---
sourceDocument: brazil Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil
Release :
- brazil
ft:locale :
- en-US
ft:publication_title :
- brazil Combined Product Files
ft:clusterId :
- delta3by
bundleId :
- delta3by
---
# Combined Clone Admin Console release notes for upgrades from Yokohama to Brazil
# Combined Clone Admin Console release notes for upgrades from Yokohama to Brazil {#ariaid-title1}
Release version: Brazil
Updated October 8, 2026
 10 minutes to read
Summarize
 Summarized using AI
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.
## Summary of Combined Clone Admin Console Release Notes for Upgrades from Yokohama to Brazil
The Clone Admin Console provides ServiceNow customers with a centralized platform to manage instance cloning activities, essential for synchronizing sub-production environments with production.
This release consolidates all updates from Yokohama through Brazil, highlighting new features, changes, deprecations, and activation requirements to support your upgrade planning and execution.
Show full answer Show less
## New Features
* **Instance Overview Page:** Displays last-cloned timestamps for each instance, helping identify stale environments and prioritize updates.
* **Multi-Instance View:** Enables monitoring clone activity across multiple connected instances from a single console. Requires opt-in via Configuration and instances running Australia Patch 2 or later.
* **Clone FAQ Agent (Now Assist):** AI-powered assistant providing clone-related answers directly within the console, streamlining onboarding and support. Requires a Now Assist license and console reinstallation if Now Assist is installed post-console deployment.
* **Help Page:** Replaces static FAQ content with a dedicated Help page consolidating curated clone documentation and Now Assist skill details for improved user experience.
* **Clone Request Estimated Completion:** Shows relative estimated completion times for clone requests to assist in scheduling and planning.
* **OAuth 2.0 Authentication for Clone Targets:** Supports secure, token-based authentication to clone target instances without local admin credentials. Requires Australia Patch 5 or later on both source and target instances, with one-time target registration for automatic token management.
## Key Changes
* **Authentication Model:** Transitioned from username/password to JWT certificate-based authentication, enhancing security and simplifying cross-instance authentication.
* **Menu Navigation:** All clone-related functions are now consolidated under the Clone Admin Console menu for streamlined access.
* **Clone Activity Management:** Ability to submit multiple clone requests for the same target instance if requests are spaced by more than five days, removing previous limitations.
* **Clone Summary:** Highlights clones scheduled in the next 30 days for the same target to help prevent conflicts.
* **Configuration Tab:** Centralizes all clone-related settings to improve organization and discoverability.
* **Clone Home Renamed to Clone Activity:** Enhances clarity on the page's purpose.
* **Clone Profile Script Updates:** Fixes propagation issues for active status changes in clone cleanup scripts, requiring Australia Patch 5 or later for full functionality.
* **Clone Profile Duplication:** Corrects duplication behavior to include only intended scripts, preservers, and exclusions.
* **Removal of Static FAQ Content:** Static FAQ content removed from landing page and moved to the dedicated Help page.
* **Deprecation of Legacy Clone Requests:** Legacy clone request pages via lists and forms redirect to the new request page after 30 seconds and are no longer supported.
## Deprecations and Removals
* No new feature removals or deprecations were introduced specifically in the Brazil release.
* Legacy clone request page (cloneinstance.DO) was scheduled for retirement in the Zurich release, encouraging updates to the latest version for improved experience.
* Static FAQ content removal and deprecation of legacy clone request forms occurred in Australia release, aligning with new Help page and request workflows.
## Activation and Requirements
* The Clone Admin Console is a ServiceNow AI Platform feature active by default in Australia and Brazil releases; no additional plugin activation is needed for core cloning functions.
* **Roles Required:** The `cloneadmin` role is required to request, cancel, or schedule clones.
* **OAuth Setup:** OAuth-based clone target authentication requires Australia Patch 5 or later on both source and target instances, with `oauthadmin` role needed only during initial target registration.
* **Now Assist License:** Required to use the Clone FAQ Agent; reinstall the console if Now Assist is added post-installation.
* Multi-Instance View requires Australia Patch 2 or later on both source and target instances.
## Practical Benefits for ServiceNow Customers
* Improved security with certificate-based authentication and OAuth token management reduces credential management overhead and risk.
