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sourceDocument: australia Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/delta-xanadu-australia

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - australia Combined Product Files

ft:clusterId :

    - delta3ax

bundleId :

    - delta3ax


---

# Combined Enterprise Architecture release notes for upgrades from Xanadu to Australia

# Combined Enterprise Architecture release notes for upgrades from Xanadu to Australia {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 13 minutes to read  
Consolidated page of all release notes for Enterprise Architecture from Xanadu to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Enterprise Architecture release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Enterprise Architecture to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-enterprisearchitecture-summary__entry__2}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## New features

Between your current release family and Australia, new features were introduced for Enterprise Architecture.  
{#dfrn3-enterprisearchitecture-summary__entry__12}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | Yokohama Patch 6 [Application rationalization page enhancements](https://www.servicenow.com/docs/access?context=eaw-rationalize-business-applications&family=yokohama&ft:locale=en-US) : * Apply the fiscal period filter to filter and view business applications for a specific fiscal period. * Apply the application rationalization filters to filter and view specific business applications on the bubble chart or list view page. An indicator is displayed on top of the filter icon to show the number of filters currently applied. * View the business application technical debt indicator score on the application rationalization list view page. On the application rationalization bubble chart view page, you can use the TRM technical debt indicator to form the bubble size based on the indicator score. * Export the list view of application rationalization data to Excel or CSV file format. You can use the data to obtain insights, share with stakeholders, and prepare for analysis. * Business applications with Retired or End of Life lifecycle stage aren't displayed on the Application Rationalization bubble chart page. |
| Zurich | [Enterprise Architecture Workspace home page enhancements](https://www.servicenow.com/docs/access?context=eaw-work-with-ea-workspace-homepage&family=zurich&ft:locale=en-US) :   Apply the Portfolio Overview and Health filters to filter and view specific business applications and business capabilities information. An indicator is displayed on top of the filter icon to show the number of filters currently applied. [TRM product related list enhancements](https://www.servicenow.com/docs/access?context=eaw-work-with-trm&family=zurich&ft:locale=en-US) : * Added the Product capability tab as a related list. In the tab, you can: * Select New to create a new product capability and associate it with the TRM product. * Select Add to add an existing product capability to the TRM product. * Select Remove to remove a product capability from a TRM product. * Added the Business Applications tab as a related list. In the tab, you can: * Select New to create a new business application and associate it with the TRM product. * Select Add to add an existing business application to the TRM product. * Select Remove to remove a business application from a TRM product. |
| Australia | [Now Assist for Enterprise Architecture (EA) enhancements](https://www.servicenow.com/docs/access?context=now-assist-ea&family=australia&ft:locale=en-US) :   Added support for third-party LLM models: GPT-5.4 mini and Gemini 3.5 Flash |
[ ]

