=en-US) : Generate formula columns by describing a calculation in plain language. When adding a formula column to the List view, prompt Now Assist to generate a formula by entering what you want to calculate. For example, days between start date and end date or sum of estimated hours for subtasks. [Now Assist scrum task generation for stories](https://www.servicenow.com/docs/access?context=generate-scrum-tasks-for-stories-cwm&family=australia&ft:locale=en-US) : Generate scrum tasks from user story descriptions and acceptance criteria using Now Assist. Trigger the scrum task generation from the story form or inline from the Sprint planning view. You then receive a relevant set of tasks as a starting point for your sprint planning. You can then review, edit, and add the generated tasks to fit your team's workflow. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing ServiceNow Otto for Collaborative Work Management (CWM) (CWM) features. {#dfrn3-servicenowottoforcollaborativeworkmanagementcwmcwm-summary__entry__14} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some ServiceNow Otto for Collaborative Work Management (CWM) (CWM) features or functionality were removed. {#dfrn3-servicenowottoforcollaborativeworkmanagementcwmcwm-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some ServiceNow Otto for Collaborative Work Management (CWM) (CWM) features or functionality were deprecated. {#dfrn3-servicenowottoforcollaborativeworkmanagementcwmcwm-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Otto for Collaborative Work Management (CWM) (CWM). {#dfrn3-servicenowottoforcollaborativeworkmanagementcwmcwm-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Install ServiceNow Otto for CWM by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: ServiceNow Otto for Collaborative Work Management (CWM) is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Otto for Collaborative Work Management (CWM) (CWM) we have noted them here. {#dfrn3-servicenowottoforcollaborativeworkmanagementcwmcwm-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Otto for Collaborative Work Management (CWM) (CWM) we have noted them here. {#dfrn3-servicenowottoforcollaborativeworkmanagementcwmcwm-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Otto for Collaborative Work Management (CWM) (CWM), such as specific requirements or compliance levels. {#dfrn3-servicenowottoforcollaborativeworkmanagementcwmcwm-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Otto for Collaborative Work Management (CWM) (CWM) we have noted them here. {#dfrn3-servicenowottoforcollaborativeworkmanagementcwmcwm-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Otto for Collaborative Work Management (CWM) (CWM) we have noted them here. {#dfrn3-servicenowottoforcollaborativeworkmanagementcwmcwm-summary__entry__62} | Release | Release notes | |-|-| | Australia | * Generate formulas for your CWM tasks using a natural language description of a calculation. * Generate scrum tasks for stories based on their context. See [ServiceNow Otto for CWM](https://www.servicenow.com/docs/access?context=now-assist-for-cwm-landing&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]