--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Notify release notes for upgrades from Yokohama to Brazil # Combined Notify release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Notify Release Notes for Upgrades from Yokohama to Brazil This consolidated update provides ServiceNow customers with a comprehensive summary of Notify enhancements, changes, and upgrade considerations from the Yokohama release through to the Brazil release. It is designed to assist in preparing for the Brazil upgrade by highlighting new features, important upgrade tasks, and product behavior changes across these releases. Show full answer Show less ## Important Upgrade Information * **Zurich Release:** Transition from workflows to subflows for Notify functionality. Existing workflows remain supported for upgrades, but new installations use subflows managed in Workflow Studio. Key workflow activities have been converted to flow actions, enabling more flexible customization. * **No updates or changes were noted for Yokohama, Australia, or Brazil releases regarding upgrade-specific actions.** * **Activation:** Notify remains an active ServiceNow AI Platform feature by default across all releases. ## New Features * **Security Enhancements (Yokohama):** Introduction of Deny-Unless ACLs to restrict non-authenticated user access to Notify tables and enhanced control over client-callable script includes by allowing sandbox mode to be switched off. * **Notify Workflow Activities (Zurich):** Addition of advanced Input actions for repeated Say and Play activities and ability to generate Notify numbers for Voice, SMS, or both channels. * **Granular Admin Roles (Australia):** Ability to configure Notify features via a specific notifysetupadmin role for improved administration control. * **Brazil:** No new features introduced in this release. ## Changes and Removals * **Coral Theme (Zurich):** Coral became the default theme for portals, web, and mobile with Next Experience or Core UI enabled, offering brand-neutral illustrations and a dark theme option to enhance user experience and accessibility. * **No features or functionalities were removed or deprecated across releases.** ## Accessibility Improvements * **Dark Theme (Zurich):** Coral theme includes a dark mode option to reduce eye strain and improve readability. * **Reflow Support (Brazil):** Notify content can be zoomed up to 400% with automatic layout adjustment, improving usability for users with low vision or various device constraints. ## Practical Implications for ServiceNow Customers * When upgrading to Brazil, expect the Notify plugin to fully support communication via SMS and voice channels integrated with third-party providers, facilitating both internal and external stakeholder engagement. * Leverage subflows introduced in Zurich for creating and customizing Notify workflows, benefiting from enhanced modularity and control. * Utilize new security controls to protect Notify data and script execution. * Adopt the Coral theme and dark mode for improved user interface consistency and accessibility. * Manage Notify features more granularly with the dedicated admin role introduced in Australia. Consolidated page of all release notes for Notify from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Notify release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Notify to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-notify-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Upgrade information : Starting with the Zurich release, Notify uses subflows instead of workflows. For existing users in Zurich, your current workflows are still supported. For new users, your Notify plugin installations use subflows. As part of this transition, the following workflow activities are available as flow actions and can be used when creating subflows: * Join conference call * Call * Send SMS * Forward call * Input * Hangup * Play * Record * Reject * Say * Forward to notify client * Queue Maintain, build, and modify your own custom subflows in Workflow Studio with subflows for new instances. The following base system workflows have been migrated to subflows: * (Re)join Conference Call * Join Conference Call with muting * Join Conference Call with SMS Your existing workflows continue to function after the upgrade. Note: All workflow-related artifacts have been moved to a new plugin, which is maintained in a support-only mode and isn't available for new installations. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Notify. {#dfrn3-notify-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | [Deny-Unless ACL](https://www.servicenow.com/docs/access?context=acl-denial-behavior&family=yokohama&ft:locale=en-US) : Enhance the security of Notify tables by restricting access for non-authenticated users through Deny ACLs. [Enhanced security for client-callable script includes](https://www.servicenow.com/docs/access?context=r_NotifyRoles&family=yokohama&ft:locale=en-US) : Enhanced security for all client-callable script includes by introducing the ability to switch off the sandbox mode, providing greater control and protection against unauthorized script execution for Notify tables. | | Zurich | [Notify workflow activities](https://www.servicenow.com/docs/access?context=c_NotifyActivities&family=zurich&ft:locale=en-US) : Manage the subflows for Notify use cases with the following actions. * Input - Advanced: This action is intended for advanced scenarios where the Say and Play activity must be repeated multiple times. * Get Notify Number: This action generates a Notify number by accepting the required type as input---Voice, SMS, or both. | | Australia | [Granular admin roles in Notify](https://www.servicenow.com/docs/access?context=r_NotifyRoles&family=australia&ft:locale=en-US) : Configure the Notify application features using the granular Notify admin role (notify_setup_admin). | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Notify features. {#dfrn3-notify-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Notify features or functionality were removed. {#dfrn3-notify-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Notify features or functionality were deprecated. {#dfrn3-notify-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Notify. {#dfrn3-notify-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | Activation information : Notify is a ServiceNow AI Platform feature that is active by default. | | Zurich | Activation information : Notify is a ServiceNow AI Platform feature that is active by default. | | Australia | Activation information : Notify is a ServiceNow AI Platform feature that is active by default. | | Brazil | Activation information : Notify is a ServiceNow AI Platform feature that is active by default. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Notify we have noted them here. {#dfrn3-notify-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Notify we have noted them here. {#dfrn3-notify-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Notify, such as specific requirements or compliance levels. {#dfrn3-notify-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | | Brazil | Accessibility information : * Reflow support for Notify: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations. | [ ] ## Localization information If there are specific localization considerations for Notify we have noted them here. {#dfrn3-notify-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Notify we have noted them here. {#dfrn3-notify-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | * Enhanced security for all client-callable script includes by enabling switching off the sandbox mode. * Enhanced security access for Notify tables. See [Notify](https://www.servicenow.com/docs/access?context=notify-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Build Notify subflows according to your requirements by using the default subflows provided in new instances. * Coral is the new default theme for Next Experience and Core UI, offering a user-friendly experience. See [Notify](https://www.servicenow.com/docs/access?context=notify-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | Use the Notify granular admin role to configure Notify features. See [Notify](https://www.servicenow.com/docs/access?context=notify-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | * Notify provides support for SMS and voice channels on the ServiceNow AI Platform for communicating internally with team members and externally with customers and contractors. * Use and integrate Notify with the third-party service providers as a communication channel to meet with the stakeholders to resolve the incidents. See [Notify](https://www.servicenow.com/docs/access?context=notify-landing-page&family=brazil&ft:locale=en-US) for more information. | [ ]