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sourceDocument: brazil Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil

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    - brazil

ft:locale :

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ft:publication_title :

    - brazil Combined Product Files

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bundleId :

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---

# Combined Identity release notes for upgrades from Yokohama to Brazil

# Combined Identity release notes for upgrades from Yokohama to Brazil {#ariaid-title1}

Release version: Brazil  
Updated October 8, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 9 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Combined Identity release notes for upgrades from Yokohama to Brazil

This consolidated release note page provides ServiceNow customers with all key information about Identity product updates when upgrading from Yokohama to Brazil releases.
It includes new features, changes, deprecations, removals, activation details, and other important upgrade-related information across the Yokohama, Zurich, Australia, and Brazil releases.
This resource helps customers prepare for and manage their Identity upgrade effectively.
Show full answer Show less  

## New Features

* **Access Insights (Yokohama):** Available via ServiceNow Access Analyzer V4 module to gain insights on user role and group entitlements at peer organizational levels.
* **Machine Identity Console (Zurich):** Enables visibility into data integration accounts usage and configuration to improve security decisions.
* **Granular Admin Roles (Australia):** Allows developers and administrators to perform Identity configuration tasks without full admin privileges.
* **Brazil Release:** No new features introduced beyond prior releases.

## Changes

* **Access Analyzer Role Assignment (Yokohama):** Users need the accessanalyzeradmin role for administration access.
* **Access Analyzer Enhancements (Zurich):** Security data filters now display Applied or Undefined status; ACLs support new reference-controlled criteria.
* **Coral Theme (Zurich \& Brazil):** Coral is the new default theme for portals, web, and mobile with Next Experience or Core UI enabled, offering a fresh, brand-neutral look with optional dark mode.
* **Role Masking for AI Agents (Australia \& Brazil):** Limits inherited roles during AI agent and agentic workflow execution, enhancing security by restricting privileges and reducing unintended actions.
* **User Management Enhancements (Australia):** Includes AI user configuration via Identity type dropdown, aiuseradmin role for AI user lifecycle management, identity sub-type categorization, and user-preferred date/time formats.
* **Federated ID Enhancements (Australia \& Brazil):** Facilitates unique role identification across instances; Brazil adds flexibility to use any unique field, not just User ID, for federated ID criteria.
* **Machine Identity Console Dashboard (Zurich):** Added Inbound API Integration Usage dashboard to monitor requesters and API call statistics.
* **Scripting Governance Tool (Zurich):** Improved management of user permissions for scripting on the ServiceNow AI Platform.
* **Conditional Script Writer Group Restriction (Brazil):** Prevents selection of this group as an assignment group on task or incident records to avoid misuse in operational assignments.

## Deprecations and Removals

* **User Registration Request Plugin (Brazil):** Marked for future deprecation; it will be hidden and disabled on new instances but remains supported for now.
* No other features or functionalities were removed or deprecated between Yokohama and Brazil releases.

## Activation and Requirements

Identity is active by default on ServiceNow AI Platform across all releases from Yokohama through Brazil. No additional activation steps or browser requirements were introduced in this upgrade.

## Accessibility and Localization

The Coral theme introduced in Zurich and continuing in Brazil enhances accessibility with brand-neutral visuals and optional dark mode for portal, web, and mobile experiences. No other specific accessibility or localization changes were noted.

## Practical Benefits for ServiceNow Customers

* Improved security and governance through role masking and machine identity insights.
* Enhanced user and AI agent management with dedicated roles and identity categorization.
* Simplified upgrade preparation with consolidated release notes across multiple releases.
* Modernized user experience with the Coral theme supporting accessibility and branding neutrality.
* Better federated identity management across instances for consistent role tracking.
* Governance improvements by restricting sensitive groups from operational assignments.
* Ongoing support for core Identity features with clear deprecation timelines for plugins.  
Consolidated page of all release notes for Identity from Yokohama to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Identity release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Identity to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-identity-summary__entry__2}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## New features

Between your current release family and Brazil, new features were introduced for Identity.  
{#dfrn3-identity-summary__entry__12}

| Release | Release notes |
|-|-|
| Yokohama | [Access Insights](https://www.servicenow.com/docs/access?context=access-insights&family=yokohama&ft:locale=en-US) :   Use the Access Insights module in the ServiceNow® Access Analyzer V4 tool to get access insights about role or group entitlements that are assigned to the user at a peer-level (meaning at the same organization, department, and Manager), while comparing the user access. Important: Access Insights (Access Analyzer V4) is available in the ServiceNow Store. For more information, visit ServiceNow Store. |
| Zurich | [Machine Identity Console](https://www.servicenow.com/docs/access?context=machine-identity-console&family=zurich&ft:locale=en-US) :   Use the Machine Identity Console to see what data integration accounts are accessing and how they're configured. This console helps you make smarter security decisions about setting up these accounts. |
| Australia | [Granular admin roles](https://www.servicenow.com/docs/access?context=granular-admin-roles&family=australia&ft:locale=en-US) :   The granular admin role enables developers and administrators to complete administrative configuration tasks for Identity without requiring the full admin role. |
| Brazil | No updates for this release. |
[ ]

