--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Contract Management Pro release notes for upgrades from Yokohama to Brazil # Combined Contract Management Pro release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Contract Management Pro release notes for upgrades from Yokohama to Brazil This consolidated release notes document provides ServiceNow customers with a comprehensive view of Contract Management Pro enhancements, changes, and activation details from the Yokohama release through to the Brazil release. It is designed to help customers prepare for upgrades and understand new features, configuration options, and important upgrade tasks. Show full answer Show less ## Key Features Introduced (Australia Release) * **Standalone Contract Requests:** Create and process contract requests independently, without needing to link to a parent record. These requests can be initiated from Contract Workspace, other business unit workspaces, or the Employee Center via new intake forms. * **Contract Renewals:** Manage contract renewals with a dedicated Renewal request type. Renewal requests can be submitted for contracts nearing expiry or already expired. Renewed contracts automatically create new repository records linked to previous contracts and maintain a full renewal history. * **Contract Workspace Enhancements:** Users with the `sncmcore.contractreportviewer` role can access and filter the Contracts dashboard by Request Type (New, Amendment, Renewal). * **Parallel Signing Support:** Enable multiple signatories to sign simultaneously by assigning the same signing order. Electronic signature statuses update individually as signatories act. ## Changes to Existing Features (Australia Release) * **Contract Configuration:** Configurations now support the Renewal request type via a multi-select Request Type field, simplifying setup and extending AI capabilities to renewals. * **Amendment Initiation:** Amendments can be initiated directly from the contract record or workspace. * **Signing Order Flexibility:** The signing order for signatories is editable both when adding a signatory and within the Signatories related list. The system automatically corrects signing order gaps and adjusts for changes between electronic and wet signature methods. ## Activation Information Contract Management Pro is an AI Platform feature available through activation of the `sncmpro` application. It is accessible via the ServiceNow Store, and customers should verify entitlements before installation. For detailed installation instructions, customers should refer to the official activation documentation. ## Additional Information * **Accessibility:** The Zurich release introduced a dark theme option in the Coral UI to improve readability and reduce eye strain. * **Highlight Features Across Releases:** Key capabilities include linking parent contracts during drafting, pausing/resuming signature processes to update signatories, support for wet signatures within electronic workflows, Microsoft Word add-in improvements, multi-document uploads, offline signature support, and integration with Adobe Sign and DocuSign. * **Brazil Release:** No new features, changes, removals, or deprecations were introduced in the Brazil release for Contract Management Pro. ## Practical Implications for ServiceNow Customers Customers upgrading Contract Management Pro from Yokohama to Brazil can expect enhanced contract lifecycle management capabilities---especially around contract renewals and signing workflows---without needing to perform additional upgrade actions for Brazil. The parallel signing and signing order improvements provide greater flexibility in signature processes, while standalone requests and Employee Center intake forms streamline contract initiation. Customers should confirm activation eligibility and review pre- and post-upgrade tasks to ensure a smooth transition. Consolidated page of all release notes for Contract Management Pro from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Contract Management Pro release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Contract Management Pro to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-contractmanagementpro-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Upgrade information : No upgrade actions are required for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Contract Management Pro. {#dfrn3-contractmanagementpro-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Standalone contract requests](https://www.servicenow.com/docs/access?context=cncore-sa-submit&family=australia&ft:locale=en-US) : Create and process a contract request without linking a parent record such as a purchase requisition or sourcing event. Initiate a standalone request from the Contract Workspace, other business unit workspaces, or the Employee Center. The Employee Center has new intake forms for new contract, amendment, and renewal requests available in the base system, accessible from Employee CenterHelp CenterContracts. [Contract renewals](https://www.servicenow.com/docs/access?context=cmpro-renewal-landing&family=australia&ft:locale=en-US) : Manage contract renewals with a dedicated Renewal request type, available alongside New contract and Amendment. Submit a renewal request for contracts due for expiry or expired contracts. After signature, a renewed contract repository record is created with a link to the previous contract. When a renewal is signed, a new executed contract record is created with field values copied per configuration. Track the full renewal chain from the Contract History tab of the contract repository record. [Contract Workspace](https://www.servicenow.com/docs/access?context=cncore-contract-workspace&family=australia&ft:locale=en-US) : Contract report viewers with the sn_cm_core.contract_report_viewer role can now access the Contracts dashboard in the Contract Workspace and filter data by Request Type (New Contract, Amendment, or Renewal). [Support for parallel signing](https://www.servicenow.com/docs/access?context=cncore-signature-workflow&family=australia&ft:locale=en-US) : Enable parallel signing by assigning the same signing order to multiple signatories. Signatories with the same signing order receive signature requests at the same time and can complete their signatures independently. Signatory statuses update individually as each signatory signs, declines, or takes other actions. Note: Parallel signing is supported for electronic signatures. