--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-yokohama-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3by bundleId : - delta3by --- # Combined Walk-up Experience release notes for upgrades from Yokohama to Brazil # Combined Walk-up Experience release notes for upgrades from Yokohama to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Walk-up Experience Release Notes for Upgrades from Yokohama to Brazil This document consolidates all release notes related to the Walk-up Experience feature across multiple ServiceNow releases from Yokohama through Brazil. It is designed to assist you in preparing for an upgrade by providing a clear summary of new features, changes, removals, deprecations, activation instructions, and other relevant information. Show full answer Show less ## Key Features and Changes * **New Features:** No new features were introduced in Walk-up Experience between Yokohama and Brazil releases. * **Changes:** The primary change occurred in the Zurich release, where the **Coral theme** became the default for new portal, web, and mobile experiences using Next Experience or Core UI. This theme offers a fresh, brand-neutral look and includes an optional dark theme for web and mobile to improve readability and reduce eye strain. * **Removals and Deprecations:** No features or functionalities were removed or deprecated across these releases. ## Activation and Requirements * **Activation:** Walk-up Experience is available via activation of the Walk-up Experience plugin (com.snc.walkup). This began with the Zurich release. * **Additional Requirements and Browser Compatibility:** There were no updates or changes in additional requirements or browser compatibility noted for Walk-up Experience between Yokohama and Brazil. ## Accessibility and Localization * **Accessibility:** The Coral theme introduced in Zurich includes a dark mode option to enhance accessibility by reducing eye strain and improving readability. * **Localization:** No updates or considerations were noted for localization during these releases. ## Practical Implications for ServiceNow Customers When upgrading from Yokohama to Brazil: * You can expect no new Walk-up Experience features or removals, ensuring stability and continuity. * The introduction of the Coral theme since Zurich offers an improved and modernized user interface with enhanced accessibility options, which can be leveraged to improve end-user experience. * Activating Walk-up Experience requires enabling the specific plugin introduced in Zurich. * No additional configuration changes related to browser support, localization, or accessibility are required beyond those noted. Consolidated page of all release notes for Walk-up Experience from Yokohama to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Walk-up Experience release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Walk-up Experience to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-walkupexperience-summary__entry__2} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Walk-up Experience. {#dfrn3-walkupexperience-summary__entry__12} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Walk-up Experience features. {#dfrn3-walkupexperience-summary__entry__22} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Walk-up Experience features or functionality were removed. {#dfrn3-walkupexperience-summary__entry__32} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Walk-up Experience features or functionality were deprecated. {#dfrn3-walkupexperience-summary__entry__42} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Walk-up Experience. {#dfrn3-walkupexperience-summary__entry__52} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Activation information : Walk-up Experience is a ServiceNow AI Platform feature that is available with activation of the Walk-up Experience plugin (com.snc.walkup). For details, see [Activate](https://www.servicenow.com/docs/access?context=activate-walkup-experience&family=zurich&ft:locale=en-US). | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Walk-up Experience we have noted them here. {#dfrn3-walkupexperience-summary__entry__62} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Walk-up Experience we have noted them here. {#dfrn3-walkupexperience-summary__entry__72} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Walk-up Experience, such as specific requirements or compliance levels. {#dfrn3-walkupexperience-summary__entry__82} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Walk-up Experience we have noted them here. {#dfrn3-walkupexperience-summary__entry__92} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Walk-up Experience we have noted them here. {#dfrn3-walkupexperience-summary__entry__102} | Release | Release notes | |-|-| | Yokohama | No updates for this release. | | Zurich | Coral is the new default theme for Next Experience and Core UI, offering a more modern experience. See [Walk-up Experience](https://www.servicenow.com/docs/access?context=walkup-experience-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]