--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Product Catalog Management release notes for upgrades from Yokohama to Brazil # Combined Product Catalog Management release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Product Catalog Management release notes for upgrades from Yokohama to Brazil This consolidated release notes document covers all key updates and changes for ServiceNow Product Catalog Management when upgrading from the Yokohama to Brazil release. It provides essential information to help customers prepare for the upgrade, highlighting new features, changes, data model updates, and activation instructions specific to the Brazil release. Show full answer Show less ## Key Features * **Extended Product Life Cycle States:** New "In Test" and "Staged" states allow validation and testing of product offerings and specifications before publication, reducing errors and incomplete content exposure. * **Channel-Specific Availability:** Support for phased product launches by releasing product offerings to different distribution channels on scheduled dates. Offerings remain hidden from channels until their release date. This feature is supported by a new `Product Offering Channel Override` table. * **Localized Catalog Experiences:** Ability to generate language-specific versions of product catalogs and offerings to display product information in preferred languages. If no translation is available, default language content is shown. New translation tables support this functionality. * **Customizable Display Order:** Sales agents can define how product offerings are sorted in the catalog UI (CRM Workspace and Business Portal) by display order instead of alphabetical order, improving product visibility during quoting and ordering. ## Key Changes * **Filtered Catalog-Category Hierarchy Retrieval:** When specifying a catalog, only that catalog and its category hierarchy are returned, improving response efficiency. * **Optional Product Details in Catalog Search:** Integrations can now request specific product details such as family, characteristics, and categories to optimize search response size and processing time. * **Improved Search Result Ranking:** Admins can reindex the product catalog so that the most relevant product offering matching a search term ranks highest, enhancing search precision. * **Simplified Updates to Published Offerings:** Optional characteristics and child offerings can be added without creating new versions, with the ability to set future effective dates for child offerings. * **Always Available Catalog Sort Options:** The sort dropdown in the product catalog UI now always appears and includes a new "Display Order" option; "Relevancy" sorting remains tied to AI Search activation. * **Product Offering Family in Search Results:** The product offering family is now included in catalog search API responses, eliminating the need for separate lookups. ## Data Model Updates Multiple new columns and tables have been introduced or extended to support the new features: * New lifecycle states "In Test" and "Staged" added to product offering and specification tables. * New approval state with values such as In Review, Approved, Rejected added to product offerings. * Active channels column added to record which distribution channels currently have the offering available. * Effective from dates added to product offering and specification relationships for scheduling availability. * Display order columns added to product offering and catalog category relationship tables to manage sorting preferences. ## Activation and Localization * Product Catalog Management Core (plugin `snprdpm`) must be activated from the plugin activation page by a System Administrator. Activation includes demo data and related plugins. * Multilingual support for product offering names and descriptions enables localized catalog interfaces when the appropriate ServiceNow language plugins are active. ## Practical Benefits for ServiceNow Customers * Accelerate product launches with better control over product lifecycle and channel-specific releases. * Support complex product sales with configurable products, bundles, and service-based offerings managed from a unified catalog. * Improve seller productivity by enabling faster product discovery through customized sorting and enhanced search accuracy. * Reduce errors and incomplete product exposure by enabling testing and staged publishing before going live. * Provide a localized sales experience with multi-language catalog content to support global sales teams. Consolidated page of all release notes for Product Catalog Management from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Product Catalog Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Product Catalog Management to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-productcatalogmanagement-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Product Catalog Management. {#dfrn3-productcatalogmanagement-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | [Extended product life cycle states for product offerings and specifications](https://www.servicenow.com/docs/access?context=extended-product-lifecycle-states&family=brazil&ft:locale=en-US) : Validate product offerings and specifications before publication by moving them through the In