--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Industrial Connected Workforce Core release notes for upgrades from Yokohama to Brazil # Combined Industrial Connected Workforce Core release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Industrial Connected Workforce Core Release Notes for Upgrades from Yokohama to Brazil This consolidated release note page provides a comprehensive summary of the Industrial Connected Workforce (ICW) Core updates and features introduced across releases from Yokohama through Brazil. It is designed to help ServiceNow customers prepare for upgrades by outlining new features, changes, removals, deprecations, and activation information relevant to ICW Core. Notably, the Brazil release itself does not introduce new updates but consolidates prior enhancements primarily from the Australia release. Show full answer Show less ## Key Features Introduced (Primarily in Australia Release) * **Safety and Knowledge Context on Actions:** Users can view the required Lock Out Tag Out (LOTO) level, line status, and related knowledge articles directly within an action, improving safety and context during task execution. * **Self-Assignment for Unassigned Actions:** Users with the `actionuser` role can claim unassigned actions themselves without supervisor intervention, streamlining task ownership. * **ServiceNow AI Platform Tiers:** Introduction of three AI licensing tiers---Foundation, Advanced, and Prime---offering scalable AI capabilities from basic insights to autonomous workflows within ICW applications. * **Contextualize External Documents:** Ability to link and explain relevance of external documents to deviations, enhancing situational understanding. * **Action Plan Creation:** Generate structured action plans to resolve deviations using relevant documentation, facilitating coordinated issue resolution. * **Vertical Navigation for Functional Locations:** Improved browsing of equipment hierarchies and functional locations via vertical navigation panels and breadcrumb trails within the Digital Factory Workspace, enhancing navigation efficiency. * **Industrial Connected Workforce Core Data Centralization:** Centralizes critical industrial entities---organizations, equipment, functional locations, calendars, workers---into a unified data layer to eliminate silos and ensure consistency across ICW applications. * **Structural Enhancements:** Enhanced digital models for organizational units, asset hierarchies, shift calendars, and worker attributes support multiple ICW plugins and reduce configuration duplication. * **Automation and Archival:** Automated archival of inactive Action, Deviation, and root cause analysis records after a configurable retention period (default 24 months), helping reduce data clutter and maintain compliance. * **User Experience and Usability:** Configurable contextual sidebars provide quick access to assistance, recommendations, related actions, and attachments, customizable by administrators and users. * **Roles and Permission Framework:** Expanded role structures with refined permission inheritance improve governance and simplify administration of actions, deviations, RCAs, and knowledge. ## Activation and Installation The ICW Core plugin is installed automatically when the Industrial Connected Workforce Mobile Experience is installed as part of the ICW Foundational SKU. Customers can request ICW Mobile from the ServiceNow Store, where additional apps and version history information are available. ## Changes, Removals, and Deprecations No changes, removals, or deprecations were introduced in the releases from Yokohama through Brazil, indicating stability and continuity for existing ICW Core functionality. ## Additional Considerations * **Browser, Accessibility, Localization:** No updates or changes were noted across these areas from Yokohama to Brazil. * **Performance and Integration Enhancements:** Prior releases improved system responsiveness with faster load times, expanded workflow orchestration for cross-application task synchronization, and enhanced interoperability across ICW suite applications. ## Practical Benefits for ServiceNow Customers * Centralized and consistent industrial data management reduces duplication and improves operational accuracy. * Enhanced navigation and contextual information reduce time spent on locating relevant equipment and knowledge during industrial tasks. * Self-assignment and AI-driven action planning accelerate issue resolution and worker productivity. * Automated archival supports compliance and keeps the system performant by managing data lifecycle. * Expanded role and permission controls simplify governance and reduce administrative overhead. Consolidated page of all release notes for Industrial Connected Workforce Core from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Industrial Connected Workforce Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Industrial Connected Workforce Core to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-industrialconnectedworkforcecore-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Industrial Connected Workforce Core. {#dfrn3-industrialconnectedworkforcecore-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Safety and knowledge context on actions](https://www.servicenow.com/docs/access?context=industrial-action-management&family=australia&ft:locale=en-US) : See the required LOTO(TO) level, line status, and a related knowledge article directly on an action. When these fields are populated, the LOTO(TO) level and line status appear as highlighted values in the action header, and the knowledge article is available from the recommendations sidebar during execution. [Self-assignment for unassigned actions](https://www.servicenow.com/docs/access?context=action-form&family=australia&ft:locale=en-US) : Claim an unassigned action without waiting for a supervisor to assign it. Users with the action_user role can now assign any unassigned action to themselves, but can't reassign an action that's already assigned to another user. [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&family=australia&ft:locale=en-US) : The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available: * Foundation: AI basics to deliver insights * Advanced: AI to boost productivity across relevant use cases * Prime: Act autonomously with all AI assets, and create your own Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. [Explore](https://www.servicenow.com/docs/access?context=exploring-ai-enhanced-ra-icw&family=australia&ft:locale=en-US) : Contextualize