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ft:publication_title :

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---

# Combined Now Assist in Contract Management release notes for upgrades from Yokohama to Brazil

# Combined Now Assist in Contract Management release notes for upgrades from Yokohama to Brazil {#ariaid-title1}

Release version: Brazil  
Updated October 8, 2026  
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## Summary of Combined Now Assist in Contract Management Release Notes for Upgrades from Yokohama to Brazil

This consolidated document provides a comprehensive overview of the upgrade path and release notes for Now Assist in Contract Management from Yokohama through to Brazil.
It is designed to help ServiceNow customers prepare for their upgrade by summarizing important pre- and post-upgrade tasks, activation procedures, feature changes, and other relevant information across the Yokohama, Zurich, Australia, and Brazil releases.
Show full answer Show less  

## Upgrade Preparation and Tasks

* **Yokohama to Zurich Upgrades:** If upgrading from Yokohama (Patch 2 or lower) or Xanadu (Patch 8 or lower), and you have customized use cases, you must run the *Upsert DI skill config* fix script to migrate data to the AI Admin Hub console. This is done by navigating to *All \> System Definition \> Fix Scripts*, searching for the script, adding relevant use case IDs, and running it.
* **Yokohama Patch 3 or Higher:** Similar fix script execution is required when upgrading starting from Yokohama Patch 3 to migrate customized use case data.
* No upgrade-related changes or tasks were introduced in Australia or Brazil releases.

## Activation and Availability

* Now Assist in Contract Management is an AI Platform feature requiring activation of the *sncmgenai* plugin.
* The product is available through the ServiceNow Store; customers must request and install it from there.

## New Features and Changes

No new features, changes, removals, or deprecations were introduced specifically in the Australia or Brazil releases. All significant enhancements occurred in Yokohama and Zurich releases, including:

* AI-powered obligation extraction to automatically identify key contract obligations and create obligation records within the contract playbook.
* Now Assist powered conversational search enabling natural language queries across contract documents for easier information retrieval.
* Support for multiple AI model providers including Google Gemini, Anthropic Claude on AWS, Now LLM Service, and Azure OpenAI.
* Agentic workflows and AI agents requiring additional role configuration for proper operation.
* Features to review, edit, approve, or reject AI-extracted metadata and reminders for contract renewals or terminations.
* Improvements such as exporting conversational search results, identifying missing clauses, and providing feedback to enhance AI accuracy.

## Browser and Accessibility Requirements

* Supported browsers include Google Chrome and Microsoft Edge.
* Microsoft Internet Explorer is not supported.
* The Coral theme introduced a dark mode option for better readability and reduced eye strain in web and mobile interfaces.

## Key Outcomes for ServiceNow Customers

* Streamlined AI-driven contract management with enhanced automation for obligation extraction and metadata handling.
* Improved search capabilities using natural language queries, aiding quick access to contract information.
* Flexibility to leverage multiple AI service providers for generative AI skills and agents.
* Clear guidance on upgrade procedures to ensure data integrity when migrating customized use cases.
* Access to the latest Now Assist capabilities through activation on the ServiceNow Store.  
Consolidated page of all release notes for Now Assist in Contract Management from Yokohama to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Now Assist in Contract Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Now Assist in Contract Management to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-nowassistincontractmanagement-summary__entry__2}

| Release | Release notes |
|-|-|
| Yokohama | Upgrade information :   If you're upgrading to Now Assist in Contract Management starting with Yokohama Patch 3 from a previous version and you have customized use cases, run a fix script to migrate the existing data to the AI Admin Hub console. 1. Navigate to AllSystem DefinitionFix Scripts. 2. In the Name field, search for <kbd class="ph userinput">Upsert DI skill config</kbd>. 3. In the script, add the use case ids that you want to migrate to the AI Admin Hub console. 4. Select Run Fix Script. For more information, see [Post-upgrade steps for Now Assist in Contract Management](https://www.servicenow.com/docs/access?context=cmpro-na-upgrade-steps&family=yokohama&ft:locale=en-US). |
| Zurich | Upgrade information :   If you're upgrading to Now Assist in Contract Management from Yokohama (Patch 2 and lower) or Xanadu (Patch 8 and lower), and you have customized use cases, run a fix script to migrate the existing data to the AI Admin Hub console. 1. Navigate to AllSystem DefinitionFix Scripts. 2. In the Name field, search for <kbd class="ph userinput">Upsert DI skill config</kbd>. 3. In the script, add the use case IDs that you want to migrate to the AI Admin Hub console. 4. Select Run Fix Script. For more information, see [Post upgrade steps](https://www.servicenow.com/docs/access?context=cmpro-na-upgrade-steps&family=zurich&ft:locale=en-US). |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## New features

Between your current release family and Brazil, new features were introduced for Now Assist in Contract Management.  
{#dfrn3-nowassistincontractmanagement-summary__entry__12}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Changes

Between your current release family and Brazil, some changes were made to existing Now Assist in Contract Management features.  
{#dfrn3-nowassistincontractmanagement-summary__entry__22}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Removed

