--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Domain Separation release notes for upgrades from Yokohama to Brazil # Combined Domain Separation release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 7 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Domain Separation release notes for upgrades from Yokohama to Brazil This consolidated guide details important information for ServiceNow customers upgrading Domain Separation from Yokohama through to the Brazil release. It highlights new features, changes, activation steps, and key considerations to ensure a smooth upgrade process and continued robust domain data isolation. The notes emphasize validating domain policies and customizations post-upgrade and testing in non-production environments prior to production deployment. Show full answer Show less ## Key Features * **Post-Production Domain Separation Activation Utility (Yokohama):** Enables activation of domain separation on live environments with guided setup. * **Domain Management Enhancements (Zurich):** Domain Admins can delete entities by domain to optimize storage. Domain table updates are processed sequentially in batch jobs, improving update reliability and notifications. * **AI Agent for Domain Visibility Management (Australia):** Facilitates natural language conversations to query, validate, and modify domain visibility, streamlining multi-step administration workflows. * **Process Override Tracking Dashboard (Australia):** System and domain admins can monitor process overrides impacted by global upgrades with filtering and API integration options. * **Performance Improvements (Australia):** Domain visibility queries now execute on average under one second, significantly benefiting large MSP environments managing thousands of domains. * **Brazil Release Highlights:** Enables strict customer data isolation across multiple domains or tenants, with domain-aware access controls at record and field levels, centralized policy configuration, and support for complex multi-tenant and MSP deployments. ## Key Changes and Considerations * **Dot-Walk Scoping Bypass Compliance (Australia):** Customers using dot-walk queries on domain-separated tables should review customizations post-upgrade for compliance. * **Java 21 Runtime Support (Australia):** Domain Separation is updated for Java 21 runtime compatibility with deprecated APIs removed; no customer action required. * **Validation After Upgrade:** Domain separation policies may require adjustment to ensure consistent enforcement following upgrade. ## Activation and Requirements * Domain Separation is activated via the `com.glide.domain.activationutility` plugin across all releases. * After activation, configure domains, policies, and cross-domain restrictions through the Domain Separation administration console. * Assign appropriate user roles such as Domain Separation Admin and Domain Policy Admin for domain management. * Use modern browsers (latest Chrome, Firefox, Safari) with JavaScript enabled; Internet Explorer is unsupported. ## Accessibility and Localization * All UI elements comply with WCAG 2.1 Level AA standards, supporting keyboard navigation and screen readers (JAWS, NVDA) with proper ARIA labeling. * User-facing strings are localized in multiple languages including English, French, German, Spanish, Italian, Japanese, Portuguese, Simplified and Traditional Chinese, and Korean. ## What Customers Can Expect * Improved domain data isolation ensuring compliance with strict privacy requirements through configurable, auditable policies. * Enhanced administrative capabilities leveraging AI-driven visibility management and streamlined domain operations. * Faster domain visibility queries, scalable for large multi-domain MSP environments. * Comprehensive monitoring and control of process overrides affected by upgrades, reducing operational risks. * Support for complex deployment scenarios including multi-tenant MSPs and reseller platforms, ensuring predictable and secure domain separation. Consolidated page of all release notes for Domain Separation from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Domain Separation release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Domain Separation to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-domainseparation-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Upgrade information : Before upgrading to this release, review the product documentation for any breaking changes or upgrade considerations specific to your current version. Test upgrades in a non-production instance first to ensure compatibility with your domain policies and customizations. Domain separation policies may require validation or adjustment after upgrade to ensure continued enforcement. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Domain Separation. {#dfrn3-domainseparation-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | [Post-Production Domain Separation Activation Utility](https://www.servicenow.com/docs/access?context=post-prod-domain-sep-utility&family=yokohama&ft:locale=en-US) : Begin using domain separation on a live environment with the guided Post-Production Domain Separation Activation Utility. | | Zurich | [\[Placeholder link text to key delete-by-domain\]](https://www.servicenow.com/docs/access?context=delete-by-domain&family=zurich&ft:locale=en-US) : Domain Admins may now delete by domain to efficiently manage domains and reduce storage overhead. The tool also includes data recovery and retention, enabling rollbacks and retention policy setting. [\[Placeholder link text to key domain-job-manger\]](https://www.servicenow.com/docs/access?context=domain-job-manger&family=zurich&ft:locale=en-US) : Changes to the domain table are now queued sequentially and batched into a single background job. This helps simplify domain table updates. Users are notified when a job needs to be delayed as well when a job needs to start. | | Australia | [AI Agent for Domain Visibility Management](https://www.servicenow.com/docs/access?context=domain-sep-aia&family=australia&ft:locale=en-US) : Use the new AI agent to manage domain visibility through natural language conversations. Domain administrators can ask the agent to query visibility by user, validate that visibility is not redundant or oversized, and take direct actions to add or remove visibility settings. The agent supports end-to-end workflows so administrators can complete multistage visibility management tasks without leaving the conversational interface. Install the Domain Separation AI Agent plugin to enable this capability. [Global Domain Upgraded Process Overrides Report](https://www.servicenow.com/docs/access?context=t_view-upgraded-overriden-domains&family=australia&ft:locale=en-US) : System and domain administrators can now track and review process overrides that are affected by global process upgrades. A new admin dashboard provides a comprehensive list of impacted overrides with filtering and sorting by date and process type. Use the scriptable API to build custom integrations or automations on top of the override tracking data. [Domain Visibility Performance Improvements for Large MSPs](https://www.servicenow.com/docs/access?context=t_ViewDomainRelationships&family=australia&ft:locale=en-US) : Domain visibility queries now complete in under one second on average --- a 70% reduction from the previous 3.2 second average for large instances. A new query optimization replaces multiple OR conditions with a single IN clause on the domain ID for instances that exceed the configured domain collection size threshold. All 785 Domain Separation customers benefit from faster queries, with the greatest impact for the 20 customers operating 10,000 or more domains. