--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined ITOM Visibility release notes for upgrades from Yokohama to Brazil # Combined ITOM Visibility release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 19 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ITOM Visibility Release Notes for Upgrades from Yokohama to Brazil This consolidated release notes document provides ServiceNow customers with essential information on ITOM Visibility upgrades from Yokohama through Brazil releases. It covers new features, changes, deprecations, and activation details to help administrators prepare for and effectively manage their upgrade process. The notes also highlight improvements in discovery, service mapping, certificate management, and cloud resource visibility across multiple cloud providers and environments. Show full answer Show less ## Important Upgrade Considerations * 3DES encryption support is planned for removal on MID Servers using SSH-based Discovery, requiring attention before upgrading. * Yokohama Fix Script "Add Explicit Public SNMP Credential" may create unnecessary SNMP credentials; verify and remove if not needed. * Pre- and post-upgrade tasks should be reviewed and completed to ensure smooth transitions. ## Key Features Introduced Between Yokohama and Brazil * **Event Framework for Discovery:** Configures Discovery jobs to use event-based processing, reducing database load. * **Extended Product Discovery:** New patterns enable discovery of NVIDIA GPUs, Microsoft SQL Always On groups, AWS Application Load Balancers, Alibaba Cloud, and more. * **Anomaly Detection in Discovery Schedules:** Machine learning detects unusual discovery behaviors, configurable via Discovery Admin Workspace dashboards. * **Cloud-Based Discovery Scheduling:** Create and manage discovery schedules for AWS, Azure, and GCP from a unified Discovery Admin Workspace. * **Service Graph Connectors:** Enable ingestion of third-party data into the CMDB for cloud environments such as AWS, Azure, GCP, and Chromebook device details. * **AI-Powered Service Mapping:** Automates service map creation and CSDM relationship maintenance using AI agents (available starting Zurich Patch 9 and Australia Patch 2). * **Certificate Inventory and Management Enhancements:** Generate certificate signing requests, automate TLS certificate renewal, and integrate with Keyfactor EJBCA and ACME protocols. * **Kubernetes Visibility Agent (KVA):** Continuous discovery and service mapping for Kubernetes clusters with improved namespace handling and traffic-based application service mapping. * **Tag Governance:** Introduces predefined tag categories for organized and automated resource tagging. * **Discovery Admin Workspace Improvements:** Improved anomaly detection actions, cloud service account access, and discovery schedule monitoring with real-time alerts. * **Coral Theme:** New default portal theme with brand-neutral illustrations and optional dark mode for web and mobile experiences. ## Notable Changes and Enhancements * Limits applied to tag-based Service Mapping to improve performance and control candidate creation. * Renaming of Application Services to Service Instances in navigation and CMDB tables. * Discovery status monitoring job introduced to analyze schedules with no status updates. * Enhanced Discovery and Service Mapping Patterns with additional fields for IBM, Dell, Pure Storage, NetApp, and AWS components. * Security improvements such as disabling credentials over unencrypted HTTP by default to prevent exposure. * Updated names from RHV to oVirt for cloud provider and related credentials and tables. * Automated certificate renewal with customizable renewal windows. * Expanded cloud discovery metrics and visualizations in Discovery Admin Workspace. ## Deprecations * Discovery CLI removed from Pattern Designer Enhancements starting version 3.5.0. * Cloud Discovery Workspace is deprecated starting Zurich release and replaced by Discovery Admin Workspace. ## Activation and Installation ITOM Visibility requires activation of the Discovery (com.snc.discovery) and Service Mapping (com.snc.service-mapping) plugins, both dependent on a valid ITOM Visibility subscription. For full functionality, customers should install out-of-band applications and plugins available in the ServiceNow Store. Installation can also be performed via the ITOM Product Hub for ServiceNow Otto users. ## Additional Information for ServiceNow Customers * Most visibility apps receive monthly or quarterly updates through the ServiceNow Store; customers should monitor the Store for version details and cumulative release notes. * Cryptographic Asset Compliance app enables centralized management and risk assessment of certificates and cloud keys, aiding post-quantum cryptography readiness. * Service Mapping Plus offers multi-source service maps unifying discovery methods with AI-powered automation tools for improved service visibility. * Discovery Admin Workspace supports expanded cloud providers including Alibaba, IBM, OCI, OpenStack, oVirt, and VMware with new dashboards and integration capabilities. * Enhanced security features and automation workflows improve operational efficiency and compliance across