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# Combined ServiceNow AI Platform core feature release notes for upgrades from Yokohama to Brazil

# Combined ServiceNow AI Platform core feature release notes for upgrades from Yokohama to Brazil {#ariaid-title1}

Release version: Brazil  
Updated October 8, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 20 minutes to read
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## Summary of Combined ServiceNow AI Platform Core Feature Release Notes for Upgrades from Yokohama to Brazil

This consolidated guide provides a comprehensive summary of the ServiceNow AI Platform core feature updates, changes, and upgrade considerations from the Yokohama release through to Brazil.
It is designed to help ServiceNow customers efficiently prepare for upgrades by highlighting new features, security enhancements, deprecated functionality, and activation requirements across multiple releases.
Show full answer Show less  

## Upgrade Preparation and Important Information

* **Dynamic Schema Migration:** Starting with Zurich, the dynamic schema application framework was revised. Instances with dynamic schema from Xanadu or Yokohama are automatically migrated during upgrade. Customers should consult the Dynamic Schema Zurich Migration Guide for detailed steps.
* **Read-Only Field Security:** Introduced in Australia, enhanced granular controls for read-only fields improve security without compromising flexibility. This includes options like "strictreadonly" and "clientscriptmodifiable."
* **Multi-Instance Setup:** Introduced in Brazil to enable cross-instance communication and monitoring, requiring installation from the ServiceNow Store and activation of the AMF Core plugin.

## Key Features Introduced Across Releases

* **Guarded Script Evaluator (Yokohama onward):** Enhances sandbox script security by restricting JavaScript APIs available to untrusted scripts, with phased enforcement for authenticated and guest users.
* **Feature Preview Program (Zurich, Australia):** Allows customers to discover, activate, and test pre-release features in a controlled environment and provide feedback.
* **Dynamic Attributes and Categories:** Add and manage dynamic attributes and categories, including reusable dynamic namespaces for efficient schema design.
* **REST API Enhancements:** Automatic generation of request definitions from sample requests and improved control over REST API access via path-based ACLs and resource-level security.
* **Experimentation Framework:** Enables select customers to test new feature variants to foster innovation.
* **Audit Management Console:** Simplifies audit data management with automated retention policies.
* **AI Indicators (Zurich, Brazil):** Visual cues in Core UI and configurable workspaces highlight AI-generated content, improving transparency and user experience.
* **User Interface Improvements:** Introduction of the Coral theme with dark mode, enhanced TinyMCE HTML editor plugins, and support for additional field types in configurable workspaces.
* **Performance and Monitoring:** Metadata query caching and slow-pattern trend tracking improve system responsiveness and help prioritize investigations.
* **Localization and Preferences:** Expanded options for language, region, date, time formats, and country settings enhance user experience customization.
* **Guest User and Session Security:** Improved guest API access control, session-based ACLs, and management of guest access to records increase security for unauthenticated users.
* **Address Field Type:** New field with auto-suggestions reduces data entry errors.

## Changes and Enhancements

* Updated ACLs for transaction and session management tables to enhance security.
* Expanded scheduling options for scheduled jobs with new run types and advanced configuration parameters.
* Improved export capabilities, including direct export to Google Sheets and configurable Excel export row limits.
* JavaScript engine upgraded to support ECMAScript 2021 (ES12), enabling modern scripting features like Promises and Async/await.
* New dictionary attributes and vertical radio button layouts supported in configurable workspaces.
* Enhanced control over cross-scope access based on latest source code updates to maintain scope security boundaries.

## Deprecations and Removals

* **Application Insights:** Deprecated starting Zurich; replaced by Instance Observer for system performance analysis.
* **Legacy UIs (UI11 and UI15):** Deprecated from Australia release; customers should transition to Next Experience for a modern interface.
* **Dynamic Groups:** Removed in Zurich; customers should use dynamic attributes in dynamic categories instead.
* **Script Sandbox System Property:** The glide.script.use.sandbox property was removed; the sandbox is now enabled by default.
* No removals were introduced in the Brazil release.

## Activation and Additional Requirements

* The ServiceNow AI Platform core features are active by default across all releases.
* To leverage Multi-Instance Setup (Brazil), installation from the ServiceNow Store and activation of the AMF Core plugin are required.
* No specific browser or additional technical requirements were introduced or changed throughout these releases.

## Accessibility and Localization

* Coral theme includes a dark mode option to reduce eye strain.
* TinyMCE HTML editor enhancements improve accessibility with the Format Painter plugin and keyboard navigation support.
* No new localization-specific updates affecting core features were noted.