* Centralized monitoring of clone activity across multiple instances streamlines administration and helps maintain environment synchronization.
* Enhanced user experience with AI-assisted FAQs and consolidated help resources accelerates troubleshooting and learning.
* Better scheduling support via estimated completion times and clone summaries minimizes conflicts and downtime.
* Removal of legacy features and consolidation of clone-related functions simplify navigation and reduce potential for errors.
Consolidated page of all release notes for Clone Admin Console from Yokohama to Brazil.
## How to use this page
To help you prepare for your upgrade, we have combined the cross-family Clone Admin Console release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil.
Tip:
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
## Important information for upgrading Clone Admin Console to Brazil
Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.
{#dfrn3-cloneadminconsole-summary__entry__2}
| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]
## New features
Between your current release family and Brazil, new features were introduced for Clone Admin Console.
{#dfrn3-cloneadminconsole-summary__entry__12}
| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | [Instance Overview Page](https://www.servicenow.com/docs/access?context=instance-clone-landing&family=australia&ft:locale=en-US) : The Instance Overview page now displays last-cloned timestamps for each instance, enabling you to quickly identify stale environments and prioritize update activities. [Multi-Instance View](https://www.servicenow.com/docs/access?context=instance-clone-landing&family=australia&ft:locale=en-US) : View clone activity across connected instances from a single console. Opt in from ConfigurationMulti-Instance View to begin monitoring multiple instances simultaneously. Both the source and target instances must be on Australia Patch 2 or a subsequent release to use Multi-Instance View. [Clone FAQ Agent (via Now Assist)](https://www.servicenow.com/docs/access?context=instance-clone-landing&family=australia&ft:locale=en-US) : Get answers to clone questions directly in the console, powered by curated ServiceNow clone documentation. This AI-assisted capability streamlines the learning experience for new users. Now Assist license requirement : Requires a Now Assist license. If Now Assist is installed after the Clone Admin Console, reinstall the console from the Store to enable the skill. [Help Page](https://www.servicenow.com/docs/access?context=instance-clone-landing&family=australia&ft:locale=en-US) : The static FAQ section on the Homepage has been replaced with a dedicated Help page. Links to curated clone help articles are now consolidated into the new dedicated Help page for a streamlined user experience and details about the Now Assist AI skill. [Clone Request Estimated Completion](https://www.servicenow.com/docs/access?context=instance-clone-landing&family=australia&ft:locale=en-US) : The Clone Request page now displays an estimated completion time beneath the selected Date/Time. A relative time indicator (for example, "in 2 hours" or "in 2 weeks") helps you plan activities accordingly. [OAuth 2.0 authentication for clone targets](https://www.servicenow.com/docs/access?context=clone-oauth-authentication&family=australia&ft:locale=en-US) : Authenticate clone requests to target instances using OAuth 2.0 without requiring local admin credentials. Both the source and target instances must be on Australia Patch 5 or a subsequent release to use OAuth target authentication. |
| Brazil | [OAuth 2.0 authentication for clone targets](https://www.servicenow.com/docs/access?context=clone-oauth-authentication&family=brazil&ft:locale=en-US) : Authenticate clone requests to target instances using OAuth 2.0 without requiring local admin credentials. One-time target instance registration enables automatic token generation and expiration for each clone request, improving security and simplifying cross-instance authentication. Both the source and target instances must be on Australia Patch 5 or a subsequent release to use OAuth target authentication. [Multi-Instance View](https://www.servicenow.com/docs/access?context=clone-multi-instance-view&family=brazil&ft:locale=en-US) : View clone activity across connected instances from a single console. Opt in from ConfigurationMulti-Instance View to begin monitoring multiple instances simultaneously. Both the source and target instances must be on Australia Patch 2 or a subsequent release to use Multi-Instance View. Instance Overview : The Instance Overview tab now displays last-cloned timestamps for each instance, enabling you to quickly identify stale environments and prioritize update activities. Clone FAQ Agent (via Now Assist) : Get answers to clone questions directly in the console, powered by curated ServiceNow clone documentation. This AI-assisted capability streamlines the learning experience for new users. Requires a Now Assist license. If Now Assist is installed after the Clone Admin Console, reinstall the console from the Store to enable the skill. Help page : The static FAQ section on the Homepage has been replaced with a dedicated Help page. Links to curated clone help articles are now consolidated into the new dedicated Help page for a streamlined user experience and details about the Now Assist AI skill. Clone request estimated completion : The Clone Request page now displays an estimated completion time beneath the selected Date/Time. A relative time indicator (for example, "in 2 hours" or "in 2 weeks") helps you plan activities accordingly. |
[ ]
## Changes
Between your current release family and Brazil, some changes were made to existing Clone Admin Console features.
