--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Recommended Actions for HRSD release notes for upgrades from Yokohama to Brazil # Combined Recommended Actions for HRSD release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Recommended Actions for HRSD Release Notes for Upgrades from Yokohama to Brazil This consolidated guide provides ServiceNow customers with a comprehensive view of the Recommended Actions for HR Service Delivery (HRSD) release notes spanning from the Yokohama to Brazil releases. It is designed to assist you in preparing for your upgrade by summarizing new features, changes, removals, deprecations, activation procedures, and other relevant information about HRSD Recommended Actions across these releases. Show full answer Show less ## Key Features * **Australia Release:** Introduced Recommended Actions that help HR agents accelerate case resolution by displaying relevant Knowledge Base articles and similar cases directly within the case context. It also suggests optimal actions, such as adding approvals when necessary, improving agent efficiency. * **Activation:** Recommended Actions for HRSD must be installed by requesting the app from the ServiceNow Store. This centralized approach allows you to manage app requests and view cumulative release notes conveniently. ## Upgrade and Compatibility Notes * For the Yokohama, Zurich, Australia, and Brazil releases, there were no updates, changes, removals, deprecations, additional requirements, browser requirements, accessibility, or localization updates beyond those mentioned. * This means that aside from the Australia release enhancements, no further modifications impact Recommended Actions for HRSD through to Brazil. ## Practical Implications for ServiceNow Customers * When upgrading to Brazil, focus on completing any pre- and post-upgrade tasks related to Recommended Actions as outlined in the consolidated notes to ensure smooth functionality. * Leverage the Australia release features to improve HR agent productivity by enabling contextual relevant resources and actionable suggestions. * Install or update Recommended Actions for HRSD via the ServiceNow Store to ensure you have the latest capabilities and support. * No additional browser or localization adjustments are required for these releases, simplifying upgrade planning and user adoption. Consolidated page of all release notes for Recommended Actions for HRSD from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Recommended Actions for HRSD release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Recommended Actions for HRSD to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-recommendedactionsforhrsd-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Recommended Actions for HRSD. {#dfrn3-recommendedactionsforhrsd-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Recommended Actions for HRSD](https://www.servicenow.com/docs/access?context=recommended-actions-hrsd&family=australia&ft:locale=en-US) : Help HR agents resolve cases more quickly by listing relevant KB articles and similar cases in the context of the current case. Provide agents with an optimal action such as a suggestion to add an approval to the case if needed. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Recommended Actions for HRSD features. {#dfrn3-recommendedactionsforhrsd-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Recommended Actions for HRSD features or functionality were removed. {#dfrn3-recommendedactionsforhrsd-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Recommended Actions for HRSD features or functionality were deprecated. {#dfrn3-recommendedactionsforhrsd-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Recommended Actions for HRSD. {#dfrn3-recommendedactionsforhrsd-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Activation information : Install Recommended Actions for HRSD by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Recommended Actions for HRSD is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Recommended Actions for HRSD we have noted them here. {#dfrn3-recommendedactionsforhrsd-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Recommended Actions for HRSD we have noted them here. {#dfrn3-recommendedactionsforhrsd-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Recommended Actions for HRSD, such as specific requirements or compliance levels. {#dfrn3-recommendedactionsforhrsd-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Recommended Actions for HRSD we have noted them here. {#dfrn3-recommendedactionsforhrsd-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Recommended Actions for HRSD we have noted them here. {#dfrn3-recommendedactionsforhrsd-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Provide relevant resources and recommendations to HR agents for speedy resolution of HR cases. See [Explore](https://www.servicenow.com/docs/access?context=explore-recommended-actions-hrsd&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]