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Domain Separation features. {#dfrn3-domainseparation-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Dot-Walk Scoping Bypass Compliance (DIRS0000335) : Domain Separation has been updated to comply with the platform-wide dot-walk scoping bypass directive (DIRS0000335). Customers who have customizations involving dot-walk queries on domain-separated tables should review their configurations after upgrading. Java 21 Runtime Support : Domain Separation has been validated and updated to run on the Java 21 runtime introduced in the Australia release. Deprecated Java APIs have been removed from the Domain Separation codebase. No action is required for customers --- this update is included automatically with the Australia upgrade. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Domain Separation features or functionality were removed. {#dfrn3-domainseparation-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Domain Separation features or functionality were deprecated. {#dfrn3-domainseparation-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Domain Separation. {#dfrn3-domainseparation-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | Activation information : Domain Separation is a ServiceNow AI Platform feature that is available with activation of the com.glide.domain.activation_utility. For details, see [Domain separation plugin](https://www.servicenow.com/docs/access?context=domain-sep-plugin&family=yokohama&ft:locale=en-US). Important: Domain Separation is available in ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Domain Separation is a ServiceNow AI Platform feature that is available with activation of the com.glide.domain.activation_utility. For details, see [Domain separation plugin](https://www.servicenow.com/docs/access?context=domain-sep-plugin&family=zurich&ft:locale=en-US). | | Australia | Activation information : Domain Separation is a ServiceNow AI Platform feature available with activation of the `com.glide.domain.activation_utility` plugin. For details, see [Domain separation plugin](https://www.servicenow.com/docs/access?context=domain-sep-plugin&family=australia&ft:locale=en-US). | | Brazil | Activation information : Domain Separation is a ServiceNow AI Platform feature available with activation of the com.glide.domain.activation_utility plugin. Upon activation, navigate to the Domain Separation administration console to configure domains, policies, and cross-domain access restrictions for your environment. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Additional requirements : * Appropriate user roles assigned: Domain Separation Admin, Domain Policy Admin, and other role-based permissions for domain management and configuration. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Browser requirements : For optimal performance with Domain Separation features, use the latest release of Chrome, Firefox, or Safari. Internet Explorer is not supported. Modern browsers with JavaScript enabled are required for all administrative and policy configuration interfaces. | [ ] ## Accessibility information Review details on accessibility information for Domain Separation, such as specific requirements or compliance levels. {#dfrn3-domainseparation-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Accessibility information : * All user interface elements in Domain Separation meet WCAG 2.1 Level AA standards for accessibility. The administration console and all configuration workflows are fully navigable by keyboard and compatible with screen readers including JAWS and NVDA. * Screen reader support includes proper ARIA labels for all UI components including domain policy configuration, access control settings, and cross-domain restriction interfaces. * Color contrast ratios meet WCAG AA standards across all features and workflows. * For accessibility questions or to report accessibility issues, contact ServiceNow Support. | [ ] ## Localization information If there are specific localization considerations for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Localization information : All user-facing strings in Domain Separation are localized for supported ServiceNow languages at general availability (GA). Supported languages include English, French, German, Spanish, Italian, Japanese, Portuguese, Chinese (Simplified and Traditional), and Korean. Language packs are installed automatically when the corresponding ServiceNow base system language plugin is active. | [ ] ## Highlight information If there are specific highlight considerations for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | Enable domain separation in live environments by using the Post-Production Domain Separation Activation Utility. See [Domain separation for service providers](https://www.servicenow.com/docs/access?context=domain-sep-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Changes to the domain table are queued sequentially and batched into a single background job. This helps simplify domain table updates. * Domain Admins can delete by domain to efficiently manage domains and reduce storage overhead. See [Domain separation for service providers](https://www.servicenow.com/docs/access?context=domain-sep-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | * Use the new AI agent to manage domain visibility through natural language. Query, validate, add, and remove visibility settings without navigating complex admin interfaces. * System and domain administrators can now review a dedicated dashboard of process overrides that were affected by global process upgrades. Filter and sort overrides by date and process type to prioritize review and take action. * Domain visibility queries now complete in under one second for large instances --- a 70% improvement for MSPs managing thousands of domains and users. See for more information. | | Brazil | * Isolate customer data across multiple domains or tenants to ensure that data accessed by one customer is not visible to another customer, meeting strict data privacy and compliance requirements. * Define domain-aware access control policies that restrict cross-domain visibility and access at the record and field level using security attributes and domain-specific rules. * Monitor and enforce domain boundaries across applications and workflows to prevent accidental or unauthorized cross-domain data access. * Configure domain separation policies centrally and apply them consistently across your platform for predictable and auditable data isolation. * Support complex deployment scenarios including managed service provider (MSP) environments, reseller platforms, and hybrid multi-tenant architectures. See Domain Separation documentation for more information. | [ ]