--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Resource Management Workspace release notes for upgrades from Yokohama to Brazil # Combined Resource Management Workspace release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 9 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Resource Management Workspace Release Notes for Upgrades from Yokohama to Brazil This consolidated guide covers the key updates, new features, changes, and upgrade information for the Resource Management Workspace as customers upgrade from Yokohama through to the Brazil release. It assists ServiceNow customers in preparing for the upgrade, understanding enhancements, and effectively managing resource allocations and planning within the workspace. Show full answer Show less ## Key Features * **Resource Management Enhancements (Yokohama to Brazil):** * View and manage resource assignments at a high level with filters for states, dates, and allocation capacity. * Inline editing for assignment details such as start/end dates, task efforts, and resource status. * Resource allocation heatmap includes columns for resource status, remaining capacity, and utilization to provide detailed insights for approved and pending tasks. * New fields for resource assignments: **Name** , **Ready for review** , and **Notes** to capture additional details during assignment creation. * Direct access to assigned and parent resource assignments from the resource board. * Ability to allocate effort from unassigned assignments with auto-assign or partial assignment options. * Move assigned or unassigned resource assignments to different dates to align work according to project priorities. * Override resource rates per assignment with inline editing. * New "End Assignment" action to precisely end assignments without altering original task plans. * Coral theme introduced as default for new portal, web, and mobile experiences, including a dark theme option to enhance usability and reduce eye strain. ## Changes * **Navigation and Reporting:** Introduction of a new navigation menu and a Reporting dashboard landing page with interactive widgets to access custom resource boards efficiently. * **Resource Allocation Heatmap:** Enhanced with resource status, remaining capacity, and utilization columns to better support resource planning and management. * **Resource Assignment Management:** Added context menu options such as Move, Extend, and Open Assignment to improve flexibility in managing assignments. * **Operational Work Visibility:** Drill-down views reveal operational work types assigned to resources for better workload insights. ## Upgrade and Activation Information * Resource Management Workspace is available for installation and activation via the ServiceNow Store. * Upgrades from Yokohama to Brazil do not introduce additional browser or accessibility requirements, but customers can leverage the new Coral theme with dark mode for improved accessibility and user experience. ## Practical Benefits for ServiceNow Customers * Streamline resource planning by consolidating assignments, requests, and scheduling into a unified workspace with real-time visibility. * Optimize capacity planning by understanding resource availability, utilization, and workload through enhanced heatmaps and dashboards. * Improve assignment accuracy and management via new fields, inline editing, and flexible assignment actions such as moving or ending assignments without disrupting task plans. * Leverage interactive dashboards and customizable widgets to tailor views and manage resource data according to organizational needs. * Adopt a modern, user-friendly interface with the Coral theme and dark mode options to enhance user experience across web and mobile platforms. Consolidated page of all release notes for Resource Management Workspace from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Resource Management Workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Resource Management Workspace to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-resourcemanagementworkspace-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Resource Management Workspace. {#dfrn3-resourcemanagementworkspace-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | [Using Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=yokohama&ft:locale=en-US) : View and access the resource assignments from high-level to get an overview of all the resource assignments, based on their states, completion dates, start dates, resources with allocations over their capacity, and resources allocations within their available. * Filter the resource board using the primary attributes and dates to build a custom view. * Edit the dashboard further to manage the data representation view of existing widgets or add new elements to build the required widgets. * Access the custom resource boards from dashboard using the interactive widgets to manage the allocations details. * Edit the Start and End dates, Task efforts, and Resource status for assigned tasks in the top tray using the inline editing feature. [Using Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=yokohama&ft:locale=en-US) : * View the Resource status, Remaining capacity, and Utilization columns to the allocation heatmap modal to help resource managers to view detailed insights and the total efforts for Approved and Pending tasks. * Use the Total row in the heatmap modal to view the aggregate utilization for approved and pending tasks. * Update the resource status and the efforts for child assignments using the new modal. * Capture additional details required to the Project manager or Resource manager while creating a New Resource Assignment and New Operational Assignment using the following new fields. * Name * Ready for review * Notes * Access the assigned resource assignments or the parent resource assignment directly from the resource board view. | | Zurich | [Assign resource assignments](https://www.servicenow.com/docs/access?context=allocate-resources-rmw&family=zurich&ft:locale=en-US) : Allocate effort from unassigned resource assignments using the following ways: * Auto-assign work among all the available resources. * Partially assign work among for selected resources. [Move a resource assignment](https://www.servicenow.com/docs/access?context=move-ra-rmw&family=zurich&ft:locale=en-US) : Move any assigned resource assignment without actuals or an unassigned resource assignment to a different date to align the work with your project realignment, prioritization, or resource availability. You can move individual resource assignments based on your project or organizational priorities. [Using Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=zurich&ft:locale=en-US) : * View the type of operational work that is assigned to a resource using the resource board drill-down view. * Filter your resource board using data grid filters to easily navigate and modify the resource assignments in the top tray. * Sync the resource assignments to align them with change in planning item dates. * Override resource rate for each assignment from the assigned work in the top tray. * Apply filters using string-type and boolean field values across the resource card top tray to view the required dataset. | | Australia | No updates for this release. | | Brazil | End assignment action in Resource Management Workspace : End resource assignments at a precise date without modifying the original task plan. Select End Assignment from the row context menu of a resource assignment. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Resource Management Workspace features. {#dfrn3-resourcemanagementworkspace-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | [New navigation menu](https://www.servicenow.com/docs/access?context=using-rmw&family=yokohama&ft:locale=en-US) : * New Reporting dashboard landing page in Resource Management Workspace to view and access the resource allocation details. * Interactive widgets in Reporting dashboard to access the custom resource boards. [Using Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=yokohama&ft:locale=en-US) : Added the following details in the resource allocation heatmap view. * The Resource status column to view Approved and Pending assignments. * The Remaining capacity column to view the remaining or over-allocated efforts. * The Utilization column to view the total efforts of approved and pending tasks. [Create resource assignments in Resource Management Workspace](https://www.servicenow.com/docs/access?context=create-ra-rmw&family=yokohama&ft:locale=en-US) : * Added the following fields to create resource assignment form. * The Name field provides a custom or identifiable name for resource assignment. * The Ready for review list to confirm if a resource assignment is ready for a Resource manager's review for allocation. * The Notes field to add any additional notes while creating a resource assignment. * Added the following fields in the row context menu of resource assignments in the top tray. * The Open Resource Assignment field to view and edit a specific assigned assignment. * The Open Parent Resource Assignment field to view and edit the parent assignment. * The Extend menu item and Extend Assignment modal to request an extension to a resource assignment. [New resource heatmap view](https://www.servicenow.com/docs/access?context=using-rmw&family=yokohama&ft:locale=en-US) : The resource allocation heatmap view provides more relevant information such as resource status, remaining capacity, and utilization of resources which helps resource managers to plan efficiently and allocate the resources based on their availability, bandwidth, and work requirements. | | Zurich | [Using Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=zurich&ft:locale=en-US) : * Added the new Move option in the row context menu in the top and bottom tray of the resource board view. * Added sub-labels for the row context menu options in the resource board to better estimate the actions. * Updated Assign modal with options to auto-assign and manually assign the available resources * New Preview button in the Assign modal to see the real-time simulation of allocations for an assignment. * Added Resource not synced icon to identify and sync the resources assignments which are not aligned with the changes to planning item timelines. * New Rate override field to enable editing of resource rate using the inline editing feature. * New Resource rate field to edit resource rate from the workspace view for each resource. Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | No updates for this release. | | Brazil | [End assignment UI option](https://www.servicenow.com/docs/access?context=end-resource-assignment-rmw&family=brazil&ft:locale=en-US) : Added End assignment option in row context menu for assignments. | [ ] ## Removed Between your current release family and Brazil, some Resource Management Workspace features or functionality were removed. {#dfrn3-resourcemanagementworkspace-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Resource Management Workspace features or functionality were deprecated. {#dfrn3-resourcemanagementworkspace-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Resource Management Workspace. {#dfrn3-resourcemanagementworkspace-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | Activation information : Install Resource Management Workspace by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Resource Management Workspace is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Install Resource Management Workspace by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Resource Management Workspace is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | Activation information : The Resource Management Workspace is available to download from ServiceNow Store. Install and activate the plugin to enable the workspace and related features. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Resource Management Workspace we have noted them here. {#dfrn3-resourcemanagementworkspace-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Resource Management Workspace we have noted them here. {#dfrn3-resourcemanagementworkspace-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Resource Management Workspace, such as specific requirements or compliance levels. {#dfrn3-resourcemanagementworkspace-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Resource Management Workspace we have noted them here. {#dfrn3-resourcemanagementworkspace-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Resource Management Workspace we have noted them here. {#dfrn3-resourcemanagementworkspace-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | * Access the new heatmap modal to view the resource status, remaining capacity, and utilization efforts of resource allocation. * Use the Name, Notes, and Ready for review fields while creating a New Resource Assignment. * Access the resource assignments and the parent resource assignment from the resource board. * Use the interactive dashboard to create and manage widgets to access the required set of resource data in board view. * Extend, adjust, and approve resource assignments using the row context menu from the side grid. See [Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Move an assigned or unassigned resource assignment to a different start date to align the work with your organization's prioritization cycle. * View the type of operational work assigned to a resource in the resource board drill-down view. * Allocate effort from unassigned resource assignments using the following ways --- auto-assign work among all the available resources, or partially assign work among for selected resources. See [Resource Management Workspace](https://www.servicenow.com/docs/access?context=using-rmw&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | * Optimize resource allocation by matching the right people with the right primary attributes to planning items and business priorities. * Improve capacity planning with real-time visibility into resource availability, utilization, and workload across the organization. * Streamline workforce planning by consolidating resource requests, assignments, and scheduling into a unified workspace. See the [Resource Management Workspace](https://www.servicenow.com/docs/access?context=explore-rmw&family=brazil&ft:locale=en-US) documentation for more information. | [ ]