discovery and certificate management. Consolidated page of all release notes for ITOM Visibility from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ITOM Visibility release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ITOM Visibility to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-itomvisibility-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | Upgrade information : 3DES support is planned for permanent removal from the MID Server for MID Servers with SSH-based Discovery or SSH-based integrations. For more information, see [3DES deprecation in SSH from Xanadu \[KB1644950\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644950). After upgrading to Yokohama, a Fix Script named "Add Explicit Public SNMP Credential" might create a public SNMP credential in Production instances. This could lead to unnecessary records via Discovery. The Fix Script is present in Yokohama instances, including OOB. Before applying the upgrade of Discovery core, Yokohama version, verify the fix script behavior in a sandbox environment. Remove the public SNMP credentials if not required. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for ITOM Visibility. {#dfrn3-itomvisibility-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | [Configure Discovery to use Event Framework](https://www.servicenow.com/docs/access?context=t_ConfigureDiscoveryEventFramework&family=yokohama&ft:locale=en-US) : Starting with version 1.9.0, Discovery jobs can be configured to use an event-based system, reducing database activity by queuing and processing events at regular intervals with priority and memory monitoring. [Discover products with Discovery and Service Mapping Patterns](https://www.servicenow.com/docs/access?context=available-patterns&family=yokohama&ft:locale=en-US) : Discover the following products using Discovery and Service Mapping Patterns version 1.27.0: * [NVIDIA GPUs](https://www.servicenow.com/docs/access?context=nvidia-gpu-discovery-pattern&family=yokohama&ft:locale=en-US) * [Microsoft SQL Always On availability groups](https://www.servicenow.com/docs/access?context=mssql-data-collected-pattern&family=yokohama&ft:locale=en-US) * [Azure tenants and management groups](https://www.servicenow.com/docs/access?context=azure-cloud-discovery-patterns&family=yokohama&ft:locale=en-US) * [AWS Application Load Balancer targets](https://www.servicenow.com/docs/access?context=data-discovered-aws-patterns&family=yokohama&ft:locale=en-US) * [AWS web ACL](https://www.servicenow.com/docs/access?context=data-discovered-aws-patterns&family=yokohama&ft:locale=en-US) * [AWS Systems Manager (SSM) agents](https://www.servicenow.com/docs/access?context=data-discovered-aws-patterns&family=yokohama&ft:locale=en-US) * [Tag collection for Azure VM instance - Uniform scale set](https://www.servicenow.com/docs/access?context=AzureVMScaleSetInstance&family=yokohama&ft:locale=en-US) [Detect anomalies in Discovery schedules](https://www.servicenow.com/docs/access?context=discovery-admin-workspace-diagnostics&family=yokohama&ft:locale=en-US) : Starting with Discovery Admin Workspace version 1.8.0, machine learning (ML) or statistical methods can detect anomalies in Discovery schedules and display this data in dashboards for admins. It identifies unusual behaviors like failed runs, significant deviations from user-defined thresholds for high error counts, longer discovery status duration, and fewer discovered Configuration Items (CIs) or Cloud resources. The ML-based approach to this feature is enabled by default. Thresholds are configurable via the new Settings page, and the results will be shown throughout the workspace. [Cloud-based Discovery schedules](https://www.servicenow.com/docs/access?context=discovery-admin-workspace-schedules&family=yokohama&ft:locale=en-US) : Starting with version 1.8.0, Cloud-based discovery scheduling and reporting is available in Discovery Admin Workspace. [Discover additional AWS Services using Patterns](https://www.servicenow.com/docs/access?context=available-patterns&family=yokohama&ft:locale=en-US) : * Starting with store version 1.25.0, Discovery and Service Mapping Patterns discovers 27 additional AWS cloud services. * Starting with store version 1.27.0, Discovery and Service Mapping Patterns discovers 7 additional AWS cloud services. [Automatically generate a Certificate Signing Request](https://www.servicenow.com/docs/access?context=request-new-csr-automated&family=yokohama&ft:locale=en-US) : Generate a Certificate Signing Request and a private key with the Employee Center experience, starting with version 3.6.0 of Certificate Inventory and Management. [Use Service Graph Connectors for extended discovery](https://www.servicenow.com/docs/access?context=cmdb-sgc-available&family=yokohama&ft:locale=en-US) : Service Graph Connectors are a collection of predefined integrations that ingest data into the Configuration Management Database (CMDB) from third-party sources. * Discover device details from Chromebook and ingest them into the CMDB by using Service Graph Connector for Google Chromebooks store version 1.8. * Discover data from public cloud instances and resources in AWS, Azure, and GCP environments and ingest them into the CMDB by using Service Graph Connector for Wiz.  | | Zurich | [AI-Powered Service Mapping](https://www.servicenow.com/docs/access?context=ai-workflows-service-mapping&family=zurich&ft:locale=en-US) : * Two AI Agents automatically generate service maps from ML candidates and connect Business Applications to discovered Application Services, eliminating manual CSDM relationship maintenance at scale. Available starting with Zurich Patch 9. * Use the Service Mapping MCP tools to query live service topology, relationships, and CI data through a conversational interface via Claude Desktop. Available starting with Zurich Patch 10. [Install ITOM Visibility apps using Now Assist for Setup](https://www.servicenow.com/docs/access?context=nowassist-setup-itom-visibility-landing-page&family=zurich&ft:locale=en-US) : Now Assist for Setup provides a centralized, guided installation experience for ITOM Visibility. From a single interface, administrators can review what applications are included in the installation, review the installation status, and install all required applications and plugins. [Discover your Alibaba Cloud resources](https://www.servicenow.com/docs/access?context=alibaba-cloud-discovery&family=zurich&ft:locale=en-US) : Starting with Discovery and Service Mapping Patterns store version 1.29.0, Discovery supports Alibaba Cloud. Discovery enables real-time visibility and automated population of the CMDB with configuration data for cloud resources. [Create a cloud discovery schedule in Discovery Admin Workspace](https://www.servicenow.com/docs/access?context=discovery-admin-workspace-schedules&family=zurich&ft:locale=en-US) : Starting with version 1.11.0, Discovery Admin Workspace supports creating Discovery schedules for Amazon Web Services, Azure, and Google Cloud Platform cloud providers. This update advances the integration of cloud discovery capabilities into a unified workspace, reducing operational complexity and aligning with the upcoming deprecation of Cloud Discovery Workspace. For the procedural information, see: * [AWS](https://www.servicenow.com/docs/access?context=create-AWS-schedule-DAW&family=zurich&ft:locale=en-US) * [Azure](https://www.servicenow.com/docs/access?context=create-azure-schedule-DAW&family=zurich&ft:locale=en-US) * [GCP](https://www.servicenow.com/docs/access?context=create-gcp-schedule-DAW&family=zurich&ft:locale=en-US) [Discovery Guided Setup](https://www.servicenow.com/docs/access?context=discovery-guided-setup&family=zurich&ft:locale=en-US) : Starting with version 1.11.0, you can access ITOM Discovery Guided Setup from the Discovery Admin Workspace home page. This setup provides a structured process to configure Discovery and maintain accurate CMDB visibility quickly. [View command validation-related entries using new role in Pattern Designer Enhancements](https://www.servicenow.com/docs/access?context=discovery-command-probe-pattern&family=zurich&ft:locale=en-US) : Starting with Pattern Designer Enhancements version 3.9.0, the new pde_viewer role has permissions to view Command Validation Tasks, Command Validation Tasks Results, and Command List. The pde_viewer role is restricted to viewing the command list modules and doesn't have permissions to modify or edit them. The pde_viewer role can view the following tables only: * Command List \[pd_command_list\] * Command Validation Task \[pd_command_validation\] * Command Validation Task Results \[pd_command_validation_results\] * Pattern Shared Library Mapping \[pd_pattern_to_shared_library_mapping\] * Temporary Variable Mappings \[pd_temp_variable_value_mapping\] [Receive updates for activated patterns](https://www.servicenow.com/docs/access?context=activate-disabled-pattern&family=zurich&ft:locale=en-US) : Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. [Enhance your resource management with the new Tag Categorization feature from Tag Governance](https://www.servicenow.com/docs/access?context=tag-categorization-tag-governance&family=zurich&ft:locale=en-US) : Starting with version 1.7.0, automate the tagging process to promote a consistent, organized way to manage tags by using five predefined tag categories provided by Tag Governance. [Improve admin efficiency with new Actions menu](https://www.servicenow.com/docs/access?context=discovery-admin-workspace-diagnostics&family=zurich&ft:locale=en-US) : Discovery Admin Workspace version 1.10.0 introduces a new Actions drop-down menu on the Anomaly Detection tab of the Diagnostics page, offering quick access to anomaly detection settings and a Clear all anomalies option to remove related records from key tables. [Enjoy increased control and improved accuracy in the Automated Service Suggestions feature](https://www.servicenow.com/docs/access?context=components-installed-with-service-mapping-plus&family=zurich&ft:locale=en-US) in Service Mapping. : Ensure that candidates remain relevant and useful through a new property that excludes irrelevant information from Application Service Candidates, such as non-operational or retired servers. [Discover AWS EC2 VMs using AWS Systems Manager (SSM)](https://www.servicenow.com/docs/access?context=aws-ssm-discovery&family=zurich&ft:locale=en-US) : Perform detailed discovery of EC2 hosts