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ft:publication_title :

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---

# Combined ServiceNow Add-in for Microsoft 365 release notes for upgrades from Yokohama to Brazil

# Combined ServiceNow Add-in for Microsoft 365 release notes for upgrades from Yokohama to Brazil {#ariaid-title1}

Release version: Brazil  
Updated October 8, 2026  
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## Summary of Combined ServiceNow Add-in for Microsoft 365 Release Notes for Upgrades from Yokohama to Brazil

This consolidated release notes document assists ServiceNow customers in preparing for upgrades of the ServiceNow Add-in for Microsoft 365 from the Yokohama release family through to the Brazil release.
It summarizes new features, changes, and important upgrade information across these releases in one place to streamline understanding and implementation.
Show full answer Show less  

## Key Features Introduced

* **Manifest File Creation (Yokohama):** Enables configuration of the ServiceNow Add-in for Microsoft 365 by creating a manifest file tailored to desired settings.
* **Email Field Mapping to Catalog Items and Forms (Yokohama):** Allows mapping of fields from emails or meeting invites to automatically populate ServiceNow catalog forms and standard forms, improving data entry efficiency.
* **Single Sign-On Configuration (Yokohama):** Supports seamless employee access to the add-in across Microsoft 365 applications without repeated sign-ins to Employee Center, enhancing user experience.

## Upgrade and Activation Guidance

* Before upgrading to Brazil, customers should review and complete specified pre- and post-upgrade tasks to ensure a smooth transition.
* The ServiceNow Add-in for Microsoft 365 is available for installation via the ServiceNow Store. Customers can request and manage the add-in through this platform.

## Additional Requirements

* Microsoft Outlook 2019 or later is required to use the ServiceNow Add-in for Microsoft 365.

## Important Notes

* No updates, changes, removals, deprecations, browser requirements, accessibility details, or localization considerations were introduced between Yokohama and Brazil releases for this add-in, except the features and requirements noted above.
* The add-in supports access to any catalog form in Employee Center and submission of requests directly within Microsoft 365 apps, enhancing workflow integration.
* Extension points are configurable to support message and appointment handling in both read and compose modes within Microsoft Outlook.  
Consolidated page of all release notes for ServiceNow Add-in for Microsoft 365 from Yokohama to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family ServiceNow Add-in for Microsoft 365 release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading ServiceNow Add-in for Microsoft 365 to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-servicenowaddinformicrosoft365-summary__entry__2}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## New features

Between your current release family and Brazil, new features were introduced for ServiceNow Add-in for Microsoft 365.  
{#dfrn3-servicenowaddinformicrosoft365-summary__entry__12}

| Release | Release notes |
|-|-|
| Yokohama | [Create a manifest file](https://www.servicenow.com/docs/access?context=create-ms365-addin-manifest&family=yokohama&ft:locale=en-US) :   Create a manifest file with the configurations that you want to enable for the ServiceNow Add-in for Microsoft 365. [Map email fields to a catalog item](https://www.servicenow.com/docs/access?context=map-email-catalog&family=yokohama&ft:locale=en-US) :   Map fields from an email or meeting invite to copy and auto-populate a catalog form. [Map email fields to a form](https://www.servicenow.com/docs/access?context=map-email-form&family=yokohama&ft:locale=en-US) :   Map fields from an email or meeting invite to copy and auto-populate a ServiceNow form. [Configure single sign-on for ServiceNow Add-in for Microsoft 365](https://www.servicenow.com/docs/access?context=configure-sso-sn-addin-ms365&family=yokohama&ft:locale=en-US) :   Enable employees to access the add-in from any Microsoft 365 app without having to sign in to Employee Center. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Changes

Between your current release family and Brazil, some changes were made to existing ServiceNow Add-in for Microsoft 365 features.  
{#dfrn3-servicenowaddinformicrosoft365-summary__entry__22}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Removed

Between your current release family and Brazil, some ServiceNow Add-in for Microsoft 365 features or functionality were removed.  
{#dfrn3-servicenowaddinformicrosoft365-summary__entry__32}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Brazil, some ServiceNow Add-in for Microsoft 365 features or functionality were deprecated.  
{#dfrn3-servicenowaddinformicrosoft365-summary__entry__42}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Activation information

Review information on how to activate ServiceNow Add-in for Microsoft 365.  
{#dfrn3-servicenowaddinformicrosoft365-summary__entry__52}

| Release | Release notes |
|-|-|
| Yokohama | Activation information :   Install ServiceNow Add-in for Microsoft 365 by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: ServiceNow Add-in for Microsoft 365 is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for ServiceNow Add-in for Microsoft 365 we have noted them here.  
{#dfrn3-servicenowaddinformicrosoft365-summary__entry__62}

| Release | Release notes |
|-|-|
| Yokohama | Additional requirements :   You must have Microsoft Outlook 2019 or a later version to use ServiceNow Add-in for Microsoft 365. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for ServiceNow Add-in for Microsoft 365 we have noted them here.  
{#dfrn3-servicenowaddinformicrosoft365-summary__entry__72}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for ServiceNow Add-in for Microsoft 365, such as specific requirements or compliance levels.  
{#dfrn3-servicenowaddinformicrosoft365-summary__entry__82}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for ServiceNow Add-in for Microsoft 365 we have noted them here.  
{#dfrn3-servicenowaddinformicrosoft365-summary__entry__92}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for ServiceNow Add-in for Microsoft 365 we have noted them here.  
{#dfrn3-servicenowaddinformicrosoft365-summary__entry__102}

| Release | Release notes |
|-|-|
| Yokohama | * Access any catalog form in Employee Center and submit requests within Microsoft 365 apps. * Load any ServiceNow form or navigate to a link in Employee Center. * Map message or appointment fields in Microsoft Outlook to be auto-populated in ServiceNow catalogs or forms. * Configure extension points to support messages and appointments in read and compose modes. See [ServiceNow Add-in for Microsoft 365](https://www.servicenow.com/docs/access?context=sn-addin-for-ms365&family=yokohama&ft:locale=en-US) for more information. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]