## Practical Benefits for ServiceNow Customers\</

Consolidated page of all release notes for ServiceNow AI Platform core feature from Yokohama to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family ServiceNow AI Platform core feature release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading ServiceNow AI Platform core feature to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-servicenowaiplatformcorefeature-summary__entry__2}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | Upgrade information :   The dynamic schema application framework has been revised in the Zurich release. If you implemented dynamic schema in Xanadu or Yokohama, the application is automatically migrated to a new framework as part of the upgrade to the Zurich release. For details on the migration, see the [Dynamic Schema Zurich Migration Guide \[KB2146133\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2146133) article in the Now Support Knowledge Base. |
| Australia | Upgrade information :   The dynamic schema application framework was revised in the Zurich release. If you implemented dynamic schema in the Xanadu or Yokohama releases, the application is automatically migrated to a new framework as part of the upgrade to releases starting with the Zurich release. For details on the migration and steps you might need to perform, see the [Dynamic Schema Zurich Migration Guide \[KB2146133\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2146133) article in the Now Support Knowledge Base. The Australia release introduces enhanced protections for read‑only fields across the ServiceNow AI Platform®. These changes include a new "read_only_option" field with granular control levels, including "strict_read_only" and "client_script_modifiable". The changes occur in the back end and maintain backward‑compatible behavior. This update helps strengthen your instance security while preserving the flexibility you need. Refer to [KB2718122](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2718122) for additional technical details on how to identify affected fields and adjust their settings. For more information about granular read-only security options, see [Configuring read-only security options](https://www.servicenow.com/docs/access?context=read-only-option&family=australia&ft:locale=en-US). |
| Brazil | No updates for this release. |
[ ]

## New features

Between your current release family and Brazil, new features were introduced for ServiceNow AI Platform core feature.  
{#dfrn3-servicenowaiplatformcorefeature-summary__entry__12}

