--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Dispute Rules Content Pack for Nacha release notes for upgrades from Yokohama to Brazil # Combined Dispute Rules Content Pack for Nacha release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Dispute Rules Content Pack for Nacha Release Notes for Upgrades from Yokohama to Brazil This consolidated release notes page provides ServiceNow customers with essential information about upgrading the Dispute Rules Content Pack for Nacha from Yokohama to Brazil. It covers new features, changes, activation instructions, and other upgrade considerations across multiple release families including Yokohama, Zurich, Australia, and Brazil. Show full answer Show less ## New Features * **Zurich Release:** Introduced decision tables to streamline ACH dispute processing by validating transaction details and questionnaire answers against eligibility rules. * **Supporting Knowledge Base Article:** Provides a table of reason codes and chargeback rules to verify chargeback eligibility effectively. * No new features were introduced in Yokohama, Australia, or Brazil releases. ## Changes, Removed, and Deprecated Features No changes, removals, or deprecations occurred between Yokohama and Brazil releases for the Dispute Rules Content Pack for Nacha. ## Activation Information To activate the Dispute Rules Content Pack for Nacha, it must be requested and installed from the ServiceNow Store. Customers can view available apps and submit requests via the ServiceNow Store website. This is the primary method to obtain the content pack for all applicable releases. ## Additional Considerations * **Requirements:** No additional requirements were introduced or changed across the releases. * **Browser and Accessibility:** No updates on browser requirements or accessibility compliance were noted. * **Localization:** No localization-specific considerations were introduced. * **Highlight Information:** Zurich release enables running chargeback eligibility rules and deriving ACH dispute categories and reason codes per Nacha guidelines, supported by an integrated Knowledge Base article. ## Practical Impact for ServiceNow Customers When upgrading from Yokohama to Brazil, customers can expect no direct updates to the Dispute Rules Content Pack for Nacha in Brazil itself but should be aware of the key enhancements introduced in the Zurich release that remain relevant. The decision tables and integrated Knowledge Base article provide improved automation and validation capabilities for ACH dispute processing, helping streamline workflows and improve accuracy in chargeback eligibility determination. Activation via the ServiceNow Store is required to use this content pack. Consolidated page of all release notes for Dispute Rules Content Pack for Nacha from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Dispute Rules Content Pack for Nacha release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Dispute Rules Content Pack for Nacha to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-disputerulescontentpackfornacha-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Dispute Rules Content Pack for Nacha. {#dfrn3-disputerulescontentpackfornacha-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Decision tables for ACH dispute processing](https://www.servicenow.com/docs/access?context=dispute-rules-content-pack-nacha-explore&family=zurich&ft:locale=en-US) : Streamline dispute processing by validating ACH transaction details and questionnaire answers against the eligibility rules in the decision tables included in this application. [Supporting Knowledge Base article](https://www.servicenow.com/docs/access?context=dispute-rules-content-pack-nacha-use&family=zurich&ft:locale=en-US) : Verify chargeback eligibility with the included Knowledge Base article that contains a table of reason codes and chargeback rules. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Dispute Rules Content Pack for Nacha features. {#dfrn3-disputerulescontentpackfornacha-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Dispute Rules Content Pack for Nacha features or functionality were removed. {#dfrn3-disputerulescontentpackfornacha-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Dispute Rules Content Pack for Nacha features or functionality were deprecated. {#dfrn3-disputerulescontentpackfornacha-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Dispute Rules Content Pack for Nacha. {#dfrn3-disputerulescontentpackfornacha-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Install Dispute Rules Content Pack for Nacha by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Dispute Rules Content Pack for Nacha is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Dispute Rules Content Pack for Nacha we have noted them here. {#dfrn3-disputerulescontentpackfornacha-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Dispute Rules Content Pack for Nacha we have noted them here. {#dfrn3-disputerulescontentpackfornacha-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Dispute Rules Content Pack for Nacha, such as specific requirements or compliance levels. {#dfrn3-disputerulescontentpackfornacha-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Dispute Rules Content Pack for Nacha we have noted them here. {#dfrn3-disputerulescontentpackfornacha-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Dispute Rules Content Pack for Nacha we have noted them here. {#dfrn3-disputerulescontentpackfornacha-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | * Run chargeback eligibility rules and derive ACH dispute categories and reason codes based on Nacha guidelines. * Determine chargeback eligibility using an integrated KB article that contains rules and conditions. See [\[Placeholder link text to key bundle-finso.dispute-rules-content-pack-nacha-landing-page\]](https://www.servicenow.com/docs/access?context=dispute-rules-content-pack-nacha-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]