--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Audit Management release notes for upgrades from Yokohama to Brazil # Combined Audit Management release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Audit Management Release Notes for Upgrades from Yokohama to Brazil This consolidated document provides ServiceNow customers with comprehensive release notes for Audit Management upgrades spanning from the Yokohama release family through to Brazil. It highlights new features, enhancements, changes, and important upgrade considerations to ensure a smooth transition and maximize product value. Show full answer Show less The notes indicate that no updates were made in several interim releases (Yokohama, Zurich, Australia, Brazil) concerning Audit Management, focusing attention on key feature additions and improvements introduced in the Yokohama, Zurich, and Australia releases. ## Key Features * **Entity-Based Access (Yokohama):** Enables configuration of access controls based on entities, entity classes, and entity types, with role-based permissions governing access to critical Audit Management tables such as Engagement, Test Plan, Control, Observation, Risk, and Issue. * **Matrix Report in Audit Workspace (Yokohama):** Facilitates analysis of relationships between variables, allowing assessment and documentation of risks and internal controls via a structured Risk and Controls Matrix. * **Audit Period Dates (Zurich):** Allows setting explicit audit period start and end dates within Engagement records to focus audits on specific time frames, filtering indicator results accordingly without impacting the overall engagement timeline. * **Unified Content Management (Zurich):** Simplifies installation of pre-configured content packs through a new Content Accelerator icon, including compliance content such as the Digital Operational Resilience Act (DORA) pack. Access is provided via audit shared manager and audit workspace supervisor roles. * **Enhanced Evidence Request (Zurich):** Streamlines evidence collection by enabling direct creation of evidence responses in one step, enriched with source and context data. New feature roles support granular evidence management capabilities. * **Integration with IT Asset Management (Zurich):** Provides Audit Management support tailored for ITAM customers, including a lightweight Audit Management workspace with core features like Engagement tracking and Evidence collection when Advanced Core is installed. * **Audit Entry Fields for GRC Objects (Australia):** Introduces classification of GRC objects as third-line audit records with role-based visibility controlled via a dedicated third-line manager role, enhancing audit data governance and separation. * **Audit Engagement Planning and Reporting (Brazil):** Enables planning, execution, and reporting of audit engagements, facilitating assurance to stakeholders and audit committees on risk and compliance strategies. ## Changes * **Configurable Workspace Reflow (Yokohama):** Supports browser zoom up to 400% without losing content or functionality, enhancing accessibility and usability. * **Coral Theme (Zurich):** Introduces Coral as the default brand-neutral theme for portals and interfaces, with an optional dark mode to modernize user experience. ## Activation and Installation Audit Management must be installed via a request through the ServiceNow Store. This installation approach is consistent across all releases from Yokohama through Brazil. Customers should visit the ServiceNow Store to submit requests and access cumulative release notes for related apps. ## Accessibility Improvements Significant accessibility enhancements were implemented to meet WCAG 2.1 Level AA standards. These include configurable workspace reflow and content resizing features that improve usability for users with low vision or other visual impairments. ## Practical Impact for ServiceNow Customers * Customers upgrading to Brazil can leverage enhanced access control, reporting, and evidence management capabilities to streamline audit workflows. * The ability to define audit periods and use pre-configured content packs improves audit focus and compliance readiness. * Integration with ITAM and introduction of lightweight audit workspaces support more tailored audit processes for diverse organizational needs. * Role-based access and audit entry separation strengthen audit data governance and security. * Accessibility and UI enhancements ensure a modern, inclusive user experience across devices and use cases. ## Next Steps Before upgrading, customers should review and complete pre- and post-upgrade tasks detailed in the release notes. They should also assign necessary roles to users to enable new features, especially for evidence management and third-line audit record visibility. Reviewing the ServiceNow Store for the latest Audit Management app version and related content packs is recommended to ensure full feature utilization post-upgrade. Consolidated page of all release notes for Audit Management from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Audit Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Audit Management to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-auditmanagement-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Audit Management. {#dfrn3-auditmanagement-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | [Entity Based Access for Audit Management](https://www.servicenow.com/docs/access?context=c_Engagements&family=yokohama&ft:locale=en-US) : Entity-based access enables you to create configurations for entities, entity classes, and entity types. When a user is qualified based on these configurations and has the minimum required roles, they can access to the following tables: * Engagement * Test Plan * Control Test * Observation * Control to Engagement * Test Plan to Engagement * Risk to Engagement * Issue to Engagement * Entity to Engagement [Matrix report in the Audit Workspace](https://www.servicenow.com/docs/access?context=matrix-report-audit-ws&family=yokohama&ft:locale=en-US) : Analyze relationships between different variables by using a Matrix report that presents data in a structured format. Assess and document risks and the internal controls designed to mitigate those risks through the Risk and Controls Matrix. | | Zurich | [Audit period start and end dates](https://www.servicenow.com/docs/access?context=t_CreateEngagement&family=zurich&ft:locale=en-US) : Set audit period start and end dates directly on Engagement records to focus audits on specific time-frames. The system displays only indicator results that fall within your defined audit period, keeping the audit time-frame separate from the overall engagement time-frame. This helps you audit past or future periods without affecting the broader engagement timeline. [Unified content management](https://www.servicenow.com/docs/access?context=unified-content-management_0&family=zurich&ft:locale=en-US) : Simplify the installation of pre-configured content packs with the new Unified content management icon in the Audit Workspace. Content Accelerator includes the Digital Operational Resilience Act (DORA) content pack, offering citations and authority documents for DORA compliance. Audit shared manager and Audit WS supervisor roles can access Content Accelerator. [Enhancement to evidence request](https://www.servicenow.com/docs/access?context=evidence-request&family=zurich&ft:locale=en-US) : Create evidence response directly in one step. This bypasses the step involved in creation of evidence request and collection details. Evidence response is enhanced with additional data of source and context. To leverage evidence capabilities, feature roles have been introduced: * sn_grc_advanced.evidence_reader * sn_grc_advanced.evidence_requester * sn_grc_advanced.evidence_responder * sn_grc_advanced.evidence_admin [Integration with ITAM](https://www.servicenow.com/docs/access?context=solutions-gallery&family=zurich&ft:locale=en-US) : Leverage Audit Management support as an ITAM customer through dedicated feature roles. A lightweight version of the Audit Management workspace is available, which includes the following features: * On the Audit Management home page, you can track Timeline, Engagements, Tracking, Create evidence request, and . * The lightweight Audit Management also includes the key capabilities, such as Engagement, Entity Scoping, Activities, and Evidence when Advanced Core is installed. | | Australia | [Audit entry fields on GRC objects](https://www.servicenow.com/docs/access?context=audit-entry-overview&family=australia&ft:locale=en-US) : Classify the following GRC objects as third-line audit records using the new audit entry option: * Entity * Engagement * Control objective * Control * Risk statement * Risk Control visibility with role-based access so that only users with the sn_audit_ws.third_line_manager role can view audit entry (third-line) records. The Audit entry option is selected by default when the third-line manager creates a record and is set to read-only after the record is saved. Note: An administrator must manually assign the sn_audit_ws.third_line_manager role to a user to use this feature. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Audit Management features. {#dfrn3-auditmanagement-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | [Reflow for Configurable Workspace](https://www.servicenow.com/docs/access?context=auto-reflow&family=yokohama&ft:locale=en-US) : The Audit Management configurable workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Audit Management features or functionality were removed. {#dfrn3-auditmanagement-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Audit Management features or functionality were deprecated. {#dfrn3-auditmanagement-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Audit Management. {#dfrn3-auditmanagement-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | Activation information : Install Audit Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Audit Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Install Audit Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Audit Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Important: Audit Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | Activation information : Install Audit Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Audit Management we have noted them here. {#dfrn3-auditmanagement-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Audit Management we have noted them here. {#dfrn3-auditmanagement-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Audit Management, such as specific requirements or compliance levels. {#dfrn3-auditmanagement-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | Accessibility information : Accessibility improvements : Accessibility improvements were completed to create a configurable workspace that supports WCAG 2.1 Level AA conformance. Reflow : The Configurable Workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality. Additionally, content can be enlarged without scrolling in two dimensions at a width equivalent to 320 CSS pixels or a height equivalent to 256 CSS pixels. Page layouts are transformed into a vertical, stacked view automatically when users increase browser zoom to 400%. This enhancement helps users with low vision or who have trouble seeing web content in a browser due to monitor size, device type, poor lighting, or other situations. Reflow can be turned off with a system property for instances, experiences, and pages. See [Reflow for Configurable Workspace](https://www.servicenow.com/docs/access?context=auto-reflow&family=yokohama&ft:locale=en-US). | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Audit Management we have noted them here. {#dfrn3-auditmanagement-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Audit Management we have noted them here. {#dfrn3-auditmanagement-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | * Analyze relationships between different variables, such as assessing risks and controls, by using the Matrix report in Audit Workspace. * Manage your documents and work papers in Audit Management as cloud files. * Upload documents from your local computer as cloud files and link them to any record in your ServiceNow instance. * Share a single cloud file with multiple records by linking it to any GRC record. * Benefit from accessibility improvements to create a configurable workspace that supports Web Content Accessibility Guidelines (WCAG) 2.1 Level AA conformance. See [Audit Management](https://www.servicenow.com/docs/access?context=c_GRCAudits&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Set audit time frames within engagements using new audit date fields. Filter indicator results by specific periods, independent of the overall engagement time frame. * Access pre-configured content packs through the new Content Accelerator icon in the Audit Workspace. This includes the Digital Operational Resilience Act (DORA) pack with citations and authority documents. * Create evidence responses quickly with a simplified process. * Access engagements, add existing entities to an engagement, and create activities in the Lite Audit workspace, which is a simplified version of the Audit Management workspace. If the advance core store app is installed, evidences can also be associated with the engagement. See [Audit Management](https://www.servicenow.com/docs/access?context=c_GRCAudits&family=zurich&ft:locale=en-US) for more information. | | Australia | * Improve audit data governance by introducing an audit entry framework that separates audit-specific (third-line) records from operational (second-line) records with controlled visibility. See [Audit Management](https://www.servicenow.com/docs/access?context=c_GRCAudits&family=australia&ft:locale=en-US) for more information. | | Brazil | * Plan and execute audit engagements -- Plan engagements, execute them, and report findings to the audit committee and executive board. * Assure stakeholders through engagement reporting -- Assure key stakeholders that the organization's risk and compliance management strategy is effective. See [Audit Management](https://www.servicenow.com/docs/access?context=c_GRCAudits&family=brazil&ft:locale=en-US) for more information. | [ ]