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ft:locale :

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ft:publication_title :

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---

# Combined ServiceNow Otto in Platform Analytics release notes for upgrades from Yokohama to Brazil

# Combined ServiceNow Otto in Platform Analytics release notes for upgrades from Yokohama to Brazil {#ariaid-title1}

Release version: Brazil  
Updated October 8, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 16 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Combined ServiceNow Otto in Platform Analytics Release Notes for Upgrades from Yokohama to Brazil

This consolidated release notes document provides ServiceNow customers with a comprehensive view of all updates, new features, changes, and relevant information for ServiceNow Otto in Platform Analytics across multiple releases---from Yokohama through to Brazil.
It is designed to help customers prepare for upgrades by summarizing key enhancements and any required pre- and post-upgrade tasks.
Notably, there are no updates specific to the Brazil release itself.
Show full answer Show less  

## Key Features Introduced

* **AI Data Explorer Enhancements (Yokohama and Zurich Releases):** Enables users to ask natural language questions, receive tailored AI-generated insights, and collaborate with colleagues in real time. Capabilities include creating and duplicating explorations and answers, adding data visualizations to dashboards, and summarizing analyses.
* **Query Generation Improvements:** Supports multi-table sources, Workflow Data Fabric tables, database views, Glide List fields, and FXCurrency data type. This broadens the data sets accessible for AI-driven queries and visualizations.
* **Segments Management:** Provides reusable segment definitions that help the semantic layer or language model select appropriate data dimensions. Manual segment creation, synchronization jobs for cleanup, domain separation support, and prioritization of manual segments improve accuracy and reduce noise.
* **Now Assist Renamed to ServiceNow Otto:** The Now Assist Admin Console is now called AI Admin Hub, reflecting ongoing rebranding and consolidation efforts.
* **Improved Visualization and Analysis:** Default sparklines in single-score charts, indicator promotion in AI Search results, extended analysis for trends and targets, and better support for protected scopes enhance data interpretation.
* **Collaboration and Contextual Intelligence:** AI Data Explorer supports shared workspaces for collaborative analysis, contextual insights triggered from any application or visualization, and editing and organizing insights within explorations.

## Important Changes

* **Usage Measurement Updates:** Transition from a 365-day look-back to a 365-day burn-down model for Now Assist usage measurement, resetting usage counts at contract anniversaries.
* **Default Activation of Skills:** Certain AI skills, including Query Generation and dashboard export, are activated by default for new and some upgrading customers to streamline adoption.
* **Access Control Enhancements:** ACLs for AI agents and agentic workflows can be configured to control who can discover and trigger these capabilities, including options for dynamic or AI user behavior and public or authenticated access.
* **Semantic Metadata Customization:** Allows administrators to customize semantic descriptions and usage instructions in configuration tables, with changes transferable via update sets.
* **Monitoring and Visibility:** Enhanced monitoring of Query Generation backend components and detailed skill overviews in AI Admin Hub support better system management and understanding of AI capabilities.

## Activation and Requirements

ServiceNow Otto applications for Platform Analytics are available either included by default or via the ServiceNow Store. Customers can install or update these apps from the store as needed. No new browser or additional requirements have been introduced between Yokohama and Brazil releases.

## Accessibility and Localization

* Accessibility improvements include keyboard navigation for AI Data Explorer and enhanced control for ordering questions and responses within explorations.
* No localization updates or new compliance details were introduced between Yokohama and Brazil.

## Removed and Deprecated Features

No features or functionalities were removed or deprecated in the upgrade path from Yokohama to Brazil.