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Contract Management Pro features. {#dfrn3-contractmanagementpro-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Create a contract configuration](https://www.servicenow.com/docs/access?context=cncore-contract-config&family=australia&ft:locale=en-US) : Configurator-managed setups support the Renewal request type through a multi-select Request Type field, without requiring duplicate configuration entries. Both admin configuration and AI feature configuration extend to cover renewals. [Initiate an amendment from a contract record](https://www.servicenow.com/docs/access?context=cncore-amend-from-cntr&family=australia&ft:locale=en-US) : Initiate an amendment from the contract workspace or from within a contract repository record. [Assign a signing order while adding a signatory](https://www.servicenow.com/docs/access?context=cncore-update-sign-ss-cmr&family=australia&ft:locale=en-US) : The Signatory order field on the Add signatory form is editable. Assign a unique signing order to each signatory for sequential signing, or assign the same signing order to multiple signatories for parallel signing. [Modify the signing order on the Signatories related list](https://www.servicenow.com/docs/access?context=cncore-set-signing-order&family=australia&ft:locale=en-US) : Set the signing order for a signatory by entering a number directly in the Signatory order column on the Signatories related list in Contract Workspace. The Reorder option is not available to modify the signing orders. [Signing order gaps and parallel grouping corrected automatically](https://www.servicenow.com/docs/access?context=cncore-signature-workflow&family=australia&ft:locale=en-US) : When you change a contract signing method from electronic signature to wet signature, signatories with the same signing order are assigned unique sequential signing order, and any gaps in the signing order are removed.When you select Send for signature or Prepare for signature, any gaps in the signing order are automatically removed. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Contract Management Pro features or functionality were removed. {#dfrn3-contractmanagementpro-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Contract Management Pro features or functionality were deprecated. {#dfrn3-contractmanagementpro-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Contract Management Pro. {#dfrn3-contractmanagementpro-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | Activation information : Contract Management Pro is a ServiceNow AI Platform feature that is available with activation of the Contract Management Pro (sn_cm_pro). For details, see [Install Contract Management Pro](https://www.servicenow.com/docs/access?context=cncore-install-cmpro&family=yokohama&ft:locale=en-US). Important: Contract Management Pro is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Install Contract Management Pro by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Contract Management Pro is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Contract Management Pro is available in the ServiceNow store. Check your entitlements to determine whether you have access to this application. Note: Contract Management Pro is available in the ServiceNow store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Contract Management Pro we have noted them here. {#dfrn3-contractmanagementpro-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Contract Management Pro we have noted them here. {#dfrn3-contractmanagementpro-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Contract Management Pro, such as specific requirements or compliance levels. {#dfrn3-contractmanagementpro-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Contract Management Pro we have noted them here. {#dfrn3-contractmanagementpro-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Contract Management Pro we have noted them here. {#dfrn3-contractmanagementpro-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | * Link parent contracts during drafting and negotiation phases to inherit parent contract terms. * Pause and resume an in-progress signature process when updates to the signatory list are required. * Perform wet signature in the electronic signature workflow. The enhanced electronic signature workflow capability provides flexibility to complete the signature process when the signatories want to do a wet signature instead of an electronic signature. * Upload the contract document directly from the Microsoft Word add-in for ServiceNow Contracts instead of selecting it from your system. * Use Logout icon () to log out from Microsoft Word add-in for ServiceNow Contracts. * Change the application scope to edit a contract template in the Microsoft Word add-in for ServiceNow Contracts. This option is only visible to the administrators. See [Contract Management Pro](https://www.servicenow.com/docs/access?context=cncore-cmpro-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * View the complete contract family hierarchy --- including parent, sibling, and child contract requests --- from the Related contract requests tab of the contract request. * Upload multiple supporting documents in a single action from your computer, activity stream, or external storage. * Assign roles to signatories to define their level of participation in the Docusign e-signature process. * Contract requests now support offline signatures, enabling users to manage contracts signed outside the system. * Send contracts for signature using Adobe Sign without having to sign in to the electronic signature portal. * Compare two revisions of the contract document and view the redlined compared document. * Initiate and manage amendment requests for existing contracts. * Generate summaries, FAQs, or retrieve specific information from contract documents, supporting documents, and signed contracts. * Link parent contracts during drafting and negotiation phases to inherit parent contract terms. * Pause and resume an in-progress signature process when updates to the signatory list are required. See [Contract Management Pro](https://www.servicenow.com/docs/access?context=cncore-cmpro-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | * Support for parallel signing in electronic signature process. * ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products, including ServiceNow Otto for Contract Management Pro. Check your entitlements to determine your access to specific features. * View the complete contract family hierarchy --- including parent, sibling, and child contract requests --- from the Related contract requests tab of the contract request. * Upload multiple supporting documents in a single action from your computer, activity stream, or external storage. * Assign roles to signatories to define their level of participation in the Docusign e-signature process. * Manage contracts signed outside the system using offline signature support for contract requests. * Send contracts for signature using Adobe Sign without signing in to the electronic signature portal. * Track undelivered electronic signature requests for a contract. | | Brazil | No updates for this release. | [ ] *[\>]: and then