--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined CRM API Core release notes for upgrades from Yokohama to Brazil # Combined CRM API Core release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined CRM API Core Release Notes for Upgrades from Yokohama to Brazil This consolidated document provides all relevant release notes for the CRM API Core from the Yokohama release through to Brazil, aimed at assisting ServiceNow customers in preparing for their upgrade. It summarizes new features, changes, activation, requirements, and other critical upgrade information across these releases. Show full answer Show less ## Key Changes and Updates * **Application Renaming:** The CRM API Core Sales and Services API Core application has been renamed to CRM API Core in the Brazil release. * **Feature Updates:** No new features, removals, or deprecations were introduced between Yokohama and Brazil releases, except for the renaming mentioned above. * **Upgrade Preparation:** Customers should review and complete any pre- and post-upgrade tasks outlined before upgrading to Brazil. ## Activation and Integration * CRM API Core activation details for the Brazil release are available through the ServiceNow Store, including app availability and request submission guidance. * The CRM API Core supports integration with external Service Order Management systems via bi-directional REST APIs. ## Functionality Highlights * Track and manage synchronous and asynchronous CRM workflows effectively. * Ensure data accuracy with sequential processing of dependent records and prevent operational conflicts within CRM. * Configure request processing modes (synchronous, asynchronous, or custom) with customizable notifications for enhanced workflow control. ## Additional Information * No updates or changes were reported regarding additional system requirements, browser compatibility, accessibility, localization, or other highlight considerations from Yokohama through Brazil. Consolidated page of all release notes for CRM API Core from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family CRM API Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading CRM API Core to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-crmapicore-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for CRM API Core. {#dfrn3-crmapicore-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing CRM API Core features. {#dfrn3-crmapicore-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | [CRM API Core](https://www.servicenow.com/docs/access?context=sales-and-services-api-core&family=brazil&ft:locale=en-US)Sales and Services API Core renamed to CRM API Core : Sales and Services API Core application has been renamed to CRM API Core. | [ ] ## Removed Between your current release family and Brazil, some CRM API Core features or functionality were removed. {#dfrn3-crmapicore-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some CRM API Core features or functionality were deprecated. {#dfrn3-crmapicore-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate CRM API Core. {#dfrn3-crmapicore-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Activation information : Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for CRM API Core we have noted them here. {#dfrn3-crmapicore-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for CRM API Core we have noted them here. {#dfrn3-crmapicore-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for CRM API Core, such as specific requirements or compliance levels. {#dfrn3-crmapicore-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for CRM API Core we have noted them here. {#dfrn3-crmapicore-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for CRM API Core we have noted them here. {#dfrn3-crmapicore-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | * Track and manage synchronous and asynchronous CRM workflows. * Ensure data accuracy through sequential processing of dependent records and prevent conflicts across CRM operations. * Configure request processing modes (synchronous, asynchronous, or custom) with customizable notifications. * Integrate with external Service Order Management systems through bi-directional REST API. See [CRM API Core](https://www.servicenow.com/docs/access?context=sales-and-services-api-core&family=brazil&ft:locale=en-US) for more information. | [ ]