Consolidated page of all release notes for Audit Management from Yokohama to Australia.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Audit Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading Audit Management to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
| Release |
Release notes |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
New features
Between your current release family and Australia, new features were introduced for Audit Management.
| Release |
Release notes |
Yokohama |
- Matrix report in the Audit Workspace
- Analyze relationships between different variables by using a Matrix report that presents data in a structured format. Assess and document risks and the internal controls designed to mitigate those risks through the Risk and
Controls Matrix.
- Entity Based Access for Audit
Management
- Entity-based access enables you to create configurations for entities, entity classes, and entity types. When a user is qualified based on these
configurations and has the minimum required roles, they can access to the following tables:
- Engagement
- Test Plan
- Control Test
- Observation
- Control to Engagement
- Test Plan to Engagement
- Risk to Engagement
- Issue to Engagement
- Entity to Engagement
|
Zurich |
- Audit Period Start and End Dates [Placeholder link text to key t_CreateEngagement]
-
Set audit period start and end dates directly on Engagement records to focus audits on specific time-frames. The system displays only indicator results that fall within your defined audit period, keeping the audit
time-frame separate from the overall engagement time-frame. This helps you audit past or future periods without affecting the broader engagement timeline.
- [Placeholder link text to key unified-content-management_0]
-
Simplify the installation of pre-configured content packs with the new Unified content management icon in the Audit Workspace. Content Accelerator includes the Digital Operational Resilience Act (DORA) content pack,
offering citations and authority documents for DORA compliance. Audit shared manager and Audit WS supervisor roles can access Content Accelerator.
- Enhancement to evidence request
-
Create evidence response directly in one step. This bypasses the step involved in creation of evidence request and collection details. Evidence response is enhanced with additional data of source and context. To leverage
evidence capabilities, feature roles have been introduced:
- sn_grc_advanced.evidence_reader
- sn_grc_advanced.evidence_requester
- sn_grc_advanced.evidence_responder
- sn_grc_advanced.evidence_admin
- Integration with ITAM
- Leverage Audit Management support as an ITAM customer through dedicated feature roles. A lightweight version of the Audit Management workspace is available, which includes the following features:
- On the Audit Management home page, you can track Timeline, Engagements, Tracking, Create evidence request, and
.
- The lightweight Audit Management also includes the key capabilities, such as Engagement, Entity Scoping, Activities, and Evidence when Advanced Core is installed.
|
Australia |
No updates for this release. |
Changes
Between your current release family and Australia, some changes were made to existing Audit Management features.
| Release |
Release notes |
Yokohama |
- Reflow for Configurable Workspace
- The Audit Management
configurable workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality.
|
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Removed
Between your current release family and Australia, some Audit Management features or functionality were removed.
| Release |
Release notes |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Deprecations
Between your current release family and Australia, some Audit Management features or functionality were deprecated.
| Release |
Release notes |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Activation information
Review information on how to activate Audit Management.
| Release |
Release notes |
Yokohama |
Install Audit Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
|
Zurich |
Install Audit Management by requesting it from the ServiceNow Store.
|
Australia |
No updates for this release. |
Additional requirements
If any additional requirements were introduced or changed for Audit Management we have noted them here.
| Release |
Release notes |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Browser requirements
If any specific browser requirements were introduced or changed for Audit Management we have noted them here.
| Release |
Release notes |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Accessibility information
Review details on accessibility information for Audit Management, such as specific requirements or compliance levels.
| Release |
Release notes |
Yokohama |
- Accessibility improvements
- Accessibility improvements were completed to create a configurable workspace that supports WCAG 2.1 Level AA conformance.
- Reflow
- The Configurable Workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality. Additionally, content can be
enlarged without scrolling in two dimensions at a width equivalent to 320 CSS pixels or a height equivalent to 256 CSS pixels. Page layouts are transformed into a vertical, stacked view automatically when users increase
browser zoom to 400%. This enhancement helps users with low vision or who have trouble seeing web content in a browser due to monitor size, device type, poor lighting, or other situations. Reflow can be turned off with a
system property for instances, experiences, and pages. See Reflow for Configurable Workspace.
|
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Localization information
If there are specific localization considerations for Audit Management we have noted them here.
| Release |
Release notes |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Highlight information
If there are specific highlight considerations for Audit Management we have noted them here.
| Release |
Release notes |
Yokohama |
- Analyze relationships between different variables, such as assessing risks and controls, by using the Matrix report in Audit Workspace.
- Manage your documents and work papers in Audit Management as cloud files.
- Upload documents from your local computer as cloud files and link them to any record in your ServiceNow instance.
- Share a single cloud file with multiple records by linking it to any GRC record.
- Benefit from accessibility improvements to create a configurable workspace that supports Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
conformance.
See Audit Management for more information.
|
Zurich |
- Set audit time frames within engagements using new audit date fields. Filter indicator results by specific periods, independent of the overall engagement time frame.
- Access pre-configured content packs through the new Content Accelerator icon in the Audit Workspace. This includes the Digital Operational Resilience Act (DORA) pack with citations and authority
documents.
- Create evidence responses quickly with a simplified process.
- Access engagements, add existing entities to an engagement, and create activities in the Lite Audit workspace, which is a simplified version of the Audit Management workspace. If the advance core store app is installed, evidences can also be associated with the engagement.
See Audit Management for more information.
|
Australia |
No updates for this release. |