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ft:publication_title :

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---

# Combined ServiceNow Otto for Platform Analytics release notes for upgrades from Yokohama to Brazil

# Combined ServiceNow Otto for Platform Analytics release notes for upgrades from Yokohama to Brazil {#ariaid-title1}

Release version: Brazil  
Updated October 8, 2026  
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## Summary of Combined ServiceNow Otto for Platform Analytics Release Notes for Upgrades from Yokohama to Brazil

This consolidated release notes document provides ServiceNow customers with a comprehensive view of updates for ServiceNow Otto for Platform Analytics across multiple releases from Yokohama through Brazil.
It helps customers prepare for upgrades by summarizing new features, changes, removals, deprecations, activation instructions, and other relevant information for these releases.
Show full answer Show less  

## Upgrade Preparation and Release Updates

* **Releases Yokohama, Zurich, Australia, and Brazil:** No updates, new features, changes, removals, or deprecations were recorded specifically for ServiceNow Otto for Platform Analytics in these releases.
* Where no updates exist for a release, the notes explicitly state this for clarity.

## Activation Information

* **Zurich and Brazil Releases:** Key activation details are provided to enable AI capabilities within ServiceNow Otto for Platform Analytics:
  * **AI Data Explorer:** Available via the ServiceNow Store.
  * **Query Generation, Analytics Generation, and Export Skills:** Installed with the Generative AI Controller, a dependency included in all Now Assist and ServiceNow Otto applications.
  * Customers should install these components from the ServiceNow Store and activate the relevant skills as part of setup.
  * For full details and further configuration, customers can refer to the Configure topics under ServiceNow Otto for Platform Analytics.

## Accessibility Enhancements

* **Zurich Release (June 2026 AI Data Explorer):**
  * Improved keyboard navigation allows users to tab between the text editor and icons.
  * Enhanced control menu options enable users to move question/response nodes up or down, improving usability beyond drag-and-drop.

## Highlighted Features and Improvements

* **Zurich Patch Releases:**
  * Some generative AI skills are enabled by default to streamline user experience.
  * Introduction of "explorations" -- editable AI-assisted documents for data analysis, refinement, and collaboration to accelerate data-driven decisions.
  * Generation and export of Platform Analytics artifacts directly from conversational interactions within the ServiceNow Otto panel.
  * Unified backend experience for querying across all ServiceNow Otto for Platform Analytics skills and integrated AI applications.
* **Brazil Release:**
  * Continues the enhanced experience of generating and exporting analytics artifacts from conversational interactions.
  * Maintains the smooth, unified querying experience across ServiceNow Otto for Platform Analytics and related AI-enabled applications.

## Additional Information

* No changes were noted for additional system requirements, browser compatibility, localization, or feature removals/deprecations in any release from Yokohama to Brazil.

## Practical Implications for ServiceNow Customers

When upgrading to Brazil, customers can expect a stable platform with no disruptive changes to ServiceNow Otto for Platform Analytics features. Key AI capabilities are accessible through the ServiceNow Store and require activation post-installation. Enhancements in accessibility and AI-assisted data exploration improve usability and empower faster, collaborative data-driven decisions. Customers should ensure activation of AI components and review configuration guidance to fully leverage the platform's analytic and generative AI capabilities.  
Consolidated page of all release notes for ServiceNow Otto for Platform Analytics from Yokohama to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Platform Analytics release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading ServiceNow Otto for Platform Analytics to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-servicenowottoforplatformanalytics-summary__entry__2}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## New features

Between your current release family and Brazil, new features were introduced for ServiceNow Otto for Platform Analytics.  
{#dfrn3-servicenowottoforplatformanalytics-summary__entry__12}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Changes

Between your current release family and Brazil, some changes were made to existing ServiceNow Otto for Platform Analytics features.  
{#dfrn3-servicenowottoforplatformanalytics-summary__entry__22}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Removed

Between your current release family and Brazil, some ServiceNow Otto for Platform Analytics features or functionality were removed.  
{#dfrn3-servicenowottoforplatformanalytics-summary__entry__32}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Brazil, some ServiceNow Otto for Platform Analytics features or functionality were deprecated.  
{#dfrn3-servicenowottoforplatformanalytics-summary__entry__42}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Activation information

Review information on how to activate ServiceNow Otto for Platform Analytics.  
{#dfrn3-servicenowottoforplatformanalytics-summary__entry__52}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | Activation information :   AI Data Explorer is available from the ServiceNow Store. Query Generation, Analytics Generation, and the dashboard and data visualization export skill are installed with Generative AI Controller, which is included as a dependency of all Now Assist applications. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). After installation, activate the relevant skills. For more information, see the relevant Configure topics under [ServiceNow Otto for Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=zurich&ft:locale=en-US). Important: ServiceNow Otto® for Platform Analytics applications are available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Australia | No updates for this release. |
| Brazil | Activation information :   AI Data Explorer is available from the ServiceNow Store. Query Generation, Analytics Generation, and the dashboard and data visualization export skill are installed with Generative AI Controller, which is included as a dependency of all ServiceNow Otto applications. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). After installation, activate the relevant skills. For more information, see the relevant Configure topics under [ServiceNow Otto for Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=brazil&ft:locale=en-US). |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for ServiceNow Otto for Platform Analytics we have noted them here.  
{#dfrn3-servicenowottoforplatformanalytics-summary__entry__62}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for ServiceNow Otto for Platform Analytics we have noted them here.  
{#dfrn3-servicenowottoforplatformanalytics-summary__entry__72}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for ServiceNow Otto for Platform Analytics, such as specific requirements or compliance levels.  
{#dfrn3-servicenowottoforplatformanalytics-summary__entry__82}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | Accessibility information : * (June 2026 AI Data Explorer) Keyboard navigation allows tabbing between the text editor and the icons. * (June 2026 AI Data Explorer) Users can use move up/move down control menu items to change the order of question/response nodes in the exploration. Previously they could only drag the nodes. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for ServiceNow Otto for Platform Analytics we have noted them here.  
{#dfrn3-servicenowottoforplatformanalytics-summary__entry__92}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for ServiceNow Otto for Platform Analytics we have noted them here.  
{#dfrn3-servicenowottoforplatformanalytics-summary__entry__102}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | [Zurich Patch 5](https://www.servicenow.com/docs/access?context=zurich-patch-5&family=zurich&ft:locale=en-US)The following highlights are specific to AI Data Explorer, which relies on Query Generation in the back end. * Review changes to ServiceNow Otto® usage measurement. [Zurich Patch 4](https://www.servicenow.com/docs/access?context=zurich-patch-4&family=zurich&ft:locale=en-US) * Some generative AI skills are now turned on by default. * Create "explorations"---editable documents where you analyze data with the help of AI. Refine responses, add your own input, and collaborate with others to make data-informed decisions faster. Previous Patch releases * Generate and export Platform Analytics artifacts from conversational interactions in the ServiceNow Otto® panel. * Benefit from a single, smooth experience in asking questions across all ServiceNow Otto® for Platform Analytics skills, and other applications that incorporate Platform Analytics and AI, through a shared backend. See [ServiceNow Otto for Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=zurich&ft:locale=en-US) for more information. |
| Australia | No updates for this release. |
| Brazil | * Generate and export Platform Analytics artifacts from conversational interactions in the ServiceNow Otto® panel. * Benefit from a single, smooth experience in asking questions across all ServiceNow Otto® for Platform Analytics skills, and other applications that incorporate Platform Analytics and AI, through a shared backend. See [ServiceNow Otto for Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=brazil&ft:locale=en-US) for more information. |
[ ]