running in AWS without the requirement for a direct SSH or PowerShell connection by discovering AWS EC2 VMs by using AWS Systems Manager (SSM). [Discover new products with Discovery and Service Mapping Patterns](https://www.servicenow.com/docs/access?context=available-patterns&family=zurich&ft:locale=en-US) : Discover the following products using Discovery and Service Mapping Patterns version 1.29.0: * [Alibaba Cloud](https://www.servicenow.com/docs/access?context=alibaba-cloud-discovery-pattern&family=zurich&ft:locale=en-US) * [OCI GovCloud](https://www.servicenow.com/docs/access?context=oracle-cloud-infrastructure-discovery&family=zurich&ft:locale=en-US) * [10 addition Azure cloud services](https://www.servicenow.com/docs/access?context=azure-cloud-discovery-patterns&family=zurich&ft:locale=en-US) * [22 additional AWS cloud services](https://www.servicenow.com/docs/access?context=data-discovered-aws-patterns&family=zurich&ft:locale=en-US) * [New AWS API Gateway data model](https://www.servicenow.com/docs/access?context=aws-api-gateway-discovery&family=zurich&ft:locale=en-US) * [AWS datacenters with resources only](https://www.servicenow.com/docs/access?context=data-discovered-aws-patterns&family=zurich&ft:locale=en-US) * [OLVM templates, disks, and networks](https://www.servicenow.com/docs/access?context=red-hat-virtualization-discovery&family=zurich&ft:locale=en-US) * [Nutanix Prism using API v4](https://www.servicenow.com/docs/access?context=nutanix-pattern&family=zurich&ft:locale=en-US) Discover the following products using Discovery and Service Mapping Patterns version 1.28.0: * [22 additional Azure cloud services](https://www.servicenow.com/docs/access?context=azure-cloud-discovery-patterns&family=zurich&ft:locale=en-US) * [GCP Cloud Function](https://www.servicenow.com/docs/access?context=gcp-cloud-functions-patterns&family=zurich&ft:locale=en-US) * [GCP AlloyDB](https://www.servicenow.com/docs/access?context=gcp-alloydb-postgresql-patterns&family=zurich&ft:locale=en-US) * [GCP Redis Cluster](https://www.servicenow.com/docs/access?context=gcp-memorystore-patterns&family=zurich&ft:locale=en-US) [Estimate your cloud license count prior to using ITOM cloud solutions using CLE](https://www.servicenow.com/docs/access?context=cloud-license-estimator-landing&family=zurich&ft:locale=en-US) : Cloud License Estimator (CLE) provides an estimated resource count for all cloud resources eligible for licensing.  It validates the  provided cloud  account details and estimates the resource  count  based on the prevailing licensing rules.  | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing ITOM Visibility features. {#dfrn3-itomvisibility-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | [Limits in tag-based Service Mapping](https://www.servicenow.com/docs/access?context=components-installed-with-service-mapping-plus&family=yokohama&ft:locale=en-US) : Starting with version 1.15.2, experience improved performance in Service Mapping. A new property limits the creation of tag-based service candidates to 200 per service family. [Name suggestions for application service candidates](https://www.servicenow.com/docs/access?context=app-services-name-suggestions&family=yokohama&ft:locale=en-US) : Experience more accurate name suggestions for application service candidates based on Service Fingerprints in Service Mapping Plus store version 1.15.0. [Limits in Service Mapping](https://www.servicenow.com/docs/access?context=components-installed-with-service-mapping&family=yokohama&ft:locale=en-US) : Limits in Service Mapping prevent the disabling or deletion of jobs scheduled for the Checkpoint Reaper or the Service Model's Blob Reaper. [Name update in Service Mapping](https://www.servicenow.com/docs/access?context=create-it-services&family=yokohama&ft:locale=en-US) : * Application Services in the navigation menu has been renamed Service Instances. * The label for the \[cmdb_ci_service_auto\] table has been changed from Application Service to Service Instance. [Discovery status monitoring](https://www.servicenow.com/docs/access?context=c_DiscoveryStatus&family=yokohama&ft:locale=en-US) : Discovery schedules that have no status updates for over a defined number of minutes are analyzed automatically by the Discovery Status Monitor job. By default, this job applies to Discovery schedules that discover configuration items. | | Zurich | [Use the enhanced Discovery and Service Mapping Patterns for extended discovery](https://www.servicenow.com/docs/access?context=available-patterns&family=zurich&ft:locale=en-US) : Note the following new Pattern improvements using version 1.29.0: * [IBM Hardware Management Console (HMC)](https://www.servicenow.com/docs/access?context=ibm-hmc-discovery&family=zurich&ft:locale=en-US): additional fields in IBM Frame \[cmdb_ci_ibm_frame\] and IBM LPAR Instance \[cmdb_ci_lpar_instance\] tables * [Dell PowerMax storage](https://www.servicenow.com/docs/access?context=emc-powermax-discovery-pattern&family=zurich&ft:locale=en-US): additional fields in Storage Server \[cmdb_ci_storage_server\] table * [Pure Storage FlashArray](https://www.servicenow.com/docs/access?context=flasharray-discovery&family=zurich&ft:locale=en-US): additional fields in