| Release | Release notes |
|-|-|
| Yokohama | [Enhance instance security for sandbox scripts with guarded script](https://www.servicenow.com/docs/access?context=guarded-script&family=yokohama&ft:locale=en-US) :   The guarded script evaluator restricts the JavaScript features and APIs available to untrusted, client-generated scripts running in the script sandbox environment. Beginning with the Yokohama Patch 13 release, incompatible scripts sent to the server by guest users are rejected on all instances by default. Scripts sent by authenticated users are evaluated using a phased approach to enforcement that varies by the type of instance to provide time to detect and review incompatible scripts before rejecting them. Scripts that use unsupported features are recorded in the Incompatible Guarded Scripts list, where you can rewrite them or create exemptions for scripts that can't be rewritten. [Add dynamic attributes to a dynamic category](https://www.servicenow.com/docs/access?context=add-dynamic-attributes-dynamic-category&family=yokohama&ft:locale=en-US) :   Add individual attributes or a group of attributes to a dynamic category. [Reference a dynamic attribute or a list of dynamic attributes](https://www.servicenow.com/docs/access?context=create-dynamic-schema-reference&family=yokohama&ft:locale=en-US) :   Build a dependency between a dynamic attribute store field and either a dynamic attribute or a list of dynamic attributes. [Edit data in remote tables on an instance](https://www.servicenow.com/docs/access?context=create-remote-table-script&family=yokohama&ft:locale=en-US) :   Insert, update, and delete data in an external data source from a remote table on an instance when you enable editing for the table. Customize the script definitions that enable you to insert, update, or delete data from a remote table. |
| Zurich | [Access and test pre-release features](https://www.servicenow.com/docs/access?context=feature-preview-program&family=zurich&ft:locale=en-US) :   The Feature Preview Program provides a centralized location to discover, activate, and test pre-release capabilities on your instance. When a pre-release feature is added to your instance, you receive a notification and can access the Feature Preview Program to review feature details, activate features for testing, and provide feedback. [Enhance instance security for sandbox scripts with guarded script](https://www.servicenow.com/docs/access?context=guarded-script&family=zurich&ft:locale=en-US) :   The guarded script evaluator restricts the JavaScript features and APIs available to untrusted, client-generated scripts running in the script sandbox environment. Beginning with the Zurich Patch 9 release, incompatible scripts sent to the server by guest users are rejected on all instances by default. Scripts sent by authenticated users are evaluated using a phased approach to enforcement that varies by the type of instance to provide time to detect and review incompatible scripts before rejecting them. Scripts that use unsupported features are recorded in the Incompatible Guarded Scripts list, where you can rewrite them or create exemptions for scripts that can't be rewritten. [Automatically generate request definitions for scripted REST API resources](https://www.servicenow.com/docs/access?context=autogenerate-api-request-definitions&family=zurich&ft:locale=en-US) :   Use sample requests made to an API resource to generate request header associations, query parameter associations, and a request schema for that resource and the related scripted REST API service. [Use schemas to define the structure and format of REST API responses and requests](https://www.servicenow.com/docs/access?context=define-scripted-rest-api-schema&family=zurich&ft:locale=en-US) :   When you define a schema in the ServiceNow AI Platform, the schema can be used to define the structure of requests and responses within the associated REST API. The schema data for the requests and responses is then available in the exportable OpenAPI specification for the API. [Experimentation framework](https://www.servicenow.com/docs/access?context=experimentation-framework&family=zurich&ft:locale=en-US) :   Help enable innovation by trying new ServiceNow® feature variants in your instance. Only single customer instances or Gen AI Innovation Program participants have early access to new innovations via experimentation framework. You can opt out of specific experiments or turn off the framework entirely. [Monitor requestors' API usage rates through the Inbound API Integration Usage dashboard](https://www.servicenow.com/docs/access?context=inbound-api-integration-usage-dashboard&family=zurich&ft:locale=en-US) :   Inbound integrations track web service requests for OAuth registered applications and user accounts making those requests. [Hierarchical queries in condition builders](https://www.servicenow.com/docs/access?context=data-hierarchies&family=zurich&ft:locale=en-US) :   Simplify and build queries with fewer conditions using existing hierarchical data in a table. You can also define new hierarchical relationships between records that are in the same table. [Dynamic namespaces](https://www.servicenow.com/docs/access?context=create-dynamic-namespace&family=zurich&ft:locale=en-US) :   Define categories and attributes once and reuse them using dynamic namespaces across multiple tables and dynamic attribute store fields. A dynamic namespace is automatically created when you add a dynamic attribute store field. [Audit Management Console and audit retention](https://www.servicenow.com/docs/access?context=audit-mgmt-console&family=zurich&ft:locale=en-US) :   Simplify your audit data management and configuration by using the Audit Management Console module. It includes a new Retention option, which automates and simplifies the deletion of audit data based on your requirements. |