## Practical Implications for ServiceNow Customers

* Customers upgrading to Brazil can expect enhanced AI-driven analytics capabilities that improve data exploration, collaboration, and decision-making without disruptive removals or deprecations.
* Default activation of AI skills simplifies setup and encourages immediate use of advanced features.
* Improved segment management and semantic metadata controls provide greater precision and flexibility in data analysis.
* Better visibility into AI processes and backend health aids troubleshooting and operational assurance.
* Integration with Workflow Data Fabric and database views expands the scope of accessible data for more comprehensive insights.  
Consolidated page of all release notes for ServiceNow Otto in Platform Analytics from Yokohama to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto in Platform Analytics release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading ServiceNow Otto in Platform Analytics to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__2}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## New features

Between your current release family and Brazil, new features were introduced for ServiceNow Otto in Platform Analytics.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__12}

| Release | Release notes |
|-|-|
| Yokohama | [Gather insights, plan, and collaborate in the AI Data Explorer](https://www.servicenow.com/docs/access?context=now-assist-explorer&family=yokohama&ft:locale=en-US) (January 2026) :   Ask quick questions, receive tailored recommendations, and collaborate with AI and your colleagues to build long-term analysis. Enable teams to discuss and act on findings instantly. Centralize insights and narratives for better decision making. Guide users with contextual insights and suggestions. Main features include: * [Optional deeper level of analysis](https://www.servicenow.com/docs/access?context=hidden-insights&family=yokohama&ft:locale=en-US) * [Add a data visualization from an exploration to a dashboard](https://www.servicenow.com/docs/access?context=add-data-viz-from-expl-to-dboard&family=yokohama&ft:locale=en-US) * [Share explorations with tagged users](https://www.servicenow.com/docs/access?context=share-now-assist-explorer&family=yokohama&ft:locale=en-US) * [Duplicate an exploration](https://www.servicenow.com/docs/access?context=nowass-expl-duplicate-exploration&family=yokohama&ft:locale=en-US) * [Duplicate an answer in an exploration](https://www.servicenow.com/docs/access?context=nowass-expl-dup-del-question-resp&family=yokohama&ft:locale=en-US) * [Summarize an exploration](https://www.servicenow.com/docs/access?context=summarize-exploration&family=yokohama&ft:locale=en-US) AI Data Explorer leverages Query Generation to translate natural language questions into actionable insights. Query Generation enables users of AI Data Explorer to analyze their data and access a broader range of data sets. Key capabilities include: * [Ability to add tables to the semantic data layer](https://www.servicenow.com/docs/access?context=add-table-semantic-layer&family=yokohama&ft:locale=en-US) * [Multi-table source support](https://www.servicenow.com/docs/access?context=ask-expl-questions&family=yokohama&ft:locale=en-US) * [Workflow Data Fabric table support](https://www.servicenow.com/docs/access?context=create-integrations-applications&family=yokohama&ft:locale=en-US) * [Database view support](https://www.servicenow.com/docs/access?context=add-table-semantic-layer&family=yokohama&ft:locale=en-US) |
| Zurich | [Gather insights, plan, and collaborate in the AI Data Explorer](https://www.servicenow.com/docs/access?context=ai-data-explorer&family=zurich&ft:locale=en-US) (December 2025) :   Ask quick questions, receive tailored recommendations, and collaborate with AI and your colleagues to build long-term analysis. Enable teams to discuss and act on findings instantly. Centralize insights and narratives for better decision making. Guide users with contextual insights and suggestions. Main features include: * [Extended analysis](https://www.servicenow.com/docs/access?context=hidden-insights&family=zurich&ft:locale=en-US) generates a deeper level of analysis that can reveal new insights, enabling you to make more informed decisions. * [Add a data visualization from an exploration to a dashboard](https://www.servicenow.com/docs/access?context=add-data-viz-from-expl-to-dboard&family=zurich&ft:locale=en-US) * [Share explorations with tagged users](https://www.servicenow.com/docs/access?context=share-now-assist-explorer&family=zurich&ft:locale=en-US) * [Duplicate an exploration](https://www.servicenow.com/docs/access?context=nowass-expl-duplicate-exploration&family=zurich&ft:locale=en-US) * [Duplicate an answer in an exploration](https://www.servicenow.com/docs/access?context=nowass-expl-dup-del-question-resp&family=zurich&ft:locale=en-US) * [Summarize an exploration](https://www.servicenow.com/docs/access?context=summarize-exploration&family=zurich&ft:locale=en-US) AI Data Explorer leverages Query Generation to translate natural language questions into actionable insights. Query Generation enables users of AI Data Explorer to analyze their data and access a broader range of data sets. Key capabilities include: * [Ability to add tables to the semantic data layer](https://www.servicenow.com/docs/access?context=add-table-semantic-layer&family=zurich&ft:locale=en-US) * [Multi-table source support](https://www.servicenow.com/docs/access?context=ask-expl-questions&family=zurich&ft:locale=en-US) * [Workflow Data Fabric table support](https://www.servicenow.com/docs/access?context=create-integrations-applications&family=zurich&ft:locale=en-US) * [Database view support](https://www.servicenow.com/docs/access?context=add-table-semantic-layer&family=zurich&ft:locale=en-US) |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Changes

