--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined ITOM MCP Server Console release notes for upgrades from Yokohama to Brazil # Combined ITOM MCP Server Console release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ITOM MCP Server Console release notes for upgrades from Yokohama to Brazil This consolidated release notes document provides ServiceNow customers with a comprehensive view of updates and new features introduced in the ITOM MCP Server Console from the Yokohama release family through to Brazil. It focuses primarily on the Brazil release, as prior releases (Yokohama, Zurich, Australia) had no updates for this product. The document includes guidance on upgrade preparation, activation, and the latest capabilities to enhance IT operations management. Show full answer Show less ## Key Features Introduced in Brazil * **Natural-Language Alert Management:** Users can assign, close, reopen, acknowledge, and annotate alerts directly within the MCP Client using natural-language prompts. This integration reduces tool switching and accelerates incident resolution. * **Bulk Alert Coordination:** The MCP Client supports group actions on multiple related alerts simultaneously, enabling coordinated response during widespread outages by routing alerts and adding investigation notes in a single step. * **Service Dependency and Impact Review:** Customers can assess configuration item (CI) reliability, topology, and incident impact from within the MCP Client using natural-language queries, including monitoring active Service Level Objectives (SLOs) and creating SLOs for CIs that lack them. * **Remediation Suggestions:** The MCP Client offers remediation recommendations based on existing workflows and knowledge base articles, helping users resolve alerts faster without leaving the client interface. Deep links to Service Operations Workspace enable confirmation and execution of remediation actions. * **MID-less Log Ingestion Setup:** Customers can create and manage MID-less log ingestion integrations for Health Log Analytics (HLA) directly through the MCP Client with natural-language commands, streamlining integration setup and credential management without navigating to other UI modules. ## Upgrade and Activation Information Before upgrading to Brazil, customers should review and complete any pre- and post-upgrade tasks as needed. The ITOM MCP Server Console can be activated by requesting installation from the ServiceNow Store. The release notes confirm that no changes or additional requirements, browser specifications, accessibility, or localization updates accompany this release. ## Practical Benefits for ServiceNow Customers * Streamlined alert management within a single interface reduces resolution times and improves operational efficiency. * Enhanced visibility into service dependencies and incident impact supports informed escalation and remediation decisions. * Automated remediation guidance leverages existing knowledge assets to accelerate issue resolution. * Simplified setup and management of log ingestion integrations reduce administrative overhead. ## Additional Context The ITOM MCP Server Console includes capabilities from AIOps, SRM, and LEAP tools, offering a comprehensive operational management experience. For more detailed usage information, customers are encouraged to refer to the ITOM MCP Server documentation and MCP tools resources. Consolidated page of all release notes for ITOM MCP Server Console from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ITOM MCP Server Console release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ITOM MCP Server Console to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-itommcpserverconsole-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for ITOM MCP Server Console. {#dfrn3-itommcpserverconsole-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | [Resolve alerts without leaving your MCP Client](https://www.servicenow.com/docs/access?context=itom-mcp-server-alert-actions&family=brazil&ft:locale=en-US) : Assign, close, reopen, acknowledge, and annotate alerts through natural-language prompts in your MCP Client application, eliminating context switching between tools. This reduces resolution time and keeps you focused on the incident at hand. The tool automatically detects whether your request applies to a single alert or an alert group, so you can coordinate action across multiple related alerts in one request. [Coordinate response to related alerts in your MCP Client](https://www.servicenow.com/docs/access?context=itom-mcp-server-bulk-alert-actions&family=brazil&ft:locale=en-US) : Assign, close, reopen, or acknowledge multiple related alerts as a group in a single request from your MCP Client. When a widespread outage affects several systems, you can route all related alerts to the responsible team and add investigation notes simultaneously. This keeps your response coordinated without repetitive manual work. [Review service dependencies and incident impact in your MCP Client](https://www.servicenow.com/docs/access?context=itom-mcp-server-ci-reliability&family=brazil&ft:locale=en-US) : Assess configuration item (CI) reliability status, topology, and incident impact directly from your MCP Client application through natural-language prompts. Assess which upstream and downstream services are affected by an alert, so your team understands the full scope of impact before escalating or deciding on remediation steps. Create service level objectives (SLOs) for CIs that don't have them yet, and monitor active SLOs and related alerts, all without navigating to the ServiceNow UI. [Get remediation suggestions in your MCP Client](https://www.servicenow.com/docs/access?context=itom-mcp-server-alert-remediation&family=brazil&ft:locale=en-US) : Request a remediation suggestion for an alert through natural-language prompts in your MCP Client application. The tool uses your existing workflows and knowledge base articles to recommend the next step, so you can resolve issues faster without navigating back to the ServiceNow UI. Review the suggestion or follow the deep link back to Service Operations Workspace to confirm and execute the remediation action. [Set up MID-less log ingestion for HLA from your MCP Client](https://www.servicenow.com/docs/access?context=itom-mcp-server-hla-ingest&family=brazil&ft:locale=en-US) : Create and configure MID-less log ingestion integrations for Health Log Analytics directly from your AI-enabled MCP Client application, without navigating to the Integrations Launchpad. Request integration creation, activation, renaming, and token rotation entirely through natural-language prompts. The MCP Client returns all endpoint and credential details needed to configure your collector, eliminating manual UI navigation for integration setup and credential management. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing ITOM MCP Server Console features. {#dfrn3-itommcpserverconsole-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some ITOM MCP Server Console features or functionality were removed. {#dfrn3-itommcpserverconsole-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some ITOM MCP Server Console features or functionality were deprecated. {#dfrn3-itommcpserverconsole-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate ITOM MCP Server Console. {#dfrn3-itommcpserverconsole-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Activation information : Install the ITOM MCP Server Console by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). Note: ITOM MCP Server Console is available in the ServiceNow Store. For details, see the following activation information. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ITOM MCP Server Console we have noted them here. {#dfrn3-itommcpserverconsole-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ITOM MCP Server Console we have noted them here. {#dfrn3-itommcpserverconsole-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ITOM MCP Server Console, such as specific requirements or compliance levels. {#dfrn3-itommcpserverconsole-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ITOM MCP Server Console we have noted them here. {#dfrn3-itommcpserverconsole-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ITOM MCP Server Console we have noted them here. {#dfrn3-itommcpserverconsole-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | * Act on alerts through an AI-enabled MCP Client using natural language. * Assign, close, reopen, or acknowledge alerts in single or bulk actions. * Review the reliability status of a CI, including related incidents, alerts, and SLOs. * Request and execute alert remediation suggestions. * Set up MID-less log ingestion integrations for Health Log Analytics directly from your MCP Client. See [Use the ITOM MCP Server](https://www.servicenow.com/docs/access?context=use-itom-mcp-server&family=brazil&ft:locale=en-US) for more information. The ITOM MCP Server Console includes AIOps, SRM, and LEAP tools. For details on LEAP tools, see [MCP tools](https://www.servicenow.com/docs/access?context=aiops-leap-mcp-server-overview&family=brazil&ft:locale=en-US). | [ ]