--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Synthetic Monitoring release notes for upgrades from Yokohama to Brazil # Combined Synthetic Monitoring release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Synthetic Monitoring release notes for upgrades from Yokohama to Brazil This consolidated guide provides ServiceNow customers with essential information on Synthetic Monitoring upgrades from the Yokohama release through to Brazil. It highlights new features, changes, and important upgrade considerations to help you plan and execute your Synthetic Monitoring enhancements effectively. Show full answer Show less ## Key Features * **Creation and Management of Synthetic Monitors (Yokohama):** Enables you to create and edit synthetic tests that replicate end-user transactions, helping monitor critical service endpoints proactively. * **Advanced Test Capabilities:** Test for response codes, response times, and specific response text to ensure endpoint availability and performance meet expectations. * **Local and Distributed Testing:** Run tests from your local Glide instance or multiple geographic locations to simulate real-world user experiences more accurately. * **Monitoring and Troubleshooting:** View detailed monitor status, test failure charts, response times, and historical test logs including response bodies to identify and address issues promptly. * **Alert Management Enhancements (Zurich 1.4):** View all monitors with open alerts, navigate alerts directly from monitors, assign tags for alert clustering, and support OAuth credentials for secure endpoint access. * **MID Server Integration:** Run synthetic monitors from your MID Server for better control within your network environment. * **Support Group Assignment:** Assign support groups to monitors so that alerts follow existing alert automation rules, streamlining incident response. * **Improved User Interface (Yokohama 1.2 and Zurich 1.4):** Enhanced filtering, bulk editing, and visualizations on overview and detail pages; new open alerts filters and columns; Coral theme with brand-neutral illustrations and dark mode options for portals and mobile interfaces. * **Location Table Enhancements:** New columns identify location types (MID Server, ACC Collector, or platform-hosted) and show the number of monitors per location, improving monitoring visibility. ## Key Changes * Removal of the Configuration tab on the Monitor Details page (Zurich 1.4), with configuration accessible via the Details tab. * Landing page updates including new alerts tab and columns to better manage and visualize alert statuses. * Adoption of the Coral theme as the default UI for new experiences, providing modern, accessible, and user-friendly interfaces. ## Upgrade Considerations Before upgrading to Brazil, review and complete the recommended pre- and post-upgrade tasks to ensure a smooth transition. Note that there are no deprecated or removed Synthetic Monitoring features from Yokohama through Brazil releases. ## Activation and Additional Requirements Synthetic Monitoring is available through the ServiceNow Store in the Brazil release. There are no new additional requirements, browser requirements, localization considerations, or accessibility updates introduced between Yokohama and Brazil. ## Practical Benefits for ServiceNow Customers * Gain proactive visibility into service health with synthetic tests that simulate real user transactions. * Receive real-time outage notifications before users are impacted, helping reduce downtime and improve service reliability. * Leverage improved alert management and tagging to prioritize and respond to incidents efficiently. * Use enhanced UI and reporting features to monitor synthetic test results visually and tailor monitors to your business needs. Consolidated page of all release notes for Synthetic Monitoring from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Synthetic Monitoring release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Synthetic Monitoring to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-syntheticmonitoring-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Synthetic Monitoring. {#dfrn3-syntheticmonitoring-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | [Create and edit a synthetic monitor](https://www.servicenow.com/docs/access?context=create-synthetic-monitor&family=yokohama&ft:locale=en-US) : Create and manage synthetic tests to replicate end-user transactions for critical service endpoints. Configure an alert to activate when a test fails, enabling you to address issues before they impact users. As of version 1.2, you can: * Test for response code: Confirm that your endpoints are returning success codes and know when they aren't. * Test for response time: Confirm that your services are meeting performance expectations by setting thresholds for response times. * Test for response text: Validate whether specific content exists in the response body, enabling accurate end-to-end checks. * Run tests from your local Glide instance: Enable closer integration with your instance and reduce the need for external test runners. * Run tests from multiple locations. [Identifying system issues with synthetic monitoring](https://www.servicenow.com/docs/access?context=identifying-system-issues&family=yokohama&ft:locale=en-US) : View the Overview page for a monitor where you can: * View the status of the monitor. * View charts that display test failures and response times. * Visit related configuration