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sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil

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ft:locale :

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ft:publication_title :

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---

# Combined Creator Studio release notes for upgrades from Yokohama to Brazil

# Combined Creator Studio release notes for upgrades from Yokohama to Brazil {#ariaid-title1}

Release version: Brazil  
Updated October 8, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 11 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Combined Creator Studio Release Notes for Upgrades from Yokohama to Brazil

This consolidated release notes document details the key updates to Creator Studio from the Yokohama release through to Brazil.
It is designed to help ServiceNow customers prepare for upgrading by summarizing new features, changes, removals, deprecations, activation instructions, and important considerations across multiple releases.
Show full answer Show less  
No new updates or removals were introduced specifically in the Brazil release.

## Key Features

* **Yokohama Release:**
  * Test published forms directly using a **Try it** button with associated playbooks running automatically.
  * Admins can change the data table where Creator Studio apps save information.
  * Seamless integration to open apps in ServiceNow Studio for advanced coding modifications.
  * Generate forms automatically from text prompts via the Build with Now Assist dialog.
  * Auto-populate form answers based on previous question responses using the new auto-fill capability.
  * Trigger playbook activities and decisions based on catalog variable responses in forms.
  * Switch development environments fluidly between no-code (Creator Studio), platform code (ServiceNow Studio), and pro-code (ServiceNow IDE) experiences.
* **Zurich Release:**
  * Customizable email notifications and templates to maintain consistent branding for app requests and updates.
  * New playbook activity to automatically update fields on submitted records.
  * Two new question types for forms: **Duration** for time input and **Attachment** for file uploads within dynamic form behavior.
  * Granular admin roles introduced to allow administrative configuration without full admin rights.
  * Ability to delete unpublished forms permanently from the ServiceNow AI Platform.
* **Australia Release:**
  * Rebranded AI experience as ServiceNow Otto, impacting product naming but not entitlements.
  * Updated AI-generated content indicators on form components for clearer identification.
  * Improved accessibility with accurate ARIA roles, labels for screen readers, and keyboard navigation enhancements.

## Key Changes

* **Yokohama Release:**
  * Navigation moved from application header to a sidebar panel for easier access to forms, automations, and submission configurations.
  * App creation streamlined by separating template selection and form preview from initial app creation.
  * Form preview updated to focus on the current form with experience selection moved to the top.
  * Request App Workspace simplified to enhance request fulfillment and analysis.
  * Forms must be published before use in automated playbooks.
  * Option to hide App Engine Studio template from Creator Studio app creation via a system property.
  * Form location setting moved from creation to form settings with prompts to define before publishing.
  * Search and bookmark capabilities added on the Creator Studio home page for faster app access.
* **Zurich Release:** Deleting questions from unpublished forms now also removes their records from the ServiceNow AI Platform.
* **Australia Release:** Introduction of consistent AI identity markers on AI-generated components for ease of recognition.

## Activation and Requirements

* Creator Studio must be requested and installed from the ServiceNow Store in all releases.
* An **App Engine Enterprise** license is required to use Creator Studio in Yokohama and Zurich releases; customers should verify entitlements in Australia and Brazil releases.

## Accessibility and Localization

* Zurich introduced a dark theme option via the Coral theme to improve readability and reduce eye strain.
* Australia release improved accessibility with enhanced screen reader support, accurate ARIA roles, and keyboard focus management within modals.
* No specific localization changes were noted across these releases.

## Important Notes for ServiceNow Customers

* Before upgrading to Brazil, review and complete any pre- and post-upgrade tasks as documented.
* Published forms are now mandatory for playbook automation, improving reliability and governance.
* Enhanced development environment switching supports diverse skill levels, enabling no-code to pro-code workflows within one platform.
* New form question types and auto-fill features speed up form completion and improve user experience.
* Customization of email notifications and added granular admin roles help maintain branding consistency and delegate administration securely.
* Navigation and workspace improvements streamline app management and request fulfillment.
* Customers should verify licensing entitlements and installation procedures through the ServiceNow Store prior to upgrading.  
Consolidated page of all release notes for Creator Studio from Yokohama to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Creator Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Creator Studio to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-creatorstudio-summary__entry__2}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## New features

