--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined ServiceNow Otto for Zero Copy Connector release notes for upgrades from Australia to Brazil # Combined ServiceNow Otto for Zero Copy Connector release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Otto for Zero Copy Connector Release Notes for Upgrades from Australia to Brazil This consolidated release notes document provides ServiceNow customers with essential information regarding the upgrade of ServiceNow Otto for Zero Copy Connector from the Australia release family to the Brazil release family. It includes new features, changes, deprecations, and important upgrade tasks to ensure a smooth transition. Show full answer Show less ## Key Features * **ServiceNow Otto Rebranding and AI Enhancements (Australia release):** The Now Assist AI platform has evolved and been rebranded as ServiceNow Otto®, a conversational AI platform integrated into ServiceNow workflows. It supports agentic capabilities, multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows. * **Improved AI Agent for SAP OData Services:** The OData Services Recommender AI agent helps discover relevant SAP OData v2 services to accelerate development and reduce missed integration opportunities by aligning standard SAP capabilities with your use cases. ## Changes and Deprecations * No changes or removals were introduced between the Australia and Brazil releases for this connector. * The "Ask AI" button was removed from the Model Manager in the Australia release. ## Upgrade Preparation and Activation * Review and complete pre- and post-upgrade tasks as recommended prior to upgrading to Brazil. * ServiceNow Otto for Zero Copy Connector is available for installation from the ServiceNow Store. Customers should request installation through the store and refer to the store's version history for cumulative release notes. ## Additional Information * No updates were made for browser requirements, accessibility, localization, or additional requirements between Australia and Brazil releases. * Branding change to ServiceNow Otto as of version 29.2.11 is reflected across products, including this connector. ## What This Means for You Upgrading to the Brazil release family ensures access to the latest AI-powered capabilities under the ServiceNow Otto brand, including improved integration with SAP OData services and a streamlined conversational AI experience. No feature removals or breaking changes were introduced, minimizing disruption. Activation through the ServiceNow Store remains the standard process. Consolidated page of all release notes for ServiceNow Otto for Zero Copy Connector from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Zero Copy Connector release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Otto for Zero Copy Connector to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for ServiceNow Otto for Zero Copy Connector. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__8} | Release | Release notes | |-|-| | Australia | [Now Assist for Zero Copy Connectors](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connector-for-erp&family=australia&ft:locale=en-US) : Now Assist introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto® is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, support multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows. [Improved AI Agent for SAP OData services](https://www.servicenow.com/docs/access?context=now-assist-erp-ai-agent-odata-service-recommender&family=australia&ft:locale=en-US) : Reduce missed integration opportunities and accelerate development by discovering relevant SAP OData v2 services for your models using the OData Services Recommender AI agent. This workflow finds standard SAP capabilities that align with your use cases. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing ServiceNow Otto for Zero Copy Connector features. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__14} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some ServiceNow Otto for Zero Copy Connector features or functionality were removed. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some ServiceNow Otto for Zero Copy Connector features or functionality were deprecated. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__26} | Release | Release notes | |-|-| | Australia | The Ask AI button has been removed from the Model Manager. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Otto for Zero Copy Connector. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Install ServiceNow Otto for Zero Copy Connector by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: ServiceNow Otto for Zero Copy Connector is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Otto for Zero Copy Connector we have noted them here. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Otto for Zero Copy Connector we have noted them here. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Otto for Zero Copy Connector, such as specific requirements or compliance levels. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Otto for Zero Copy Connector we have noted them here. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Otto for Zero Copy Connector we have noted them here. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__62} | Release | Release notes | |-|-| | Australia | * As of version 29.2.11, ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products, including ServiceNow Otto for Zero Copy Connector. * Discover OData services faster using an AI agent for Zero Copy Connector for ERP. See [Now Assist for Zero Copy Connectors](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connector-for-erp&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]