--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Field Service Management for Telecommunication release notes for upgrades from Yokohama to Brazil # Combined Field Service Management for Telecommunication release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Field Service Management for Telecommunication Release Notes for Upgrades from Yokohama to Brazil This consolidated release notes page provides a comprehensive overview of updates for Field Service Management (FSM) for Telecommunication across the Yokohama, Zurich, Australia, and Brazil releases. It is designed to assist ServiceNow customers in preparing for upgrades by summarizing new features, changes, and important activation and upgrade information relevant from Yokohama to Brazil. Show full answer Show less ## Key Features * **Work Order Management via TMF 697 Open API (Zurich release):** Enables managing work orders that support installation, activation, and site assessments for connectivity services. This includes full API operations: POST, PATCH, GET, LIST, and DELETE, enhancing integration and automation capabilities. ## Upgrade Preparation and Activation * **Pre- and Post-Upgrade Tasks:** Customers should review and complete any required tasks before upgrading to Brazil to ensure smooth transition, although no specific changes or updates were noted for the Brazil release. * **Activation Requirements (Zurich release):** The Telecommunications appointment booking feature requires activation of the Telecommunications Open API (com.sntmfapi) and Field Service Management for Telecommunications (com.snfsmt) applications. These must be installed via the ServiceNow Store. * **Availability:** Field Service Management for Telecommunication is available through the ServiceNow Store for installation and activation. ## Changes, Removals, and Deprecations No changes, feature removals, or deprecations were recorded in the releases from Yokohama through Brazil for Field Service Management for Telecommunication. ## Additional Notes * No updates were made across the releases regarding browser requirements, accessibility, localization, or additional requirements. * Highlight information reiterates the ability to manage work orders through the TMF 697 Open API as introduced in the Zurich release. ServiceNow customers upgrading FSM for Telecommunication can expect stability with no feature removals or deprecations between Yokohama and Brazil and enhanced capabilities for work order management introduced in Zurich. Activation steps require attention to installing specific applications via the ServiceNow Store to enable key features. Consolidated page of all release notes for Field Service Management for Telecommunication from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Field Service Management for Telecommunication release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Field Service Management for Telecommunication to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Field Service Management for Telecommunication. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Manage work orders](https://www.servicenow.com/docs/access?context=managing-work-order-telecommunication-service&family=zurich&ft:locale=en-US) : Manage the work orders for field services to support the installation, activation, and site assessments that are needed for connectivity services. This feature supports the POST, PATCH, GET, LIST, and DELETE operations for work orders via the TMF 697 Open API. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Field Service Management for Telecommunication features. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Field Service Management for Telecommunication features or functionality were removed. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Field Service Management for Telecommunication features or functionality were deprecated. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Field Service Management for Telecommunication. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : The Telecommunications appointment booking feature is available with activation of the Telecommunications Open API (com.sn_tmf_api) and Field Service Management for Telecommunications (com.sn_fsmt) applications. Install these applications by requesting them from the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). Important: Field Service Management for Telecommunication is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Field Service Management for Telecommunication we have noted them here. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Field Service Management for Telecommunication we have noted them here. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Field Service Management for Telecommunication, such as specific requirements or compliance levels. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Field Service Management for Telecommunication we have noted them here. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Field Service Management for Telecommunication we have noted them here. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Manage your work order using the TMF 697 Open API. See [Field Service Management for Telecommunications](https://www.servicenow.com/docs/access?context=field-service-management-telecommunications&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]