{#dfrn3-cloneadminconsole-summary__entry__22}
| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | [Updated authentication model](https://www.servicenow.com/docs/access?context=configure-target-instance&family=australia&ft:locale=en-US) : Clone Admin Console now uses JWT certificate-based authentication instead of username and password authentication, improving security and simplifying cross-instance authentication. [Updated clone menu navigation items](https://www.servicenow.com/docs/access?context=instance-clone-landing&family=australia&ft:locale=en-US) : All clone-related functions are now available under the Clone Admin Console menu navigation item. [Submit a new clone even if another clone is scheduled](https://www.servicenow.com/docs/access?context=t_StartAClone&family=australia&ft:locale=en-US) : Create an additional clone request even if there's already a future clone for that target. This feature removes the previous limitation where any new clone requests were not allowed until all existing requests were canceled. You can now submit new clone requests if more than five days apart from existing ones. [Clone summary](https://www.servicenow.com/docs/access?context=t_StartAClone&family=australia&ft:locale=en-US) : Help prevent clone conflicts with the Clone summary, which highlights clones that are scheduled in the next 30 days that involve the same target instance. [Configuration tab](https://www.servicenow.com/docs/access?context=instance-clone-landing&family=australia&ft:locale=en-US) : All clone-related settings are now grouped under a single Configuration tab for improved organization and discoverability. [Clone Home Renamed to Clone Activity](https://www.servicenow.com/docs/access?context=instance-clone-landing&family=australia&ft:locale=en-US) : The Clone Home menu item has been renamed to Clone Activity to be more descriptive of the page's purpose and improve navigation clarity. Clone profile script updates : Fixed an issue where setting a script in the clone_cleanup_script table to active=false or active=true did not apply consistently across all clone profiles the script was listed on. Changes now propagate correctly. Both the source and target instances must be on Australia Patch 5 or a subsequent release to use cleanup script status. |
| Brazil | Updated clone menu navigation items : All clone-related functions are now available under the Clone Admin Console menu navigation item. [Configuration tab](https://www.servicenow.com/docs/access?context=clone-configurations-tab&family=brazil&ft:locale=en-US) : All clone-related settings are now grouped under a single Configuration tab for improved organization and discoverability. Clone Home renamed to Clone Activity : The Clone Home menu item has been renamed to Clone Activity to be more descriptive of the page's purpose and improve navigation clarity. Submit a new clone even if another clone is scheduled : Create an additional clone request even if there's already a future clone for that target. This feature removes the previous limitation where any new clone requests were not allowed until all existing requests were canceled. You can now submit new clone requests if more than five days apart from existing ones. Clone summary : Help prevent clone conflicts with the Clone summary, which highlights clones that are scheduled in the next 30 days that involve the same target instance. Updated authentication model : Clone Admin Console now uses JWT certificate-based authentication instead of username and password authentication, improving security and simplifying cross-instance authentication. See [Register instance for cloning](https://www.servicenow.com/docs/access?context=configure-target-instance&family=brazil&ft:locale=en-US). Clone profile script updates : Fixed an issue where setting a script in the clone_cleanup_script table to active=false or active=true did not apply consistently across all clone profiles the script was listed on. Changes now propagate correctly. Both the source and target instances must be on Australia Patch 5 or subsequent release to use cleanup script status. Clone profile duplication : Fixed an issue where duplicating a clone profile pulled in all existing scripts, preservers, and exclusions from the original profile. Duplicating a profile now correctly creates a new profile containing only the intended scripts, preservers, and exclusions from the source. Static FAQ content removed : Static FAQ content has been removed from the landing page and consolidated into the new dedicated Help page for a streamlined user experience. Clone requests via lists and forms (legacy) deprecated : Clone requests via lists and forms (legacy) are no longer supported. The page redirects to the new request page after 30 seconds. |
[ ]
## Removed
Between your current release family and Brazil, some Clone Admin Console features or functionality were removed.
