--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Intelligent approvals release notes for upgrades from Yokohama to Brazil # Combined Intelligent approvals release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Intelligent Approvals Release Notes for Upgrades from Yokohama to Brazil This consolidated release notes page provides ServiceNow customers with a comprehensive view of the Intelligent Approvals enhancements, changes, and important upgrade information spanning from the Yokohama release family through to the Brazil release. Its purpose is to assist customers in preparing for their upgrades by summarizing relevant updates, new features, activation instructions, and other key considerations across these releases. Show full answer Show less ## New Features * **Create Intelligent Approvals from KB Articles:** ServiceNow now enables the creation of intelligent approvals directly from Knowledge Base (KB) articles. The system monitors the KB article's status and automatically deactivates the approval if the article becomes outdated or retired, ensuring approval processes remain current. * **Create Intelligent Approvals from Conversations:** Users can generate intelligent approvals directly from interactions in the ServiceNow Otto® chat interface, streamlining approval initiation from conversational contexts. * **Automate Approval Decisions via Policy Documents:** Brazil introduces the ability to automate approval decisions by uploading policy documents. These documents serve as the source of truth and are translated into AI-generated approval rules, reducing the time and effort required to develop and deploy approval automation. ## Changes, Removals, and Deprecations There were no reported changes, removals, or deprecations in Intelligent Approvals functionality between Yokohama and Brazil releases. This stability ensures existing features continue to operate as expected during the upgrade. ## Activation and Installation To activate Intelligent Approvals in the Brazil release, customers must request the application through the ServiceNow Store. The store also provides access to all available apps and submission processes for requests. For comprehensive release note history across all apps, customers can consult the ServiceNow Store version history. ## Additional Considerations * **Pre- and Post-Upgrade Tasks:** Customers should review and complete any required pre- and post-upgrade tasks relevant to Intelligent Approvals to ensure a smooth transition. * **Requirements and Compatibility:** There are no new additional requirements, browser-specific requirements, accessibility updates, or localization considerations introduced between Yokohama and Brazil releases. * **Highlights:** The Brazil release emphasizes intelligent automation of approval workflows through AI and policy document integration to enhance operational efficiency. Consolidated page of all release notes for Intelligent approvals from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Intelligent approvals release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Intelligent approvals to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-intelligentapprovals-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Intelligent approvals. {#dfrn3-intelligentapprovals-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | [Create an intelligent approval from a KB article](https://www.servicenow.com/docs/access?context=create-an-intelligent-approval-from-a-kb-article&family=brazil&ft:locale=en-US) : Use a KB article to create an intelligent approval. Have the system monitor the current state of the KB article and deactivate the intelligent approval when it is out of date or retired. [Create an intelligent approval from a conversation](https://www.servicenow.com/docs/access?context=create-an-intelligent-approval&family=brazil&ft:locale=en-US) : Create an intelligent approval from the ServiceNow Otto® chat interface. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Intelligent approvals features. {#dfrn3-intelligentapprovals-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Intelligent approvals features or functionality were removed. {#dfrn3-intelligentapprovals-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Intelligent approvals features or functionality were deprecated. {#dfrn3-intelligentapprovals-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Intelligent approvals. {#dfrn3-intelligentapprovals-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Activation information : Install Intelligent approvals by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Intelligent approvals we have noted them here. {#dfrn3-intelligentapprovals-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Intelligent approvals we have noted them here. {#dfrn3-intelligentapprovals-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Intelligent approvals, such as specific requirements or compliance levels. {#dfrn3-intelligentapprovals-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Intelligent approvals we have noted them here. {#dfrn3-intelligentapprovals-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Intelligent approvals we have noted them here. {#dfrn3-intelligentapprovals-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | * Automate approval decisions based on an uploaded policy document. * Reduce development and deployment time of approval automation. * Translate an approval policy document into AI-generated approval rules. * Use a approval policy document as the source of truth. See [Intelligent approvals](https://www.servicenow.com/docs/access?context=intelligent-approvals&family=brazil&ft:locale=en-US) for more information. | [ ]