Combined Operational Technology (OT) Manager Foundation release notes for upgrades from Yokohama to Australia

Consolidated page of all release notes for Operational Technology (OT) Manager Foundation from Yokohama to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Operational Technology (OT) Manager Foundation release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Operational Technology (OT) Manager Foundation to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

New features

Between your current release family and Australia, new features were introduced for Operational Technology (OT) Manager Foundation.

Release	Release notes
Yokohama	Yokohama Patch 10 Search for a related record Use the OT CMDB search function to find an OT configuration item (CI) and OT device information in an OT CMDB table. Upload, validate, and import your OT device inventory spreadsheet using the Import OT device spreadsheet into OT CMDB agentic workflow Use the Import OT device spreadsheet into OT CMDB agentic workflow to begin the process for uploading, validating, and importing your OT device inventory into ServiceNow.
Zurich	Zurich Patch 4 Search for a related record Use the OT CMDB search function to find an OT configuration item (CI) and OT device information in an OT CMDB table. Upload, validate, and import your OT device inventory spreadsheet using the Import OT device spreadsheet into OT CMDB agentic workflow Use the Import OT device spreadsheet into OT CMDB agentic workflow to begin the process for uploading, validating, and importing your OT device inventory into ServiceNow.
Australia	No updates for this release.

Changes

Between your current release family and Australia, some changes were made to existing Operational Technology (OT) Manager Foundation features.

Release	Release notes
Yokohama	Yokohama Patch 11 Changes to Now Assist usage measurement Starting with Yokohama Patch 5, Now Assist usage measurement is transitioning from a 365-day look-back model to a 365-day burn-down model, with usage resetting at the contract anniversary date. For more information, refer to KB KB2704710: Now Assist Usage - Overview & New Measurement Logic. Some Now Assist skills, agents, and agentic workflows are turned on by default The skills are automatically available to appropriate role users for the application, such as ITIL roles on incident forms or change forms. This change simply activates the skill and does not touch the roles that may be needed to use the skill. The new default behavior works as follows: New customers: When you install a Now Assist product, designated skills and agentic workflows are turned on automatically. Existing customers who are upgrading (starting with Yokohama Patch 11): Any previously unconfigured skill, agent, or agentic workflow is turned on automatically (the AI asset was never configured and turned on, then turned off again). Previously configured skills and agentic workflows that were turned on, then off, remain inactive. Role masking
Zurich	Zurich Patch 5 Changes to Now Assist usage measurement Zurich Patch 4 Role masking
Australia	No updates for this release.

Removed

Between your current release family and Australia, some Operational Technology (OT) Manager Foundation features or functionality were removed.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Deprecations

Between your current release family and Australia, some Operational Technology (OT) Manager Foundation features or functionality were deprecated.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Activation information

Review information on how to activate Operational Technology (OT) Manager Foundation.

Release	Release notes
Yokohama	Operational Technology (OT) Manager Foundation is a ServiceNow AI Platform feature that is available with activation of the Operational Technology Manager (com.sn_ot_foundation). For details, see Install Operational Technology Manager.
Zurich	Operational Technology (OT) Manager Foundation is a ServiceNow AI Platform feature that is available with activation of the Operational Technology Manager (com.sn_ot_foundation). For details, see Install Operational Technology Manager.
Australia	No updates for this release.

Additional requirements

If any additional requirements were introduced or changed for Operational Technology (OT) Manager Foundation we have noted them here.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Operational Technology (OT) Manager Foundation we have noted them here.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Accessibility information

Review details on accessibility information for Operational Technology (OT) Manager Foundation, such as specific requirements or compliance levels.

Release	Release notes
Yokohama	No updates for this release.
Zurich
Australia	No updates for this release.

Localization information

If there are specific localization considerations for Operational Technology (OT) Manager Foundation we have noted them here.

Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.
Australia	No updates for this release.

Highlight information

If there are specific highlight considerations for Operational Technology (OT) Manager Foundation we have noted them here.

Release	Release notes
Yokohama	Yokohama Patch 11 Review changes to Now Assist usage measurement. Some Now Assist skills, agents, and agentic workflows are on by default. Additional role configuration is required for agentic workflows and AI agents included with Now Assist applications. Yokohama Patch 10 Find OT Configuration Management Database (CMDB) records more quickly by using the OT CMDB search function. Simplify the upload, validation, and import of your OT device data by using the Import OT device spreadsheet into OT CMDB agentic workflow. See Now Assist for Operational Technology Manager (OTM) for more information.
Zurich	Zurich Patch 5 Review changes to Now Assist usage measurement. Zurich Patch 4 Some Now Assist skills, agents, and agentic workflows are now turned on by default. Find OT Configuration Management Database (CMDB) records more quickly by using the OT CMDB search function. Simplify the upload, validation, and import of your OT device data by using the Import OT device spreadsheet into OT CMDB agentic workflow. See Now Assist for OTM for more information.
Australia	No updates for this release.