Storage Server \[cmdb_ci_storage_server\] table * [NetApp Server and Cluster](https://www.servicenow.com/docs/access?context=netapp-discovery&family=zurich&ft:locale=en-US): additional fields in Storage Server \[cmdb_ci_storage_server\] table * [AWS Auto Scaling groups](https://www.servicenow.com/docs/access?context=aws-auto-scaling-discovery&family=zurich&ft:locale=en-US): The relationship between Instance Scale Set and VM Instance has changed from Members::Member of to Managed by::Manages [Automated certificate renewal](https://www.servicenow.com/docs/access?context=automated-certificate-renewal&family=zurich&ft:locale=en-US) : Starting with version 3.8.2, Certificate Inventory and Management introduces automated renewal capabilities. Administrators can set certificates to renew automatically, either when creating the certificate or by applying the setting to an existing one. The system also enables you to define the renewal window by specifying the number of days before expiration that the process should begin. [Explore additional Cloud Discovery metrics and visualizations](https://www.servicenow.com/docs/access?context=c_daw-disco-schedule-details&family=zurich&ft:locale=en-US) : Starting with version 1.10.0, in addition to the IP-based Discovery schedules, Cloud Discovery schedule details and data visualizations are available in the Discovery Admin Workspace. These visualizations provide a comprehensive view of the schedule's performance and status, highlighting key metrics such as the number of discoveries completed, success rate, and any errors encountered. [Use virtual agent to retrieve MID Server settings](https://www.servicenow.com/docs/access?context=discovery-admin-workspace-diagnostics&family=zurich&ft:locale=en-US) : Starting with Discovery Admin Workspace version 1.10.0, the virtual agent on the Diagnostics page now enables you to retrieve and download MID Server settings directly, eliminating the need to manually navigate through the MID Server \[mid_servers\] table. [Employ Tag-based mapping in the Service Mapping Workspace](https://www.servicenow.com/docs/access?context=map-tag-based-services-workspace&family=zurich&ft:locale=en-US) : Easily view data and create new tag-based services through an enhanced workspace that includes a dedicated dashboard for managing your tag-based services. [Benefit from an updated, curated selection of application service candidates in Service Mapping](https://www.servicenow.com/docs/access?context=sm-dashboard&family=zurich&ft:locale=en-US) : If you have ITOM Content Service installed, you can view an enhanced selection of Application Service Candidates (ASCs) that provides more accurate and useful information, with an automatic filter applied to hide irrelevant and non-essential components. [Kubernetes Visibility Agent (KVA)](https://www.servicenow.com/docs/access?context=acc-kubernetes-visibility-landing-page&family=zurich&ft:locale=en-US) : KVA performs continuous discovery to detect changes on resources in a Kubernetes cluster and updates the CMDB with the latest data. Starting with KVA version 3.11.0, and Informer version 2.5.0, absent namespace CIs aren't deleted automatically. Create a scheduled job to remove them. Starting with KVA version 3.11.0, and Informer version 2.5.0, map application services based on traffic connections between the workloads in Kubernetes, by using istio and linked service meshes or the DaemonSet service. Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Streamlined access to Cloud Service Accounts in Discovery](https://www.servicenow.com/docs/access?context=discovery-admin-workspace-home&family=zurich&ft:locale=en-US) : Starting with Discovery Admin Workspace version 1.10.0, Cloud Service Accounts can be accessed directly from the Discovery section of the navigation menu. [Name updates in Discovery and Service Mapping Patterns](https://www.servicenow.com/docs/access?context=red-hat-virtualization-discovery&family=zurich&ft:locale=en-US) : Name updates starting with Discovery and Service Mapping Patterns version 1.28.0: * The RHV cloud provider has been changed to oVirt * The RHV MID Server capability has been changed to oVirt * The label for the \[cmdb_ci_rhv_ldc\] datacenter type has been changed from RHV LDC to oVirt LDC * The label for the \[rhv_credentials\] credential type has been changed from RHV Credentials to oVirt Credentials * The following pattern names have been changed from RHV to oVirt: * From RHV Clusters and Hosts to oVirt Clusters and Hosts * From RHV Discover Logical datacenters to oVirt Discover Logical datacenters * From RHV Virtual Machines to oVirt Virtual Machines * From RHV Discover Manager Instance to oVirt Discover Manager Instance * The following table labels have been changed from RHV to oVirt: * The \[cmdb_ci_rhv_vm_instance\] table label from RHV Virtual Machine Instance to oVirt Virtual Machine Instance * The \[cmdb_ci_rhv_cluster\] table label from RHV Cluster to oVirt Cluster * The \[cmdb_ci_rhv_ldc\] table label from RHV LDC to oVirt LDC * The \[cmdb_ci_rhv_manager\] table label from RHV Manager to oVirt Manager * The \[cmdb_ci_rhv_object\] table label from RHV Object to oVirt Object * The \[cmdb_ci_rhv_server\] table label