| Australia | [Access and test pre-release features](https://www.servicenow.com/docs/access?context=feature-preview-program&family=australia&ft:locale=en-US) :   The Feature Preview Program provides a centralized location to discover, activate, and test pre-release capabilities on your instance. When a pre-release feature is added to your instance, you receive a notification and can access the Feature Preview Program to review feature details, activate features for testing, and provide feedback. [Enhance instance security for sandbox scripts with guarded script](https://www.servicenow.com/docs/access?context=guarded-script&family=australia&ft:locale=en-US) :   The guarded script evaluator restricts the JavaScript features and APIs available to untrusted, client-generated scripts running in the script sandbox environment. Beginning with the Australia Patch 2 release, incompatible scripts sent to the server by guest users are rejected on all instances by default. Scripts sent by authenticated users are evaluated using a phased approach to enforcement that varies by the type of instance to provide time to detect and review incompatible scripts before rejecting them. Scripts that use unsupported features are recorded in the Incompatible Guarded Scripts list, where you can rewrite them or create exemptions for scripts that can't be rewritten. [Automatically generate request definitions for scripted REST API resources](https://www.servicenow.com/docs/access?context=autogenerate-api-request-definitions&family=australia&ft:locale=en-US) :   Use sample requests made to an API resource to generate request header associations, query parameter associations, and a request schema for that resource and the related scripted REST API service. [Granular read-only security options](https://www.servicenow.com/docs/access?context=read-only-option&family=australia&ft:locale=en-US) :   Control the editability of read-only fields by configuring read-only options, allowing for customized behavior that balances usability and security. Read-only options provide granular control over whether read-only fields can be updated through client scripts and server-side operations. You can also test stricter read-only controls in non-production instances before implementing them in production. [Support for reference data types in Dynamic Schema](https://www.servicenow.com/docs/access?context=add-dynamic-attributes&family=australia&ft:locale=en-US) :   Create dynamic attributes using reference data types. [Work with Dynamic Schema elements in the Workspace condition builder](https://www.servicenow.com/docs/access?context=dynamic-schema&family=australia&ft:locale=en-US) :   Filter Workspace lists using dynamic schema elements in the condition builder. [Toggle the mail icon display](https://www.servicenow.com/docs/access?context=c_DictionaryAttributes&family=australia&ft:locale=en-US) :   Show or hide the mail icon in email fields by configuring the hide_email_icon dictionary attribute. [AI indicator in forms](https://www.servicenow.com/docs/access?context=c_FormFields&family=australia&ft:locale=en-US) :   Easily identify AI involvement across the ServiceNow AI Platform® through a visual cue that identifies form fields in configurable workspace and Core UI that have been updated with AI-generated content. [Guest API access control](https://www.servicenow.com/docs/access?context=c_RESTAPI&family=australia&ft:locale=en-US) :   Manage guest access to REST and GraphQL API endpoints using path-based ACLs while maintaining separate authenticated user controls. [Granular admin roles](https://www.servicenow.com/docs/access?context=granular-admin-roles&family=australia&ft:locale=en-US) :   Grant specific permissions to developers or users who perform minor administrative tasks without granting them unrestricted access to the full admin role by reviewing and assigning available granular admin roles. [Optional trailing slash configuration](https://www.servicenow.com/docs/access?context=api-rest&family=australia&ft:locale=en-US) :   Align with external specifications and industry standards by configuring REST APIs with optional trailing slash support. [Path-based REST ACL control](https://www.servicenow.com/docs/access?context=api-rest&family=australia&ft:locale=en-US) :   Control access to REST services by creating path-based ACLs using specific HTTP method and path combinations. [Resource-level security configuration](https://www.servicenow.com/docs/access?context=api-rest&family=australia&ft:locale=en-US) :   Enable public access or custom ACL authorization by configuring resource-level security settings. [Address field type with auto-suggestions](https://www.servicenow.com/docs/access?context=address-field-type&family=australia&ft:locale=en-US) :   Reduce manual entry errors through a new Address field type for Core UI and Workspace forms, which provides real-time address suggestions displayed as you type. [New dot-walk scoping security properties and table attribute](https://www.servicenow.com/docs/access?context=r_AvailableSystemProperties&family=australia&ft:locale=en-US) :   Strengthen scope boundary enforcement when dot-walking across application scopes using Reference Fields through additional properties and a table attribute. For more information, see the [Dot-Walk Scoping Security Enhancement \[KB2793170\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2793170) article in the Now Support Knowledge Base. |
| Brazil | [Set up cross-instance communication](https://www.servicenow.com/docs/access?context=multi-instance-setup-overview&family=brazil&ft:locale=en-US) :   Run a scan to discover non-production instances related to a production instance and connect instances using the Multi-Instance Setup application (sn-app-amf). Multi-Instance Setup supports cross-instance communication with other ServiceNow applications and provides a single interface to view and monitor connections. AI indicators now visible in Core UI lists :   Rows in Core UI lists that are created or modified by an AI agent now display an AI indicator. The indicator clears automatically when a user makes an inline edit to the row, keeping the indicator accurate as data changes. Caching for repeated metadata queries :   The platform caches repeated metadata queries to optimize processing of metadata requests. [Monitor daily slow-pattern trends](https://www.servicenow.com/docs/access?context=daily_slow_patterns&family=brazil&ft:locale=en-US) :   Track day-over-day trends in slow-pattern data with daily snapshots that automatically identify new or worsening patterns. High-significance changes are highlighted in list views, helping you quickly spot meaningful changes and prioritize investigation efforts. Built-in data retention and filtering keep historical comparisons accurate and relevant for up to 33 days. |
[ ]