Between your current release family and Brazil, some changes were made to existing ServiceNow Otto in Platform Analytics features.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__22}

| Release | Release notes |
|-|-|
| Yokohama | [View recommended actions](https://www.servicenow.com/docs/access?context=expl-view-recommended-actions&family=yokohama&ft:locale=en-US) :   AI Data Explorer can suggest actions based on the insights that it generates in an exploration. [Ask questions about FX currency data](https://www.servicenow.com/docs/access?context=qg-supported-query-operations&family=yokohama&ft:locale=en-US) :   Query Generation now supports the FXCurrency (Currency 2) data type. This means that you can use AI Data Explorer to explore financial operations data, including those within Source-to-Pay Operations. [Benefit from improvements to segments](https://www.servicenow.com/docs/access?context=querygen-segments&family=yokohama&ft:locale=en-US) :   Segments are reusable definitions in Query Generation that provide non-obvious context to assist the semantic layer or LLM to select the correct dimension and values. Users can create manual segments via a new form. A scheduled job synchronizes manual and autogenerated segments. This job also cleans up segments to help surface the correct segments and reduce noise. Domain separation is also now supported, with a Domain field on the Segments table. Segments based on reports and filters inherit the source domain. Manual segments have domains that are passed up to the Segments table on synchronization. Segments are not supported for indicator sources or modules on domain-separated instances. [Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=yokohama&ft:locale=en-US) :   Starting with Yokohama Patch 5, Now Assist usage measurement is transitioning from a 365-day look-back model to a 365-day burn-down model, with usage resetting at the contract anniversary date. For more information, refer to [KB KB2704710: Now Assist Usage - Overview \& New Measurement Logic](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710). [Some Now Assist skills are turned on by default](https://www.servicenow.com/docs/access?context=now-assist-skills-on-by-default&family=yokohama&ft:locale=en-US) :   The new default behavior works as follows: * New customers: When you install a Now Assist product, designated skills are turned on automatically. * Existing customers who are upgrading (starting with Yokohama Patch 11): Any previously unconfigured skill is turned on automatically (the skill was never configured and turned on, then turned off again). Previously configured skills that were turned on, then off, remain inactive. [Configure ACLs for AI agents and agentic workflows](https://www.servicenow.com/docs/access?context=aia-security-implementation&family=yokohama&ft:locale=en-US) :   Configure the access control lists for who can discover and trigger AI agents and agentic workflows in their guided setups in AI Agent Studio. You can determine whether an AI agent or agentic workflow behaves as a dynamic user or as an AI user. You can also specify if an AI agent or agentic workflow can be available to all authenticated users or publicly available. [Query Generation skills are active by default](https://www.servicenow.com/docs/access?context=enable-query-generation&family=yokohama&ft:locale=en-US) :   If the Generative AI Controller plugin is activated, the skills for Query Generation are activated by default. [Greater visibility into the Query Generation process](https://www.servicenow.com/docs/access?context=ask-expl-questions&family=yokohama&ft:locale=en-US) :   When you call Query Generation from AI Data Explorer or another application, you see each state that the query and response goes through before completing. [Multi-table source support](https://www.servicenow.com/docs/access?context=ask-expl-questions&family=yokohama&ft:locale=en-US) :   Query Generation supports related table conditions and dot-walking in queries. [Get insights and visualizations for Workflow Data Fabric tables](https://www.servicenow.com/docs/access?context=create-integrations-applications&family=yokohama&ft:locale=en-US) :   Ask AI Data Explorer information about Workflow Data Fabric data and get insightful responses. You must first add the Workflow Data Fabric tables to the Query Generation Semantic Table Configuration table. [Use database views in queries](https://www.servicenow.com/docs/access?context=add-table-semantic-layer&family=yokohama&ft:locale=en-US) :   Generate visualizations or ask AI Data Explorer about data kept in database views, like SLA data. You have to add the database views to the Semantic Table Configuration table. [Add tables to the semantic data layer](https://www.servicenow.com/docs/access?context=add-table-semantic-layer&family=yokohama&ft:locale=en-US) :   Choose which tables your users can query with generative AI for data analysis. [Monitor the health of the Query Generation back end](https://www.servicenow.com/docs/access?context=querygen-health-page&family=yokohama&ft:locale=en-US) :   View the state of Now Assist for Platform Analytics LLM, plugins, system properties, components, and dependent products. |