Between your current release family and Brazil, new features were introduced for Creator Studio.  
{#dfrn3-creatorstudio-summary__entry__12}

| Release | Release notes |
|-|-|
| Yokohama | [Test forms with the new Try it button](https://www.servicenow.com/docs/access?context=creator-studio-try-it&family=yokohama&ft:locale=en-US) :   As of Creator Studio version 27.2.2,you can test using published forms through a Try it button. After you submit the form, any associated playbooks run and their results appear in the generated record that opens in a new tab within Creator Studio. [Change the table for an app](https://www.servicenow.com/docs/access?context=creator-studio-admin-app-table&family=yokohama&ft:locale=en-US) :   As of Creator Studio version 27.2.2, admins can change the table where data from apps built in Creator Studio is saved. [Seamlessly open apps in ServiceNow Studio](https://www.servicenow.com/docs/access?context=view-apps-creator-studio-home-page&family=yokohama&ft:locale=en-US) :   As of Creator Studio version 27.2.2, you can open an app in ServiceNow Studio to make additional, more complicated edits by selecting an Open with ServiceNow Studio link from the app's tile on the Creator Studio home page. [Generate a form from text prompts using the Build with Now Assist tab](https://www.servicenow.com/docs/access?context=creator-studio-dynamic-behavior&family=yokohama&ft:locale=en-US) :   Enable users to generate forms automatically from text prompts by using the Build with Now Assist dialog box. [Auto-populate question values on a form](https://www.servicenow.com/docs/access?context=creator-studio-edit-form&family=yokohama&ft:locale=en-US) :   Help users complete forms faster with the new Add auto-fill option, which automatically populates answers based on answers to questions that are record choices. [Use catalog variables in playbook activities and decisions](https://www.servicenow.com/docs/access?context=creator-studio-add-automation&family=yokohama&ft:locale=en-US) :   Playbook activities and decision branches can now be triggered by answers to one or more questions on a form when you configure the conditions. [Select your development experience](https://www.servicenow.com/docs/access?context=crs-choosing-your-experience&family=yokohama&ft:locale=en-US) :   Seamlessly change between development environments using the new experience switcher. Depending on the products and versions that are installed and the role you have, you can switch between the following environments: * Creator Studio to get a no-code experience * ServiceNow Studio to get a platform coding experience * ServiceNow IDE to get a pro-code ServiceNow experience |
| Zurich | [Customizable email notifications](https://www.servicenow.com/docs/access?context=crs-admining-notifications&family=zurich&ft:locale=en-US) :   Promote consistent branding by having admins create custom email notifications and templates, which are sent when users request something from an app or the request was changed or closed. In support, several of the standard email notification activities are now in the public scope, and a new Configure email notifications item is available in Guided Setup. [New playbook activity to update record fields](https://www.servicenow.com/docs/access?context=creator-studio-add-activities-automation&family=zurich&ft:locale=en-US) :   Enable apps to change several fields automatically on the submitted record using the new Update submission playbook activity. In support, a new Configure playbook activities item is available in Guided Setup. [New question types for forms](https://www.servicenow.com/docs/access?context=creator-studio-form-elements-ref&family=zurich&ft:locale=en-US) :   Two new question types are available for forms: Duration and Attachment. * Duration enables users to specify a length of time. * Attachment enables users to upload an attachment as a question. The Attachment field differs from the Add attachment option for the form, because the Attachment question type can be used in dynamic behavior questions. [Granular configuration admin roles](https://www.servicenow.com/docs/access?context=roles-creator-studio&family=zurich&ft:locale=en-US) :   Several new granular admin roles enable developers to complete administrative configuration tasks without requiring the full admin role. [Delete unpublished forms](https://www.servicenow.com/docs/access?context=crs-delete-form&family=zurich&ft:locale=en-US) :   You can now delete unpublished forms from Creator Studio, which completely removes the record for the form from the ServiceNow AI Platform. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Changes

