--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Employee Center Pro release notes for upgrades from Yokohama to Brazil # Combined Employee Center Pro release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Employee Center Pro release notes for upgrades from Yokohama to Brazil This consolidated release notes document assists ServiceNow customers in preparing for upgrades of Employee Center Pro from the Yokohama release family through to the Brazil release. It summarizes new features, changes, activation procedures, and important upgrade tasks across these releases, providing a centralized reference to streamline upgrade planning and implementation. Show full answer Show less ## Key Features * **Portal Performance Optimization (Zurich):** Communicate portal load conditions during heavy usage to maintain user awareness during events or announcements. * **Notifications and Engagement (Zurich):** Add reactions and comments to news articles to enhance employee involvement. * **Integrated Experience and Service Feedback Enhancements (Zurich and Australia):** Flexible admin configuration with new themes, ability to add comments with feedback, review on Feedback Analytics Dashboard, and introduction of granular admin roles for decentralized management. * **ServiceNow Otto Chat Integration (Australia):** Integration with Moveworks AI assistant enables employees to receive conversational support and complete tasks directly within Employee Center and Employee Center Pro. * **Quick Start Tests (Zurich and Australia):** Post-upgrade tests help verify Employee Center Pro functionality, especially important if customizations exist. * **Coral Theme (Zurich):** New default theme for portals and mobile experiences with a modern look and optional dark mode. * **Employee Communication and Engagement Tools (Brazil):** Expanded portal capabilities include content publishing, campaigns, employee communities, multi-channel messaging, and analytics to drive engagement and productivity. * **Now Mobile App Integration:** Enables task management and resource access on mobile devices, with auto-assignment of employee taxonomy for employee content store integration. ## Upgrade and Activation Guidance * **Preparation:** Review and complete pre- and post-upgrade tasks to ensure smooth transition to Brazil release. * **Activation:** Employee Center Pro must be installed by requesting it from the ServiceNow Store for each release (Zurich, Australia, Brazil). * **Security Enhancements (Australia):** Introduction of granular read-only field protections within the AI Platform, preserving backward compatibility while increasing instance security. ## Key Outcomes * Improved portal performance and user experience through optimized themes and notification features. * Enhanced employee engagement via interactive news content, integrated feedback mechanisms, and AI-powered conversational support. * Greater administrative flexibility with decentralized roles for managing feedback and campaigns. * Expanded communication capabilities enabling organizations to run multi-stage, multi-channel campaigns that foster community and collaboration. * Streamlined upgrade process supported by quick start tests and clear activation instructions to minimize disruption. Consolidated page of all release notes for Employee Center Pro from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Employee Center Pro release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Employee Center Pro to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-employeecenterpro-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Upgrade information : The Australia release introduces enhanced protections for read‑only fields across the ServiceNow AI Platform®. These changes include a new "read_only_option" field with granular control levels, including "strict_read_only" and "client_script_modifiable". The changes occur in the back end and maintain backward‑compatible behavior. This update helps strengthen your instance security while preserving the flexibility you need. Refer to [KB2718122](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2718122) for additional technical details on how to identify affected fields and adjust their settings. For more information about granular read-only security options, see [Configuring read-only security options](https://www.servicenow.com/docs/access?context=read-only-option&family=australia&ft:locale=en-US). | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Employee Center Pro. {#dfrn3-employeecenterpro-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Portal performance optimization](https://www.servicenow.com/docs/access?context=ec-load-experience-optimization&family=zurich&ft:locale=en-US) : Communicate information about heavy usage and slower network conditions during high usage scenarios, such as live events and major announcements. [Notifications for Employee Center](https://www.servicenow.com/docs/access?context=notifications-ec&family=zurich&ft:locale=en-US) enhancements : Get the Notifications for Employee Center feature in Content engagement. Add reactions and comments to published news articles to help improve user involvement. [Integrated experience and service feedback](https://www.servicenow.com/docs/access?context=ex-fdback-ovrvw&family=zurich&ft:locale=en-US) : Configure features flexibly as an admin and submit detailed experience feedback as an employee with the Integrated experience and Service feedback enhancements. With the enhancements, you can do the