| Zurich | [Improved overview pages for skills](https://www.servicenow.com/docs/access?context=activate-aide-explorer&family=zurich&ft:locale=en-US) :   When you select View details on the tile of an AI skill in AI Admin Hub, you now get more information: * A more detailed description of the skill * Key benefits of the skill * Required and recommended skills to go with the skill [Promote selected indicators in AI Search results](https://www.servicenow.com/docs/access?context=indicator-scope-control&family=zurich&ft:locale=en-US) :   Add high-quality indicators that you identify to a list. The indicators on that list are given a boost in AI Search results for Query Generation. [View more indicator insights in Extended analysis](https://www.servicenow.com/docs/access?context=hidden-insights&family=zurich&ft:locale=en-US) :   See directional trends over time and indicator target information in Extended analysis summaries. [Improvements to data visualizations in Query Generation responses](https://www.servicenow.com/docs/access?context=ask-expl-questions&family=zurich&ft:locale=en-US) : * Single-score charts now render sparklines by default. * When a user query on indicator data does not specify a visualization type, the response returns the indicator's default chart type. [Query indicator data](https://www.servicenow.com/docs/access?context=ai-data-explorer-implementation-checklist&family=zurich&ft:locale=en-US) :   Get scores from automated indicators in your AI Data Explorer explorations. Only classic automated indicators are supported, not Data Snapshots. [Explorations not available from visualization or list for unsupported scope](https://www.servicenow.com/docs/access?context=launch-ai-data-explorer&family=zurich&ft:locale=en-US) :   You can't open AI Data Explorer from a data visualization or list that shows data from a protected scope that is not supported. [Improvements to generated segments](https://www.servicenow.com/docs/access?context=querygen-segments&family=zurich&ft:locale=en-US) : * The names of automatically generated segments now include both the module name and the name of the application it belongs to. * Improved logic to join conditions for segments generated from reports and report sources. More complex conditions such as global OR are now supported. [Query Generation support for Glide Lists](https://www.servicenow.com/docs/access?context=querygen-unsupported-field-types&family=zurich&ft:locale=en-US) :   Query Generation now supports Glide List fields on tables. [Explore data from protected scopes](https://www.servicenow.com/docs/access?context=enable-aide-secure-scope-apps&family=zurich&ft:locale=en-US) :   Provide access to protected application scopes to AI Data Explorer and Query Generation, and you can use data from those application tables in explorations. [Manual segments are prioritized](https://www.servicenow.com/docs/access?context=querygen-segments&family=zurich&ft:locale=en-US) :   Manual segments are re-ranked to take priority over automatically generated segments. [Improvements to how segments are handled](https://www.servicenow.com/docs/access?context=querygen-segments&family=zurich&ft:locale=en-US) : * Manual segments are re-ranked to take priority over automatically generated segments. * Prompt changes made to better support manual segments. * More segments are passed to the LLM to increase the chance of the correct segment getting selected. Twelve segments are passed instead of three. * Segments longer than 2000 characters are dropped to prevent context window bloat. [Customize semantic metadata in configuration tables](https://www.servicenow.com/docs/access?context=customize-semantic-metadata&family=zurich&ft:locale=en-US) :   Customize semantic descriptions and usage instructions in the table and column configuration tables. Unlike the previous method of editing Entity and Dimension records, these changes can be transferred between instances through update sets. [View recommended actions](https://www.servicenow.com/docs/access?context=expl-view-recommended-actions&family=zurich&ft:locale=en-US) :   AI Data Explorer can suggest actions based on the insights that it generates in an exploration. [Ask questions about FX currency data](https://www.servicenow.com/docs/access?context=qg-supported-query-operations&family=zurich&ft:locale=en-US) :   Query Generation now supports the FXCurrency (Currency 2) data type. This means that you can use AI Data Explorer to explore financial operations data, including those within Source-to-Pay Operations. [Benefit from improvements to