--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined EMR Provider Directory Sync Sync release notes for upgrades from Yokohama to Brazil # Combined EMR Provider Directory Sync Sync release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined EMR Provider Directory Sync Sync release notes for upgrades from Yokohama to Brazil This consolidated release notes page aids ServiceNow customers in preparing for upgrades of the EMR Provider Directory Sync Sync application from the Yokohama release family through to Brazil. It summarizes new features, changes, removals, deprecations, activation guidance, and other relevant upgrade information across each release, ensuring a clear understanding of what to expect during the upgrade process. Show full answer Show less ## Key Features * **FHIR Sync Functionality (Introduced in Australia release):** Enables scheduled synchronization with a FHIR R4 server to keep Healthcare Operations organizations, business locations, practitioners, and care-team memberships up to date without manual intervention. * **Import of FHIR Resources:** Imports Organization, Location, Practitioner, and PractitionerRole FHIR resources on a configurable daily schedule, initially via a full load and then delta syncs based on timestamp tracking. * **Monitoring and Troubleshooting:** Each sync run logs details per resource type, including status and processed/skipped counts, using a shared correlation ID for easy tracking and troubleshooting. * **Classification Mechanism:** Uses an editable decision table to classify imported organizations as internal or external business locations. * **Dependencies:** Application requires HL7 FHIR Spoke, Healthcare Operations, and Healthcare and Life Sciences data-model applications. ## Upgrade and Activation Guidance * There are no changes, removals, deprecations, or new features noted between Yokohama and Brazil releases except those introduced earlier (notably in Australia). * Activation involves requesting installation from the ServiceNow Store, with prerequisites including FHIR integration components. * Pre- and post-upgrade tasks should be reviewed and completed as necessary, although no specific tasks are highlighted between Yokohama and Brazil. * No new browser, accessibility, localization, or additional requirements are introduced in these releases. ## What Customers Can Expect ServiceNow customers upgrading the EMR Provider Directory Sync Sync application can expect stable functionality from Yokohama through Brazil with no new updates or removals in the Brazil release. The key value lies in the Australia release's robust FHIR synchronization capabilities, which automate provider directory maintenance and improve data accuracy by importing and classifying key healthcare entities on a scheduled basis. Customers will benefit from streamlined synchronization processes, detailed logging for operational visibility, and the ability to manage imported data classifications effectively. Consolidated page of all release notes for EMR Provider Directory Sync Sync from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family EMR Provider Directory Sync Sync release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading EMR Provider Directory Sync Sync to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-emrproviderdirectorysyncsync-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for EMR Provider Directory Sync Sync. {#dfrn3-emrproviderdirectorysyncsync-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [How the FHIR sync works](https://www.servicenow.com/docs/access?context=hco-fhir-how-it-works&family=australia&ft:locale=en-US) : A scheduled job runs an orchestration subflow that imports the four FHIR resources in dependency order and upserts them into the Healthcare Operations data model, keyed on the FHIR resource ID. [Run the initial load](https://www.servicenow.com/docs/access?context=hco-fhir-run-initial-load&family=australia&ft:locale=en-US) : After the initial full load, each run uses the previous successful run's timestamp as a watermark to import only resources changed since then. [Monitor and troubleshoot FHIR sync runs](https://www.servicenow.com/docs/access?context=hco-fhir-monitor-sync&family=australia&ft:locale=en-US) : Each run records one FHIR Sync Log row per resource type, with status, processed and skipped counts, and a shared correlation ID, so admins can monitor and troubleshoot syncs. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing EMR Provider Directory Sync Sync features. {#dfrn3-emrproviderdirectorysyncsync-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some EMR Provider Directory Sync Sync features or functionality were removed. {#dfrn3-emrproviderdirectorysyncsync-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some EMR Provider Directory Sync Sync features or functionality were deprecated. {#dfrn3-emrproviderdirectorysyncsync-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate EMR Provider Directory Sync Sync. {#dfrn3-emrproviderdirectorysyncsync-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Install EMR Provider Directory Sync by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). This application depends on the HL7 FHIR Spoke and on the Healthcare Operations and Healthcare and Life Sciences data-model applications. For the full list, see [Prerequisites for the FHIR integration](https://www.servicenow.com/docs/access?context=hco-fhir-prerequisites&family=australia&ft:locale=en-US). | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for EMR Provider Directory Sync Sync we have noted them here. {#dfrn3-emrproviderdirectorysyncsync-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for EMR Provider Directory Sync Sync we have noted them here. {#dfrn3-emrproviderdirectorysyncsync-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for EMR Provider Directory Sync Sync, such as specific requirements or compliance levels. {#dfrn3-emrproviderdirectorysyncsync-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for EMR Provider Directory Sync Sync we have noted them here. {#dfrn3-emrproviderdirectorysyncsync-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for EMR Provider Directory Sync Sync we have noted them here. {#dfrn3-emrproviderdirectorysyncsync-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | * Keep Healthcare Operations organizations, business locations, practitioners, and care-team memberships in sync with a FHIR R4 server without manual maintenance. * Import FHIR Organization, Location, Practitioner, and PractitionerRole resources on a configurable daily schedule, with delta syncs after the first full load. * Track every sync run in a FHIR Sync Log, with per-resource status and record counts correlated by run. * Classify imported organizations as internal or external business locations using an editable decision table. See [EMR Provider Directory Sync](https://www.servicenow.com/docs/access?context=hco-fhir-landing&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]