## Changes

Between your current release family and Australia, some changes were made to existing Enterprise Architecture features.  
{#dfrn3-enterprisearchitecture-summary__entry__22}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | [Application Rationalization page enhancements](https://www.servicenow.com/docs/access?context=eaw-rationalize-business-applications&family=yokohama&ft:locale=en-US) : * Added the Score for fiscal period filter drop-down. * Added a filter button. * Removed the previously available filter drop-downs. * Added the export icon. * Added the technical debt column on the list view page. * Added the technical debt indicator in the bubble size list under the settings of the bubble chart page. |
| Zurich | [Application Rationalization page enhancements](https://www.servicenow.com/docs/access?context=eaw-rationalize-business-applications&family=zurich&ft:locale=en-US) : * Changed the landing page for application rationalization from Bubble chart view to List view. * Enhanced the Bubble chart view to group the business application bubbles whose X and Y-axis values are within the range of +/-0.25 of each other. * Added zoom in, zoom out, and zoom reset buttons to the Bubble chart page. * Moved the planned disposition legend to the bottom of the Bubble chart page. * Display the business application details in the side panel on selecting a single bubble on the Bubble chart page. * Display the list of business application applications in the side panel on selecting a grouped bubble on the Bubble chart page. * Added the bubble count details icon on the Bubble chart page to show the calculation logic for number of bubbles displayed on the Bubble chart. * Added the Data visibility icon to show or hide the Data visibility side panel on the List view page. On enabling the Show actual score data toggle on the Data visibility side panel, the Actuals column appears to display the non normalized indicator scores. * Added the Score for fiscal period filter drop-down. * Added a filter button. * Removed the previously available filter drop-downs. * Added the export icon. * Added the technical debt column on the list view page. * Added the technical debt indicator in the bubble size list under the settings of the bubble chart page. * Updated the color palette of the bubbles in the bubble chart view with bolder hues to enhance the usability and legibility of the bubbles. [Business applications by TCO score widget](https://www.servicenow.com/docs/access?context=eaw-workspace-dashboard&family=zurich&ft:locale=en-US) : * Added X and Y-axis details for the Business applications by TCO score widget in the Portfolio TCO tab of the Enterprise Architecture Workspace page. The X-axis denotes the TCO scores while the Y-axis denotes the number of business applications. * Score calculations are denoted by integers. [Portfolio page enhancements](https://www.servicenow.com/docs/access?context=eaw-work-with-portfolio-list-view&family=zurich&ft:locale=en-US) : * Added the AI Portfolio module. * Added the Product Capabilities section to the Application Portfolio module. [Portfolio Overview and Health section enhancements on Enterprise Architecture Workspace home page](https://www.servicenow.com/docs/access?context=eaw-apply-filters-portfolio-overview-and-health&family=zurich&ft:locale=en-US) : * Added a filter button to the Portfolio Overview and Health section. * Removed the previously available filter drop-downs. * Added an indicator on the filter button to show the number of applied filters. |
| Australia | [ServiceNow Otto for Enterprise Architecture (EA)](https://www.servicenow.com/docs/access?context=now-assist-ea&family=australia&ft:locale=en-US) : * The Now LLM Service is no longer the default model provider for new or inactive AI assets. A third-party LLM is now selected by default, while existing configurations using the Now LLM Service continue unchanged. The Now LLM Service is still available for manual selection. * Changed the default LLM model for all ServiceNow Otto for Enterprise Architecture (EA) is to Azure OpenAI. |
[ ]

## Removed

Between your current release family and Australia, some Enterprise Architecture features or functionality were removed.  
{#dfrn3-enterprisearchitecture-summary__entry__32}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Australia, some Enterprise Architecture features or functionality were deprecated.  
{#dfrn3-enterprisearchitecture-summary__entry__42}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Enterprise Architecture.  
{#dfrn3-enterprisearchitecture-summary__entry__52}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | Activation information :   Enterprise Architecture (formerly Application Portfolio Management) is available with activation of the Enterprise Architecture (com.snc.apm), which requires a separate subscription. For details, see [Enterprise Architecture](https://www.servicenow.com/docs/access?context=application-portfolio-management-landing-page&family=zurich&ft:locale=en-US). |
| Australia | Activation information :   Enterprise Architecture (formerly Application Portfolio Management) is available with activation of the Enterprise Architecture (com.snc.apm), which requires a separate subscription. For details, see [Enterprise Architecture](https://www.servicenow.com/docs/access?context=application-portfolio-management-landing-page&family=australia&ft:locale=en-US). Now Assist features are available with activation of the ServiceNow Otto for Enterprise Architecture (EA) plugin. For more information, see [Install plugins for ServiceNow Otto](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&family=australia&ft:locale=en-US). |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Enterprise Architecture we have noted them here.  
{#dfrn3-enterprisearchitecture-summary__entry__62}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Enterprise Architecture we have noted them here.  
{#dfrn3-enterprisearchitecture-summary__entry__72}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Enterprise Architecture, such as specific requirements or compliance levels.  
{#dfrn3-enterprisearchitecture-summary__entry__82}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | Accessibility information : Dark theme :   The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. |
| Australia | Accessibility information : * Navigate the interface using the keyboard on the Enterprise Modeling and Visualization pages. * Access the shape context menu using the keyboard on the Enterprise Modeling and Visualization canvas. On navigating to a particular shape context menu button, the selected button gets highlighted. * See pop-over menus when hovering over connector lines on the Enterprise Modeling and Visualization canvas. * Keep connector ports visible on all shapes in the diagram canvas without hovering by enabling the Show all buttons without the need to hover option in PreferencesAccessibility. When enabled, connector ports remain visible at all times on General, ArchiMate®, AWS, CSDM, and Group shapes. For more information, see [Show shape controls without hovering](https://www.servicenow.com/docs/access?context=eaw-show-shape-ports&family=australia&ft:locale=en-US). * Reflow- The Enterprise Architecture Workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality. Additionally, content can be enlarged without scrolling in two dimensions at a width equivalent to 320 CSS pixels or a height equivalent to 256 CSS pixels. Page layouts are transformed into a vertical, stacked view automatically when users increase browser zoom to 400%. This enhancement helps users with low vision or who have trouble seeing web content in a browser due to monitor size, device type, poor lighting, or other situations. Reflow can be turned off with a system property for instances, experiences, and pages. |
[ ]