segments](https://www.servicenow.com/docs/access?context=querygen-segments&family=zurich&ft:locale=en-US) :   Segments are reusable definitions in Query Generation that provide non-obvious context to assist the semantic layer or LLM to select the correct dimension and values. Users can create manual segments via a new form. A scheduled job synchronizes manual and autogenerated segments. This job also cleans up segments to help surface the correct segments and reduce noise. Domain separation is also now supported, with a Domain field on the Segments table. Segments based on reports and filters inherit the source domain. Manual segments have domains that are passed up to the Segments table on synchronization. Segments are not supported for modules on domain-separated instances. [Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US) :   Starting with Australia Early Access, AI usage measurement is transitioning from a 365-day look-back model to a 365-day burn-down model, with usage resetting at the contract anniversary date. For more information, refer to [KB KB2704710: AI Usage - Overview \& New Measurement Logic](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710). [Dashboard and data visualization export skill is active by default](https://www.servicenow.com/docs/access?context=export-db-dv-now-assist-panel&family=zurich&ft:locale=en-US) (January 2026) :   The new default behavior works as follows: * New customers: When you install a Now Assist product, designated skills are turned on automatically. * Existing customers who are upgrading (starting with Zurich Patch 5): If this skill was previously unconfigured, it is turned on automatically (the skill was never configured and turned on, then turned off again). If the skill was previously turned on, then off, it remains inactive. [Greater visibility into the Query Generation process](https://www.servicenow.com/docs/access?context=ask-expl-questions&family=zurich&ft:locale=en-US) :   When you call Query Generation from AI Data Explorer or another application, you see each state that the query and response goes through before completing. [Multi-table source support](https://www.servicenow.com/docs/access?context=ask-expl-questions&family=zurich&ft:locale=en-US) :   Query Generation supports related table conditions and dot-walking in queries. [Get insights and visualizations for Workflow Data Fabric tables](https://www.servicenow.com/docs/access?context=create-integrations-applications&family=zurich&ft:locale=en-US) :   Ask AI Data Explorer information about Workflow Data Fabric data and get insightful responses. You must first add the Workflow Data Fabric tables to the Query Generation Semantic Table Configuration table. [Use database views in queries](https://www.servicenow.com/docs/access?context=add-table-semantic-layer&family=zurich&ft:locale=en-US) :   Generate visualizations or ask AI Data Explorer about data kept in database views, like SLA data. You have to add the database views to the Query Generation Semantic Table Configuration table. [Query Generation skills are active by default](https://www.servicenow.com/docs/access?context=enable-query-generation&family=zurich&ft:locale=en-US) :   If the Generative AI Controller plugin is activated, the skills for Query Generation are activated by default. The new default behavior works as follows: * New customers: When you install a Now Assist product, designated skills are turned on automatically. * Existing customers who are upgrading (starting with Zurich Patch 4): Any previously unconfigured skill is turned on automatically (the skill was never turned on, then off again). Previously configured skills that were turned on, then off, remain inactive. [Add tables to the semantic data layer](https://www.servicenow.com/docs/access?context=add-table-semantic-layer&family=zurich&ft:locale=en-US) :   Choose which tables your users can query with generative AI for data analysis. [Monitor the health of the Query Generation back end](https://www.servicenow.com/docs/access?context=querygen-health-page&family=zurich&ft:locale=en-US) :   View the state of Now Assist for Platform Analytics LLM, plugins, system properties, components, and dependent products. |