## Changes

Between your current release family and Brazil, some changes were made to existing ServiceNow AI Platform core feature features.  
{#dfrn3-servicenowaiplatformcorefeature-summary__entry__22}

| Release | Release notes |
|-|-|
| Yokohama | [Updated Access Control Lists (ACLs) for Transaction tables and Session Management tables](https://www.servicenow.com/docs/access?context=exploring-access-control-list&family=yokohama&ft:locale=en-US) :   The ACLs for a number of Transaction Management tables and Session Management tables have been updated to enhance security using a combination of Deny and Allow ACLs. All new ACLs have a security attribute. You must have the security attribute to add to the role list of an ACL. For more information, see [Configure an ACL rule](https://www.servicenow.com/docs/access?context=t_CreateAnACLRule&family=yokohama&ft:locale=en-US), [Deny-Unless ACL](https://www.servicenow.com/docs/access?context=acl-denial-behavior&family=yokohama&ft:locale=en-US), and [\[Placeholder link text to key bundle-psec.allow-acl\]](https://www.servicenow.com/docs/access?context=allow-acl&family=yokohama&ft:locale=en-US). The updated Transaction Management tables include: * syslog * syslog_ajax * syslog_email * syslog_transaction * syslog_script The updated Session Management tables include: * sys_audit * sys_security_acl * sys_user_auth * sys_user_session [Configuring plugins for the TinyMCE HTML editor](https://www.servicenow.com/docs/access?context=configuring-the-html-plugins-for-tinymce&family=yokohama&ft:locale=en-US) :   The Accessibility Checker (a11ychecker) plugin is now available in the TinyMCE HTML editor. The plugin identifies WCAG and Section 508 accessibility violations and provides an auto-repair feature where applicable. To configure the plugin, see [Change the TinyMCE HTML editor plugins](https://www.servicenow.com/docs/access?context=change-the-tinymce-html-editor-plugins&family=yokohama&ft:locale=en-US). Additional configurations to the accessibility rules, like changing the WCAG level and HTML versions can also be done via TinyMCEconfigscript script. [Field types supported in a configurable workspace](https://www.servicenow.com/docs/access?context=r_FieldTypes&family=yokohama&ft:locale=en-US) :   The following field types are now supported for use in a configurable workspace: * Documentation_field * Domain_path * HTML_Script * Long * Longint * multi_small * Order index * Radio For more information, see [Field types reference](https://www.servicenow.com/docs/access?context=r_FieldTypes&family=yokohama&ft:locale=en-US). [Specify the tables that a REST API access policy restricts](https://www.servicenow.com/docs/access?context=create-api-access-policy&family=yokohama&ft:locale=en-US) :   Specify the tables that a Table REST API access policy applies to on the API Access Policy form. [Use ISO currency codes with the FX Currency field type](https://www.servicenow.com/docs/access?context=fx-currency&family=yokohama&ft:locale=en-US) :   Use three-digit ISO 4217 currency codes from the Numeric code field on the Currency \[fx_currency\] table with fields of the FX Currency field type. [Sorting according to the session language](https://www.servicenow.com/docs/access?context=sorting-session-language&family=yokohama&ft:locale=en-US) :   Configure whether string values in columns are sorted according to the user's session language or English. [Columnstore index type](https://www.servicenow.com/docs/access?context=t_CreateCustomIndex&family=yokohama&ft:locale=en-US) :   Optimize data storage and retrieval by creating a columnstore index. This index type is available with RaptorDB Professional. |
| Zurich | [AI indicator in forms](https://www.servicenow.com/docs/access?context=ai-indicator-in-configurable-workspace-and-core-ui&family=zurich&ft:locale=en-US) :   The AI indicator is a visual cue that identifies form fields in configurable workspace and Core UI that have been updated with AI-generated content. This feature enhances user experience by providing a consistent and clear indication of AI involvement across the platform. Coral theme :   Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [ECMAScript 2021 (ES12) JavaScript mode supports additional scripting features](https://www.servicenow.com/docs/access?context=javascript-engine-feature-support&family=zurich&ft:locale=en-US) :   Use additional scripting features, including Promises and Async await, in applications or scripts that use the ECMAScript 2021 (ES12) JavaScript mode. [Stream multipart responses with REST APIs](https://www.servicenow.com/docs/access?context=r_AvailableSystemProperties&family=zurich&ft:locale=en-US) :   Stream multipart responses rather than buffering responses until complete by default with REST APIs that support the multipart/mixed requests, such as the Batch API. The glide.rest.serialize.disable_response_stream_buffering system property controls this behavior and applies only to instances configured with Application Delivery Controller, version 2 (ADCv2). [Additional field types supported in a configurable workspace](https://www.servicenow.com/docs/access?context=r_FieldTypes&family=zurich&ft:locale=en-US) :   The following field types are now supported for use in a configurable workspace: * datetime * email_script * int * integer_time * related_tags * user_input [Vertical layout configuration for radio buttons in a configurable workspace](https://www.servicenow.com/docs/access?context=r_FieldTypes&family=zurich&ft:locale=en-US) :   Configurable workspaces now support a vertical layout configuration of radio buttons. [More dictionary attributes available for selected fields in a configurable workspace](https://www.servicenow.com/docs/access?context=r_FieldTypes&family=zurich&ft:locale=en-US) : Applicable fields used in a configurable workspace now support the following dictionary attributes: * choice * decimal * float * html_editor * integer * ip_addr * is_searchable_choice * phone_number_e164 * readonly_clickthrough * ref_ac_columns * translated_html_editor * types [New plugins available for the TinyMCE HTML editor](https://www.servicenow.com/docs/access?context=configuring-the-html-plugins-for-tinymce&family=zurich&ft:locale=en-US) :   The TinyMCE HTML editor now supports two new plugins in Core UI and configurable workspaces: * The Image Editing (editimage) plugin adds a contextual editing toolbar to images in the editor. * The Help plugin (help) enables you to check shortcuts and keyboard navigation for accessibility. [New run types available for scheduled jobs](https://www.servicenow.com/docs/access?context=c_ScheduledJobs&family=zurich&ft:locale=en-US) :   The following run types are now available for all scheduled job types, enabling flexible scheduling: * Day and Month in Year * Day in Week in Month in Year * Week in Month The new run types are available in the following standard scheduled job types: * Scheduled Email of Report * Scheduled Entity Generation * Scheduled Script Execution To enable these new run types in other scheduled job child tables, you must configure your applicable form view to include the fields Day, Month, and Year. For more information, see [Enable run types for scheduled job child tables](https://www.servicenow.com/docs/access?context=customize-run-times-for-scheduled-jobs&family=zurich&ft:locale=en-US). [New advanced options available for scheduled jobs](https://www.servicenow.com/docs/access?context=c_ScheduledJobs&family=zurich&ft:locale=en-US) :   The following new advanced options are available when configuring scheduled jobs, offering greater flexibility in job planning, execution, and recurrence: * Starting * Ending * Repeat every [Export lists to Google Sheets](https://www.servicenow.com/docs/access?context=setup-gsheet-export&family=zurich&ft:locale=en-US) :   Export your lists to Google Sheets directly from the Export menu. |