an external document to get an explanation of why the document is relevant to the selected deviation. For more information, see [Contextualize an external document](https://www.servicenow.com/docs/access?context=use-ai-enhanced-ra-icw&family=australia&ft:locale=en-US).Create an action plan to help resolve your ICW deviation using relevant documentation. For more information, see [Generate an action plan to resolve an ICW deviation](https://www.servicenow.com/docs/access?context=generate-action-plan-ai-enhanced-ra-icw&family=australia&ft:locale=en-US). [Vertical navigation for Functional Location](https://www.servicenow.com/docs/access?context=functional-location-vertical-navigation&family=australia&ft:locale=en-US) : Browse the equipment hierarchy and switch between functional locations using a vertical navigation panel in the Digital Factory Workspace.Use the breadcrumb trail to track your place in the equipment model and open a different functional location without losing context. [Industrial Connected Workforce Core](https://www.servicenow.com/docs/access?context=industrial-connected-workforce-core-landing-page&family=australia&ft:locale=en-US) : Centralize all critical industrial entities like organizations, equipment, functional locations, calendars, and workers into a single authoritative data layer to eliminate data silos and drive consistency across your operations.ICW Core enables consistency across all ICW applications and eliminates data duplication. ICW Pro plugin (app-icw-analytics) uses this unified structure to provide advanced reporting and analytics across plants, production lines, and maintenance groups. [Structural Enhancements](https://www.servicenow.com/docs/access?context=configuring-icw-core&family=australia&ft:locale=en-US) : Align your operational data and execution by using enhanced digital models for organizational units, asset hierarchies, shift calendars, and worker attributes.These models support the standards plugin (app-icw-std), guided tasks plugin (app-icw-igt), deviations, and actions and reduce configuration duplication across sites. [Automation \& Archival](https://www.servicenow.com/docs/access?context=archive-rules-icw&family=australia&ft:locale=en-US) : Reduce data clutter and maintain compliance by automating the archival of Action, Deviation, and root cause analysis (RCA) records after inactivity.Default retention period of 24 months, configurable via system properties.Administrative controls to activate or deactivate archival rules. [User Experience \& Usability](https://www.servicenow.com/docs/access?context=configure-contextual-sidebar&family=australia&ft:locale=en-US) : Access assistance, recommendations, related actions, and attachments through a configurable contextual sidebar to streamline your daily workflows.Administrator-controlled visibility options and personalized user preferences. [Roles and Permission Framework](https://www.servicenow.com/docs/access?context=components-installed-with-icw&family=australia&ft:locale=en-US) : Simplify administration and improve governance by using the expanded ICW role structure, which includes domain‑specific expert and user roles for actions, deviations, RCAs, and knowledge.Permission inheritance is refined across operational workflows and content types to simplify administration and improve governance. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Industrial Connected Workforce Core features. {#dfrn3-industrialconnectedworkforcecore-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Industrial Connected Workforce Core features or functionality were removed. {#dfrn3-industrialconnectedworkforcecore-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Industrial Connected Workforce Core features or functionality were deprecated. {#dfrn3-industrialconnectedworkforcecore-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Industrial Connected Workforce Core. {#dfrn3-industrialconnectedworkforcecore-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Activation information : ICW Core is automatically installed when you install Industrial Connected Workforce Mobile Experience as part of the ICW Foundational SKU. You can request ICW Mobile from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Note: ICW Core is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Industrial Connected Workforce Core we have noted them here. {#dfrn3-industrialconnectedworkforcecore-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Industrial Connected Workforce Core we have noted them here. {#dfrn3-industrialconnectedworkforcecore-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Industrial Connected Workforce Core, such as specific requirements or compliance levels. {#dfrn3-industrialconnectedworkforcecore-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Industrial Connected Workforce Core we have noted them here. {#dfrn3-industrialconnectedworkforcecore-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Industrial Connected Workforce Core we have noted them here. {#dfrn3-industrialconnectedworkforcecore-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | * Navigate the equipment model faster in the Digital Factory Workspace using vertical navigation and a breadcrumb trail to move between functional locations. * Use the AI Enhanced recommended actions for Industrial Connected Workforce (ICW) feature to access external sources related to a deviation and review why the document is relevant to the incident. * Use the action plan skill available with AI Enhanced recommended actions for Industrial Connected Workforce (ICW) to create and organize resolution action items related to deviation. * Standardize your industrial data across equipment hierarchies, functional locations, calendars, and workforce structures to drive operational consistency. * Strengthen governance of industrial task records, worker skills, and operational compliance across your organization. * Accelerate cross-application task creation and record synchronization with expanded workflow orchestration. * Improve system responsiveness with performance optimizations that reduce load times and increase record processing throughput. * Enhance interoperability across the ICW suite applications with improved integration capabilities for downstream applications. See [ICW Core](https://www.servicenow.com/docs/access?context=industrial-connected-workforce-core-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]