--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Employee Slate for ITSM release notes for upgrades from Yokohama to Brazil # Combined Employee Slate for ITSM release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated November 4, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Consolidated page of all release notes for Employee Slate for ITSM from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Employee Slate for ITSM release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Employee Slate for ITSM to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-employeeslateforitsm-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Employee Slate for ITSM. {#dfrn3-employeeslateforitsm-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Use](https://www.servicenow.com/docs/access?context=use-employee-works-itsm&family=australia&ft:locale=en-US) : * Send email notifications to keep you updated on your walk-in visit. * Send email notifications when a user subscribes to a service to keep them informed of the subscription status. [Tech Lounge services](https://www.servicenow.com/docs/access?context=use-employee-works-itsm&family=australia&ft:locale=en-US) : Join a walk-in queue or book an appointment using the Tech Lounge page. [Conversational assisted booking](https://www.servicenow.com/docs/access?context=use-employee-works-itsm&family=australia&ft:locale=en-US) : Complete a tech lounge appointment booking or reach the walk-up experience by making a request to Otto in natural language. [Viewing outages and maintenance](https://www.servicenow.com/docs/access?context=use-employee-works-itsm&family=australia&ft:locale=en-US) : View active outages and upcoming scheduled maintenance directly on the Employee Slate for ITSM home page. Active outages appear first with a red accent, followed by scheduled maintenance with an amber accent. When no issues are active, the card displays an "All systems operational" state. [Service status page](https://www.servicenow.com/docs/access?context=use-employee-works-itsm&family=australia&ft:locale=en-US) : Open a dedicated Service Status page from the home page card to see an expanded view of all services and a detail page for each affected service. [Ask Otto outage summary](https://www.servicenow.com/docs/access?context=use-employee-works-itsm&family=australia&ft:locale=en-US) : Select the new Ask Otto action on the Service Health banner to open an AI chat that automatically summarizes current active outages, without typing a question. | | Brazil | [Use](https://www.servicenow.com/docs/access?context=use-employee-works-itsm&family=brazil&ft:locale=en-US) : * Send email notifications to keep you updated on your walk-in visit. * Send email notifications when a user subscribes to a service to keep them informed of the subscription status. [Tech Lounge services](https://www.servicenow.com/docs/access?context=use-employee-works-itsm&family=brazil&ft:locale=en-US) : Check tech lounge status, join a walk-in queue, or book an appointment using the Tech Lounge page. [Conversational assisted booking](https://www.servicenow.com/docs/access?context=use-employee-works-itsm&family=brazil&ft:locale=en-US) : Complete a tech lounge appointment booking or reach the walk-up experience by making a request to Otto in natural language. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Employee Slate for ITSM features. {#dfrn3-employeeslateforitsm-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Employee Slate for ITSM features or functionality were removed. {#dfrn3-employeeslateforitsm-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Employee Slate for ITSM features or functionality were deprecated. {#dfrn3-employeeslateforitsm-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Employee Slate for ITSM. {#dfrn3-employeeslateforitsm-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Activation information : Enable Employee Slate for ITSM by setting up Moveworks for Employee Slate and enabling the Employee Slate for ITSM plugin. For more information, see [Configure](https://www.servicenow.com/docs/access?context=configure-employeeworks-itsm&family=australia&ft:locale=en-US). Important: Employee Slate for ITSM is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | Activation information : Employee Slate for ITSM is available with activation of the ITSM Employee Slate for Moveworks plugin. For details, see [Configure](https://www.servicenow.com/docs/access?context=configure-employeeworks-itsm&family=brazil&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Employee Slate for ITSM we have noted them here. {#dfrn3-employeeslateforitsm-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Employee Slate for ITSM we have noted them here. {#dfrn3-employeeslateforitsm-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Employee Slate for ITSM, such as specific requirements or compliance levels. {#dfrn3-employeeslateforitsm-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Employee Slate for ITSM we have noted them here. {#dfrn3-employeeslateforitsm-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Employee Slate for ITSM we have noted them here. {#dfrn3-employeeslateforitsm-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | * See active outages and scheduled maintenance directly on the Employee Slate for ITSM home page, without navigating to a separate page. * Investigate service status in more depth from a dedicated Service Status page. * Ask Otto to summarize current active outages in one select, directly from the home page banner. * Ask natural-language questions about outages -- by service, by outage number, or by date range -- and get a summarized answer with suggested follow-ups. * Check in for a walk-up visit to the tech lounge or schedule an in-person appointment directly from the home page with available time slots. * Ask Otto to request a tech lounge visit in natural language, and get routed to walk-in visit or a booking. See [Employee Slate for ITSM](https://www.servicenow.com/docs/access?context=employee-works-itsm&family=australia&ft:locale=en-US) for more information. | | Brazil | * View active outages and scheduled maintenance directly on the Employee Slate for ITSM home page. * Open a dedicated Service Status page to see an expanded view of all services and a detail page for each affected service. * Ask Otto to summarize current active outages directly from the home page banner. * Check in for a walk-up visit to the tech lounge or schedule an in-person appointment directly from the home page, with live location status and available time slots. * Ask Otto to request a tech lounge visit in natural language, and get routed to self-help or a booking. See [Employee Slate for ITSM](https://www.servicenow.com/docs/access?context=employee-works-itsm&family=brazil&ft:locale=en-US) for more information. | [ ]