| Australia | [Data Egress and Usage by Domain tabs added to the Inbound API Integration Usage dashboard](https://www.servicenow.com/docs/access?context=inbound-api-integration-usage-dashboard&family=australia&ft:locale=en-US) :   View data volumes returned in integration responses and monitor domain-level usage. [Country setting added to Language and Region preferences](https://www.servicenow.com/docs/access?context=next-experience-language-preferences&family=australia&ft:locale=en-US) :   Users can select their country from the Next Experience language and region preferences. [New options for date and time format in the User record](https://www.servicenow.com/docs/access?context=user&family=australia&ft:locale=en-US) :   Users can select from new options for Date format and Time format in the User record. [Control whether date and time formats reflect the user locale by default](https://www.servicenow.com/docs/access?context=set-localization-props&family=australia&ft:locale=en-US) :   Configure date and time formats to reflect the user locale when no date or time format has been selected in user preferences through the glide_i18n.date.default_to_locale system property. [Control how to set the language for guest users](https://www.servicenow.com/docs/access?context=set-localization-props&family=australia&ft:locale=en-US) :   Use a guest user's IP address to set their language through the glide_i18n.ip_geolocation system property. [Activate additional choices for countries](https://www.servicenow.com/docs/access?context=activate-country-choices&family=australia&ft:locale=en-US) :   Activate additional choices for countries in the Next Experience language and region preferences or in a User record. [ECMAScript 2021 (ES12) JavaScript mode supports additional scripting features](https://www.servicenow.com/docs/access?context=javascript-engine-feature-support&family=australia&ft:locale=en-US) :   Use additional scripting features in applications or scripts that use the ECMAScript 2021 (ES12) JavaScript mode. [JavaScript engine updated with changes from the Rhino engine](https://www.servicenow.com/docs/access?context=updates-javascript-engine&family=australia&ft:locale=en-US) :   The JavaScript engine on the ServiceNow AI Platform was updated to incorporate changes from the open-source Rhino JavaScript engine. [New Normalization Data Services system property](https://www.servicenow.com/docs/access?context=r_AvailableSystemProperties&family=australia&ft:locale=en-US) :   Create duplicate records in core_company extension tables by setting the com.glide.acl_check_all_filter_on_new system property to true to reference account records. [System properties secured by default](https://www.servicenow.com/docs/access?context=r_AvailableSystemProperties&family=australia&ft:locale=en-US) :   Glide properties that can impact instance security are set to secure values by default. For more information about which system properties are affected and why, see the [Glide Property Hardening \[KB1982254\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1982254) article in the Now Support Knowledge Base. [Tracking records in unauthenticated users' sessions](https://www.servicenow.com/docs/access?context=web-embeddables&family=australia&ft:locale=en-US) :   Track records created, modified, or deleted by unauthenticated users to enable session-based ACL access on public forms, portals, or workflows. [Manage guest user access to records](https://www.servicenow.com/docs/access?context=web-embeddables&family=australia&ft:locale=en-US) :   Restrict guest user access to records they created or updated during their current session using the 'is in session' condition builder on the ACL form for Sys ID fields. [Session-based guest access](https://www.servicenow.com/docs/access?context=web-embeddables&family=australia&ft:locale=en-US) :   Manage REST GraphQL security with path-based ACLs that are enforced without needing to require authentication for access to an API. [Support duplicate company names across core_company extension tables](https://www.servicenow.com/docs/access?context=enhanced-nds-for-duplicate-records&family=australia&ft:locale=en-US) :   Avoid normalization conflicts when creating records with the same company name in both the Company \[core_company\] table and its extension tables, such as Customer Account \[customer_account\], using the glide.cmdb.canonical.use_base_core_company_only property. It ensures that uniqueness enforcement applies only to base core_company records. |
| Brazil | [AI indicators updated for form fields](https://www.servicenow.com/docs/access?context=platai-ai-indicator-form-fields&family=brazil&ft:locale=en-US) :   AI indicators for form fields in Core UI and configurable workspaces now support AI color gradients and have been updated to reflect the latest ServiceNow Otto name and iconography. [TinyMCE version 8.3.0 upgrade](https://www.servicenow.com/docs/access?context=c_UseHTMLFields&family=brazil&ft:locale=en-US) :   The HTML editor in Core UI and configurable workspaces is upgraded from TinyMCE version 6.8.2 to version 8.3.0. [Text pattern configuration in the HTML editor](https://www.servicenow.com/docs/access?context=configuring-the-html-system-properties-in-tinymce&family=brazil&ft:locale=en-US) :   Text patterns in the HTML editor can now be turned on or off using the glide.ui.html.editor.textpatterns system property. [Configurable choice field empty option labels](https://www.servicenow.com/docs/access?context=r_AvailableSystemProperties&family=brazil&ft:locale=en-US) :   Configure choice fields to display either None or --None-- for empty options using the glide.ui.choice.display_none system property. [Base cross-scope access on the latest source code updates](https://www.servicenow.com/docs/access?context=r_AvailableSystemProperties&family=brazil&ft:locale=en-US) :   Control how the system invalidates Restricted Caller Access records when a source code record, such as a script include, in a cross-scope access table is committed in an update set with the glide.sys.fencing.restricted_caller_access.invalidation_mode system property. By default, a database listener monitors update set commits on source code tables and invalidates RCA records at the time of the commits so that cross-scope access is based on the latest source code updates. [ECMAScript 2021 (ES12) JavaScript mode supports additional scripting features](https://www.servicenow.com/docs/access?context=javascript-engine-feature-support&family=brazil&ft:locale=en-US) :   Use additional scripting features in applications or scripts that use the ECMAScript 2021 (ES12) JavaScript mode. [JavaScript engine updated with changes from the Rhino engine](https://www.servicenow.com/docs/access?context=updates-javascript-engine&family=brazil&ft:locale=en-US) :   The JavaScript engine on the ServiceNow AI Platform was updated to incorporate changes from the open-source Rhino JavaScript engine. [Configure row threshold for exports to Excel](https://www.servicenow.com/docs/access?context=c_ExportLimits&family=brazil&ft:locale=en-US) :   Configure the row limit for exports to Excel using the properties glide.export.xls.max.rows.per.sheet and glide.export.xlsx.max.rows.per.sheet. |
[ ]