Between your current release family and Brazil, some Now Assist in Contract Management features or functionality were removed.  
{#dfrn3-nowassistincontractmanagement-summary__entry__32}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Brazil, some Now Assist in Contract Management features or functionality were deprecated.  
{#dfrn3-nowassistincontractmanagement-summary__entry__42}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Now Assist in Contract Management.  
{#dfrn3-nowassistincontractmanagement-summary__entry__52}

| Release | Release notes |
|-|-|
| Yokohama | Activation information :   Now Assist in Contract Management is a ServiceNow AI Platform feature that is available with activation of the Now Assist in Contract Management (sn_cm_gen_ai). For details, see [Configure](https://www.servicenow.com/docs/access?context=confg-na-in-cmpro&family=yokohama&ft:locale=en-US). Important: Now Assist in Contract Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Zurich | Activation information :   Install Now Assist in Contract Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Now Assist in Contract Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Now Assist in Contract Management we have noted them here.  
{#dfrn3-nowassistincontractmanagement-summary__entry__62}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Now Assist in Contract Management we have noted them here.  
{#dfrn3-nowassistincontractmanagement-summary__entry__72}

| Release | Release notes |
|-|-|
| Yokohama | Browser requirements :   Now Assist supports various browsers, including Google Chrome and Microsoft Edge. Now Assist isn't supported in Microsoft Internet Explorer. |
| Zurich | Browser requirements :   Now Assist supports various browsers, including Google Chrome and Microsoft Edge. Now Assist isn't supported in Microsoft Internet Explorer. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Now Assist in Contract Management, such as specific requirements or compliance levels.  
{#dfrn3-nowassistincontractmanagement-summary__entry__82}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | Accessibility information : Dark theme :   The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Now Assist in Contract Management we have noted them here.  
{#dfrn3-nowassistincontractmanagement-summary__entry__92}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Now Assist in Contract Management we have noted them here.  
{#dfrn3-nowassistincontractmanagement-summary__entry__102}

| Release | Release notes |
|-|-|
| Yokohama | [Yokohama Patch 11](https://www.servicenow.com/docs/access?context=yokohama-patch-11&family=yokohama&ft:locale=en-US) * Review changes to Now Assist usage measurement. * Some Now Assist skills are now turned on by default. * Use AI-powered obligation extraction to automatically identify and capture key obligations from signed contracts, and then review, edit, approve, or reject them within the contract playbook to create obligation records automatically. * Activate the Contract obligation extraction skill in the AI Admin Hub console to enable automatic obligation extraction. * Use Now Assist powered conversational search to query contract documents using natural language and dialogue-driven queries, making it easier to find relevant information. * Additional role configuration is required for agentic workflows and AI agents included with Now Assist applications. Yokohama Patch 6 * Use the contract playbook to review and update the AI extracted metadata and reminder date for contract renewal or termination. * Use Google Gemini and Anthropic Claude on AWS as AI model providers for Now Assist skills and AI agents in addition to Now LLM Service and Azure OpenAI. Yokohama Patch 3 * Activate and configure the contract metadata extraction skill for Contract Management Pro in the AI Admin Hub console. * Activate and configure the contract analysis skill for Contract Management Pro in the AI Admin Hub console. * Use the Manage contract repository agentic workflow to autonomously set milestone reminders for the notice period of contract renewals or the notice period for termination of contract renewals. See [Now Assist in CM Pro](https://www.servicenow.com/docs/access?context=cncore-now-assit-landing&family=yokohama&ft:locale=en-US) for more information. |
| Zurich | Zurich Patch 12 * Export conversational search results in multiple file formats. [Zurich Patch 10](https://www.servicenow.com/docs/access?context=zurich-patch-10&family=zurich&ft:locale=en-US) * Identify missing clauses in contract revisions with improved accuracy. [Zurich Patch 7](https://www.servicenow.com/docs/access?context=zurich-patch-7&family=zurich&ft:locale=en-US) * Provide feedback on Now Assist contract analysis results to help improve the AI accuracy. * Navigate directly to non-standard clause locations in a document when reviewing Now Assist suggestions in the Microsoft Word add-in. * Configure use case mappings to extract metadata and obligations from a signed contract that is uploaded directly on a contract record. * Use Now Assist powered conversational search to query contract documents using natural language and dialogue-driven queries, making it easier to find relevant information. [Zurich Patch 5](https://www.servicenow.com/docs/access?context=zurich-patch-5&family=zurich&ft:locale=en-US) * Review changes to Now Assist usage measurement. [Zurich Patch 4](https://www.servicenow.com/docs/access?context=zurich-patch-4&family=zurich&ft:locale=en-US) * Some Now Assist skills are now turned on by default. * Use AI-powered obligation extraction to automatically identify and capture key obligations from signed contracts, and then review, edit, approve, or reject them within the contract playbook to create obligation records automatically. * Activate the Contract obligation extraction skill in the AI Admin Hub console to enable automatic obligation extraction. * Use Now Assist powered conversational search to query contract documents using natural language and dialogue-driven queries, making it easier to find relevant information. * Additional role configuration required for agentic workflows and AI agents included with your applications. [Zurich Patch 1](https://www.servicenow.com/docs/access?context=zurich-patch-1&family=zurich&ft:locale=en-US) * Use the contract playbook to review and update the AI extracted metadata and reminder date for contract renewal or termination. * Use Google Gemini and Anthropic Claude on AWS as AI model providers for generative AI skills and AI agents, in addition to Now LLM Service and Azure OpenAI. See [Now Assist in Contract Management](https://www.servicenow.com/docs/access?context=cncore-now-assit-landing&family=zurich&ft:locale=en-US) for more information. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

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