from RHV Server to oVirt Server [Automate your certificate workflows using Keyfactor EJBCA and ACME](https://www.servicenow.com/docs/access?context=automate-certificates-ejbca-acme&family=zurich&ft:locale=en-US) : Starting with version XX of Certificate Inventory and Management, you can automate the life cycle of requesting, renewing, and revoking your certificates by integrating the Keyfactor EJBCA certificate authority with the ACME automated certificate management environment. Predefining your routing policies enables automated completion of the fields in your Certificate Signing Request (CSR) and provides a secure environment for an automated flow of certificates. [Discover a Root Certificate from a Browser](https://www.servicenow.com/docs/access?context=discover-root-certificate-browser&family=zurich&ft:locale=en-US) : Standard Discovery collects information about the certificates stored in your servers. You can also discover root certificates stored outside your servers and connect them to your certificate chain. [Prevent credential exposure by updating HTTP Classify behavior](https://www.servicenow.com/docs/access?context=create-an-http-classifier&family=zurich&ft:locale=en-US) : The HTTP Classify probe no longer attempts credentials over the HTTP protocol by default. This change enhances security by helping prevent potential exposure of credentials over unencrypted connections. To override this behavior, a new MID Server property, mid.http_classy.allow_credentials_over_http, has been introduced. Enabling this setting might expose credentials to man-in-the-middle (MitM) attacks. Therefore, it's strongly recommended to keep this property set to false and use HTTPS whenever possible. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some ITOM Visibility features or functionality were removed. {#dfrn3-itomvisibility-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some ITOM Visibility features or functionality were deprecated. {#dfrn3-itomvisibility-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | [Application/Plugin Deprecation Process \[KB0867184\]Discovery CLI](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) : Starting with version 3.5.0, Discovery CLI is no longer available in the Pattern Designer Enhancements Store App. | | Zurich | Starting with the Zurich release, Cloud Discovery Workspace is being prepared for future deprecation. It's hidden and no longer activated on new instances but continues to be supported. Discovery Admin Workspace provides the latest experience for this functionality. For details, see the [Application/Plugin Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support knowledge base. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate ITOM Visibility. {#dfrn3-itomvisibility-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | Activation information : ITOM Visibility is available with activation of the Discovery (com.snc.discovery) plugin and the Service Mapping (com.snc.service-mapping) plugin, which require an ITOM Visibility subscription. For details, see [Request Discovery](https://www.servicenow.com/docs/access?context=t_ActivateTheDiscoveryPlugin&family=yokohama&ft:locale=en-US) and [Request Service Mapping](https://www.servicenow.com/docs/access?context=t_ActivateServiceMappingPlugin&family=yokohama&ft:locale=en-US). For full ITOM Visibility functionality, install the latest ITOM Visibility out-of-band applications from the ServiceNow Store. For cumulative release note information for all released apps, see the ServiceNow Store version history release notes. Important: Discovery and Service Mapping Patterns is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : ITOM Visibility is available with activation of the Discovery (com.snc.discovery) plugin and the Service Mapping (com.snc.service-mapping) plugin, which require an ITOM Visibility subscription. For details, see [Request Discovery](https://www.servicenow.com/docs/access?context=t_ActivateTheDiscoveryPlugin&family=zurich&ft:locale=en-US) and [Request Service Mapping](https://www.servicenow.com/docs/access?context=t_ActivateServiceMappingPlugin&family=zurich&ft:locale=en-US). For full ITOM Visibility functionality, install the latest ITOM Visibility applications from the ServiceNow Store. For cumulative release note information for all released apps, see the ServiceNow Store version-history release notes. Important: Discovery and Service Mapping Patterns, Cloud Service Graph Connectors, and Kubernetes Visibility Agent (KVA) are available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : ITOM Visibility is available with activation of the Discovery (com.snc.discovery) plugin and the Service Mapping (com.snc.service-mapping) plugin, which require an ITOM Visibility subscription. For details, see [Request Discovery](https://www.servicenow.com/docs/access?context=t_ActivateTheDiscoveryPlugin&family=australia&ft:locale=en-US) and [Request Service Mapping](https://www.servicenow.com/docs/access?context=t_ActivateServiceMappingPlugin&family=australia&ft:locale=en-US). For full ITOM Visibility functionality, install the latest ITOM Visibility applications from the ServiceNow Store.. | | Brazil | Activation information : ITOM