## Removed

Between your current release family and Brazil, some ServiceNow AI Platform core feature features or functionality were removed.  
{#dfrn3-servicenowaiplatformcorefeature-summary__entry__32}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Brazil, some ServiceNow AI Platform core feature features or functionality were deprecated.  
{#dfrn3-servicenowaiplatformcorefeature-summary__entry__42}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | Starting with the Zurich release, Application Insights is no longer deployed, enhanced, or supported. Instead, [Overview of Instance Observer](https://www.servicenow.com/docs/access?context=io-overview&family=zurich&ft:locale=en-US) offers a powerful solution for enhancing system performance. Contact your account manager to discover more. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. * The glide.script.use.sandbox system property has been removed. The script sandbox is enabled by default. * Dynamic groups have been removed. Instead, use dynamic attributes in dynamic categories to simplify administration and improve the dynamic schema user experience. |
| Australia | Starting with the Australia release, the legacy user interfaces commonly referred to as UI11 and UI15 are deprecated. These legacy UIs no longer receive enhancements or defect fixes, and will no longer be supported. Certain system features might continue to display through legacy rendering paths (for example, printer‑friendly views) and will be addressed case by case as part of ongoing platform improvements. Use the Next Experience for a modern, accessible, unified interface. For information about activating the Next Experience UI, see [Activation considerations](https://www.servicenow.com/docs/access?context=next-experience-adoption-paths&family=australia&ft:locale=en-US). |
| Brazil | No updates for this release. |
[ ]