Between your current release family and Brazil, some changes were made to existing Creator Studio features.  
{#dfrn3-creatorstudio-summary__entry__22}

| Release | Release notes |
|-|-|
| Yokohama | [Navigation moved from header to sidebar](https://www.servicenow.com/docs/access?context=creator-studio-add-form&family=yokohama&ft:locale=en-US) :   As of Creator Studio version 27.2.2, the navigation has moved from the application header to a navigation panel so you can more easily see what's in your application. The following changes have been made: * The Forms in your app section of the navigation panel enables you to easily access forms. If an app has multiple forms, each of them appears separately in the navigation panel. * Automations appear in the navigation panel under the form they're associated with. The link to Add automation now appears under each form. * The form submissions section has been renamed List configurations and now appears in the Manage your submission configurations section of the navigation panel. * The submitted record configuration is now available in the Record details in the Manage your submission configurations section of the navigation panel. * A search box in the new navigation panel enables you to search all forms and automations in an app. * A bookmark icon () in the navigation panel enables you to bookmark an app for faster access. [Streamlined app creation](https://www.servicenow.com/docs/access?context=create-app-creator-studio&family=yokohama&ft:locale=en-US) :   As of Creator Studio version 27.2.2, the following changes have been made when you create an app: * A new page appears asking you what type of app you want to build, such as a Service Desk app. Note that admins can choose not to display this page. * Choosing a template, adding a form, and previewing it is now a separate process rather than being done during the app creation process. [Form preview change](https://www.servicenow.com/docs/access?context=creator-studio-edit-form&family=yokohama&ft:locale=en-US) :   As of Creator Studio version 27.2.2, the way you preview forms has changed in the following ways: * The option to select between Portal, Now Mobile, and Virtual Agent experiences has moved to the top of the preview. * You can preview only the form you're currently viewing rather than being able to switch between forms in the preview. * The preview no longer shows the record details and workspace configuration. Those items have moved to the new navigation panel. [Request App Workspace more intuitive to use](https://www.servicenow.com/docs/access?context=creator-studio-request-app-workspace&family=yokohama&ft:locale=en-US) :   As of Creator Studio version 27.2.2, the Request App Workspace has been streamlined to help fulfillers find and analyze requests more easily. The following changes have been made: * The Home view has been removed, so the Lists view now appears by default. * The Analytics view has been renamed Dashboard overview, and the analytics Home, Data Visualizations, and KPIs tabs have been removed. * A link to the Request App Workspace now appears in AllApp EngineWorkspaces. [Playbooks use only published forms](https://www.servicenow.com/docs/access?context=creator-studio-add-automation&family=yokohama&ft:locale=en-US) :   As of Creator Studio version 27.2.2, forms must now be published (marked as ready) before you can use them to create an automated playbook. [Hide the App Engine Studio template with a new system property](https://www.servicenow.com/docs/access?context=creator-studio-components-installed&family=yokohama&ft:locale=en-US) :   As of Creator Studio version 27.2.2, Creator Studio users who have both App Engine Studio (AES) and Creator Studio installed will no longer see the AES template when they create an app. Admins can choose to show the AES template using the new com.glide.creator_studio.template_deny_list system property. [Form location removed from form creation](https://www.servicenow.com/docs/access?context=creator-studio-edit-form-settings&family=yokohama&ft:locale=en-US) :   Defining the catalogs and topics for a form is now accomplished by modifying the form settings rather than being done during the form creation process. If you haven't defined a location for a form, you are prompted to do so before you can mark it as ready. [Search for apps on the home page](https://www.servicenow.com/docs/access?context=view-apps-creator-studio-home-page&family=yokohama&ft:locale=en-US) :   Quickly find the app that you're looking for using the new search bar on the Creator Studio home page. [Save and quickly find apps with bookmarks](https://www.servicenow.com/docs/access?context=crs-work-with-bookmarked-apps&family=yokohama&ft:locale=en-US) :   Bookmark apps to find them faster using the new Bookmarks pill on the home page. |
| Zurich | [Deleting questions from unpublished forms removes the record](https://www.servicenow.com/docs/access?context=creator-studio-delete-forms-questions&family=zurich&ft:locale=en-US) :   When you delete a question from an unpublished form, the record for the question is now also removed from the ServiceNow AI Platform. |
| Australia | [ServiceNow Otto rebrand](https://www.servicenow.com/docs/access?context=creator-studio-text-to-form&family=australia&ft:locale=en-US) :   ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products, including Creator Studio. Your product entitlements remain unchanged. Check your entitlements to determine your access to specific features. [Updated identifiers for AI-generated components](https://www.servicenow.com/docs/access?context=creator-studio-text-to-form&family=australia&ft:locale=en-US) :   AI gradient tokens are applied to specific components on the forms page to indicate when content has been generated or influenced by Now Assist. More easily identify AI-generated content consistently through the consistent and recognizable AI identity within Creator Studio. |
| Brazil | No updates for this release. |
[ ]