Visibility is available with activation of the Discovery (com.snc.discovery) plugin and the Service Mapping (com.snc.service-mapping) plugin, which require an ITOM Visibility subscription. For details, see [Request Discovery](https://www.servicenow.com/docs/access?context=t_ActivateTheDiscoveryPlugin&family=brazil&ft:locale=en-US) and [Request Service Mapping](https://www.servicenow.com/docs/access?context=t_ActivateServiceMappingPlugin&family=brazil&ft:locale=en-US). For full ITOM Visibility functionality, install the latest ITOM Visibility applications from the ServiceNow Store. ITOM Visibility installation is also available in the ITOM Product Hub for ServiceNow Otto users.For more information, see [Install ITOM Visibility](https://www.servicenow.com/docs/access?context=install-nowassist-setup-itom-visibility&family=brazil&ft:locale=en-US) | [ ] ## Additional requirements If any additional requirements were introduced or changed for ITOM Visibility we have noted them here. {#dfrn3-itomvisibility-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ITOM Visibility we have noted them here. {#dfrn3-itomvisibility-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ITOM Visibility, such as specific requirements or compliance levels. {#dfrn3-itomvisibility-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ITOM Visibility we have noted them here. {#dfrn3-itomvisibility-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ITOM Visibility we have noted them here. {#dfrn3-itomvisibility-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | * Discovery and Service Mapping Patterns: Gain enhanced visibility into your AWS cloud services with 27 additional patterns starting with store version 1.25.0. * Starting with store version 1.1.0, ACC for Visibility has been renamed Agent Client Collector for Visibility Content. The CNO for Visibility feature has been extracted from Agent Client Collector for Visibility Content and is now a separate application. * Starting with Service Graph Connector for GCP store release 1.8, Service Graph Connector for AWS store release 2.9, and Service Graph Connector for Microsoft Azure store release 1.11, you can use Service Graph Connectors to ingest data into the Configuration Management Database (CMDB) from third-party sources. * Starting with store version 1.8.0, Discovery admins gain improved visibility into discovery issues and can address root causes using anomaly detection in the Discovery Admin Workspace. See [ITOM Visibility](https://www.servicenow.com/docs/access?context=itom-visibility-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Cloud-based scheduling available in Discovery Admin Workspace (store version 1.11.0). * AWS EC2 VMs discovery using AWS Systems Manager (SSM). * Tag-based Service Mapping experience in the Service Mapping Workspace (store version 1.16.3). * Application service maps for containers via Kubernetes Visibility Agent (KVA) (store version 3.11.0). * 25 cloud patterns shipped via Discovery and Service Mapping Patterns (store version 1.28.0) * Certificate Inventory and Management TLS Certificate request flows that support Keyfactor EJBCA (store version 3.7.0) and Certificate Inventory and Management Automated TLS Certificate renewal workflows (store version 3.8.2). See [IT Operations Management](https://www.servicenow.com/docs/access?context=r_ITOMApplications&family=zurich&ft:locale=en-US) for more information. | | Australia | * Discovery: Power Shell 7 support for Discovery. * Kubernetes Visibility Agent (KVA) and Service Mapping: Create service maps for extended services beyond Kubernetes. * AI Agent Topology Mapping: Discover AI agent infrastructure and dependencies using the new AI Agent Topology Mapping application, including: * Amazon Bedrock AI agents, models, and prompts * Microsoft Foundry (Classic) AI agents, models, and prompts * Cryptographic Asset Compliance: Inventory, assess, and manage cryptographic assets, including certificates and keys, across cloud and on-premises environments to support post-quantum cryptography (PQC) readiness and maintain security compliance. [Store updates for ITOM Visibility](https://www.servicenow.com/docs/access?context=store-rn-itom-visibility-landing&family=australia&ft:locale=en-US) : The majority of Visibility apps are updated monthly or quarterly via the ServiceNow Store. The latest updates are available in the ServiceNow Store. For cumulative release notes and compatibility information, see the ServiceNow Store version details. * [Cryptographic Asset Compliance](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-advanced.html) Cryptographic Asset Compliance is a part of the ITOM - Advanced app. This app helps you manage cryptographic assets, including certificates and cloud keys (AWS KMS and Azure Key Vault) discovered across on-premises and cloud environments from a centralized inventory. You can identify at-risk cryptographic assets with policy-based risk indicators and focus remediation efforts where they matter most. * [Service Mapping Plus](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-service-mapping-plus.html) Multi-Source Service Mapping -- gain a single, trusted view of your services by eliminating fragmented maps and