## Activation information

Review information on how to activate ServiceNow AI Platform core feature.  
{#dfrn3-servicenowaiplatformcorefeature-summary__entry__52}

| Release | Release notes |
|-|-|
| Yokohama | Activation information :   The ServiceNow AI Platform core features are active by default. |
| Zurich | Activation information :   The ServiceNow AI Platform core features are active by default. |
| Australia | Activation information :   The ServiceNow AI Platform core features are active by default. |
| Brazil | Activation information :   The ServiceNow AI Platform core features are active by default. To use Multi-Instance Setup, you must install it from the ServiceNow Store and activate the AMF Core plugin. For more information, see [Install Multi-Instance Setup and AMF Core](https://www.servicenow.com/docs/access?context=install-multi-instance-setup&family=brazil&ft:locale=en-US). |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for ServiceNow AI Platform core feature we have noted them here.  
{#dfrn3-servicenowaiplatformcorefeature-summary__entry__62}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for ServiceNow AI Platform core feature we have noted them here.  
{#dfrn3-servicenowaiplatformcorefeature-summary__entry__72}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for ServiceNow AI Platform core feature, such as specific requirements or compliance levels.  
{#dfrn3-servicenowaiplatformcorefeature-summary__entry__82}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | Accessibility information : Dark theme :   The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. |
| Australia | Accessibility information :   Format Painter plugin for TinyMCE enables you to apply consistent font styles, sizes, and table formats within the HTML editor field. This improvement helps users with cognitive disabilities and low vision by reducing confusion and supporting clear, predictable formatting throughout documents. Keyboard navigation is supported, providing added ease of use for keyboard-only users. For more information, see [Configure the HTML toolbar](https://www.servicenow.com/docs/access?context=t_ConfigureTheTinyMCEHTMLToolbar&family=australia&ft:locale=en-US). |
| Brazil | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for ServiceNow AI Platform core feature we have noted them here.  
{#dfrn3-servicenowaiplatformcorefeature-summary__entry__92}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for ServiceNow AI Platform core feature we have noted them here.  
{#dfrn3-servicenowaiplatformcorefeature-summary__entry__102}

| Release | Release notes |
|-|-|
| Yokohama | * Streamline how you access help content on the system events and job scheduling dashboard by accessing the appropriate help content in each tab. * Insert, update, and delete data in an external data source from a remote table. See [Administer the ServiceNow AI Platform](https://www.servicenow.com/docs/access?context=intro-now-platform-landing&family=yokohama&ft:locale=en-US) for more information. |
| Zurich | * Simplify and build queries with fewer conditions by leveraging hierarchical relationships in a condition builder. * Use additional scripting features, including Promises and Async await, with the ECMAScript 2021 (ES12) JavaScript mode. * Define dynamic categories and dynamic attributes once and reuse them using dynamic namespaces across multiple tables and dynamic attribute store fields. See [Administer](https://www.servicenow.com/docs/access?context=intro-now-platform-landing&family=zurich&ft:locale=en-US) for more information. Use the Feature Preview Program to choose which pre-release capabilities to activate and test on your instance. |
| Australia | Control whether read-only fields can be updated through client scripts and server-side operations by configuring read-only options. See [Administer the ServiceNow AI Platform](https://www.servicenow.com/docs/access?context=intro-now-platform-landing&family=australia&ft:locale=en-US) for more information. Use the Feature Preview Program to choose which pre-release capabilities to activate and test on your instance. |
| Brazil | * Access platform capabilities, discover new applications, and get intelligent, actionable insights. * Install and manage licensed applications and plugins for your instance and understand your subscriptions and entitlements. * Configure core features, such as tables and data, users, search, notifications, and localization. * Maintain and monitor the ServiceNow AI Platform to identify issues or enhance performance. * Plan and manage ServiceNow AI Platform upgrades to patches and new releases. See [Administer the ServiceNow AI Platform](https://www.servicenow.com/docs/access?context=intro-now-platform-landing&family=brazil&ft:locale=en-US) for more information. |
[ ]