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sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil

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ft:publication_title :

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---

# Combined ServiceNow Otto in Platform Analytics release notes for upgrades from Australia to Brazil

# Combined ServiceNow Otto in Platform Analytics release notes for upgrades from Australia to Brazil {#ariaid-title1}

Release version: Brazil  
Updated October 8, 2026  
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## Summary of Combined ServiceNow Otto in Platform Analytics Release Notes for Upgrades from Australia to Brazil

This consolidated release notes document provides ServiceNow customers with a comprehensive view of updates, changes, and important information for upgrading ServiceNow Otto in Platform Analytics from the Australia release to the Brazil release.
It is designed to assist customers in preparing for the upgrade by summarizing new features, improvements, activation details, and other relevant considerations across these releases.
Show full answer Show less  

## Key Features and Improvements

* **Enhanced AI Skill Overview:** Detailed descriptions, key benefits, and skill dependencies are now available when viewing AI skill details in AI Admin Hub.
* **Indicator Management:** Users can promote selected high-quality indicators to boost their visibility in AI Search results for Query Generation and access richer insights including trends and targets in Extended analysis.
* **Data Visualization Enhancements:** Query Generation responses now render sparklines by default in single-score charts and respect default chart types when queries lack a specified visualization type.
* **Rebranding:** Now Assist has been renamed to ServiceNow Otto®, with the Now Assist Admin Console now known as AI Admin Hub.
* **Data Exploration Enhancements:** AI Data Explorer supports querying automated indicator scores (excluding data snapshots), protected application scopes, and Glide List fields for broader data accessibility.
* **Improved Segment Management:** Segment names now include module and application context; more complex logical conditions are supported; manual segments can be created, prioritized, and synchronized with autogenerated ones; domain separation is supported for segments.
* **Semantic Metadata Customization:** Users can tailor semantic descriptions and usage instructions in table and column configuration tables, with changes transferable via update sets for easier instance management.
* **AI-Driven Recommendations:** AI Data Explorer can suggest recommended actions based on generated insights during data explorations.
* **Financial Data Support:** Query Generation now supports FXCurrency data types, enabling exploration of financial operations data such as in Source-to-Pay processes.

## Activation and Availability

ServiceNow Otto applications for Platform Analytics are either included by default or available for installation through the ServiceNow Store. Customers can find all relevant apps there, including cumulative release notes and version history. This facilitates easy activation and management of ServiceNow Otto capabilities.

## Additional Considerations

* **Accessibility:** Enhancements include keyboard navigation improvements in AI Data Explorer and menu controls for organizing exploration nodes, improving usability for all users.
* **Localization, Browser Requirements, and Deprecations:** No updates or changes were noted for these areas between the Australia and Brazil releases.
* **Removed Functionality:** No features or functionalities were removed during this upgrade path.
* **Highlights of AI Data Explorer:** Features include natural language AI-generated insights, dual analysis modes, integration with external data sources, document editing and collaborative analysis capabilities, and contextual intelligence for instant, relevant data insights.

## Upgrade Preparation

Customers should review and complete any pre- and post-upgrade tasks outlined before moving to the Brazil release to ensure a smooth transition. While the Brazil release notes indicate no new updates or removals for ServiceNow Otto in Platform Analytics, the improvements introduced in the Australia release remain relevant and beneficial.  
Consolidated page of all release notes for ServiceNow Otto in Platform Analytics from Australia to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto in Platform Analytics release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading ServiceNow Otto in Platform Analytics to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__2}

| Release | Release notes |
|-|-|
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## New features

Between your current release family and Brazil, new features were introduced for ServiceNow Otto in Platform Analytics.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__8}

| Release | Release notes |
|-|-|
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Changes

Between your current release family and Brazil, some changes were made to existing ServiceNow Otto in Platform Analytics features.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__14}