## Localization information

If there are specific localization considerations for Enterprise Architecture we have noted them here.  
{#dfrn3-enterprisearchitecture-summary__entry__92}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Enterprise Architecture we have noted them here.  
{#dfrn3-enterprisearchitecture-summary__entry__102}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | * Define and track data certifications using the Data Certification workflow in the Enterprise Architecture Workspace to ensure the accuracy, completeness, and reliability of critical data within your organization. * Design the future-state cloud modeling using the standardized AWS components in the Enterprise Modeling and Visualization to reflect AWS infrastructure and services. * Perform end-to-end modeling with full alignment to CSDM (Common Service Data Model)5.0 standards including standardized shapes, colors, and relationships. * Group business application bubbles on the Application Rationalization Bubble chart page whose X and Y-axis values are within the value range of +/-0.25 of each other. * Export the TRM catalog data and Business Portfolio data to Microsoft Excel or CSV format. * Apply filters to the Application Rationalization bubble chart and list views pages, using the new filter options to filter for specific business applications. Also, select a fiscal period on the Application Rationalization pages using the new fiscal period filter option. * Evaluate the technical debt score for business applications using the Technology Reference Model (TRM) technical debt indicator. This helps you to identify high-risk business applications and enables you to prioritize modernization and rationalization. See [Enterprise Architecture (formerly Application Portfolio Management)](https://www.servicenow.com/docs/access?context=application-portfolio-management-landing-page&family=zurich&ft:locale=en-US) for more information. |
| Australia | [Australia Patch 5](https://www.servicenow.com/docs/access?context=australia-patch-5&family=australia&ft:locale=en-US) * Model your business architecture using five new entities in the Business Architecture section: Business Actor, Business Role, Stakeholder, Driver, and Business Process Activity. * Technology Portfolio Management (TPM) is renamed Technology Lifecycle Management (TLM) in the Enterprise Architecture Workspace. Table and scheduled job names continue to use TPM. * Select a linked record name in an Enterprise Architecture query agent response to navigate directly to that record in Enterprise Architecture Workspace. * Now Assist introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto® is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, supports multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows. [Australia Patch 4](https://www.servicenow.com/docs/access?context=australia-patch-4&family=australia&ft:locale=en-US) * Support added for third-party AI models: GPT-5.4 mini and Gemini 3.5 Flash * Third-party AI models are the default models for all ServiceNow Otto for EA skills. * The Now LLM Service is no longer the default model provider for new or inactive AI assets. A third-party LLM is now selected by default, while existing configurations using the Now LLM Service continue unchanged. The Now LLM Service is still available for manual selection. [Australia Patch 3](https://www.servicenow.com/docs/access?context=australia-patch-3&family=australia&ft:locale=en-US) * Align two or more shapes to a common edge or center, and distribute three or more shapes at equal spacing on the modeling diagram canvas. * Preview shapes in the Shapes panel by hovering over a shape icon or using arrow keys to see a larger view and label. * Connect shapes from any direction by using bi-directional connector ports on ArchiMate, AWS, CSDM, and EA Extended shape libraries. * Add specific records of upstream or downstream entities to a shape in a modeling diagram instead of all records of an entity type. * Run a scheduled job to sync TRM product names in EA Workspace with the latest names of their linked software products. * Configure shape connector properties from the connector toolbar in a modeling diagram. * Replace an