## Changes

Between your current release family and Brazil, some changes were made to existing Identity features.  
{#dfrn3-identity-summary__entry__22}

| Release | Release notes |
|-|-|
| Yokohama | [Access Analyzer](https://www.servicenow.com/docs/access?context=access-analyzer&family=yokohama&ft:locale=en-US) :   Assign the <kbd class="ph userinput">access_analyzer_admin</kbd> role to the users to access and administer the Access Analyzer. |
| Zurich | [Access analyzer](https://www.servicenow.com/docs/access?context=access-analyzer&family=zurich&ft:locale=en-US) :   Display the Security data filter that is in the Applied or Undefined status in the Access Analyzer results. Access Analyzer also supports the new criteria in ACLs that is controlled by reference. Important: Access Analyzer is available in the ServiceNow Store. For more information, visit [ServiceNow Store](https://store.servicenow.com/store). Coral theme :   Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. |
| Australia | [Role masking in Now Assist AI agents](https://www.servicenow.com/docs/access?context=aia-role-masking&family=australia&ft:locale=en-US) :   Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. [User management enhancements](https://www.servicenow.com/docs/access?context=t_CreateAUser&family=australia&ft:locale=en-US) :   User management enhancements: * Configure AI agents or AI users by selecting the <kbd class="ph userinput">AI</kbd> option from the Identity type drop-down menu. * Use the ai_user_admin role for creating, editing, and role management of AI users. Use this role to view, create, edit, assign roles to, and delete users with the identity type as <kbd class="ph userinput">AI</kbd>. * Use the Identity sub-type field to categorize the identity type while creating a user. * Use the new date and time formats based on the user's preference while creating users. [Federated ID](https://www.servicenow.com/docs/access?context=federated-id&family=australia&ft:locale=en-US) :   Use Federated ID to uniquely identify roles across multiple instances. Federated ID provides a unique identifier for roles, making it easier to manage and track them across instances. [Machine Identity Console](https://www.servicenow.com/docs/access?context=machine-identity-console&family=australia&ft:locale=en-US) :   View the Inbound API Integration Usage dashboard under the Machine Identity Console's Unique API calls page to access statistics for requesters and their API calls. [Scripting Governance Tool](https://www.servicenow.com/docs/access?context=scripting-governance&family=australia&ft:locale=en-US) :   Manage user permissions for scripting on the ServiceNow AI Platform from the enhanced scripting governance tool. |
| Brazil | [Role masking in Now Assist AI agents](https://www.servicenow.com/docs/access?context=role-masking&family=brazil&ft:locale=en-US) :   Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. [Restrict the Conditional Script Writer group from assignment group selection on Scripting Governance Tool](https://www.servicenow.com/docs/access?context=explore-sgt&family=brazil&ft:locale=en-US) :   The Conditional Script Writer group can no longer be selected as the assignment group on any task or incident based --- through the user interface with the base system configuration. [Federated ID](https://www.servicenow.com/docs/access?context=federated-id&family=brazil&ft:locale=en-US) :   Choose any unique field --- not just User ID --- as the identifier in a federated ID criteria for the User table, as long as the criteria includes at least one unique field for generating federated ID. |
[ ]

## Removed

Between your current release family and Brazil, some Identity features or functionality were removed.  
{#dfrn3-identity-summary__entry__32}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Brazil, some Identity features or functionality were deprecated.  
{#dfrn3-identity-summary__entry__42}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | [User Registration Request plugin](https://www.servicenow.com/docs/access?context=c_UserRegistration&family=brazil&ft:locale=en-US) :   Starting with the Brazil release, User Registration Request plugin (com.snc.user_registration) is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. |
[ ]

## Activation information

Review information on how to activate Identity.  
{#dfrn3-identity-summary__entry__52}

| Release | Release notes |
|-|-|
| Yokohama | Activation information :   Identity is a ServiceNow AI Platform product that is active by default. |
| Zurich | Activation information :   Identity is a ServiceNow AI Platform product that is active by default. |
| Australia | Activation information :   Identity is a ServiceNow AI Platform product that is active by default. |
| Brazil | Activation information :   Identity is a ServiceNow AI Platform product that is active by default. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Identity we have noted them here.  
{#dfrn3-identity-summary__entry__62}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Identity we have noted them here.  
{#dfrn3-identity-summary__entry__72}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Identity, such as specific requirements or compliance levels.  
{#dfrn3-identity-summary__entry__82}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | Accessibility information : Coral theme :   Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. |
| Brazil | Accessibility information : Coral theme :   Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. |
[ ]

