Combined Document Intelligence release notes for upgrades from Yokohama to Australia

Consolidated page of all release notes for Document Intelligence from Yokohama to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Document Intelligence release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Document Intelligence to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

New features

Between your current release family and Australia, new features were introduced for Document Intelligence.

Release	Release notes
Yokohama	Yokohama Patch 6 New third-party AI model provider options available for all Now Assist applications Google Gemini and AWS Claude are available for Now Assist skills and AI agents in addition to Now LLM Service and Azure OpenAI. Yokohama Patch 3 Document and visual insights AI agent Use an AI agent to help process tasks that analyze and extract data from documents and images. Early Availability Now Assist in Document Intelligence Use Now Assist in Document Intelligence to extract information from documents and provide answers to defined questions using generative AI.
Zurich	New third-party AI model provider options available for all Now Assist applications Google Gemini and AWS Claude are available for Now Assist skills and AI agents in addition to Now LLM Service and Azure OpenAI.
Australia	Starting with the Zurich release, Document Intelligence is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the Deprecation Process article [KB0867184] in the Now Support Knowledge Base. Instead, you can extract information from documents using the Now Assist in Document Intelligence application. For more information, see Now Assist in Document Intelligence.

Changes

Between your current release family and Australia, some changes were made to existing Document Intelligence features.

Release	Release notes
Yokohama	Yokohama Patch 6 Document and visual insights AI agent enhancements Generate a summary of document and image attachments with the document and visual insights AI agent.
Zurich	No updates for this release.
Australia	No updates for this release.

Removed

Between your current release family and Australia, some Document Intelligence features or functionality were removed.

Release	Release notes
Yokohama	No updates for this release.
Zurich	The Document Intelligence application has been removed from the application navigator.
Australia	No updates for this release.

Deprecations

Between your current release family and Australia, some Document Intelligence features or functionality were deprecated.

Release	Release notes
Yokohama	No updates for this release.
Zurich	Starting with Zurich release, the document extraction feature in Document Intelligence is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base. Instead, you can extract information from documents using the Now Assist in Document Intelligence application. For more information, see [Placeholder link text to key docintel-nowassist-landing]. The Document Intelligence Admin (sn_docintel_admin) plugin is planned for deprecation in the B release.
Australia	No updates for this release.

Activation information

Review information on how to activate Document Intelligence.

Release	Release notes
Yokohama	Install Document Intelligence by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. The Document Intelligence application (sn_docintel) depends on the Document Intelligence plugin (com.glide.platform_ml_di), the Predictive Intelligence plugin (com.glide.platform_ml), and the Document Intelligence UIB component (com.sn_docintel_iframe). For more details, see Install Document Intelligence.
Zurich	Install Document Intelligence by requesting it from the ServiceNow Store. The Document Intelligence application (sn_docintel) depends on the Document Intelligence plugin (com.glide.platform_ml_di), the Predictive Intelligence plugin (com.glide.platform_ml), and the Document Intelligence UIB component (com.sn_docintel_iframe). For more details, see Install Document Intelligence.
Australia	No updates for this release.

Additional requirements

If any additional requirements were introduced or changed for Document Intelligence we have noted them here.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Document Intelligence we have noted them here.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Accessibility information

Review details on accessibility information for Document Intelligence, such as specific requirements or compliance levels.

Release	Release notes
Yokohama	No updates for this release.
Zurich
Australia	No updates for this release.

Localization information

If there are specific localization considerations for Document Intelligence we have noted them here.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Highlight information

If there are specific highlight considerations for Document Intelligence we have noted them here.

Release	Release notes
Yokohama	Yokohama Patch 6 Summarize content in document and image attachments with the document and visual insights AI agent. Use Google Gemini and Anthropic Claude on AWS as AI model providers for Now Assist skills and AI agents in addition to Now LLM Service and Azure OpenAI. Yokohama Patch 3 Boost productivity by using the document and visual insights AI agent in Now Assist to autonomously analyze and extract data from documents and images. Early Availability Speed up your document processing workflows and quickly extract the text and tables from your documents by using Now Assist. Save time looking for the information that you need in a document and quickly find the answers to predefined questions by using Now Assist. See Document Intelligence for more information.
Zurich	Use Google Gemini and Anthropic Claude on AWS as AI model providers for Now Assist skills and AI agents in addition to Now LLM Service and Azure OpenAI. See Document Intelligence for more information.
Australia	No updates for this release.