| Australia | [Improved overview pages for skills](https://www.servicenow.com/docs/access?context=activate-aide-explorer&family=australia&ft:locale=en-US) :   When you select View details on the tile of an AI skill in AI Admin Hub, you now get more information: * A more detailed description of the skill * Key benefits of the skill * Required and recommended skills to go with the skill [Promote selected indicators in AI Search results](https://www.servicenow.com/docs/access?context=indicator-scope-control&family=australia&ft:locale=en-US) :   Add high-quality indicators that you identify to a list. The indicators on that list are given a boost in AI Search results for Query Generation. [View more indicator insights in Extended analysis](https://www.servicenow.com/docs/access?context=hidden-insights&family=australia&ft:locale=en-US) :   See directional trends over time and indicator target information in Extended analysis summaries. [Improvements to data visualizations in Query Generation responses](https://www.servicenow.com/docs/access?context=ask-expl-questions&family=australia&ft:locale=en-US) : * Single-score charts now render sparklines by default. * When a user query on indicator data does not specify a visualization type, the response returns the indicator's default chart type. [Now Assist renamed to ServiceNow Otto®](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=australia&ft:locale=en-US) :   The Now Assist Admin Console is now AI Admin Hub and many other changes have been made. This renaming is a work in progress. [Query indicator data](https://www.servicenow.com/docs/access?context=ai-data-explorer-implementation-checklist&family=australia&ft:locale=en-US) :   Get scores from automated indicators in your AI Data Explorer explorations. Only classic automated indicators, not Data snapshots, are supported. [Explorations not available from visualization or list for unsupported scope](https://www.servicenow.com/docs/access?context=launch-now-assist-explorer&family=australia&ft:locale=en-US) :   You can't open AI Data Explorer from a data visualization or list that shows data from a protected scope that is not supported. [Improvements to generated segments](https://www.servicenow.com/docs/access?context=querygen-segments&family=australia&ft:locale=en-US) : * The names of automatically generated segments now include both the module name and the name of the application it belongs to. * Improved logic to join conditions for segments generated from reports and report sources. More complex conditions such as global OR are now supported. [Explore data from protected scopes](https://www.servicenow.com/docs/access?context=enable-aide-secure-scope-apps&family=australia&ft:locale=en-US) :   Provide access to protected application scopes to AI Data Explorer and Query Generation, and you can use data from those application tables in explorations. (Query Generation bundle 5.2) [Improvements to how segments are handled](https://www.servicenow.com/docs/access?context=querygen-segments&family=australia&ft:locale=en-US) : * Manual segments are re-ranked to take priority over automatically generated segments. * Prompt changes made to better support manual segments. * More segments are passed to the LLM to increase the chance of the correct segment getting selected. Twelve segments are passed instead of three. * Segments longer than 2000 characters are dropped to prevent context window bloat. (Query Generation bundle 5.2) [Query Generation support for Glide Lists](https://www.servicenow.com/docs/access?context=querygen-unsupported-field-types&family=australia&ft:locale=en-US) :   Query Generation now supports Glide List fields on tables. [Customize semantic metadata in configuration tables](https://www.servicenow.com/docs/access?context=customize-semantic-metadata&family=australia&ft:locale=en-US) :   Customize semantic descriptions and usage instructions in the table and column configuration tables. Unlike the previous method of editing Entity and Dimension records, these changes can be transferred between instances through update sets. [View recommended actions](https://www.servicenow.com/docs/access?context=expl-view-recommended-actions&family=australia&ft:locale=en-US) :   AI Data Explorer can suggest actions based on the insights that it generates in an exploration. [Ask questions about FX currency data](https://www.servicenow.com/docs/access?context=qg-supported-query-operations&family=australia&ft:locale=en-US) :   Query Generation now supports the FXCurrency (Currency 2) data type. This means that you can use AI Data Explorer to explore financial operations data, including those within Source-to-Pay Operations. [Benefit from improvements to segments](https://www.servicenow.com/docs/access?context=querygen-segments&family=australia&ft:locale=en-US) :   Segments are reusable definitions in Query Generation that provide non-obvious context to assist the semantic layer or LLM to select the correct dimension and values. Users can create manual segments via a new form. A scheduled job synchronizes manual and autogenerated segments. This job also cleans up segments to help surface the correct segments and reduce noise. Manual segments are re-ranked to take priority over automatically generated segments. Domain separation is also now supported, with a Domain field on the Segments table. Segments based on reports and filters inherit the source domain. Manual segments have domains that are passed up to the Segments table on synchronization. Segments aren't supported for modules on domain-separated instances. |
| Brazil | No updates for this release. |
[ ]

