--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Care Team Mobile release notes for upgrades from Yokohama to Brazil # Combined Care Team Mobile release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Care Team Mobile Release Notes for Upgrades from Yokohama to Brazil This consolidated document provides a comprehensive overview of the Care Team Mobile release notes spanning from the Yokohama to the Brazil release versions. It is designed to assist ServiceNow customers in preparing for their upgrade by summarizing new features, changes, removals, deprecations, activation guidance, and other relevant information. Show full answer Show less Notably, there were no updates or changes reported in most releases including Yokohama, Australia, and Brazil. The notable enhancements occurred in the Zurich release, which introduced several key capabilities. ## Key Features Introduced (Zurich Release) * **Create Support Requests:** Users can create support requests directly from their mobile devices for various departments such as Healthcare IT, Biomed, Facilities, and Environmental Services using Care Team Mobile. * **Scan Assets:** Users can scan tags on medical equipment to be redirected to the asset's record, allowing quick access to its history, status, and associated cases. * **Browse Locations:** Care Team Mobile allows browsing of healthcare locations, enabling users to view locations and create support requests for specific areas such as patient rooms or supply closets. ## Activation Information Care Team Mobile is available through the ServiceNow Store. To activate the application, customers must request it via the ServiceNow Store platform. The store also provides version history and cumulative release notes for all released apps. ## Other Considerations * **No Updates on Changes, Removals, or Deprecations:** There are no reported changes, removed features, or deprecated functionality between Yokohama and Brazil releases. * **No Additional Requirements or Browser Updates:** No new additional system requirements or browser compatibility changes were introduced. * **Accessibility and Localization:** There are no new accessibility or localization updates for these releases. ## Practical Implications for Customers ServiceNow customers upgrading Care Team Mobile from Yokohama to Brazil can expect a stable product with no changes to existing features or requirements beyond those introduced in Zurich. The key enhancements from Zurich add valuable mobile capabilities to streamline support request creation and asset management within healthcare environments. Activation requires a request through the ServiceNow Store, and customers should review pre- and post-upgrade tasks to ensure a smooth transition. Consolidated page of all release notes for Care Team Mobile from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Care Team Mobile release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Care Team Mobile to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-careteammobile-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Care Team Mobile. {#dfrn3-careteammobile-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Create support requests](https://www.servicenow.com/docs/access?context=cto-mobile-create-requests&family=zurich&ft:locale=en-US) : Use Care Team Mobile to create requests for supporting departments directly from your mobile device. The following plugins are supported by Care Team Mobile: * Care Team Operations for Healthcare IT * Care Team Operations for Biomed * Care Team Operations for Facilities * Care Team Operations for Environmental Services [Scan assets](https://www.servicenow.com/docs/access?context=cto-mobile-asset-scan&family=zurich&ft:locale=en-US) : Scan tags on medical equipment and be redirected to the asset's record, where you can view its history, status, and associated cases. [Browse locations](https://www.servicenow.com/docs/access?context=cto-mobile-browse-locations&family=zurich&ft:locale=en-US) : Browse locations in Care Team Mobile to view healthcare locations and create support requests for specific locations as needed. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Care Team Mobile features. {#dfrn3-careteammobile-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Care Team Mobile features or functionality were removed. {#dfrn3-careteammobile-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Care Team Mobile features or functionality were deprecated. {#dfrn3-careteammobile-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Care Team Mobile. {#dfrn3-careteammobile-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Install Care Team Mobile by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Care Team Mobile is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Care Team Mobile we have noted them here. {#dfrn3-careteammobile-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Care Team Mobile we have noted them here. {#dfrn3-careteammobile-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Care Team Mobile, such as specific requirements or compliance levels. {#dfrn3-careteammobile-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Care Team Mobile we have noted them here. {#dfrn3-careteammobile-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Care Team Mobile we have noted them here. {#dfrn3-careteammobile-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | * Create support requests based on installed Healthcare Operations case types directly from your mobile device. * Scan asset tags on IT and medical assets and be redirected to the asset's record, where you can view its history, status, and associated cases. * View requests for specific locations, such as patient rooms or supply closets. * Access relevant details and preconfigured workflows for reporting issues like sanitation requests or facility repairs. See [Care Team Mobile](https://www.servicenow.com/docs/access?context=care-team-mobile-landing&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]