--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Usage Insights release notes for upgrades from Australia to Brazil # Combined Usage Insights release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated November 4, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Consolidated page of all release notes for Usage Insights from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Usage Insights release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Usage Insights to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-usageinsights-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Usage Insights. {#dfrn3-usageinsights-summary__entry__8} | Release | Release notes | |-|-| | Australia | [Conversations](https://www.servicenow.com/docs/access?context=conversations&family=australia&ft:locale=en-US) : Explore the conversations view by ServiceNow Otto chat activity. It reports engagement metrics such as total chat users and live agent transfers, chat-related events, from starting a conversation to rendering a chat response to selecting a chat action. [Create cross-application conversion funnels](https://www.servicenow.com/docs/access?context=create-conversion-funnel-for-cross-application&family=australia&ft:locale=en-US) : Create and use cross-application conversion funnels to target all applications or one specific application, so that consecutive steps can follow from one application into another. [Page properties analytics](https://www.servicenow.com/docs/access?context=page-properties-analytics&family=australia&ft:locale=en-US) : Filter a page detail page by one or more page properties to analyse how usage differs across page attributes such as owner, category, or load time. [Bulk export of User Experience Analytics data via REST API](https://www.servicenow.com/docs/access?context=data-export-restapi&family=australia&ft:locale=en-US) : Use Usage Insights data export store app to deliver an asynchronous REST API endpoint that processes export requests in the background and streams results as JSON batches to a dedicated Kafka topic. Unlike manual export from the Usage Insights dashboard, data export is designed for programmatic, large-volume, recurring data movement scenarios. [Creating custom events](https://www.servicenow.com/docs/access?context=tagged-events&family=australia&ft:locale=en-US) : Create custom events without code directly in your application using the Usage Insights page overlay. Use event descriptions to provide greater visibility and clarity on Usage Insights events. [Access Funnels from Platform Analytics](https://www.servicenow.com/docs/access?context=create-funnel&family=australia&ft:locale=en-US) : Access funnels you create in Usage Insights directly in the Platform Analytics UI to view this data along with your organization's other business metrics. [Customize Dashboards](https://www.servicenow.com/docs/access?context=uxa-dashboards&family=australia&ft:locale=en-US) : Customize dashboards or pages for Platform Analytics directly in Usage Insights. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Usage Insights features. {#dfrn3-usageinsights-summary__entry__14} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Usage Insights features or functionality were removed. {#dfrn3-usageinsights-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Usage Insights features or functionality were deprecated. {#dfrn3-usageinsights-summary__entry__26} | Release | Release notes | |-|-| | Australia | [Usage Insights in Xanadu](https://www.servicenow.com/docs/access?context=user-exp-analytics-landing&family=australia&ft:locale=en-US) : Usage Insights is no longer supported in the Xanadu release. Upgrade to Yokohama, Zurich, or Australia to continue using Usage Insights. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Usage Insights. {#dfrn3-usageinsights-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Usage Insights is a ServiceNow AI Platform feature that is active by default. Important: Usage Insights is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Usage Insights we have noted them here. {#dfrn3-usageinsights-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Usage Insights we have noted them here. {#dfrn3-usageinsights-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Usage Insights, such as specific requirements or compliance levels. {#dfrn3-usageinsights-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Usage Insights we have noted them here. {#dfrn3-usageinsights-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Usage Insights we have noted them here. {#dfrn3-usageinsights-summary__entry__62} | Release | Release notes | |-|-| | Australia | * User Experience Analytics is now known as Usage Insights. * Usage Insight Data Export is delivered as a store app that adds a REST API endpoint to your instance and provisions a dedicated messaging topic for result delivery. * Tag and create events and update event descriptions. * View funnels you create in Usage Insights directly in Platform Analytics. * Create dashboards for Platform Analytics directly in Usage Insights. See [Usage Insights](https://www.servicenow.com/docs/access?context=user-exp-analytics-landing&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]