--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Sidebar release notes for upgrades from Yokohama to Brazil # Combined Sidebar release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Sidebar release notes for upgrades from Yokohama to Brazil This consolidated release notes page provides ServiceNow customers with a comprehensive view of Sidebar feature updates, changes, and activation details across multiple releases from Yokohama through Brazil. It is designed to assist customers in preparing for upgrades and understanding the evolution of Sidebar capabilities over these releases. Show full answer Show less ## Key Features Introduced Between Yokohama and Brazil * **Yokohama:** Integration of Sidebar with Slack enabling seamless collaboration between users of both platforms; ability to create standalone Sidebar conversations independent of specific records; private discussions on records accessible only to discussion participants. * **Zurich:** Introduction of threaded replies in Sidebar to keep discussions organized and reduce clutter. * **Australia:** Enhanced customization by allowing subject titles in Sidebar discussions to be replaced with any record field; dynamic window framework enabling move and resize of Sidebar chat window; support for standalone discussions not tied to records. * **Brazil:** No new Sidebar feature updates reported. ## Changes, Removals, and Deprecations No changes, removals, or deprecations were reported for Sidebar features across the releases from Yokohama to Brazil. ## Activation Information * **Yokohama:** Sidebar installation requires a request via the ServiceNow Store. * **Zurich:** Sidebar became part of the ServiceNow AI Platform as an Omni-Experience Standard Feature; still available via the ServiceNow Store. * **Australia:** Sidebar is active by default as part of the ServiceNow AI Platform. * **Brazil:** No updates regarding activation. ## Additional Requirements and Considerations There were no updates or new requirements related to Sidebar for browser compatibility, accessibility, localization, or highlight information from Yokohama through Brazil. ## Practical Implications for ServiceNow Customers Customers upgrading to Brazil from earlier releases can expect Sidebar to offer enhanced collaboration features introduced in prior releases without requiring changes at the Brazil release. Key productivity enhancements such as Slack integration, threaded replies, customizable discussion titles, and flexible chat window management are available to improve user experience. Activation and installation steps remain consistent, with Sidebar accessible via the ServiceNow Store or active by default depending on the release. No removals or deprecations mean existing Sidebar functionality remains stable through the Brazil upgrade. Consolidated page of all release notes for Sidebar from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Sidebar release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Sidebar to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-sidebar-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Sidebar. {#dfrn3-sidebar-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | [Exploring Sidebar](https://www.servicenow.com/docs/access?context=exploring-sidebar&family=yokohama&ft:locale=en-US) : Integrate Sidebar and Slack to enable the users of both platforms to seamlessly collaborate with each other. [Using Sidebar](https://www.servicenow.com/docs/access?context=using-sidebar&family=yokohama&ft:locale=en-US) : Create standalone Sidebar conversations that aren't associated with a specific record. [Using Sidebar](https://www.servicenow.com/docs/access?context=using-sidebar&family=yokohama&ft:locale=en-US) : Create private discussions on a record that are accessible only to the participants within that discussion. | | Zurich | [Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=zurich&ft:locale=en-US) : Use threaded replies to answer Sidebar messages without adding clutter to the main discussion. | | Australia | [Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=australia&ft:locale=en-US) : Customize the subject title for Sidebar discussions by replacing the default short description with any field from the record. [Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=australia&ft:locale=en-US) : Move and resize the Sidebar chat window using the dynamic window framework. [Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=australia&ft:locale=en-US) : Create a standalone Sidebar discussion that is not tied to a specific record. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Sidebar features. {#dfrn3-sidebar-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Sidebar features or functionality were removed. {#dfrn3-sidebar-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Sidebar features or functionality were deprecated. {#dfrn3-sidebar-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Sidebar. {#dfrn3-sidebar-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | Activation information : Install Sidebar by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Sidebar is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Sidebar is a ServiceNow AI Platform feature part of the Omni-Experience Standard Feature Set. For details, see [Installing Sidebar](https://www.servicenow.com/docs/access?context=install-sidebar&family=zurich&ft:locale=en-US). Important: Sidebar is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Sidebar is a ServiceNow AI Platform feature that is active by default. Important: Sidebar is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Sidebar we have noted them here. {#dfrn3-sidebar-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Sidebar we have noted them here. {#dfrn3-sidebar-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Sidebar, such as specific requirements or compliance levels. {#dfrn3-sidebar-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Sidebar we have noted them here. {#dfrn3-sidebar-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Sidebar we have noted them here. {#dfrn3-sidebar-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | * Integrate Sidebar with Slack to enable users of both platforms to communicate with each other. * Create standalone Sidebar conversations that aren't associated with a record. * Create private discussions on a record that are accessible only to the participants within that discussion. See [Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=yokohama&ft:locale=en-US) for more information. | | Zurich | Prevent Sidebar discussions from becoming cluttered by using threaded replies when responding to messages. See [Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=zurich&ft:locale=en-US) for more information. | | Australia | * Move and resize the chat window using the Sidebar new dynamic window framework. * Create standalone Sidebar discussions. See [Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]