Test and Staged life cycle states. Build and test catalog hierarchies without publishing unfinished records, helping reduce unnecessary revisions and prevent incomplete catalog content from becoming available to users. [Channel-specific availability for product offerings](https://www.servicenow.com/docs/access?context=channel-specific-availability&family=brazil&ft:locale=en-US) : Coordinate phased product launches by releasing a published product offering to different distribution channels on different dates. Use channel overrides to align product availability with channel readiness, training, partner enablement, or regional rollout plans without delaying channels that are ready to launch. The offering stays hidden from a channel, in both catalog search and AI Search, until that channel's release date arrives. A new table, Product Offering Channel Override \[sn_prd_pm_product_offering_channel_override\], has been introduced to support this feature. [Localized product catalog experiences](https://www.servicenow.com/docs/access?context=enable-multi-locale-catalogs&family=brazil&ft:locale=en-US) : Generate language-specific versions of product catalogs and product offerings when they are published so sales agents can view product names, descriptions, and characteristics in their preferred language across configurator screens, carts, and quotes. If translated content isn't available for a language, the default-language version is displayed automatically. The following new tables have been introduced to support this feature: * Product Offering Translation \[sn_prd_pm_product_offering_translation\] * Product Offering Catalog Translation \[sn_prd_pm_product_offering_catalog_translation\] [Customize the display order of product offerings](https://www.servicenow.com/docs/access?context=som-managing-product-catalogs&family=brazil&ft:locale=en-US) : Help sales agents find relevant product offerings faster by defining how offerings appear in the Catalog UI, both on the CRM Workspace and Business Portal. Sales agents can sort product offerings by Display Order, making it easier to surface prioritized offerings while creating quotes and orders instead of sorting alphabetically. A catalog or category without a configured order continues to sort alphabetically. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Product Catalog Management features. {#dfrn3-productcatalogmanagement-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | [Catalog filtering for the eligible catalog-category hierarchy](https://www.servicenow.com/docs/access?context=product-catalog-search-api&family=brazil&ft:locale=en-US) : Retrieve only the catalog you need when loading the eligible catalog-category hierarchy. Previously, the response included the complete hierarchy for all eligible catalogs, even when a catalog was specified in the selectedCatalog parameter. Now, when you specify a catalog, the response includes only that catalog and its category hierarchy. The default value, `allCatalog`, still returns the complete hierarchy. [Optional product details in catalog search results](https://www.servicenow.com/docs/access?context=prod_catalog_search-POST-search&family=brazil&ft:locale=en-US) : Reduce response size and processing time by requesting only the product details your integration needs. * Previously, the search response didn't include product offering characteristics or categories. Now, you can include the additionalFields object in the request to return the product offering family, characteristics, and categories, for example, `"additionalFields": {"family": true, "characteristics": true, "categories": true}`. These fields aren't returned unless you request them. * Previously, the search response included the productOfferingFamily object by default (added in the September 2026 release). Now, it's returned only when you set family to `true` in the additionalFields object. If your integration reads the product offering family from the search response, update your requests to include it. [Improved search result ranking in the product catalog](https://www.servicenow.com/docs/access?context=reindex-product-offering-search&family=brazil&ft:locale=en-US) : Reindex the product catalog to help agents and customers find the exact product offering they're looking for, even when several similar offerings are indexed. Previously, a product offering could rank lower in search results than other offerings that only referenced it, such as a bundle that included it. Now, admins can reindex the product catalog so that the offering that most closely matches a search term ranks highest. [Minor updates to published product offerings and specifications](https://www.servicenow.com/docs/access?context=minor-updates-published-offerings-specs&family=brazil&ft:locale=en-US) : Simplify updates to published product offerings by adding optional characteristics and optional child offerings without creating a new offering version. Set a future effective date for the child-offering relationship to control when the child becomes available for new purchases or order changes. Previously, these updates required a new version of the parent offering and replication of its related configuration. Previously, turning on the transient setting for a published product offering required creating a new version. Now, turning