existing shape or entity in a modeling diagram with a different shape type while preserving existing connections. * Generate a business process map (BPM) diagram from an uploaded image of an existing process diagram. * Monitor AI adoption across your enterprise from the AI Portfolio tab on the EA Workspace dashboard. * Use an expanded BPMN 2.0 shape library in the Enterprise Modeling and Visualization with new event shapes, additional gateway types, and expanded activity shapes. BPMN shapes are organized into sub-categories in the Shapes panel. * Use the Enterprise Architecture query agent to ask natural language questions about your enterprise architecture portfolio directly from Enterprise Architecture Workspace. [Australia Patch 2](https://www.servicenow.com/docs/access?context=australia-patch-2&family=australia&ft:locale=en-US) * Associate AI systems from AI Control Tower with business applications in the Enterprise Architecture Workspace to track AI adoption, governance status, and business context across your application portfolio. You can also associate one or more business applications when submitting an AI use case request in the Service Portal. * You can use the Now Assist panel to search your published TRM catalog records using natural language queries. [Australia Patch 1](https://www.servicenow.com/docs/access?context=australia-patch-1&family=australia&ft:locale=en-US) * When you compare two versions of an Enterprise Modeling and Visualization diagram, the diagram canvas highlights the differences visually. This makes it easier to identify what has changed at a glance, without relying solely on the Now Assist change summary panel. * Support for models OpenAI GPT-5 mini, Claude Haiku 4.5, and Google Gemini 3.0 Flash added for any Now Assist for Enterprise Architecture (EA) skill. Australia Early Availability * Publish a Technology Reference Model (TRM) catalog using the ServiceNow Knowledge Management product to easily find, adopt, and share approved technology standards through a centralized, risk‑managed TRM catalog. The published TRM catalog is accessible across the organization or beyond, as needed. You can use the Now Assist panel to search your published TRM catalog records using natural language queries. * Create documents for Enterprise Modeling and Visualization diagrams to publish, share, and archive diagrams together with their associated data. With a single action, you can transform diagrams into ready‑to‑use documents, reducing manual copy‑and‑paste effort. The generated documents support collaboration and editing, can be exported to PDF, and can support approval workflows for governed review and lifecycle management. * Add and manage labels on the relationship lines more easily in empty diagrams, hierarchy diagrams, and Business Process Modeling Notation (BPMN) diagrams. * Visually explore and analyze architecture data modeled using the Architecture Analyzer feature in the Enterprise Architecture Workspace. * Store and manage architectural documents, including documents generated from diagrams in the modeling tool using the Architectural Documents under Information Portfolio. * Explore and analyze Common Service Data Model (CSDM) architecture relationships directly on a visual canvas in the Enterprise Architecture Workspace. You can assess current state of an entity, understand dependencies, and share the insights with stakeholders. * Apply the granular level admin role changes to provide safer and more controlled approach to manage access in the Enterprise Architecture Workspace. * Determine the bubble size using the Overall score indicator on the Application Rationalization Bubble Chart page. * Generate insights for the widgets available on the Enterprise Architecture Dashboard page. * Generate a context-sensitive summary for business applications based on the page that you're generating the summary from. * Compare any two versions of a diagram and generate a summary in the Enterprise Modeling and Visualization page. See [Enterprise Architecture Workspace](https://www.servicenow.com/docs/access?context=ea-workspace&family=australia&ft:locale=en-US) for more information. |
[ ]

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