--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Telecommunications Network Inventory release notes for upgrades from Australia to Brazil # Combined Telecommunications Network Inventory release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Telecommunications Network Inventory Release Notes for Upgrades from Australia to Brazil This consolidated release notes document guides ServiceNow customers through the upgrade process of Telecommunications Network Inventory (TNI) from the Australia release to the Brazil release. It summarizes all new features, changes, deprecations, and important upgrade tasks across these releases to help you prepare and understand the impact on your environment. Show full answer Show less ## Key Features Introduced * **ServiceNow AI Platform Tiers:** Introduction of three AI licensing tiers---Foundation, Advanced, and Prime---providing graduated access to AI features, generative skills, agentic workflows, and autonomous AI agents, enabling tailored AI capabilities based on your license. * **Remote Hands Request Management:** Allows customers to request on-site services (e.g., equipment restarts, power inquiries) through a secure case management system with role-based access and auto-generated summaries combining current and historical case insights. * **Enhanced IP Address Management:** Support for multi-layer nested IP subnetworks with CIDR validation for IPv4 and IPv6, ensuring subnetworks are correctly formatted, unique, and hierarchically contained within parent ranges. * **Inventory Template Naming Patterns:** New authoring capabilities with a variable library, real-time validation across template hierarchies, and custom validation rules to standardize and verify inventory naming conventions. * **Role-Based Access Control Updates:** Standard ServiceNow platform roles no longer have read access to certain TNI tables, enhancing security and data governance. * **Rack Allocation Agentic Workflow:** Automates reservation of rack unit space in data centers by evaluating placement policies, capacity, and change requests for efficient resource allocation. * **TNI Data Model Navigator:** A CMDB framework feature providing a telecom-specific, hierarchical view of Configuration Item (CI) classes relevant to telecommunications operations, improving data organization and navigation. ## Key Changes * **Now LLM Service Deprecation:** The Now LLM Service is no longer the default AI model provider for new or inactive AI assets; a third-party LLM is now selected by default. Existing configurations remain unchanged and the Now LLM Service remains available for manual selection. * **UI and Terminology Updates:** Topology map icons updated for dark theme compatibility; IP Pool menus and records relabeled as IP Address Block across workspaces for consistency. ## Upgrade and Activation Guidance * **Pre- and Post-Upgrade Tasks:** Customers should review and complete all necessary tasks outlined for a smooth upgrade from Australia to Brazil. * **Plugin Installation:** The Network Inventory Advanced plugin (snniadv) must be installed via the ServiceNow Store. For Remote Hands functionality, the Customer Service Install Base Management and Remote Hands plugins are also required. * **Availability:** Telecommunications Network Inventory is available exclusively through the ServiceNow Store. ## Additional Information * **Accessibility Improvements:** Enhanced keyboard navigation, screen reader support, zoom, color contrast, and text spacing to improve usability for all users. * **No Updates or Changes:** Several release sections, including Brazil-specific updates, feature removals, deprecations, browser requirements, and localization, have no changes or updates between Australia and Brazil releases. ## Practical Impact for ServiceNow Customers Upgrading to the Brazil release enhances Telecommunications Network Inventory with AI-driven capabilities, improved IP management, secure service request handling, and automated resource allocation workflows. The update also strengthens security through role-based access controls and refines user experience with accessibility and UI improvements. To leverage these benefits, ensure required plugins are installed and review all upgrade tasks carefully. Consolidated page of all release notes for Telecommunications Network Inventory from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Telecommunications Network Inventory release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Telecommunications Network Inventory to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-telecommunicationsnetworkinventory-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Telecommunications Network Inventory. {#dfrn3-telecommunicationsnetworkinventory-summary__entry__8} | Release | Release notes | |-|-| | Australia | [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&family=australia&ft:locale=en-US) : The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available: * Foundation: AI basics to deliver insights * Advanced: AI to boost productivity across relevant use cases * Prime: Act autonomously with all AI assets, and create your own Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. [Remote Hands Request Management](https://www.servicenow.com/docs/access?context=remote-hands-request-management&family=australia&ft:locale=en-US) : Enable your customers to request services such as power usage enquiries, equipment installation, equipment restarts, and more by connecting with onsite operations agents at your facility. Securely store your customer requests in the Remote Hands Case table, with role-based access controls. View an auto-generated summary of your requests for quick reference. [Remote hands case record](https://www.servicenow.com/docs/access?context=summerizing-remote-hands-case&family=australia&ft:locale=en-US) : Remote Hands Request Summarization generates contextual summary of a Remote Hands case by combining current case data with insights from similar historical cases, using information submitted by the DCIM user through the CSM portal. [IP address management](https://www.servicenow.com/docs/access?context=ip-address-management&family=australia&ft:locale=en-US) : Multi-layer nested IP Subnetworks