## Localization information

If there are specific localization considerations for Identity we have noted them here.  
{#dfrn3-identity-summary__entry__92}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Identity we have noted them here.  
{#dfrn3-identity-summary__entry__102}

| Release | Release notes |
|-|-|
| Yokohama | [Yokohama Patch 11](https://www.servicenow.com/docs/access?context=yokohama-patch-11&family=yokohama&ft:locale=en-US) * Configure AI Agents or AI users by selecting the <kbd class="ph userinput">AI</kbd> option from the Identity drop-down menu. * Use the <kbd class="ph userinput">ai_user_admin</kbd> role for creating, editing, and role management of AI users. Using the role you can view, create, edit, assign roles to, and delete users with the identity type as <kbd class="ph userinput">AI</kbd>. * Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. To learn more, see [Role masking](https://www.servicenow.com/docs/access?context=aia-role-masking&family=yokohama&ft:locale=en-US). [Yokohama Patch 10](https://www.servicenow.com/docs/access?context=yokohama-patch-10&family=yokohama&ft:locale=en-US) * Use Federated ID to uniquely identify roles across multiple instances. Federated ID provides a unique identifier for roles, making it easier to manage and track them across instances. To know more, see [Exploring Federated ID](https://www.servicenow.com/docs/access?context=federated-id&family=yokohama&ft:locale=en-US). Yokohama * Use the Access Insights module in the ServiceNow® Access Analyzer V4 tool to get access insights of your users, while comparing the user access. * Assign the <kbd class="ph userinput">access_analyzer_admin</kbd> role to the users to access and administer the Access Analyzer. See [Identity](https://www.servicenow.com/docs/access?context=identity-landing&family=yokohama&ft:locale=en-US) for more information. |
| Zurich | [Zurich Patch 4](https://www.servicenow.com/docs/access?context=zurich-patch-4&family=zurich&ft:locale=en-US) * Configure AI Agents or AI users by selecting the <kbd class="ph userinput">AI</kbd> option from the Identity type drop-down menu. * Use the <kbd class="ph userinput">ai_user_admin</kbd> role for creating, editing, and role management of AI users. Using the role you can view, create, edit, assign roles to, and delete users with the identity type as <kbd class="ph userinput">AI</kbd>. * Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. To learn more, see [Role masking](https://www.servicenow.com/docs/access?context=aia-role-masking&family=zurich&ft:locale=en-US). * Access Analyzer v.6 supports agentic workflows and AI agents in the Analyze Permissions feature. Important: Access Analyzer is available in the ServiceNow Store. For more information, visit [ServiceNow Store](https://store.servicenow.com/store). * Use Federated ID to uniquely identify roles across multiple instances. Federated ID provides a unique identifier for roles, making it easier to manage and track them across instances. To know more, see [Explore Federated ID](https://www.servicenow.com/docs/access?context=federated-id&family=zurich&ft:locale=en-US). * View the Inbound API Integration Usage dashboard under the Machine Identity Console's Unique API calls page to access statistics for requestors and their API calls. To know more, see [Metrics](https://www.servicenow.com/docs/access?context=machine-identity-metrics&family=zurich&ft:locale=en-US) and [View dashboard](https://www.servicenow.com/docs/access?context=view-inbound-api-integration-usage-dashboard&family=zurich&ft:locale=en-US). Zurich * Manage your non-human identities (NHIs) using the Machine Identity Console. * Support security data filter functionality in Applied or Undefined status and Controlled by Refs functionality during access control list (ACL) query. Important: Access Analyzer is available in the ServiceNow Store. For more information, visit [ServiceNow Store](https://store.servicenow.com/store). See [Identity](https://www.servicenow.com/docs/access?context=identity-landing&family=zurich&ft:locale=en-US) for more information. |
| Australia | [Australia Patch 3](https://www.servicenow.com/docs/access?context=australia-patch-3&family=australia&ft:locale=en-US) [Role Masking enhancement](https://www.servicenow.com/docs/access?context=role-masking&family=australia&ft:locale=en-US) :   Dynamic role addition: Add multiple roles to an AI agent's role masking configuration as individual records, rather than as a single delimited list. Each role you add through the embedded list on the Agent Access Role Configuration form creates a record in the Agent Access Role Mapping table. Australia * Use the granular roles to complete administrative configuration tasks for Identity without requiring the full admin role. * Configure AI Agents or AI users by selecting the <kbd class="ph userinput">AI</kbd> option from the Identity type drop-down menu. * Use the ai_user_admin role for creating, editing, and role management of AI users. Using the role you can view, create, edit, assign roles to, and delete users with the identity type as <kbd class="ph userinput">AI</kbd>. * Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. See [Identity](https://www.servicenow.com/docs/access?context=identity-landing&family=australia&ft:locale=en-US) for more information. |
| Brazil | * Choose any unique field --- not just User ID --- as the identifier in a federated ID criteria for the User table, as long as the criteria includes at least one unique field for generating federated ID. * Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. * Prevent the Conditional Script Writer group from being selected as the assignment group on task-based records, so the permission-only group is no longer used for operational assignment target. See [Identity](https://www.servicenow.com/docs/access?context=identity-landing&family=brazil&ft:locale=en-US) for more information. |
[ ]