items (CIs) that might be the start to investigating failed tests. * View a historical log of synthetic test runs, including details and the response body text. * Share results by exporting a list of tests for a monitor. | | Zurich | [View all monitors with open alerts](https://www.servicenow.com/docs/access?context=identifying-system-issues&family=zurich&ft:locale=en-US) : As of 1.4, view all monitors with open alerts. [View alerts associated with a monitor](https://www.servicenow.com/docs/access?context=view-alerts-for-a-synthetic-monitor&family=zurich&ft:locale=en-US) : As of 1.4, navigate to a monitor's open alerts. [Assign tags to a monitor's alerts](https://www.servicenow.com/docs/access?context=create-synthetic-monitor&family=zurich&ft:locale=en-US) : As of 1.4, use tag-based clustering to group monitor alerts. [Use OAuth-based credentials](https://www.servicenow.com/docs/access?context=create-synthetic-monitor&family=zurich&ft:locale=en-US) : As of 1.4, OAuth credentials on endpoints are supported. [MID Server support for running synthetic monitors](https://www.servicenow.com/docs/access?context=create-synthetic-monitoring-locations&family=zurich&ft:locale=en-US) : Run synthetic monitors from your MID Server. [HTTP endpoint creation directly in synthetic monitoring](https://www.servicenow.com/docs/access?context=create-synthetic-monitor&family=zurich&ft:locale=en-US) : Create HTTP endpoints for your monitors without leaving the SOW. [Support groups for synthetic monitor-based alerts](https://www.servicenow.com/docs/access?context=create-synthetic-monitor&family=zurich&ft:locale=en-US) : Assign a support group to a monitor, and then any raised alerts follow the associated alert automation rules. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Synthetic Monitoring features. {#dfrn3-syntheticmonitoring-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | [Overview and detail pages in SOW](https://www.servicenow.com/docs/access?context=identifying-system-issues&family=yokohama&ft:locale=en-US). : Create view and manage your synthetic monitors on the overview and detail pages. As of version 1.2, the following UI enhancements are available: * Improved filtering for finding your endpoints. * Bulk editing of monitors. * Charts on the Overview page now display failures instead of successes. | | Zurich | [Configuration tab removed](https://www.servicenow.com/docs/access?context=view-test-details&family=zurich&ft:locale=en-US) : In version 1.4, the Configuration tab on the Monitor Details page has been removed. You can access this information from the Details tab. [Landing page updates](https://www.servicenow.com/docs/access?context=view-aggregat-monitor-information&family=zurich&ft:locale=en-US) : In version 1.4, these changes were made to the landing page: * New open alerts filter * New Open alerts column in the Monitors table [New Alerts tab on the Monitor Details page](https://www.servicenow.com/docs/access?context=view-alerts-for-a-synthetic-monitor&family=zurich&ft:locale=en-US) : In version 1.4, you can view all alerts for a monitor or filter by open alerts. [New Alert column in the Monitor result history table on the Details tab](https://www.servicenow.com/docs/access?context=view-a-monitor-s-test-results&family=zurich&ft:locale=en-US) : In version 1.4, you can see open alerts for any tests the monitor has run. [Tag field on the Create Monitor page](https://www.servicenow.com/docs/access?context=create-synthetic-monitor&family=zurich&ft:locale=en-US) : In version 1.4, you can add tags when configuring alerts for monitors. Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [New columns in the Synthetic Location table](https://www.servicenow.com/docs/access?context=create-synthetic-monitoring-locations&family=zurich&ft:locale=en-US) : * Type: Shows whether the location is a MID Server, ACC Collector, or hosted on the platform. * Number of monitors: Displays the number of monitors running on the location. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Synthetic Monitoring features or functionality were removed. {#dfrn3-syntheticmonitoring-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Synthetic Monitoring features or functionality were deprecated. {#dfrn3-syntheticmonitoring-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Synthetic Monitoring. {#dfrn3-syntheticmonitoring-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Note: Synthetic monitoring is available in the ServiceNow Store. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Synthetic Monitoring we have noted them here. {#dfrn3-syntheticmonitoring-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Synthetic Monitoring we have noted them here. {#dfrn3-syntheticmonitoring-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Synthetic Monitoring, such as specific requirements or compliance levels. {#dfrn3-syntheticmonitoring-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Synthetic Monitoring we have noted them here. {#dfrn3-syntheticmonitoring-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Synthetic Monitoring we have noted them here. {#dfrn3-syntheticmonitoring-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | * Get real-time notifications for outages before they impact users. * Visualize synthetic test results. * Update monitors to match your business needs. See [Explore](https://www.servicenow.com/docs/access?context=exploring-synthetic-monitoring&family=brazil&ft:locale=en-US) for more information. | [ ]