--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Retail Core release notes for upgrades from Yokohama to Brazil # Combined Retail Core release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Retail Core release notes for upgrades from Yokohama to Brazil This consolidated release notes document assists ServiceNow customers in preparing for an upgrade of the Retail Core product from the Yokohama release family to the Brazil release family. It summarizes new features, changes, removals, deprecations, activation information, and other relevant details across the intermediate releases (Zurich and Australia) in a single reference. Show full answer Show less ## New Features * **Retail Portal (Yokohama release):** Introduction of a new Retail Portal experience enabling self-service tools, case viewing, and enhanced visibility into retail organization metrics. * No additional new features were introduced in subsequent releases (Zurich, Australia, Brazil). ## Changes, Removals, and Deprecations * No changes, feature removals, or deprecations were made to Retail Core features between Yokohama and Brazil releases. ## Activation Information Retail Core can be activated by requesting the app from the ServiceNow Store. Customers should visit the ServiceNow Store website to view available apps and submit requests. This is the official method for installing and activating Retail Core. ## Additional Notes * No updates were made regarding additional requirements, browser requirements, accessibility information, or localization considerations across the releases. * The Retail Portal is highlighted as an optimized and streamlined portal experience for retail organizations introduced in Yokohama. ## Practical Implications for ServiceNow Customers When upgrading Retail Core from Yokohama to Brazil: * Expect the main new capability to be the Retail Portal introduced in Yokohama, offering enhanced self-service and metric visibility. * No functional changes, removals, or deprecations should impact your existing Retail Core setup between these releases. * Ensure you activate Retail Core through the ServiceNow Store as part of the upgrade process. * There are no additional configuration or browser changes required beyond existing standards. Consolidated page of all release notes for Retail Core from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Retail Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Retail Core to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-retailcore-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Retail Core. {#dfrn3-retailcore-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | [Retail portal](https://www.servicenow.com/docs/access?context=rahi-retail-portal&family=yokohama&ft:locale=en-US) : Use the new Retail Portal experience to use self-service tools, view cases, and gain visibility into metrics for your retail organizations. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Retail Core features. {#dfrn3-retailcore-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Retail Core features or functionality were removed. {#dfrn3-retailcore-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Retail Core features or functionality were deprecated. {#dfrn3-retailcore-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Retail Core. {#dfrn3-retailcore-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | Activation information : Install Retail Core by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Retail Core is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Retail Core we have noted them here. {#dfrn3-retailcore-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Retail Core we have noted them here. {#dfrn3-retailcore-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Retail Core, such as specific requirements or compliance levels. {#dfrn3-retailcore-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Retail Core we have noted them here. {#dfrn3-retailcore-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Retail Core we have noted them here. {#dfrn3-retailcore-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | Use the Retail Portal for an optimized and streamlined portal experience within your retail organization. See [Retail](https://www.servicenow.com/docs/access?context=rahi-retail-operations-overview&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]