## Removed

Between your current release family and Brazil, some ServiceNow Otto in Platform Analytics features or functionality were removed.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__32}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Brazil, some ServiceNow Otto in Platform Analytics features or functionality were deprecated.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__42}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Activation information

Review information on how to activate ServiceNow Otto in Platform Analytics.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__52}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | Activation information :   Now Assist applications for Platform Analytics are either included by default or you can install them from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Now Assist in Platform Analytics applications are available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Brazil | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for ServiceNow Otto in Platform Analytics we have noted them here.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__62}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for ServiceNow Otto in Platform Analytics we have noted them here.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__72}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for ServiceNow Otto in Platform Analytics, such as specific requirements or compliance levels.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__82}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | Accessibility information : * (June 2026 AI Data Explorer) Keyboard navigation allows tabbing between the text editor and the icons. * (June 2026 AI Data Explorer) Users can use move up/move down control menu items to change the order of question/response nodes in the exploration. Previously they could only drag the nodes. |
| Brazil | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for ServiceNow Otto in Platform Analytics we have noted them here.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__92}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for ServiceNow Otto in Platform Analytics we have noted them here.  
{#dfrn3-servicenowottoinplatformanalytics-summary__entry__102}

| Release | Release notes |
|-|-|
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | The following highlights are specific to AI Data Explorer, which relies on Query Generation in the back end. * AI-Generated Insights: Ask questions in natural language and see them turned into documented insights and visualizations. AI guides your analysis and suggests follow-up questions to deepen your exploration. Switch between two powerful modes, Standard analysis and Extended analysis, to uncover hidden insights. * Integration with External Data: Extend supported data sources and enable seamless integration with external systems through Data Fabric tables to gain more complete insights across the company's diverse data. * Document Editing and Organization: Shape your data story exactly as you need it. Collect, edit, and organize insights directly within your exploration. * Collaboration with Other Users: Transform data analysis by working simultaneously with colleagues in a shared space to refine analyses, align on insights, and accelerate data-driven decisions. * Smart Integration with Contextual Intelligence: Trigger AI Data Explorer instantly from any application, list, or data visualization. Doing so accesses powerful insights enhanced by contextual awareness and usage patterns to highlight the data that matter most to you. See [ServiceNow Otto for Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=australia&ft:locale=en-US) for more information. |
| Brazil | No updates for this release. |
[ ]