with CIDR validation: You can now create IP Subnetworks within IP Subnetworks, supporting recursive nesting for both IPv4 and IPv6. When creating a subnetwork at any level, the system validates that the CIDR is correctly formatted, falls within the parent's range, is more specific than the parent, and is unique within the parent. [Inventory template naming patterns](https://www.servicenow.com/docs/access?context=naming-patterns-in-inventory-templates&family=australia&ft:locale=en-US) : Author patterns from a variable library with real-time validation, verify resolved names across the full template hierarchy from a new Overview tab at design time, and add custom validation rules. [Roles](https://www.servicenow.com/docs/access?context=telecom-inventory-roles&family=australia&ft:locale=en-US) : Standard ServiceNow platform roles no longer have read access to specific TNI tables. This change affects both new installations and upgrades. [\[Placeholder link text to key bundle-telmt.rack-allocation-workflow\]](https://www.servicenow.com/docs/access?context=rack-allocation-workflow&family=australia&ft:locale=en-US) : The rack allocation agentic workflow reserves rack unit space in a datacenter by evaluating placement policies, capacity metrics, and change request requirements to find suitable rack allocations. [TNI Data Model Navigator](https://www.servicenow.com/docs/access?context=data-model-navigator&family=australia&ft:locale=en-US) : A Data Model Navigator is a CMDB framework feature that presents a curated, domain-specific view of the CMDB. With TNI context, it organizes thousands of CMDB CI classes into a focused, hierarchical structure relevant to telecom operations. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Telecommunications Network Inventory features. {#dfrn3-telecommunicationsnetworkinventory-summary__entry__14} | Release | Release notes | |-|-| | Australia | [Now LLM service deprecation](https://www.servicenow.com/docs/access?context=exploring-large-language-models&family=australia&ft:locale=en-US) : The Now LLM Service is no longer the default model provider for new or inactive AI assets. A third-party LLM is now selected by default, while existing configurations using the Now LLM Service continue unchanged. The Now LLM Service is still available for manual selection. [Australia Patch 3](https://www.servicenow.com/docs/access?context=australia-patch-3&family=australia&ft:locale=en-US) [Network topology](https://www.servicenow.com/docs/access?context=using-network-topology&family=australia&ft:locale=en-US) : Topology map icons updated to support dark theme colour contrast. [IP address management](https://www.servicenow.com/docs/access?context=ip-address-management&family=australia&ft:locale=en-US) : The IP Pool menu and records are now labeled as IP Address Block throughout the Network Inventory Workspace and Service Operations Workspace. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Telecommunications Network Inventory features or functionality were removed. {#dfrn3-telecommunicationsnetworkinventory-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Telecommunications Network Inventory features or functionality were deprecated. {#dfrn3-telecommunicationsnetworkinventory-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Telecommunications Network Inventory. {#dfrn3-telecommunicationsnetworkinventory-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Install Network Inventory Advanced plugin (sn_ni_adv) by requesting it from the ServiceNow Store. For installation details, see [Install TNI](https://www.servicenow.com/docs/access?context=installing-telecommunications-network-inventory&family=australia&ft:locale=en-US). Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Telecommunications Network Inventory is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Telecommunications Network Inventory we have noted them here. {#dfrn3-telecommunicationsnetworkinventory-summary__entry__38} | Release | Release notes | |-|-| | Australia | Additional requirements : You must install Customer service install base management (sn_cs_sm_request) plugin and Remote Hands plugin from the ServiceNow Store to use the Remote Hands feature. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Telecommunications Network Inventory we have noted them here. {#dfrn3-telecommunicationsnetworkinventory-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Telecommunications Network Inventory, such as specific requirements or compliance levels. {#dfrn3-telecommunicationsnetworkinventory-summary__entry__50} | Release | Release notes | |-|-| | Australia | Accessibility information : Improved overall accessibility across Network Inventory application, focusing on keyboard navigation, screen readers, zoom levels, colour contrast, and text spacing. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Telecommunications Network Inventory we have noted them here. {#dfrn3-telecommunicationsnetworkinventory-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Telecommunications Network Inventory we have noted them here. {#dfrn3-telecommunicationsnetworkinventory-summary__entry__62} | Release | Release notes | |-|-| | Australia | Australia Early Availability * Enable customers to request services for equipment housed in your facility using Remote Hands. * View a concise summary of Remote Hands Request [Australia Patch 3](https://www.servicenow.com/docs/access?context=australia-patch-3&family=australia&ft:locale=en-US) * Create IP addresses directly within an IP subnetwork. * Define reusable naming patterns using the new TNI CI Naming application with real-time validation, hierarchical name construction, and interactive preview before applying to the inventory. * Access control update --- TNI table permissions [Australia Patch 4](https://www.servicenow.com/docs/access?context=australia-patch-4&family=australia&ft:locale=en-US) * Reserves rack unit space in a datacenter with rack allocation agentic workflow * TNI Data Model Navigator, a CMDB framework that presents a curated, domain-specific view of telecom See [Telecommunications Network Inventory](https://www.servicenow.com/docs/access?context=telecom-network-inventory&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]