{#dfrn3-cloneadminconsole-summary__entry__32}
| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]
## Deprecations
Between your current release family and Brazil, some Clone Admin Console features or functionality were deprecated.
{#dfrn3-cloneadminconsole-summary__entry__42}
| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | * The legacy clone request page clone_instance.DO is going to be retired in the A release. * Update to the latest version for the best experience and performance improvements. To update Clone Admin Console, see [Clone Home (dashboard)](https://www.servicenow.com/docs/access?context=Clone-UI&family=zurich&ft:locale=en-US). |
| Australia | Static FAQ Content : Static FAQ content has been removed from the landing page and consolidated into the new dedicated Help page for a streamlined user experience. Clone requests via lists and forms (legacy) : Clone requests via lists and forms (legacy) are no longer supported. The page redirects to the new request page after 30 seconds. |
| Brazil | No updates for this release. |
[ ]
## Activation information
Review information on how to activate Clone Admin Console.
{#dfrn3-cloneadminconsole-summary__entry__52}
| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | Activation information : Install the Clone Admin Console by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Clone Admin Console is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Australia | Activation information : Clone Admin Console is a ServiceNow AI Platform feature that is active by default. |
| Brazil | Activation information : Clone Admin Console is a ServiceNow AI Platform feature that is active by default. No additional plugin activation is required to use core clone functionality. |
[ ]
## Additional requirements
If any additional requirements were introduced or changed for Clone Admin Console we have noted them here.
{#dfrn3-cloneadminconsole-summary__entry__62}
| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | Additional requirements : * The clone_admin role is required to request, cancel, or schedule clones. * OAuth-based clone target authentication requires Australia Patch 5 or later on both the source and target instances. The oauth_admin role is required on the target instance during initial OAuth setup only. See [OAuth 2.0 authentication for clone targets](https://www.servicenow.com/docs/access?context=clone-oauth-authentication&family=brazil&ft:locale=en-US). * A Now Assist license is required to use the Clone FAQ Agent. If Now Assist is installed after the Clone Admin Console, reinstall the console from the Store to enable the skill. * Both the source and target instances must be on Australia Patch 5 or later to use Multi-Instance View. |
[ ]
## Browser requirements
If any specific browser requirements were introduced or changed for Clone Admin Console we have noted them here.
{#dfrn3-cloneadminconsole-summary__entry__72}
| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]
## Accessibility information
Review details on accessibility information for Clone Admin Console, such as specific requirements or compliance levels.
{#dfrn3-cloneadminconsole-summary__entry__82}
| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]
## Localization information
If there are specific localization considerations for Clone Admin Console we have noted them here.
{#dfrn3-cloneadminconsole-summary__entry__92}
| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]
## Highlight information
If there are specific highlight considerations for Clone Admin Console we have noted them here.
{#dfrn3-cloneadminconsole-summary__entry__102}
| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | * Configure the update set preservation up to 12 minutes before the clone executes. * Preserve your in-progress update sets, regardless of when the scope was created in the specified time frame. See [Clone Home (dashboard)](https://www.servicenow.com/docs/access?context=Clone-UI&family=zurich&ft:locale=en-US) for more information. |
| Australia | * Access all clone functions from the Clone Admin Console menu navigation item. * Monitor clone activity across multiple connected instances from a single console view. * Get answers to clone questions directly in the console with AI-assisted Now Assist capability. * Plan clone activities with estimated completion time indicators. See [Instance Clone](https://www.servicenow.com/docs/access?context=instance-clone-landing&family=australia&ft:locale=en-US) for more information. |
| Brazil | * Copies data and metadata from a source instance to a target instance to keep sub-production environments synchronized with production. * Provides a single console to configure, request, and monitor clones across your environment. * Supports OAuth 2.0 authentication for clone targets, removing the need for local admin credentials on every clone request. * Consolidates clone activity across multiple linked instances through Multi-Instance View. * Offers AI-assisted answers to clone questions in the console through the Clone FAQ Agent, powered by Now Assist. See [Instance Clone](https://www.servicenow.com/docs/access?context=instance-clone-landing&family=brazil&ft:locale=en-US) for more information. |
[ ]
*[\>]: and then