blind spots across discovery and service mapping methods. Unify top-down, tag-based, and ML-powered services into composite service maps. * [AI-Powered Service Mapping](https://www.servicenow.com/docs/r/store-release-notes/sn-store-now-assist-suite-release-notes.html) Two AI Agents automatically generate service maps from ML candidates and connect Business Applications to discovered Application Services, eliminating manual CSDM relationship maintenance at scale. Available starting with Australia Patch 2. Use the Service Mapping MCP tools to query live service topology, relationships, and CI data through a conversational interface via Claude Desktop. Available starting with Australia Patch 3. * [Discovery Admin Workspace](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-discovery-admin-workspace.html) Expanded Cloud support to include Alibaba, IBM, OCI, OpenStack, oVirt, and Vmware. New dashboards: URL Discovery Insights, Discovery Operations Monitor. Create discovery schedules automatically using integration with IP Address Management (IPAM) systems. Create discovery schedules for multi-cloud deployments. Improve security posture for Discovery. Receive real-time alerts including Discovery Schedule failures, Anomaly detection, MID down and Automated discovery schedule in Microsoft Teams and Outlook. Improve security posture for Discovery. * [Discovery and Service Mapping Patterns](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-patterns.html) New CI classes and fields for NSX infrastructure. Scan container repositories not reachable through a proxy using the new system property "sn_itom_pattern.container_image_scan_no_proxy". Container image scanning now supports MID Server selection per datacenter for private repositories. Multiple fixes and improvements for patterns for cloud and on premise discovery. * [Certificate Inventory and Management](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-cert-inv-mgmt.html) Seamless certificate renewal via Microsoft Outlook and CMDB Data Certification for TLS certificates. * [Kubernetes Visibility Agent](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-kubernetes-visibility-agent.html) and [Agent Client Collector for Visibility](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-acc-visibility.html) Increase visibility and control over Kubernetes environments: Service maps for Kubernetes and all related service resources, service maps for micro-services, KubeVirt VMs added to the CMDB, CI visualization. KVA is supported in OKE (Oracle Kubernetes Engine). * [Service Graph Connector for AWS](https://www.servicenow.com/docs/r/store-release-notes/store-platcap-rn-service-graph-connector-aws.html) * [Service Graph Connector for Microsoft Azure](https://www.servicenow.com/docs/r/store-release-notes/store/platform-c/store-platcap-rn-service-graph-connector-ms-azure.html) Resource types aren't dynamically populated in the allowlist. * [Service Graph Connector for GCP](https://www.servicenow.com/docs/r/store-release-notes/page/release-notes/store/platform-capabilities/store-platcap-rn-service-graph-connector-gcp.html) The Project Number field is populated in the GCP Project \[cmdb_ci_gcp_project\] table, enabling the quick identification of GCP projects when searching by project number. * [Tag Governance](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-tag-governance.html) Enhanced functionality for better visualization and navigation. * [Learning Enhanced Automation Playbook (LEAP)](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-aiops-leap.html) The Learning Enhanced Automation Playbook (LEAP) application uses AI to analyze incident data and facilitate the creation of automation that resolves high-impact issues for Service Operations teams. By leveraging data-driven analytics to accurately identify critical incidents, LEAP enables a more proactive problem management approach. * [AI Agent Topology Mapping](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-ai-agent-topology-mapping.html) Get transparency and oversight of AI agents, including clear tracking of their business ownership. See [ITOM Visibility](https://www.servicenow.com/docs/access?context=itom-visibility-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | * AI-powered features in ITOM Visibility help administrators automate service map creation, diagnose discovery issues, manage certificates, and request firewall rules, using generative AI, AI agents, and agentic workflows. * Administrators can use the Discovery Admin Workspace, Service Mapping Workspace, and Firewall Admin Workspace to automate workflows and monitor process statuses. * Discover, monitor, and renew TLS/SSL certificates with a centralized inventory, and automate certificate requests, renewals, and revocations through supported certificate authorities with Certificate Inventory and Management. * Cryptographic Asset Compliance helps you manage cryptographic assets across cloud and on-premises environments to support post-quantum cryptography (PQC) readiness and help maintain security compliance. See [ITOM Visibility](https://www.servicenow.com/docs/access?context=itom-visibility-landing-page&family=brazil&ft:locale=en-US) for more information. | [ ]