--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Mentoring release notes for upgrades from Yokohama to Brazil # Combined Mentoring release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Mentoring Release Notes for Upgrades from Yokohama to Brazil This consolidated guide assists ServiceNow customers in preparing for the upgrade of the Mentoring application from the Yokohama release family to Brazil. It compiles all relevant release notes, highlighting new features, changes, and important upgrade considerations across Yokohama, Zurich, Australia, and Brazil releases. Customers can use this information to understand enhancements and plan pre- and post-upgrade tasks effectively. Show full answer Show less ## Key Features Introduced * **Snapshot of Preferences (Yokohama):** The system now stores a snapshot of all overlapping mentoring preferences at the time a mentor accepts a relationship, enabling better tracking and historical reference. * **Mentor Match Insights (Yokohama):** Both mentees and mentors can view suggested matches based on enrolled preferences or skills, improving the quality and relevance of mentor-mentee pairings. * **Multiple Mentoring Programs (Zurich):** Mentor administrators can configure and manage multiple simultaneous mentoring programs. This includes setting employee criteria to restrict access and allowing employees to choose, enroll, edit preferences, search mentors, and send connection requests within these programs. ## Notable Changes * **Sharing Data with Managers (Yokohama):** A new checkbox in the mentee preferences form enables sharing mentor names and key dates with the mentee's manager. This feature supports managers in validating the mentee's skill development. * **Program Visibility Configuration (Zurich):** To make mentoring programs visible in the app, administrators must provide short and long descriptions along with employee criteria. ## Activation and Installation Mentoring can be activated by installing the Employee Connections plugin, part of the Talent Development Core. Alternatively, customers can request Mentoring directly from the ServiceNow Store. This makes deployment straightforward within the ServiceNow ecosystem. ## Other Information * No features or functionality were removed or deprecated between Yokohama and Brazil releases. * There are no updates regarding browser requirements, accessibility, localization, or additional technical requirements across these releases. * Auto-close functionality allows mentoring relationships to be closed automatically a set number of days after their due date, including a configurable grace period for final interactions (Yokohama highlight). ## Practical Benefits for ServiceNow Customers * Enhanced mentoring experience through better matching insights and preference snapshots for tracking mentoring progress. * Greater administrative control with multiple mentoring programs, enabling tailored mentoring initiatives across different employee groups. * Improved transparency and validation of mentoring activities with manager sharing options. * Simplified activation and upgrade process using ServiceNow Store and core plugins. Consolidated page of all release notes for Mentoring from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Mentoring release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Mentoring to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-mentoring-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Mentoring. {#dfrn3-mentoring-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | [Snapshot of preferences](https://www.servicenow.com/docs/access?context=edit-mentee-preferences&family=yokohama&ft:locale=en-US) : Store a Mentoring snapshot of all overlapping preferences at the time of relationship acceptance by the mentor. [Mentor match insights](https://www.servicenow.com/docs/access?context=view-match-insights&family=yokohama&ft:locale=en-US) : Mentees and Mentors can view suggested matches based on their enrolled preferences or skills. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Mentoring features. {#dfrn3-mentoring-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | [Share mentor names and key dates with my manager check box](https://www.servicenow.com/docs/access?context=edit-mentee-preferences&family=yokohama&ft:locale=en-US) : A new Share mentor names and key dates with my manager check box is introduced in the mentee preferences form. Selecting this check box shares information with your manager and helps them validate your skill levels. | | Zurich | [Create a Mentoring program](https://www.servicenow.com/docs/access?context=create-mentoring-pgm&family=zurich&ft:locale=en-US) : The multiple mentoring program enables mentor admins to configure multiple programs that can run at the same time. It enables admins to restrict access based on employee criteria. The multiple mentoring program enables employees to choose and enroll in available mentoring programs, edit their preferences, search for mentors, and send connection requests. To make a program visible in the Mentoring app, admins need to configure programs with the following information: * Short description * Long description * Employee criteria | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Mentoring features or functionality were removed. {#dfrn3-mentoring-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Mentoring features or functionality were deprecated. {#dfrn3-mentoring-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Mentoring. {#dfrn3-mentoring-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | Activation information : Mentoring can be installed with the activation of the Employee Connections plugin, which is part of Talent Development Core. For more information, see [Talent Development Core](https://www.servicenow.com/docs/access?context=egd-landing-page&family=yokohama&ft:locale=en-US). Important: Mentoring is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Install Mentoring by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Mentoring is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Mentoring, such as specific requirements or compliance levels. {#dfrn3-mentoring-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | * Auto-close mentoring relationship a certain number of days after the due-date. Configure the number of days followed by a grace period to allow any final interactions before auto-closure. * Store a Mentoring snapshot of all overlapping preferences at the time of the relationship acceptance by the mentor. Derive skills tagged to Mentoring Relationships based on the snapshot. * As a mentee, view Match Insights with a particular Mentor to understand how well they are matched before choosing the Mentor. * As a mentee, share mentoring preferences and timeline information with your manager that help in the validation of your skills. See [Mentoring](https://www.servicenow.com/docs/access?context=mentoring-egd-overview&family=yokohama&ft:locale=en-US) for more information. | | Zurich | Enable Mentoring to configure multiple mentoring programs. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]