following: * Use new themes for experience feedback. * Add comments in addition to a rating when submitting experience feedback. * Review submitted feedback on the Feedback Analytics Dashboard. [Quick start tests for Employee Center Pro](https://www.servicenow.com/docs/access?context=quick-start-tests-employee-center-pro&family=zurich&ft:locale=en-US) : After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center Pro works as expected. If you customized Employee Center Pro, copy the quick start tests and configure them for your customizations. | | Australia | [Integrated experience and service feedback](https://www.servicenow.com/docs/access?context=ex-fdback-ovrvw&family=australia&ft:locale=en-US) : Add granular admin roles to the Integrated experience and service feedback functionality to decentralize administrative task management. [ServiceNow Otto Chat Integration](https://www.servicenow.com/docs/access?context=moveworks-for-employeecenter&family=australia&ft:locale=en-US) : Empower employees with Moveworks for Employee Center and its AI-powered conversational support. Using the Moveworks embedded AI assistant plugin, your employees can ask questions, get instant answers, and complete tasks end-to-end from Employee Center and Employee Center Pro. [Quick start tests for Employee Center Pro](https://www.servicenow.com/docs/access?context=quick-start-tests-employee-center-pro&family=australia&ft:locale=en-US) : After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center Pro works as expected. If you customized Employee Center Pro, copy the quick start tests and configure them for your customizations. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Employee Center Pro features. {#dfrn3-employeecenterpro-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Employee Center Pro features or functionality were removed. {#dfrn3-employeecenterpro-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Employee Center Pro features or functionality were deprecated. {#dfrn3-employeecenterpro-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Employee Center Pro. {#dfrn3-employeecenterpro-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Install Employee Center Pro by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Employee Center Pro is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Install Employee Center Pro by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Employee Center Pro is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | Activation information : Install Employee Center Pro by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Employee Center Pro we have noted them here. {#dfrn3-employeecenterpro-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Employee Center Pro we have noted them here. {#dfrn3-employeecenterpro-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Employee Center Pro, such as specific requirements or compliance levels. {#dfrn3-employeecenterpro-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Employee Center Pro we have noted them here. {#dfrn3-employeecenterpro-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Employee Center Pro we have noted them here. {#dfrn3-employeecenterpro-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | * Configure features flexibly and submit detailed feedback using enhancements for the Integrated experience and Service feedback. * Get the Notifications in Employee Center feature in Content engagement for improved employee involvement while engaging with news content. * Experience an enhanced performance with improvements to calender widgets, news and events, and publishing communications to browser websites. See [Employee Center Pro](https://www.servicenow.com/docs/access?context=employee-center-pro-landing&family=zurich&ft:locale=en-US) for more information. | | Australia | Add granular admin roles to the Integrated experience and service feedback functionality to decentralize administrative task management. See [Employee Center Pro](https://www.servicenow.com/docs/access?context=employee-center-pro-landing&family=australia&ft:locale=en-US) for more information. | | Brazil | With Employee Center Pro, expand your portal experience beyond service delivery to drive employee engagement and productivity across your organization. * Enable employee communication and engagement tools including content publishing, campaigns, and employee communities. * Empower content managers and admins to create and manage employee communications that reach multiple departments and audiences. * Build multi-stage and multi-channel campaigns to amplify your employee messaging and drive organization-wide initiatives. * Deliver a modern, multi-department employee destination site that keeps your workforce connected and informed. * Measure and optimize the impact of your communications and engagement efforts. * Foster stronger employee connections through community-building and collaborative content sharing. See [Employee Center Pro](https://www.servicenow.com/docs/access?context=employee-center-pro-landing&family=brazil&ft:locale=en-US) for more information. [Now Mobile app](https://www.servicenow.com/docs/access?context=mobile-employee-experience&family=brazil&ft:locale=en-US) : Now Mobile® enables you to manage and create tasks and access other company resources from your mobile device. Use Now Mobile® to install the default taxonomy for the employee content store application. This application auto-assigns the employee taxonomy to the Mobile Employee Service portal (MESP) record. | [ ]