## Removed

Between your current release family and Brazil, some Creator Studio features or functionality were removed.  
{#dfrn3-creatorstudio-summary__entry__32}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Brazil, some Creator Studio features or functionality were deprecated.  
{#dfrn3-creatorstudio-summary__entry__42}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Creator Studio.  
{#dfrn3-creatorstudio-summary__entry__52}

| Release | Release notes |
|-|-|
| Yokohama | Activation information :   Install Creator Studio by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Creator Studio is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Zurich | Activation information :   Install Creator Studio by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Creator Studio is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Australia | Activation information :   Install Creator Studio by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Creator Studio is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Brazil | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Creator Studio we have noted them here.  
{#dfrn3-creatorstudio-summary__entry__62}

| Release | Release notes |
|-|-|
| Yokohama | Additional requirements :   You must have the App Engine Enterprise license to use Creator Studio. |
| Zurich | Additional requirements :   You must have the App Engine Enterprise license to use Creator Studio. |
| Australia | Additional requirements :   Check your entitlements to determine whether you have access to Creator Studio. |
| Brazil | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Creator Studio we have noted them here.  
{#dfrn3-creatorstudio-summary__entry__72}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Creator Studio, such as specific requirements or compliance levels.  
{#dfrn3-creatorstudio-summary__entry__82}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | Accessibility information : Dark theme :   The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. For more information, see [Dark mode in Creator Studio](https://www.servicenow.com/docs/access?context=crs-enabling-dark-mode&family=zurich&ft:locale=en-US). |
| Australia | Accessibility information :   The following updates were made to support accessibility: * Form elements now have accurate interactive ARIA roles, enabling screen readers to identify and announce them accurately. * Rich text area and form elements are now accurately labeled so screen readers can announce them correctly when focused. * Keyboard focus now remains within the expanded template preview modal for the duration of the modal interaction. * The rich text frame Long Description now has the correct label, enabling screen readers to identify and announce it correctly. |
| Brazil | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Creator Studio we have noted them here.  
{#dfrn3-creatorstudio-summary__entry__92}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Creator Studio we have noted them here.  
{#dfrn3-creatorstudio-summary__entry__102}

| Release | Release notes |
|-|-|
| Yokohama | * Create forms quickly by using Now Assist. * As of Creator Studio version 27.2.2, revamped navigation means you can more easily see what's in your app. * Populate any question on the form based on the answer given for a record choice question. * Use answers to form questions to trigger an activity in playbooks. * Switch seamlessly between no-code, mid-skill, and pro-code app development experiences for a more unified development platform with the new experience switcher. See [Creator Studio](https://www.servicenow.com/docs/access?context=creator-studio-landing&family=yokohama&ft:locale=en-US) for more information. |
| Zurich | * Create customized email notifications that are sent by the apps that you build. * Add playbooks with a new activity that automatically updates some fields on the app's generated record. * Augment forms with the new Duration and Attachment question types. See [Creator Studio](https://www.servicenow.com/docs/access?context=creator-studio-landing&family=zurich&ft:locale=en-US) for more information. |
| Australia | * Distinguish AI-generated apps and features at a glance using updated icons. * Use improved screen reader support and keyboard navigation when interacting with forms and templates using assistive technologies. See [Creator Studio](https://www.servicenow.com/docs/access?context=creator-studio-landing&family=australia&ft:locale=en-US) for more information. |
| Brazil | No updates for this release. |
[ ]

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