--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined ServiceNow Otto for Manufacturing Commercial Operations (MCO) release notes for upgrades from Yokohama to Brazil # Combined ServiceNow Otto for Manufacturing Commercial Operations (MCO) release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Otto for Manufacturing Commercial Operations (MCO) Release Notes for Upgrades from Yokohama to Brazil This consolidated release notes document assists ServiceNow customers in preparing for upgrades of ServiceNow Otto for Manufacturing Commercial Operations (MCO) from the Yokohama release through to the Brazil release. It includes key updates, new features, changes, and other relevant information across multiple release families. Show full answer Show less The document highlights that many release families, including Yokohama, Australia, and Brazil, have no updates in certain areas, ensuring customers can quickly identify where changes apply. It is intended to streamline the upgrade process by providing a single reference point. ## Key Features * **Zurich Release:** Introduced the ability to execute recall campaigns faster by leveraging the *create recall corrective actions AI agent*. This AI agent extracts data from repair documents to generate corrective actions and related charges automatically, and it sets asset applicability criteria to target the impacted asset subsets efficiently. * **Activation:** Now Assist features require activation of the `com.sn.mfg.gen.ai` plugin for ServiceNow Otto for MCO. This enables AI-powered capabilities within the solution. Manufacturing Commercial Operations is available through the ServiceNow Store. ## Key Changes * **Zurich Release:** Adjusted AI usage measurement methodology starting from the Australia Early Access phase. The model shifted from a 365-day look-back to a 365-day burn-down approach, resetting usage at the contract anniversary date. This change impacts how customers monitor and manage AI consumption within the platform. ## Other Information * **No Updates Noted:** For removals, deprecations, additional requirements, browser requirements, accessibility, localization, and highlight information, no updates were recorded across the Yokohama to Brazil releases, simplifying upgrade considerations. * **Upgrade Preparation:** Customers should review and complete pre- and post-upgrade tasks as indicated, even when no explicit updates are noted, to ensure smooth transition to the Brazil release. This consolidated information helps ServiceNow customers understand what new capabilities and changes to expect, how to activate essential features, and any modifications in usage measurement, thereby enabling effective planning and execution of their upgrade path from Yokohama to Brazil for ServiceNow Otto for Manufacturing Commercial Operations. Consolidated page of all release notes for ServiceNow Otto for Manufacturing Commercial Operations (MCO) from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Manufacturing Commercial Operations (MCO) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Otto for Manufacturing Commercial Operations (MCO) to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowottoformanufacturingcommercialoperationsmco-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for ServiceNow Otto for Manufacturing Commercial Operations (MCO). {#dfrn3-servicenowottoformanufacturingcommercialoperationsmco-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Execute recall campaigns faster](https://www.servicenow.com/docs/access?context=execute-recall-campaigns&family=zurich&ft:locale=en-US)[\[Placeholder link text to key execute-recall-campaigns-faster\]](https://www.servicenow.com/docs/access?context=execute-recall-campaigns-faster&family=zurich&ft:locale=en-US) : Use the create recall corrective actions AI agent to extract the information available in the repair documents. The AI agent identifies and collects all relevant data contained within the repair documents and generates the corrective action and the corresponding charges. The AI agent sets the asset applicability criteria to determine which corrective actions are applicable to that particular subset of the impacted asset. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing ServiceNow Otto for Manufacturing Commercial Operations (MCO) features. {#dfrn3-servicenowottoformanufacturingcommercialoperationsmco-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US) : Starting with Australia Early Access, AI usage measurement is transitioning from a 365-day look-back model to a 365-day burn-down model, with usage resetting at the contract anniversary date. For more information, refer to [KB KB2704710: AI Usage - Overview \& New Measurement Logic](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710). | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some ServiceNow Otto for Manufacturing Commercial Operations (MCO) features or functionality were removed. {#dfrn3-servicenowottoformanufacturingcommercialoperationsmco-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some ServiceNow Otto for Manufacturing Commercial Operations (MCO) features or functionality were deprecated. {#dfrn3-servicenowottoformanufacturingcommercialoperationsmco-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Otto for Manufacturing Commercial Operations (MCO). {#dfrn3-servicenowottoformanufacturingcommercialoperationsmco-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Now Assist features are available with activation of ServiceNow Otto for MCO (com.sn.mfg.gen.ai) plugin. For more information, see [Install plugins for ServiceNow Otto](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&family=zurich&ft:locale=en-US). Important: Manufacturing Commercial Operations is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Otto for Manufacturing Commercial Operations (MCO) we have noted them here. {#dfrn3-servicenowottoformanufacturingcommercialoperationsmco-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Otto for Manufacturing Commercial Operations (MCO) we have noted them here. {#dfrn3-servicenowottoformanufacturingcommercialoperationsmco-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Otto for Manufacturing Commercial Operations (MCO), such as specific requirements or compliance levels. {#dfrn3-servicenowottoformanufacturingcommercialoperationsmco-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Otto for Manufacturing Commercial Operations (MCO) we have noted them here. {#dfrn3-servicenowottoformanufacturingcommercialoperationsmco-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Otto for Manufacturing Commercial Operations (MCO) we have noted them here. {#dfrn3-servicenowottoformanufacturingcommercialoperationsmco-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | [Zurich Patch 5](https://www.servicenow.com/docs/access?context=zurich-patch-5&family=zurich&ft:locale=en-US) * Review changes to Now Assist usage measurement. [Zurich Patch 4](https://www.servicenow.com/docs/access?context=zurich-patch-4&family=zurich&ft:locale=en-US) * Enable the Recall manager to create corrective actions and charges for the recall campaign using the create recall corrective actions AI agent. See [ServiceNow Otto for MCO](https://www.servicenow.com/docs/access?context=now-assist-for-MCO&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]