--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Process Mining for ITSM release notes for upgrades from Yokohama to Brazil # Combined Process Mining for ITSM release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Process Mining for ITSM release notes for upgrades from Yokohama to Brazil This consolidated release notes page assists ServiceNow customers in preparing for upgrades of Process Mining for ITSM from the Yokohama release family through to Brazil. It summarizes all relevant updates, feature changes, and activation details across multiple releases to streamline upgrade planning. Show full answer Show less Notably, for Process Mining for ITSM, there are no updates, new features, changes, removals, deprecations, additional requirements, browser requirements, accessibility, or localization changes reported between Yokohama and Brazil releases. This ensures a stable upgrade experience without unexpected modifications. ## Activation Information In the Brazil release, Process Mining is available by default, simplifying access and activation for customers. Customers should refer to the Access documentation for detailed activation procedures. ## Key Features Highlight in Brazil Release * **Automated discovery:** Visualize real processes through automated mapping of actual workflow paths derived from audit logs, eliminating reliance on assumptions. * **Bottleneck and root-cause analysis:** Identify stalled approvals and rework points to pinpoint where work breakdowns occur. These capabilities enable improved process transparency and optimization for ITSM workflows. ## Upgrade Preparation Customers should review and complete any pre- and post-upgrade tasks as recommended before upgrading to the Brazil release to ensure a smooth transition, although no specific tasks or changes were noted. Consolidated page of all release notes for Process Mining for ITSM from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Process Mining for ITSM release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Process Mining for ITSM to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-processminingforitsm-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Process Mining for ITSM. {#dfrn3-processminingforitsm-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Process Mining for ITSM features. {#dfrn3-processminingforitsm-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Process Mining for ITSM features or functionality were removed. {#dfrn3-processminingforitsm-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Process Mining for ITSM features or functionality were deprecated. {#dfrn3-processminingforitsm-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Process Mining for ITSM. {#dfrn3-processminingforitsm-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Activation information : Process Mining is available by default. See [Access](https://www.servicenow.com/docs/access?context=activate-po-plugin&family=brazil&ft:locale=en-US) for more information. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Process Mining for ITSM we have noted them here. {#dfrn3-processminingforitsm-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Process Mining for ITSM we have noted them here. {#dfrn3-processminingforitsm-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Process Mining for ITSM, such as specific requirements or compliance levels. {#dfrn3-processminingforitsm-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Process Mining for ITSM we have noted them here. {#dfrn3-processminingforitsm-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Process Mining for ITSM we have noted them here. {#dfrn3-processminingforitsm-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | * See your real processes, not assumptions --- automated discovery maps actual workflow paths from audit logs. * Find where work breaks down --- bottleneck and root-cause analysis pinpoint stalled approvals and rework. See [Process Optimization](https://www.servicenow.com/docs/access?context=process-mining&family=brazil&ft:locale=en-US) for more information. | [ ]