| Release | Release notes |
|-|-|
| Australia | [Improved overview pages for skills](https://www.servicenow.com/docs/access?context=activate-aide-explorer&family=australia&ft:locale=en-US) :   When you select View details on the tile of an AI skill in AI Admin Hub, you now get more information: * A more detailed description of the skill * Key benefits of the skill * Required and recommended skills to go with the skill [Promote selected indicators in AI Search results](https://www.servicenow.com/docs/access?context=indicator-scope-control&family=australia&ft:locale=en-US) :   Add high-quality indicators that you identify to a list. The indicators on that list are given a boost in AI Search results for Query Generation. [View more indicator insights in Extended analysis](https://www.servicenow.com/docs/access?context=hidden-insights&family=australia&ft:locale=en-US) :   See directional trends over time and indicator target information in Extended analysis summaries. [Improvements to data visualizations in Query Generation responses](https://www.servicenow.com/docs/access?context=ask-expl-questions&family=australia&ft:locale=en-US) : * Single-score charts now render sparklines by default. * When a user query on indicator data does not specify a visualization type, the response returns the indicator's default chart type. [Now Assist renamed to ServiceNow Otto®](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=australia&ft:locale=en-US) :   The Now Assist Admin Console is now AI Admin Hub and many other changes have been made. This renaming is a work in progress. [Query indicator data](https://www.servicenow.com/docs/access?context=ai-data-explorer-implementation-checklist&family=australia&ft:locale=en-US) :   Get scores from automated indicators in your AI Data Explorer explorations. Only classic automated indicators, not Data snapshots, are supported. [Explorations not available from visualization or list for unsupported scope](https://www.servicenow.com/docs/access?context=launch-now-assist-explorer&family=australia&ft:locale=en-US) :   You can't open AI Data Explorer from a data visualization or list that shows data from a protected scope that is not supported. [Improvements to generated segments](https://www.servicenow.com/docs/access?context=querygen-segments&family=australia&ft:locale=en-US) : * The names of automatically generated segments now include both the module name and the name of the application it belongs to. * Improved logic to join conditions for segments generated from reports and report sources. More complex conditions such as global OR are now supported. [Explore data from protected scopes](https://www.servicenow.com/docs/access?context=enable-aide-secure-scope-apps&family=australia&ft:locale=en-US) :   Provide access to protected application scopes to AI Data Explorer and Query Generation, and you can use data from those application tables in explorations. (Query Generation bundle 5.2) [Improvements to how segments are handled](https://www.servicenow.com/docs/access?context=querygen-segments&family=australia&ft:locale=en-US) : * Manual segments are re-ranked to take priority over automatically generated segments. * Prompt changes made to better support manual segments. * More segments are passed to the LLM to increase the chance of the correct segment getting selected. Twelve segments are passed instead of three. * Segments longer than 2000 characters are dropped to prevent context window bloat. (Query Generation bundle 5.2) [Query Generation support for Glide Lists](https://www.servicenow.com/docs/access?context=querygen-unsupported-field-types&family=australia&ft:locale=en-US) :   Query Generation now supports Glide List fields on tables. [Customize semantic metadata in configuration tables](https://www.servicenow.com/docs/access?context=customize-semantic-metadata&family=australia&ft:locale=en-US) :   Customize semantic descriptions and usage instructions in the table and column configuration tables. Unlike the previous method of editing Entity and Dimension records, these changes can be transferred between instances through update sets. [View recommended actions](https://www.servicenow.com/docs/access?context=expl-view-recommended-actions&family=australia&ft:locale=en-US) :   AI Data Explorer can suggest actions based on the insights that it generates in an exploration. [Ask questions about FX currency data](https://www.servicenow.com/docs/access?context=qg-supported-query-operations&family=australia&ft:locale=en-US) :   Query Generation now supports the FXCurrency (Currency 2) data type. This means that you can use AI Data Explorer to explore financial operations data, including those within Source-to-Pay Operations. [Benefit from improvements to segments](https://www.servicenow.com/docs/access?context=querygen-segments&family=australia&ft:locale=en-US) :   Segments are reusable definitions in Query Generation that provide non-obvious context to assist the semantic layer or LLM to select the correct dimension and values. Users can create manual segments via a new form. A scheduled job synchronizes manual and autogenerated segments. This job also cleans up segments to help surface the correct segments and reduce noise. Manual segments are re-ranked to take priority over automatically generated segments. Domain separation is also now supported, with a Domain field on the Segments table. Segments based on reports and filters inherit the source domain. Manual segments have domains that are passed up to the Segments table on synchronization. Segments aren't supported for modules on domain-separated instances. |
| Brazil | No updates for this release. |
[ ]

## Removed

Between your current release family and Brazil, some ServiceNow Otto in Platform Analytics features or functionality were removed.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__20}

| Release | Release notes |
|-|-|
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Brazil, some ServiceNow Otto in Platform Analytics features or functionality were deprecated.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__26}

| Release | Release notes |
|-|-|
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Activation information

Review information on how to activate ServiceNow Otto in Platform Analytics.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__32}

| Release | Release notes |
|-|-|
| Australia | Activation information :   Now Assist applications for Platform Analytics are either included by default or you can install them from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Now Assist in Platform Analytics applications are available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Brazil | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for ServiceNow Otto in Platform Analytics we have noted them here.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__38}

| Release | Release notes |
|-|-|
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for ServiceNow Otto in Platform Analytics we have noted them here.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__44}

| Release | Release notes |
|-|-|
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for ServiceNow Otto in Platform Analytics, such as specific requirements or compliance levels.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__50}

| Release | Release notes |
|-|-|
| Australia | Accessibility information : * (June 2026 AI Data Explorer) Keyboard navigation allows tabbing between the text editor and the icons. * (June 2026 AI Data Explorer) Users can use move up/move down control menu items to change the order of question/response nodes in the exploration. Previously they could only drag the nodes. |
| Brazil | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for ServiceNow Otto in Platform Analytics we have noted them here.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__56}

| Release | Release notes |
|-|-|
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for ServiceNow Otto in Platform Analytics we have noted them here.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__62}

| Release | Release notes |
|-|-|
| Australia | The following highlights are specific to AI Data Explorer, which relies on Query Generation in the back end. * AI-Generated Insights: Ask questions in natural language and see them turned into documented insights and visualizations. AI guides your analysis and suggests follow-up questions to deepen your exploration. Switch between two powerful modes, Standard analysis and Extended analysis, to uncover hidden insights. * Integration with External Data: Extend supported data sources and enable seamless integration with external systems through Data Fabric tables to gain more complete insights across the company's diverse data. * Document Editing and Organization: Shape your data story exactly as you need it. Collect, edit, and organize insights directly within your exploration. * Collaboration with Other Users: Transform data analysis by working simultaneously with colleagues in a shared space to refine analyses, align on insights, and accelerate data-driven decisions. * Smart Integration with Contextual Intelligence: Trigger AI Data Explorer instantly from any application, list, or data visualization. Doing so accesses powerful insights enhanced by contextual awareness and usage patterns to highlight the data that matter most to you. See [ServiceNow Otto for Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=australia&ft:locale=en-US) for more information. |
| Brazil | No updates for this release. |
[ ]


