--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Playbooks in Workflow Studio release notes for upgrades from Yokohama to Brazil # Combined Playbooks in Workflow Studio release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Playbooks in Workflow Studio Release Notes for Upgrades from Yokohama to Brazil This consolidated document provides ServiceNow customers with comprehensive release notes for Playbooks in Workflow Studio, covering upgrades from Yokohama through to Brazil. It assists customers in preparing for their upgrade by summarizing new features, changes, deprecations, activation procedures, and important considerations across these releases. Show full answer Show less ## Upgrade Preparation and Activation * **Pre- and post-upgrade tasks:** Customers should review and complete necessary tasks before and after upgrading to Brazil to ensure a smooth transition. * **Workflow Studio Application Updates:** After upgrading to Yokohama or Zurich, customers must update the Workflow Studio app via the ServiceNow Store to access the latest features and fixes. * **Activation:** Workflow Studio is part of the ServiceNow AI Platform® and is available by default, but downloading the latest app from the ServiceNow Store is required to obtain new features and patches. * **Playbook Generation Feature:** To use this feature, customers need to download the ServiceNow Otto for Creator application from the ServiceNow Store. ## Feature Changes * **New Features:** No new features were introduced between Yokohama and Brazil releases for Playbooks in Workflow Studio. * **Changes, Removals, and Deprecations:** There were no changes, removals, or deprecations of features within this upgrade path. ## Additional Requirements and Browser Compatibility * For Zurich and later releases, customers should download the latest Workflow Studio app from the ServiceNow Store to access new features. * No changes in browser requirements were introduced across these releases for Playbooks in Workflow Studio. ## Accessibility Improvements Enhancements were made in the Zurich release to improve accessibility: * Keyboard navigation and configuration in Diagram view for stages and activities. * Option to keep the action bar always visible in Diagram view. * Screen reader support for navigating the designer. * Improved color contrast for activities to meet WCAG standards. ## Localization and Regional Considerations * Using OpenAI Large Language Models (LLMs) for playbook generation is not available in the APAC region as of Yokohama and Zurich releases. ## Feature Highlights Across Releases * **Yokohama:** Added capabilities such as custom translations for playbooks, restarting activities ended in error, creating checklists directly in the side panel, and generating playbooks via API from other ServiceNow applications like ITOM. * **Zurich:** Introduced permissions for playbook authors and runtime users, options to activate playbooks without triggers, set multiple triggers or scheduled triggers, enable AI agents to complete activities autonomously, evaluate child variants later in playbooks, and create decision branches for stages. * **Australia and Brazil:** No updates or new features noted for Playbooks in Workflow Studio. ## Practical Takeaways for ServiceNow Customers When upgrading Playbooks in Workflow Studio from Yokohama to Brazil, customers should: * Ensure the latest Workflow Studio app is installed from the ServiceNow Store, especially after Yokohama and Zurich upgrades. * Utilize the ServiceNow Otto for Creator app to enable playbook generation features. * Leverage enhanced accessibility features introduced in Zurich for improved usability. * Be aware of regional limitations on AI playbook generation, notably in the APAC region. * Take advantage of the expanded playbook capabilities introduced in Yokohama and Zurich to improve automation, customization, and integration with other ServiceNow products. Consolidated page of all release notes for Playbooks in Workflow Studio from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Playbooks in Workflow Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Playbooks in Workflow Studio to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-playbooksinworkflowstudio-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | Upgrade information : After you upgrade to Yokohama, update the Workflow Studio application in the ServiceNow Store. | | Zurich | Upgrade information : After you upgrade to Zurich, update the Workflow Studio application in the ServiceNow Store. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Playbooks in Workflow Studio. {#dfrn3-playbooksinworkflowstudio-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Playbooks in Workflow Studio features. {#dfrn3-playbooksinworkflowstudio-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Playbooks in Workflow Studio features or functionality were removed. {#dfrn3-playbooksinworkflowstudio-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Playbooks in Workflow Studio features or functionality were deprecated. {#dfrn3-playbooksinworkflowstudio-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Playbooks in Workflow Studio. {#dfrn3-playbooksinworkflowstudio-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | Activation information : The application comes with the application can be downloaded for patch fixes.Workflow Studio ServiceNow Store app. Workflow Studio is part of the ServiceNow AI Platform® and is available by default. Get the latest Workflow Studio features by downloading the latest Workflow Studio app in the ServiceNow Store, as well as related applications like the Process Automation Content and Process Automation Experience Demo applications. The To use the playbook generation feature in Workflow Studio, download the [ServiceNow Otto for Creator](https://store.servicenow.com/sn_appstore_store.do#!/store/application/8178fec0ce0431105a7c9305875b2dca) application. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Workflow Studio is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : The application comes with the application can be downloaded for patch fixes.Workflow Studio ServiceNow Store app. Workflow Studio is part of the ServiceNow AI Platform® and is available by default. Get the latest Workflow Studio features by downloading the latest Workflow Studio app in the ServiceNow Store, as well as related applications like the Process Automation Content and Process Automation Experience Demo applications. The To use the playbook generation feature in Workflow Studio, download the [ServiceNow Otto for Creator](https://store.servicenow.com/sn_appstore_store.do#!/store/application/8178fec0ce0431105a7c9305875b2dca) application. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Playbooks is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Playbooks in Workflow Studio we have noted them here. {#dfrn3-playbooksinworkflowstudio-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Additional requirements : Download the latest Workflow Studio app in the ServiceNow Store to access the newest features. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Playbooks in Workflow Studio we have noted them here. {#dfrn3-playbooksinworkflowstudio-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Playbooks in Workflow Studio, such as specific requirements or compliance levels. {#dfrn3-playbooksinworkflowstudio-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | Accessibility information :
| | Zurich | Accessibility information : * In Diagram view, navigate between and configure stages and activities [via keyboard](https://www.servicenow.com/docs/access?context=keyboard-navigation-in-playbook-diagram-view&family=zurich&ft:locale=en-US). * Set the action bar to always show in Diagram view. To learn more, see [View all buttons without hover](https://www.servicenow.com/docs/access?context=view-all-buttons-without-hover&family=zurich&ft:locale=en-US). * In Diagram view, use a screen reader to help navigate the designer. * Updated color contrast for activities to meet WCAG standards. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Playbooks in Workflow Studio we have noted them here. {#dfrn3-playbooksinworkflowstudio-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | Localization information : Using OpenAI LLMs for playbook generation is not available in the APAC region. | | Zurich | Localization information : Using OpenAI LLMs for playbook generation is not available in the APAC region. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Playbooks in Workflow Studio we have noted them here. {#dfrn3-playbooksinworkflowstudio-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | * Add custom translations for playbooks. * Restart playbook activities that have ended in error. * Create a checklist directly in the side panel without needing a checklist template. * Generate a playbook via API in other ServiceNow applications such as IT Operations Management (ITOM). * Generate playbooks from inputs that refer to active actions, flows, subflows, content from installed spokes, or activity definitions. See [Exploring playbooks](https://www.servicenow.com/docs/access?context=process-automation-designer&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Add permissions for playbook authors and runtime users. * Activate a playbook without a trigger. Set multiple potential triggers for a playbook, or trigger a playbook on a schedule. * Enable AI agents to complete activities without human intervention during runtime. * Set child variants to evaluate later in a playbook. * Create decision branches for stages. See [Playbooks](https://www.servicenow.com/docs/access?context=process-automation-designer&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]