--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Now Assist for Sales CRM for Telecommunications release notes for upgrades from Yokohama to Brazil # Combined Now Assist for Sales CRM for Telecommunications release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated November 4, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Consolidated page of all release notes for Now Assist for Sales CRM for Telecommunications from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Now Assist for Sales CRM for Telecommunications release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Now Assist for Sales CRM for Telecommunications to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-nowassistforsalescrmfortelecommunications-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Now Assist for Sales CRM for Telecommunications. {#dfrn3-nowassistforsalescrmfortelecommunications-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&family=australia&ft:locale=en-US) : The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available: * Foundation: AI basics to deliver insights * Advanced: AI to boost productivity across relevant use cases * Prime: Act autonomously with all AI assets, and create your own Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. [Order fallout AI agent](https://www.servicenow.com/docs/access?context=now-assist-order-fallout-somt&family=australia&ft:locale=en-US) : Automatically create fallout records mapped to existing fallout types for streamlined error tracking and follow-up. [Move Order Voice AI agent](https://www.servicenow.com/docs/access?context=now-assist-move-order-somt&family=australia&ft:locale=en-US) : Use this agent to help you create a move order capture journey by collecting details such as the customer's name, current service location, product offering, and new service address. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Now Assist for Sales CRM for Telecommunications features. {#dfrn3-nowassistforsalescrmfortelecommunications-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Now Assist for Sales CRM for Telecommunications features or functionality were removed. {#dfrn3-nowassistforsalescrmfortelecommunications-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Now Assist for Sales CRM for Telecommunications features or functionality were deprecated. {#dfrn3-nowassistforsalescrmfortelecommunications-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Now Assist for Sales CRM for Telecommunications. {#dfrn3-nowassistforsalescrmfortelecommunications-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Activation information : Now Assist features are available with activation of the Now Assist for Sales CRM for Telecommunications plugin. For more information, see [Install AI plugins in AI Admin Hub](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&family=australia&ft:locale=en-US). Important: Now Assist for Sales CRM for Telecommunications is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Now Assist for Sales CRM for Telecommunications we have noted them here. {#dfrn3-nowassistforsalescrmfortelecommunications-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Now Assist for Sales CRM for Telecommunications we have noted them here. {#dfrn3-nowassistforsalescrmfortelecommunications-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Now Assist for Sales CRM for Telecommunications, such as specific requirements or compliance levels. {#dfrn3-nowassistforsalescrmfortelecommunications-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Now Assist for Sales CRM for Telecommunications we have noted them here. {#dfrn3-nowassistforsalescrmfortelecommunications-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Now Assist for Sales CRM for Telecommunications we have noted them here. {#dfrn3-nowassistforsalescrmfortelecommunications-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Australia Patch 1](https://www.servicenow.com/docs/access?context=australia-patch-1&family=australia&ft:locale=en-US) * Automatically create the fallout records based on reported issues in the order task work notes. * Automate the customer move order capture journey to reduce the manual effort. See [Now Assist for Sales CRM for Telecommunications](https://www.servicenow.com/docs/access?context=somt-now-assist&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]