it on doesn't require a new version. Turning it off still requires one. [Product catalog sort options](https://www.servicenow.com/docs/access?context=using-product-catalog&family=brazil&ft:locale=en-US) : Previously, the sort drop-down menu in the product catalog was hidden unless AI Search was turned on. Now it is always available, and includes a new Display Order option that sorts by your configured display order. The Relevancy option still appears only when AI Search is on. Product Catalog Management data model changes : New columns have been added to the Product Catalog Management tables to enable new life cycle states, channel-specific launch dates, and control the display sequence of offerings in the catalog. * Value column has been added to the Distribution Channel \[sn_prd_pm_distribution_channel\] table. It canonically maps the channel name resolved from the context variable or the Sales CRM entity header to the sys_id (Name) in the Distribution Channel \[sn_prd_pm_distribution_channel\] table. * State column on the Product Offering \[sn_prd_pm_product_offering\] table now includes In Test and Staged values, sequenced between Draft and Published. A new Approval state column has been added, with values Not yet requested (default), In Review, Approved, Rejected, and Recalled. A new Active channels column has also been added. It's a read-only, comma-separated list of distribution channel references that stores the channels the offering is currently available on, so catalog search can filter on availability without a table join. * State column on the Specification \[sn_prd_pm_specification\] table now includes In Test and Staged values, sequenced between Draft and Published. * Effective from column has been added to the Product Offering Relationship \[sn_prd_pm_product_offering_relationship\] and Specification Relationship \[sn_prd_pm_specification_relationship\] tables. * Order column has been added to the Catalog Category \[sn_prd_pm_catalog_category_relationship\] and Product Offering Catalog \[sn_prd_pm_product_offering_catalog\] tables. * Display Order column has been added to the Product Offering \[sn_prd_pm_product_offering\] table [Product offering family in catalog search results](https://www.servicenow.com/docs/access?context=prod_catalog_search-POST-search&family=brazil&ft:locale=en-US) : Identify the product offering family of each search result without a separate lookup. Previously, the catalog search REST API response didn't include the product offering family. Now, the response returns the productOfferingFamily object for each product offering, whether or not AI Search is turned on. | [ ] ## Removed Between your current release family and Brazil, some Product Catalog Management features or functionality were removed. {#dfrn3-productcatalogmanagement-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Product Catalog Management features or functionality were deprecated. {#dfrn3-productcatalogmanagement-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Product Catalog Management. {#dfrn3-productcatalogmanagement-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Activation information : Activate Product Catalog Management Core (sn_prd_pm) from the plugin activation page. A System Administrator role is required. Activation includes demo data and installs any related applications and plugins that aren't already active on your instance. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Product Catalog Management we have noted them here. {#dfrn3-productcatalogmanagement-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Product Catalog Management we have noted them here. {#dfrn3-productcatalogmanagement-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Product Catalog Management, such as specific requirements or compliance levels. {#dfrn3-productcatalogmanagement-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Product Catalog Management we have noted them here. {#dfrn3-productcatalogmanagement-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Localization information : Certain Product Catalog Management fields, such as product offering name and description, support multilingual text. Admins can display these fields in multiple languages in the product catalog interface when the corresponding ServiceNow base system language plugin is active. | [ ] ## Highlight information If there are specific highlight considerations for Product Catalog Management we have noted them here. {#dfrn3-productcatalogmanagement-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | * Accelerate product launches by creating, publishing, and managing commercial and technical offerings from a centralized catalog foundation. * Simplify complex product sales with support for configurable products, bundles, and service-based offerings. * Connect sales and fulfillment processes through a unified catalog that powers the lead-to-cash life cycle. * Manage catalog changes with confidence using controlled versioning and scheduled product updates. * Help sellers find and sell the right products faster with organized catalogs, eligibility controls, and intuitive navigation. See [Product Catalog Management](https://www.servicenow.com/docs/access?context=product-catalog-managment&family=brazil&ft:locale=en-US) for more information. | [ ]